Title: Hotel Tsarevets - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=48435029&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Tsarevets Hotel Tsarevets creates an urban wellness sanctuary in the city center, where guests can rejuvenate in the sauna or find tranquility in the garden ## Photo gallery for Hotel Tsarevets ![Sauna, hot tub, steam room, massages - Hotel Tsarevets (Veliko Tarnovo)](https://images.trvl-media.com/lodging/49000000/48440000/48435100/48435029/756a68f8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor spa tub - Hotel Tsarevets (Veliko Tarnovo)](https://images.trvl-media.com/lodging/49000000/48440000/48435100/48435029/w1024h573x0y0-8a290bf2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Hotel Tsarevets (Veliko Tarnovo)](https://images.trvl-media.com/lodging/49000000/48440000/48435100/48435029/d0ba598b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - evening/night - Hotel Tsarevets (Veliko Tarnovo)](https://images.trvl-media.com/lodging/49000000/48440000/48435100/48435029/fba7245f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Panoramic Double Room - Hotel Tsarevets (Veliko Tarnovo)](https://images.trvl-media.com/lodging/49000000/48440000/48435100/48435029/60a58fdc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of the city, Hotel Tsarevets provides a peaceful retreat complete with a garden and playground. Visitors can indulge in the TSAREVETS spa facilities, including a sauna, steam room, and indoor pool for complete relaxation. ## Reviews 7.6 Good ## Popular amenities - Pool - Hot tub - Spa - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=48435029&PinnedHotelID=48435029&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=48435029&PinnedHotelID=48435029&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 27 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=48435029&PinnedHotelID=48435029&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=48435029&PinnedHotelID=48435029&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=48435029&PinnedHotelID=48435029&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=48435029&PinnedHotelID=48435029&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=48435029&PinnedHotelID=48435029&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=48435029&PinnedHotelID=48435029&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ### View all photos for Standard Single Room ![Standard Single Room](https://images.trvl-media.com/lodging/49000000/48440000/48435100/48435029/838c5c61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Blackout drapes/curtains Heated bathroom floor Bathrobes Hair dryer - Sleeps 1 - 1 Twin Bed ### View all photos for Design Double Room ![Design Double Room](https://images.trvl-media.com/lodging/49000000/48440000/48435100/48435029/b219831c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Double Room 9.0 Wonderful 4 reviews ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Blackout drapes/curtains Heated bathroom floor Bathrobes Hair dryer - 248 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Twin Room ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/49000000/48440000/48435100/48435029/2791ba5b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Blackout drapes/curtains Heated bathroom floor Bathrobes Hair dryer - Sleeps 2 - 2 Large Twin Beds ### View all photos for Standard Studio ![Standard Studio](https://images.trvl-media.com/lodging/49000000/48440000/48435100/48435029/f19b5091.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Blackout drapes/curtains Heated bathroom floor Bathrobes Hair dryer - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Deluxe Double Room ![Deluxe Double Room](https://images.trvl-media.com/lodging/49000000/48440000/48435100/48435029/71beb266.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 10.0 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Heating Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Heated bathroom floor Bathrobes - Sleeps 2 - 1 King Bed ### View all photos for Panoramic Double Room ![Panoramic Double Room](https://images.trvl-media.com/lodging/49000000/48440000/48435100/48435029/d0c296fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Double Room 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Heating Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Heated bathroom floor Bathrobes - Hill view - Sleeps 2 - 1 King Bed ### View all photos for Luxury Double Room ![Luxury Double Room](https://images.trvl-media.com/lodging/49000000/48440000/48435100/48435029/a70145bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Double Room ### Highlights Soundproofed Private hot tub Air conditioning Heating Flat-screen TV Blackout drapes/curtains Bathrobes Hydromassage showerhead - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite ![Junior Suite](https://images.trvl-media.com/lodging/49000000/48440000/48435100/48435029/d52a2b68.