8/10 Good
Evan
Travelled with family
Jul 19, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very surprised by this hotel. It's very old world. Very. The hotel is decorated in the old oriental style (pointed arches, etc.), staff wears three-piece suits, you leave the keys at the desk when you go out- I expected old and dingy. But this hotel is beautiful. Despite the style, everything is new, clean and updated. The beds were very comfortable, with high end linens and air conditioning was great. The rooms were a comfortable size, breakfast was excellent, and served in a beautiful dining room. Water pressure in the shower was incredible, and staff was very helpful and eager to assist. Oh! And it's the only hotel we found in Italy with an ice machine on the hallway!
If I have anything negative to say, it's probably that it seems the hotel maybe takes a cut when they arrange transfers, because the numbers don't make sense. The hotel arranged a transfer for me and my family from the train station and charged €290 for the water taxi. Then arranged a transfer for us from the hotel to the much further airport, which required a water taxi AND a van ride, and they charged the same €290. They arranged a water taxi to St Marco, and charged us €100. But when we came back, the taxi guy only charged us €80. Who knows? I guess it's business, but it seemed like something was off- I didn't expect that. Maybe they don't.
Anyway, we otherwise very much enjoyed our stay at this hotel, and I highly recommend. Maybe just arrange your own transportation.
Evan
Stayed 2 nights in Jul 2024
