Reception

Reviews of The Westin Wall Centre, Vancouver Airport

4 out of 5
The Westin Wall Centre, Vancouver Airport
3099 Corvette Way, Richmond, BC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 692 out of 1004 reviews" "
Rating 8 - Good. 224 out of 1004 reviews" "
Rating 6 - Okay. 46 out of 1004 reviews" "
Rating 4 - Poor. 18 out of 1004 reviews" "
Rating 2 - Terrible. 24 out of 1004 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Minyan

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s so close all the Chinese restaurants and so quiet. The customer service was so nice. I will come back to live here when I stay in Richmond.
Stayed 2 nights in Mar 2024
Response from Wall Centre Reservations on Mar 27, 2024
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Wall Centre Reservations on Mar 26, 2024
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback!

10/10 Excellent

Li

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and easy access to the airport. It will be really great once the transit stop is completed.
Stayed 1 night in Mar 2024
Response from Wall Centre Reservations on Mar 24, 2024
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback!

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Wall Centre Reservations on Mar 24, 2024
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback!

10/10 Excellent

Gila, Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly, A all round
Stayed 1 night in Mar 2024
Response from Wall Centre Reservations on Mar 19, 2024
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback!

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Taking care of my family after very long days in transit. Thank you to the front desk for letting us check in early to rest with a very tired baby.
Stayed 1 night in Mar 2024
Response from Wall Centre Reservations on Mar 19, 2024
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback!

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to the airport
Stayed 1 night in Mar 2024
Response from Wall Centre Reservations on Mar 13, 2024
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback!

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
nice view
Stayed 1 night in Mar 2024
Response from Wall Centre Reservations on Mar 12, 2024
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback!

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Wall Centre Reservations on Mar 12, 2024
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback!

10/10 Excellent

Aleksandar, Oakville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and super close to airport. Area under development surrounding hotel but limited options in area for restaurants or picking up necessities (requires a drive).
Stayed 3 nights in Mar 2024
Response from Wall Centre Reservations on Mar 12, 2024
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback!

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to river walk.
Stayed 1 night in Mar 2024
Response from Wall Centre Reservations on Mar 12, 2024
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback!

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you to check-in and cleaning staff for looking for my lost document and for calling me a cab. Turns out, I lost it elsewhere and it was returned to me . Still the hotel staff were so kind to me. Thank you very much!
Stayed 2 nights in Mar 2024
Response from Wall Centre Reservations on Mar 12, 2024
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback!

10/10 Excellent

Paola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Service was fast and reliable; staff friendly and helpful
Stayed 2 nights in Feb 2024
Response from Wall Centre Reservations on Mar 6, 2024
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback!

10/10 Excellent

Carole

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Wall Centre Reservations on Mar 6, 2024
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback!

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Wall Centre Reservations on Mar 4, 2024
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback!

10/10 Excellent

Lai Shan

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very satisfied
Stayed 2 nights in Feb 2024
Response from Wall Centre Reservations on Mar 2, 2024
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback!

10/10 Excellent

Harry

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Wall Centre Reservations on Mar 2, 2024
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback!

10/10 Excellent

Cemal

Liked: Cleanliness, staff & service
Great place
Stayed 1 night in Feb 2024
Response from Wall Centre Reservations on Mar 2, 2024
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback!

8/10 Good

Xing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Wall Centre Reservations on Mar 2, 2024
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback!

10/10 Excellent

Wilfrid

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport and excellent shuttle bus service.
Stayed 1 night in Jan 2024
Response from Wall Centre Reservations on Mar 2, 2024
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback!

10/10 Excellent

ZHIMIN

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2023
Response from Wall Centre Reservations on Mar 2, 2024
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback!

10/10 Excellent

Nicolas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Wall Centre Reservations on Mar 2, 2024
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback!

8/10 Good

Erik

Travelled with family
Liked: Property conditions & facilities
Room was a little on the dirty side with corners unvacuumed and dusted. Staff were excellent on checkin but quite rude and abrupt on departure. Stayed here everytime i go to Vancouver and weve even had our staff functions there but i feel the hospitality has run out and its time to find another place
Stayed 1 night in Jan 2024
Response from Wall Centre Reservations on Mar 2, 2024
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback!

8/10 Good

Mary-Lynn

Stayed 1 night in Jan 2024
Response from Wall Centre Reservations on Mar 2, 2024
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback!

8/10 Good

Karl Louie S

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was alright
Stayed 1 night in Jan 2024
Response from Wall Centre Reservations on Mar 2, 2024
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback!

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Wall Centre Reservations on Mar 2, 2024
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback!

10/10 Excellent

Gary

Liked: Amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2024
Response from Wall Centre Reservations on Mar 2, 2024
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback!

4/10 Poor

Denis

Stayed 1 night in Jan 2024
Response from Wall Centre Reservations on Mar 2, 2024
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback!

8/10 Good

Kang

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Wall Centre Reservations on Mar 2, 2024
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback!

8/10 Good

Gabriel Patrick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tremendously nice staff.
Stayed 7 nights in Dec 2023
Response from Wall Centre Reservations on Mar 2, 2024
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback!

8/10 Good

CHENGEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Dec 2023
Response from Wall Centre Reservations on Mar 2, 2024
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback!

8/10 Good

Jian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Umang, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Regular property if you want to stay the night before or after a flight. They’ve got convenient shuttles to the airport, and all the standard facilities one would expect from this brand - small pool, gym, standard restaurant, etc. The property is a bit dated and could use a refresh. There are few parking options other than with them - at least the night we were there, there was an event going on too. Not really much one can walk to from here
Stayed 1 night in Dec 2023

10/10 Excellent

JIYEON

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, very clean and comfortable room. Thank you so much, Pedro! I appreciate your service this Christmas!!
Stayed 1 night in Dec 2023

10/10 Excellent

Junyi

Stayed 2 nights in Dec 2023

10/10 Excellent

Kealin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Dec 2023

10/10 Excellent

Kealin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Hoi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ayelet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Bartholomew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would come back for sure.
Love the shuttles. Front desk staff really well presented and tidy. Happy to help makes you love Canada.
Stayed 1 night in Dec 2023

6/10 Okay

edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall positive. However inbound calls to the room requires the caller provide phone number, then hotel dials the room and connects caller and room, with a fee charged to the room. Unacceptable policy particularly given titanium elite status.
Stayed 5 nights in Nov 2023
Response from Wall Centre Reservations on Nov 23, 2023
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback.

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a good breakfast. Staff was friendly. Everyone went out of their way to be sure our stay was great.
Stayed 1 night in Nov 2023
Response from Wall Centre Reservations on Nov 20, 2023
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback.

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to the airport, reasonably priced, clean, good staff, fast check in. We will be back.
Stayed 1 night in Nov 2023
Response from Wall Centre Reservations on Nov 20, 2023
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Wall Centre Reservations on Nov 20, 2023
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback.

10/10 Excellent

Kevin

Very close to airport. Restaurant in hotel was excellent!
Stayed 1 night in Nov 2023
Response from Wall Centre Reservations on Nov 13, 2023
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback.

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Wall Centre Reservations on Nov 20, 2023
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Wall Centre Reservations on Nov 13, 2023
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback.

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy to the airport, clean, polite staff,nice room
Stayed 2 nights in Oct 2023
Response from Wall Centre Reservations on Nov 13, 2023
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback.

10/10 Excellent

karoline

All was good - attended a conference close by
Stayed 2 nights in Nov 2023
Response from Wall Centre Reservations on Nov 13, 2023
Thank you for taking the time to rate your stay at the Wall Centre. We appreciate your feedback.