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Soundproofed Private indoor hot tub Air conditioning Heating Flat-screen TV Blackout drapes/curtains Separate bedroom Bathrobes - 1 bedroom - Sleeps 5 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Panoramic Suite ![Panoramic Suite](https://images.trvl-media.com/lodging/49000000/48440000/48435100/48435029/c312e384.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Suite ### Highlights Soundproofed Private indoor hot tub Air conditioning Heating Flat-screen TV Blackout drapes/curtains Separate bedroom Bathrobes - 1 bedroom - Mountain view - Sleeps 4 - 1 Double Sofa Bed and 1 Queen Bed ### View all photos for Deluxe Apartment, 2 Bedrooms, Mountain View ![Deluxe Apartment, 2 Bedrooms, Mountain View](https://images.trvl-media.com/lodging/49000000/48440000/48435100/48435029/ddc3487f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 2 Bedrooms, Mountain View ### Highlights Separate sitting area Soundproofed Private indoor hot tub Air conditioning Heating Flat-screen TV Blackout drapes/curtains Separate bedroom - 1 bedroom - Mountain view - Sleeps 4 - 2 King Beds and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVeliko-Tarnovo-Hotels-Hotel-Tsarevets.h48435029.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVeliko-Tarnovo-Hotels-Hotel-Tsarevets.h48435029.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.08088%2C25.64531&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ZoNfyLXMmIYbpsNSRLndy8Xhe-g=) Chitalishtna str, 23, Veliko Tarnovo, 5000 #### What's nearby - Veliko Târnovo Archaeological Museum \- 2 min walk \- 0.2 km - Samovodska Charshia \- 3 min walk \- 0.3 km - SS. Forty Martyrs Church \- 8 min walk \- 0.7 km - Tsarevets Fortress \- 8 min walk \- 0.7 km - Veliko Tarnovo University \- 8 min walk \- 0.7 km #### Getting around - Gorna Orechovitsa Station - 16 min drive - Sofia Airport (SOF) - 161 min drive #### Restaurants - ‪Restaurant Shtastliveca Old Town - ‬14 min walk - ‪EGO Pizza & Gril - ‬17 min walk - ‪Hipster - ‬9 min walk - ‪Zavera Craft Beer Shop&Bar - ‬9 min walk - ‪Specialty Coffee Shop Samurai - ‬9 min walk ## About this property ### Hotel Tsarevets Hotel in the city center Consider a stay at Hotel Tsarevets and take advantage of a garden, a playground, and dry cleaning/laundry services. Indulge in a massage at Tsarevets, the onsite spa. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a steam room and a sauna. You'll also find perks like: - An indoor pool along with sun loungers - Free self parking - Buffet breakfast (surcharge), express check-in, and luggage storage - A TV in the lobby, a vending machine, and secured bicycle storage Room features All guestrooms at Hotel Tsarevets include comforts such as heated floors and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes. Other amenities include: - Bathrooms with heated floors and free toiletries - Flat-screen TVs with cable channels and DVD players - Wardrobes/closets, heated floors, and children's books ## Similar properties ![Front of property - evening/night](https://images.trvl-media.com/lodging/22000000/21030000/21027700/21027673/5d238ac0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Hotel RAYA Garden Veliko Tarnovo - Breakfast included - Parking included - Free WiFi - Restaurant 8.4 Very good 68 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=21027673&PinnedHotelID=21027673&HadPinnedHotel=true®ionId=-1&adults=2) ![Local cuisine, garden views ](https://images.trvl-media.com/lodging/7000000/6490000/6482300/6482285/a2621d69.