Our apartment was on the ground floor with no view of the water. The apartment was large and had two bed rooms, bathroom, shower room, kitchen and living room. The apartment was clean and tidy and had a coffee machine, microwave, fridge, freezer, cooker and utensils. The shower and bath needed the silicone replaced. The apartment was warm, quiet and nice place to relax. There was a hidden charge of 40 Euro for cleaning and 2 Euro per person per night city tax which was only discovered following our booking. The apartment does not have staff present at reception therefore they requested credit card and passport details over the phone. We decided to check in at their sister hotel (Hotel Nani Mocenigo Palace @ Fondamenta Nani Dorsoduro and received a complimentary drink on arrival. The staff were very nice and helpful. The staff provided my wife with help and support accessing the boat a few hundred yards from the hotel as she uses a wheelchair. This island is an excellent place to stay as you can simply jump on a boat bus anywhere in Venice and get dropped off just around the corner of the apartment. There is a boat every 10 minutes either going to other islands or directly across to Zattere or San Marco and P Roma. I would recommend this apartment to friends and family.
The island has a small supermarket which is not particularly clean but does provide for essentials. There is a few restaurants on the island but avoid Ristorante Al Redentore as the food is poor and cold.