Front of property

Reviews of The St. Regis Hotel

3.5 out of 5
The St. Regis Hotel
602 Dunsmuir St, Vancouver, BC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 738 out of 1005 reviews" "
Rating 8 - Good. 205 out of 1005 reviews" "
Rating 6 - Okay. 39 out of 1005 reviews" "
Rating 4 - Poor. 13 out of 1005 reviews" "
Rating 2 - Terrible. 10 out of 1005 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ainsley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing
Stayed 1 night in Mar 2024

10/10 Excellent

Raelene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel far exceeded our expectations. The staff was amazing. Our room was the cleanest room I have encountered at a hotel. The free breakfast in the morning was very good. Convenient location within walking distance to train and other amenities. Only issue is there are some unfavorable's hanging around the area in the evening. But they don't bother you. And I still felt safe.
Stayed 1 night in Mar 2024

10/10 Excellent

Marissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WONDERFUL stay! Could not over-gush about how great this hotel was. The amenities will exceed your expectations. Everything is very thoughtful and posh. The breakfast was one of the best I've ever had, and our waitor Calvin was the most delightful person to talk with--a highlight of our trip!
Stayed 1 night in Mar 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Marc-André

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous furent reçus et pris en charge 5 hrs avant l'heure de notre réservation... wow
Stayed 1 night in Mar 2024

10/10 Excellent

Khoat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am completely satisfied to stay at st Regis .
Stayed 2 nights in Mar 2024

10/10 Excellent

Joginder

Travelled with family and small children
Purfect!! So happy 😃
Stayed 1 night in Mar 2024

10/10 Excellent

Nadia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so kind, helpful, and caring. It is indeed a small, and awesome, hotel with a big heart.
Stayed 2 nights in Mar 2024

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2024

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They took our bags up to our room for us at check in which was so great. Amenities were wonderful and easy walking distance from shopping and restaurants
Stayed 1 night in Mar 2024
Response from St. Regis Hotel Team on Mar 8, 2024
Thank you so much for your very kind words about our hotel. The St. Regis Hotel marked 110 years since its opening this year and we are very proud of our history and of the investments made to bring the hotel up to the highest level of modern comfort while staying true to our heritage. We're so pleased you enjoyed your time with us.We look forward to welcoming you back again soon.

10/10 Excellent

theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and very convenient location.
Stayed 1 night in Mar 2024
Response from St. Regis Hotel Team on Mar 8, 2024
Thank you so much for your very kind words about our hotel. The St. Regis Hotel marked 110 years since its opening this year and we are very proud of our history and of the investments made to bring the hotel up to the highest level of modern comfort while staying true to our heritage. We're so pleased you enjoyed your time with us.We look forward to welcoming you back again soon.

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from St. Regis Hotel Team on Mar 8, 2024
We highly thank you for taking a moment to share your experience at St. Regis Hotel Vancouver. We look forward to welcoming you back again soon. Safe travels

10/10 Excellent

Norine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Only issue was the cold bathroom floor. The floor heater wasn’t working.
Stayed 1 night in Feb 2024
Response from St. Regis Hotel Team on Mar 8, 2024
Thank you so much for your very kind words about our hotel. The St. Regis Hotel marked 110 years since its opening this year and we are very proud of our history and of the investments made to bring the hotel up to the highest level of modern comfort while staying true to our heritage. We're so pleased you enjoyed your time with us.We look forward to welcoming you back again soon.