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Hotel Sevastokrator Veliko Tarnovo - Pool - Breakfast included - Spa - Parking included 8.8 Excellent 58 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=6482285&PinnedHotelID=6482285&HadPinnedHotel=true®ionId=-1&adults=2) ![Turkish bath, body treatments, hydrotherapy, aromatherapy](https://images.trvl-media.com/lodging/115000000/114420000/114416500/114416423/83dbd9c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel Veliko Tarnovo Veliko Tarnovo Center - 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Breakfast included - Spa - Parking included - Free WiFi 8.8 Excellent 6 reviews CA $116 CA $127 total includes taxes & fees Dec 27 - Dec 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=42369738&PinnedHotelID=42369738&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/9000000/8390000/8386900/8386880/c8772679.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Sofia Airport Sofia - Free airport shuttle - Pet friendly - Parking included - Free WiFi 8.2 Very good 982 reviews CA $129 CA $143 total includes taxes & fees Jan 2 - Jan 3, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=8386880&PinnedHotelID=8386880&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/7000000/6440000/6438400/6438337/c6bcc6ca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Helena Sands Hotel Sunny Beach - On private beach - Pool - Hot tub - Breakfast included 9.0 Wonderful 80 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=6438337&PinnedHotelID=6438337&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Onsite parking available only on request - Free self parking on site - Limited onsite self parking ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 7.16 per person - A restaurant ### Things to do - Bicycle storage - Full-service spa - Hot tub - Indoor pool - Playground - Sauna - Steam room - TV in common areas ### Family friendly - Baby toys - Children's books - Children's games - Children's toys - DVD player - Indoor pool - Playground - Soundproofed rooms ### Conveniences - Guidebooks - Limited-hour front desk - Lockers - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages ### Outdoors - Garden - Pool loungers ### Full-service spa - Hot tub - Massage - Sauna - Spa open daily - Steam room ### Accessibility - No elevator ### More - Designated smoking areas (fines apply) - Electric bike charging ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Heated bathroom floor - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - DVD player - Flat-screen TV with cable channels ### Food and drink - Champagne service - Limited room service - Minibar ### More - Access via exterior corridors - Air conditioning - Desk - Electrical adapters - Heated floor - Heating - Iron/ironing board - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 8:00 AM - midnight Front desk staffed during limited hours If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours), smart lock ### Pets Pets not allowed ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 0.41 per room, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 7.16 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, and a security system ### We should mention This property does not have elevators Pool access available from 10:00 AM to 8:00 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Hotel Tsarevets Hotel Hotel Tsarevets Veliko Tarnovo Hotel Tsarevets Hotel Veliko Tarnovo ## Frequently asked questions ### Does Hotel Tsarevets have a pool? ### Is Hotel Tsarevets pet-friendly? ### How much is parking? ### What time is check-in at Hotel Tsarevets? ### What time is check-out at Hotel Tsarevets? ### Where is Hotel Tsarevets located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Tsarevets Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.8 Amenities ### 7.6 Staff & service ### 8.4 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 20 8 - Good 11 6 - Okay 4 4 - Poor 2 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### Devindra Sep 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The receptionist was excellent. As a foreigner, her welcome and kindness was above and beyond, thank you kindly. The rest of the staff were also amazing. I will never forget the woman at breakfast bringing me Mikitsi with icing sugar, and telling me eat…eat, so personal and sweet. The spa is included, except for the turkish bath, and it was clean and refreshing after a long day of travelling. The hottub could of been a little hotter and with more jets, but nevertheless good enough. I would recommend this hotel to anyone, and when I return i will stay here again without a heartbeat!! ##### Devindra Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Petya Jul 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very