Ratings based on 431 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveller from toronto

Thin walls, dirty bed

Posted 31-Jan-2016
Old water bottles on the side of my bed, bed smelled of Irish Spring soap as if someone slept in the bed and didn't bother wash the sheets. Makes sense the water bottle, walls are super thin. Heard my neighbour's having sex. You can hear everyone in the hallway and next door.
4 out of 5
Recommended
for Everyone
by A verified traveller from toronto

Posted 3-Jan-2016
It was a perfect stay. The staff were friendly and welcoming
4 out of 5
Recommended
for Everyone
by A verified traveller

Water slide only open at certain times

Posted 1-Jan-2016
I booked this hotel specifically for the water slide. It doesn't say on the website that it's only open on weekends. Kids were very disappointed. The hotel competed us breakfast but it didn't make up for the extra money I paid for picking this specific hotel. If I'd known it was closed I would of stayed at a cheaper hotel with a pool
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful Vaughan Hotel

Posted 30-Dec-2015
The minute we walked in to the moment we left this hotel was stunning
5 out of 5
Recommended
for Everyone
by A verified traveller from Ontario

Close to shopping

Posted 18-Dec-2015
This hotel has the greatest breakfast. The bed could be a bit more comfortable. Hotel staff was great. All amenities are near by.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Nov-2015
Only issue was parking...after a long day of training, I arrived back at the hotel early evening and was unable to find parking right away due to an event scheduled for the evening. Hotel staff were quick to allow me to park in the underground parking lot.
1 out of 5
Recommended
for Families
by A verified traveller

Disappointed

Posted 6-Nov-2015 on Hotels
Horrible! My family and I never stay at hotels. There was a party on our floor and the noise was unbearable. We couldn't sleep at all. We complained but nothing was done. Security was called but couldn't control the situation. No compensation was given. It's unfortunate, very disappointed. I expect a full refund for the inconvenience.
3 out of 5
by A verified traveller

Posted 30-Oct-2015
Hotel over am nice hotel staff ok cleaning lady on the 4th floor very kind and friendly but beds were extremely uncomfortable my husband didn't sleep for the 2 nights and I didn't sleep well
4 out of 5
Recommended
for Families
by Not Provided

This traveller left a rating score only Posted 30-Oct-2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller

Great Place to Stay For a Wedding/Shopping

Posted 26-Oct-2015
Pros: See above.
Cons: See above.
Location: See above.
The hotel is in a perfect location if you are shopping at IKEA or the Vaughn Mills Mall. The staff are great. There is a lot of traffic when you try to turn out of the hotel. The carpets are starting to get a bit worn and there is not complimentary breakfast, but overall I would recommend staying at this hotel.