8/10 Good

Tay Yiu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is good and staff is friendly. Though the double bed is abit small to sleep 2 persons. There are 3 of us, so 2 will have to share the same bed. Other than this, St Regis maintained the standards
Stayed 3 nights in Feb 2024
Response from St. Regis Hotel Team on Mar 8, 2024
Thank you for taking a moment to share your experience at St. Regis Hotel Vancouver. I will be sure to share your feedback with our team. Please allow me to express my apologies and rest assured that we are taking the appropriate measures to address the problem. It is our hope that you will give us the opportunity to better serve you in the near future.Safe travels

8/10 Good

Juhi

Liked: Cleanliness, staff & service, property conditions & facilities
For the price, the hotel was great. No complaints. Staff was considerate and I appreciated that most.
Response from St. Regis Hotel Team on Mar 8, 2024
Thank you so much for your very kind words about our hotel. The St. Regis Hotel marked 110 years since its opening this year and we are very proud of our history and of the investments made to bring the hotel up to the highest level of modern comfort while staying true to our heritage. We're so pleased you enjoyed your time with us.We look forward to welcoming you back again soon.

10/10 Excellent

Ryan

Stayed 2 nights in Feb 2024

10/10 Excellent

Karen Melita

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service from check in to check out.
Stayed 1 night in Feb 2024
Response from St. Regis Hotel Team on Mar 8, 2024
Thank you so much for your very kind words about our hotel. The St. Regis Hotel marked 110 years since its opening this year and we are very proud of our history and of the investments made to bring the hotel up to the highest level of modern comfort while staying true to our heritage. We're so pleased you enjoyed your time with us.We look forward to welcoming you back again soon.

2/10 Terrible

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean room, affordable, front staff great- superb breakfast!
Stayed 1 night in Feb 2024
Response from St. Regis Hotel Team on Feb 16, 2024
Thank-you so much for your very kind words about our hotel. The St. Regis Hotel marked 110 years since its opening this year and we are very proud of our history and of the investments made to bring the hotel up to the highest level of modern comfort while staying true to our heritage. We're so pleased you enjoyed your time with us.We look forward to welcoming you back again soon.

8/10 Good

nelson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would’ve given it five stars, but there was no little fridge to keep the drinks cold in our room
Stayed 1 night in Feb 2024
Response from St. Regis Hotel Team on Feb 16, 2024
Thank-you so much for your very kind words about our hotel. The St. Regis Hotel marked 110 years since its opening this year and we are very proud of our history and of the investments made to bring the hotel up to the highest level of modern comfort while staying true to our heritage. We're so pleased you enjoyed your time with us.We look forward to welcoming you back again soon.

10/10 Excellent

Alderik

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super helpful.
Stayed 1 night in Dec 2023
Response from St. Regis Hotel Team on Feb 16, 2024
Thank-you so much for your very kind words about our hotel. The St. Regis Hotel marked 110 years since its opening this year and we are very proud of our history and of the investments made to bring the hotel up to the highest level of modern comfort while staying true to our heritage. We're so pleased you enjoyed your time with us.We look forward to welcoming you back again soon.

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great night in Vancouver. Will definitely be staying at St. Regis again!
Stayed 1 night in Feb 2024
Response from St. Regis Hotel Team on Feb 16, 2024
Thank-you so much for your very kind words about our hotel. The St. Regis Hotel marked 110 years since its opening this year and we are very proud of our history and of the investments made to bring the hotel up to the highest level of modern comfort while staying true to our heritage. We're so pleased you enjoyed your time with us.We look forward to welcoming you back again soon.

10/10 Excellent

MaJessaneil, Sacramento

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and nice hotel
Stayed 2 nights in Jan 2024
Response from St. Regis Hotel Team on Feb 16, 2024
Thank-you so much for your very kind words about our hotel. The St. Regis Hotel marked 110 years since its opening this year and we are very proud of our history and of the investments made to bring the hotel up to the highest level of modern comfort while staying true to our heritage. We're so pleased you enjoyed your time with us.We look forward to welcoming you back again soon.

2/10 Terrible

Khalid

Stayed 1 night in Jan 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from St. Regis Hotel Team on Feb 16, 2024
Thank-you so much for your very kind words about our hotel. The St. Regis Hotel marked 110 years since its opening this year and we are very proud of our history and of the investments made to bring the hotel up to the highest level of modern comfort while staying true to our heritage. We're so pleased you enjoyed your time with us.We look forward to welcoming you back again soon.