pleased with our stay! ##### Petya Stayed 1 night in Jul 2024 ### 8/10 Good #### Olena Oct 23, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location and good hotel Friendly and helpful staff, good breakfast and perfect location ##### Olena Stayed 1 night in Oct 2020 ### 8/10 Good #### Matthew Nov 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I had an enjoyable stay at the hotel. The location was close to the castle, breakfast was great and I could park my motorcycle in the underground garage. ##### Matthew Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Sam Nov 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities When travelling to Bulgaria this is the hotel I like to use. ##### Sam Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Shirley Jan 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel! Clean, esthetic, friendly and conveniently located to the fortress and a short walk to the main road. This hotel literally has the best towels and breakfast pastries ever ! Thanks for a wonderful stay! ##### Shirley Stayed 2 nights in Jan 2025 ### 2/10 Terrible #### James D Jun 25, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible hotel, the worst First rooom wet mildewed cartep, second room filthy shag, nasty front desk personnel on personal calls, a/c pathetic. Ads look great with. Spa (tepid jacuzzi), worst hotel on trip, 13th hotel a jinx. Would you like it here? ##### James D Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Trifon Nov 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Can you believe that this hotel is only 3 star, amazing place, very delicious typical bulgarian breakfast. Quite and comfortable room with large bed and AC climatisation. Very young and friendly staff, large covered and outside parking place. ##### Trifon Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### James Nov 10, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### We are going again. We really enjoyed our stay. Super friendly morning staff. ![](https://a.travel-assets.com/ugc/hotel-reviews/5112F3368FE1A38A60E50270F8865C7027D93A2A1699719874457.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/888DC4C14EB1891A796BEF141CBA65E88C8D52411699719889068.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D737DD307DB9B552DE8ABF727B8307DD0D2844001699719903794.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### James Stayed 2 nights in Nov 2023 ### 6/10 Okay #### Lenard Sep 20, 2024 Liked: Cleanliness Disliked: Property conditions & facilities Location ##### Lenard Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Yana Jul 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome small hotel with much more convenience and service than originally expected ##### Yana Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Constantin E Jul 19, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel very close to fortress Nice hotel, spacious room, well equiped, very good breakfast. Very close to fortress, a little far from center. ##### Constantin E Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Eileen Sep 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Elegant Spa hotel in great location 2 night stay. Great location just 5 mins walk to entrance fortifications and also sound and light. Elegant hotel with indoor Spa. Pool, sauna, steam room. Didn’t use as families enjoying. Super breakfast and reception staff particularly good. ![Budget room](https://a.travel-assets.com/ugc/hotel-reviews/82C5BC29FC77E0599B3FFA457B98F57CFF9C617A1725717437901.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Lovely bathroom but could do with shower curtain](https://a.travel-assets.com/ugc/hotel-reviews/7ACE83D75D14F9BA76D5F8AF8A7B286E1C267BA51725717439622.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/380EC39FA7D1E92C11AB8B8058CCB64BCBEB16631725717436714.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Reception ](https://a.travel-assets.com/ugc/hotel-reviews/B854B7A2A49EC446E5BE8D71422BBA9CADA4A4951725717438157.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Eileen Stayed 1 night in Sep 2024 ### 8/10 Good #### Radoslav Oct 23, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### О.