Ratings based on 456 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
87% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Nice hotel off Highway close to everything

Posted 2-May-2016
We had a good time but hotel needs to provide some water bottles or refreshments.
5out of 5
by A verified traveller

Business trip

Posted 24-Mar-2016
Very nice place. Food and service was very good. Updated room and bed were exceptionally nice and comfortable.
5out of 5
by A verified traveller fromLondon, ON

Great Location!

Posted 3-Mar-2016
Super location! Just off highway. Close to many restaurants, IKEA, shopping. Room had a refrigerator and microwave. Very clean room and hotel. Staff very friendly and helpful! Best part was the pool! Pool opened at 5 am and closed at 11 pm. Waterside opened at 8 am and closed at 10 pm. Super stay!!
5out of 5
by A verified traveller

Posted 27-Feb-2016
Pros: Cleanliness and furnishings.
Cons: Lamps with Usb ports to charge devices.
Location: Plenty of shopping and dining.
Grandkids really enjoyed the pool and waterslide. The location was easy to find and conveniently close to the highway.
4out of 5
by Greg fromottawa

Good night's stay

Posted 23-Feb-2016 on Hotels
It was a good night's stay. Kids loved the pool.
5out of 5
by marjan fromRochester

Nice Hotel!

Posted 21-Feb-2016 on Hotels
Hotel is nice, rooms clean, swimming pool good size, family friendly, the only thing that was missing was the complimentary breakfast! Definitely we will be back! Hotel staff was excellent!
5out of 5
by A verified traveller

Nice clean hotel.

Posted 21-Feb-2016
Just had a one night stay but was a pleasant event. Was not in a hurry checkout day so the noon checkout time was appreciated!!
4out of 5
by Mary

Needs Improvement

Posted 20-Feb-2016 on Hotels
Comfortable room but not very good sound insulation in walls. Could hear them talking in the next room, especially the children. The fan in the bathroom did not work. For some unknown reason I had a wheelchair accessible shower and even though there was a drain in the shower floor there was water running all over the bathroom floor that I had to use the bath mat and towels to control. One of the elevators broke down during my stay so there was only one elevator in the hotel to use which caused much longer wait times. The restaurant was very busy and the service was chaotic and very disorganized. Need to work on better management of the restaurant. Great food! Hard to find the hotel entrance when going east on Hwy. 7. Not clearly marked and had to drive around the block numerous times before finding a side entrance that also was not clearly marked. Nice to have free wi-fi and free parking at the hotel.
4out of 5
by Roman Mark fromVictoria BC

Well located and comfortable

Posted 10-Feb-2016 on Hotels
Nice and clean accommodations. Close to shopping and dining. Friendly staff. Very satisfied with my stay.
2out of 5
by A verified traveller fromBC

Noisy hotel

Posted 9-Feb-2016
Pros: it had a small restaurant with great food.
Cons: there was no lounge, and it closed at 11pm. Would have been nice to have it open until even midnight.
Location: no time to explore shopping although there were pubs and restaurants within walking distance.
I had to move rooms after the first night i was there because i was on a floor with some hockey teams (i was told) and the adults were partying in the halls until 1:45am. The second night on the bottom floor was quiet, although the final night several doors in the hallway started slamming at 3:15am until i got up at 6am to leave. The staff seemed to accept that is just what happens.