10/10 Excellent

Jarrod

Stayed 1 night in Jan 2024

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay downtown.
Stayed 1 night in Jan 2024
Response from St. Regis Hotel Team on Feb 16, 2024
Thank-you so much for your very kind words about our hotel. The St. Regis Hotel marked 110 years since its opening this year and we are very proud of our history and of the investments made to bring the hotel up to the highest level of modern comfort while staying true to our heritage. We're so pleased you enjoyed your time with us.We look forward to welcoming you back again soon.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jan 2024
Response from St. Regis Hotel Team on Feb 16, 2024
Thank-you so much for your very kind words about our hotel. The St. Regis Hotel marked 110 years since its opening this year and we are very proud of our history and of the investments made to bring the hotel up to the highest level of modern comfort while staying true to our heritage. We're so pleased you enjoyed your time with us.We look forward to welcoming you back again soon.

8/10 Good

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from St. Regis Hotel Team on Feb 16, 2024
Thank-you so much for your very kind words about our hotel. The St. Regis Hotel marked 110 years since its opening this year and we are very proud of our history and of the investments made to bring the hotel up to the highest level of modern comfort while staying true to our heritage. We're so pleased you enjoyed your time with us.We look forward to welcoming you back again soon.

10/10 Excellent

Ricardo, Rio de Janeiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from St. Regis Hotel Team on Feb 16, 2024
Thank-you so much for your very kind words about our hotel. The St. Regis Hotel marked 110 years since its opening this year and we are very proud of our history and of the investments made to bring the hotel up to the highest level of modern comfort while staying true to our heritage. We're so pleased you enjoyed your time with us.We look forward to welcoming you back again soon.

10/10 Excellent

Ian, Leesburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Morning breakfast was great and super fast. The wait staff was as fantastic as the front desk staff
Stayed 5 nights in Jan 2024
Response from St. Regis Hotel Team on Feb 16, 2024
Thank-you so much for your very kind words about our hotel. The St. Regis Hotel marked 110 years since its opening this year and we are very proud of our history and of the investments made to bring the hotel up to the highest level of modern comfort while staying true to our heritage. We're so pleased you enjoyed your time with us.We look forward to welcoming you back again soon.

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend to anyone visiting Vancouver - very central accomodation and walking distance to everything including Gastown! Breakfast was fantastic and staff were always wonderful.
Response from St. Regis Hotel Team on Feb 16, 2024
Thank-you so much for your very kind words about our hotel. The St. Regis Hotel marked 110 years since its opening this year and we are very proud of our history and of the investments made to bring the hotel up to the highest level of modern comfort while staying true to our heritage. We're so pleased you enjoyed your time with us.We look forward to welcoming you back again soon.

10/10 Excellent

ERAN, Daly City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from St. Regis Hotel Team on Feb 16, 2024
Thank-you so much for your very kind words about our hotel. The St. Regis Hotel marked 110 years since its opening this year and we are very proud of our history and of the investments made to bring the hotel up to the highest level of modern comfort while staying true to our heritage. We're so pleased you enjoyed your time with us.We look forward to welcoming you back again soon.

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from St. Regis Hotel Team on Feb 16, 2024
Thank-you so much for your very kind words about our hotel. The St. Regis Hotel marked 110 years since its opening this year and we are very proud of our history and of the investments made to bring the hotel up to the highest level of modern comfort while staying true to our heritage. We're so pleased you enjoyed your time with us.We look forward to welcoming you back again soon.

8/10 Good

Paige

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from St. Regis Hotel Team on Feb 16, 2024
Thank-you so much for your very kind words about our hotel. The St. Regis Hotel marked 110 years since its opening this year and we are very proud of our history and of the investments made to bring the hotel up to the highest level of modern comfort while staying true to our heritage. We're so pleased you enjoyed your time with us.We look forward to welcoming you back again soon.