к. Only remarks on the size of the room! Excellent location, very good breakfast, fast check-in. ##### Radoslav Stayed 1 night in Oct 2020 ### 6/10 Okay #### Tareq Jun 29, 2023 Liked: Cleanliness Disliked: Staff & service Good location next to the castle but a little bit far from the the center! Nice hotel, but the workers don’t like to work! Can be better than now ##### Tareq Stayed 1 night in Jun 2023 ### 8/10 Good #### Mariana Apr 17, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### My family hotel in Veliko Tarnovo Our stay was short. We are satisfied from the service - the young lady on the reception desk immediately arrange a place for our car on-site parking . We do not have a time to use SPA. The breakfast was very good. It is our second staying here. And, I hope we will back again. ![](https://a.travel-assets.com/ugc/hotel-reviews/F142EAC3C6B0F7A5A8506EC58B43E4760B16EE831650203780161.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6C8EF3E8789FF97AB562AE231CD42C2968A645751650203783213.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B6BB79BD58964564D7A16AFDA3742E91AB41A2401650203783146.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C3C35524F48F696EFFA0C533674BCD6657201CCE1650203784837.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mariana Stayed 1 night in Apr 2022 ### 8/10 Good #### Anelia Nov 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall nice place but the floor under ours was in full construction mode. The one thing that bothered us a bit was the toilets which were almost fully see through. It is great to get some privacy. Mattress as well was a bit worn off and ready for a change. Everything else was good ##### Anelia Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Ashlee Jul 11, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The property has been beautifully updated compared to the photos listed here. The staff was incredibly friendly and the bed felt like I was sleeping on a cloud. The location is walkable to the fortress and many restaurants. It was very quiet. The showers were pretty spacious and clean. Please note the use of the spa is an extra charge. They have a salt room/sauna, steam room, heated lounge chairs, a small pool and hot tub. The breakfast buffet had many options. The hotel was a great value! ##### Ashlee Stayed 1 night in Jul 2023 ### 8/10 Good #### Christophe Aug 17, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities No room cleaning during the stay ##### Christophe Stayed 3 nights in Aug 2023 ### 4/10 Poor #### Tomas Oct 4, 2024 Disliked: Staff & service, property conditions & facilities, room comfort #### Not recommended Hotel called me 3 days before my arrival and asked for deposit. Unprofessinal staff during check-in. Hotel blocked my car in hotel parking, I have to wait long time till they open the gate. 24/7 reception is not available. Left rubbish in my room. ##### Tomas Stayed 3 nights in Oct 2024 ### 6/10 Okay #### Stefanie Sep 6, 2024 Liked: Amenities Disliked: Property conditions & facilities Didn’t like how the bathroom and shower were just glass. Zero privacy, n the bathroom door didn’t fully close. The bedroom was covered with carpet, which isn’t favourable since the bathroom door doesn’t fully close theres a solid chance that the water from the shower is getting the carpet wet ##### Stefanie Stayed 1 night in Aug 2024 ### 2/10 Terrible #### Gonzalo Apr 19, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Really poor!!! Not an hotel, rather a bunch of rooms with a so called spa. Receptions closes at night and nobody is there to address any situation. Bathroom only has a bathtub for shower without any courtains, so bathroom gets all wet and slippery. Make room concept was poor …. Just “made barely” the bed and dry the bathroom. There is a continuous noise in the bathroom at midnight for a couple of hours coming from the fact the toilet water tank was leaking and when the pump tries to load it again, there is a noise like a trumpet for a few seconds, every few minutes for a couple of hours at midnight. The air con does not work….. at least breakfast was decent. Do not understand how it got decent ratings because it always not good at all ##### Gonzalo Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Evgueniy Sep 13, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The sauna was not working properly. ##### Evgueniy Stayed 2 nights in Sep 2023 ### 2/10 Terrible #### Marc Sep 25, 2023 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Rudest reception I’ve ever received! Receptionist was extremely rude, we arrived at our check in time of 2pm and was told to go away until 3pm, all we received was attitude and I had to argue that we were silver members and even showed proof our check in was 2pm. The same receptionist was also rude when we asked her to sort out the hot tub as it was luke warm and the water hurts weren’t working, she came in, pushed a button and was moaning that a technician needed to be called whilst walking away with attitude. We didn’t feel that we could ask her anything from there on in. Despite that the hotel was as lovely, clean and well maintained. ##### Marc Stayed 1 night in Sep 2023 ### 2/10 Terrible #### Vilma Aug 3, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Do not stay in this hotel. Terrible I informed the property for late check in. When we get there, he told us we can go to our room while he is setting up the sofa bed. He was doing the bed only using his one hand bcoz he was holding his phone with his other hand talking to somebody organizing their night out. He was not in a hurry at all. After he’s done that, I asked for more pillows. He came back without knocking just opened our door and gave me the pillows. I was at the middle of removing my bra and my daughter in a bathroom with opened door bcoz the light was not that bright. I told the guy he should at least knock and don’t just open the door. The sofa bed was moving squeeking, soft mattress. Dust on the tables, no enough lighting. Smelly room. With rubbish on a trash can. Breakfast food- they don’t top up any food once finished. Water is coming out if you press different juices on the machine. Staff not approachable, not smiling. ##### Vilma Stayed 1 night in Jul 2023 ## Expedia's Latest Trends ### Hotels > [Niagara Falls Marriott on the Falls](https://www.expedia.ca/Niagara-Falls-Hotels-Niagara-Falls-Marriott-On-The-Falls.h1801.Hotel-Information) > > [Holiday Inn & Suites Vancouver Downtown by IHG](https://www.expedia.ca/Vancouver-Hotels-Holiday-Inn-Hotel-Suites-Vancouver-Downtown.h118.Hotel-Information) > > [Cheap Hotels in Québec City](https://www.expedia.ca/Quebec-City-Hotels-Cheap-Hotels.0-0-d180017-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Ocean El Faro Resort - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Ocean-El-Faro-Resort-All-Inclusive.h27395552.Hotel-Information) > > [Ranchland Inn](https://www.expedia.ca/Nanton-Hotels-Ranchland-Inn.h45243288.Hotel-Information) > > [Casino Hotels in Ajax](https://www.expedia.ca/Ajax-Hotels-Casino-Hotel.0-0-d6047927-tCasinoHotel.Travel-Guide-Filter-Hotels) > > [All Inclusive Resorts and Hotels in Atlanta](https://www.expedia.ca/Atlanta-Hotels-All-Inclusive-Hotel.0-0-d178232-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Hotels in Côte-des-Neiges—Notre-Dame-de-Grâce](https://www.expedia.ca/Cote-Des-NeigesNotre-Dame-De-Grace-Montreal-Hotels.0-n553248635921598972-0.Travel-Guide-Filter-Hotels) > > [Pet-friendly Hotels in North Bay](https://www.expedia.ca/North-Bay-Hotels-Pet-Friendly-Hotel.0-0-d6134289-tPetfriendlyHotel.Travel-Guide-Filter-Hotels) ### Flights > [Flights from London (LHR) to Leeds (LBA)](https://www.expedia.ca/lp/flights/lhr/lba/london-to-leeds) > > [Flights from Edmonton (YEG) to Chicago (ORD)](https://www.expedia.ca/lp/flights/yeg/ord/edmonton-to-chicago) > > [Flights from London (YXU) to Regina (YQR)](https://www.expedia.ca/lp/flights/yxu/yqr/london-to-regina) > > [Flights from Montreal (YUL) to Les Abymes (PTP)](https://www.expedia.ca/lp/flights/yul/ptp/montreal-to-pointe-a-pitre) > > [Flights from Vancouver (YVR) to Manchester (MAN)](https://www.expedia.ca/lp/flights/yvr/man/vancouver-to-manchester) > > [Flights from Seawell (BGI) to Argyle (SVD)](https://www.expedia.ca/lp/flights/bgi/svd/bridgetown-to-argyle) > > [flights from palm beach intl airport](https://www.expedia.ca/lp/airports/pbi/flights-from-palm-beach-intl-airport) > > [Flights from Santiago (SCL) to Calama (CJC)](https://www.expedia.ca/lp/flights/scl/cjc/santiago-to-calama) ### Cars ### Activities > [Things to do in Amsterdam](https://www.expedia.ca/Things-To-Do-In-Amsterdam.d178229.Travel-Guide-Activities) > > [Things to do in Kailua-Kona](https://www.expedia.ca/Things-To-Do-In-Kailua-Kona.d1879.Travel-Guide-Activities) ### Packages > [Icefields Parkway](https://www.expedia.ca/Icefields-Parkway-Alberta.d6060585.Vacation-Attraction) > > [Honolulu Vacations](https://www.expedia.ca/Honolulu.d1488.Destination-Travel-Guides) ### Vacation Rentals ### General