10/10 Excellent

Alexia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great, little hotel easy walking to shopping and restaurants friendly staff and great food at the bar we enjoyed our stay.
Stayed 1 night in Dec 2023
Response from St. Regis Hotel Team on Feb 16, 2024
Thank-you so much for your very kind words about our hotel. The St. Regis Hotel marked 110 years since its opening this year and we are very proud of our history and of the investments made to bring the hotel up to the highest level of modern comfort while staying true to our heritage. We're so pleased you enjoyed your time with us.We look forward to welcoming you back again soon.

6/10 Okay

Kiyoun Sophia

Response from St. Regis Hotel Team on Feb 16, 2024
Thank-you so much for your very kind words about our hotel. The St. Regis Hotel marked 110 years since its opening this year and we are very proud of our history and of the investments made to bring the hotel up to the highest level of modern comfort while staying true to our heritage. We're so pleased you enjoyed your time with us.We look forward to welcoming you back again soon.

10/10 Excellent

Michael

Stayed 2 nights in Dec 2023
Response from St. Regis Hotel Team on Feb 16, 2024
Thank-you so much for your very kind words about our hotel. The St. Regis Hotel marked 110 years since its opening this year and we are very proud of our history and of the investments made to bring the hotel up to the highest level of modern comfort while staying true to our heritage. We're so pleased you enjoyed your time with us.We look forward to welcoming you back again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from St. Regis Hotel Team on Feb 16, 2024
Thank-you so much for your very kind words about our hotel. The St. Regis Hotel marked 110 years since its opening this year and we are very proud of our history and of the investments made to bring the hotel up to the highest level of modern comfort while staying true to our heritage. We're so pleased you enjoyed your time with us.We look forward to welcoming you back again soon.

10/10 Excellent

May

Travelled with partner
Liked: Amenities
Stayed 2 nights in Dec 2023
Response from St. Regis Hotel Vancouver on Feb 16, 2024
Thank-you so much for your very kind words about our hotel. The St. Regis Hotel marked 110 years since its opening this year and we are very proud of our history and of the investments made to bring the hotel up to the highest level of modern comfort while staying true to our heritage. We're so pleased you enjoyed your time with us.We look forward to welcoming you back again soon.

10/10 Excellent

Jodi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Canadian Christmas 2023
We loved everything about our stay at St.Regis. the room was very comfortable and roomy for the 3 of us. The day time receptionist staff were very friendly & helpful. Nothing seemed to much bother for them. Loved the location and walking distance to various sights or pick up points. Loved the onsite restaurant as well.
Stayed 5 nights in Dec 2023
Response from St. Regis Hotel Team on Feb 16, 2024
Thank-you so much for your very kind words about our hotel. The St. Regis Hotel marked 110 years since its opening this year and we are very proud of our history and of the investments made to bring the hotel up to the highest level of modern comfort while staying true to our heritage. We're so pleased you enjoyed your time with us.We look forward to welcoming you back again soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a night out on the town
Stayed 1 night in Dec 2023
Response from St. Regis Hotel Team on Feb 16, 2024
Thank-you so much for your very kind words about our hotel. The St. Regis Hotel marked 110 years since its opening this year and we are very proud of our history and of the investments made to bring the hotel up to the highest level of modern comfort while staying true to our heritage. We're so pleased you enjoyed your time with us.We look forward to welcoming you back again soon.

10/10 Excellent

Lori

Liked: Amenities
Everyone was great, very helpful and considerate and courteous. Room was clean, comfortable and appreciative of later time to leave. Would stay again.
Stayed 1 night in Dec 2023
Response from St. Regis Hotel Team on Feb 16, 2024
Thank-you so much for your very kind words about our hotel. The St. Regis Hotel marked 110 years since its opening this year and we are very proud of our history and of the investments made to bring the hotel up to the highest level of modern comfort while staying true to our heritage. We're so pleased you enjoyed your time with us.We look forward to welcoming you back again soon.

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good basic downtown hotel, nice to have a complementary breakfast. Could use some parking availability and the rooms were on the louder side with a decent amount of outside world sounds making it in.
Stayed 1 night in Dec 2023
Response from St. Regis Hotel Team on Feb 16, 2024
Thank you for taking a moment to share your experience at St. Regis Hotel Vancouver. I will be sure to share your feedback with our team. Please allow me to express my apologies and rest assured that we are taking the appropriate measures to address the problem. It is our hope that you will give us the opportunity to better serve you in the near future.

6/10 Okay

sophie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Homelessness ppl everyone and staff didn’t seem eager to assist in anyway during our visit.
Stayed 2 nights in Oct 2023
Response from St. Regis Hotel Team on Feb 16, 2024
Thank you for taking a moment to share your experience at St. Regis Hotel Vancouver. I will be sure to share your feedback with our team. Please allow me to express my apologies and rest assured that we are taking the appropriate measures to address the problem. It is our hope that you will give us the opportunity to better serve you in the near future.

10/10 Excellent

marvelito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near from everywhere
Stayed 3 nights in Dec 2023
Response from St. Regis Hotel Team on Feb 16, 2024
Thank-you so much for your very kind words about our hotel. The St. Regis Hotel marked 110 years since its opening this year and we are very proud of our history and of the investments made to bring the hotel up to the highest level of modern comfort while staying true to our heritage. We're so pleased you enjoyed your time with us.We look forward to welcoming you back again soon.

10/10 Excellent

Ruchika

Stayed 3 nights in Dec 2023
Response from St. Regis Hotel Team on Feb 16, 2024
Thank-you so much for your very kind words about our hotel. The St. Regis Hotel marked 110 years since its opening this year and we are very proud of our history and of the investments made to bring the hotel up to the highest level of modern comfort while staying true to our heritage. We're so pleased you enjoyed your time with us.We look forward to welcoming you back again soon.

10/10 Excellent

Keven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel for a night in downtown Vancouver!
Stayed 1 night in Dec 2023
Response from St. Regis Hotel Team on Feb 16, 2024
Thank-you so much for your very kind words about our hotel. The St. Regis Hotel marked 110 years since its opening this year and we are very proud of our history and of the investments made to bring the hotel up to the highest level of modern comfort while staying true to our heritage. We're so pleased you enjoyed your time with us.We look forward to welcoming you back again soon.

10/10 Excellent

Quentin

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from St. Regis Hotel Team on Feb 16, 2024
Thank-you so much for your very kind words about our hotel. The St. Regis Hotel marked 110 years since its opening this year and we are very proud of our history and of the investments made to bring the hotel up to the highest level of modern comfort while staying true to our heritage. We're so pleased you enjoyed your time with us.We look forward to welcoming you back again soon.

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from St. Regis Hotel Team on Feb 16, 2024
Thank-you so much for your very kind words about our hotel. The St. Regis Hotel marked 110 years since its opening this year and we are very proud of our history and of the investments made to bring the hotel up to the highest level of modern comfort while staying true to our heritage. We're so pleased you enjoyed your time with us.We look forward to welcoming you back again soon.

6/10 Okay

Summer

Travelled with partner
Liked: Staff & service, amenities
Staffs are extremely attentive and held the standards very highly. Unfortunately, the building being historical, the room had a very moldy smell that we had to leave the window out in winter weather. Amenities were great and breakfast was delicious. I believe furniture/carpet needs replacement, and this would be a great place to stay!
Response from St. Regis Hotel Team on Feb 16, 2024
Thank-you so much for your very kind words about our hotel. The St. Regis Hotel marked 110 years since its opening this year and we are very proud of our history and of the investments made to bring the hotel up to the highest level of modern comfort while staying true to our heritage. With the every feedback we are moving with the upcoming renovation which includes the mentioned issues.. We're so pleased you enjoyed your time with us. We look forward to welcoming you back again soon.