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SureStay Hotel by Best Western North Vancouver Capilano

Star Rating
2.5 out of 5

Information

Reviews

3.8 / 5Good
943 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Capilano Suspension Bridge
    2 min drive
  • Popular Location
    Vancouver Aquarium
    9 min drive
  • Popular Location
    Vancouver Convention Centre
    9 min drive
  • Airport
    Vancouver, BC (YVR-Vancouver Intl.)
    26 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Standard Room, 2 Double Beds, Non Smoking

    Room Amenities

    • Sleeps 4
    More details
  • Standard Room, 2 Queen Beds, Non Smoking

    Room Amenities

    • Sleeps 4
    More details
  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

    Room Amenities

    • Sleeps 4
    More details
  • Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

    Room Amenities

    • Sleeps 2
    More details

About this area

District of North Vancouver

Located in District of North Vancouver, SureStay Hotel by Best Western North Vancouver Capilano is in a walkable area with good airport proximity and shopping. Robson Street and Granville Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore English Bay Beach and Sunset Beach. Check out an event or a game at Rogers Arena, and consider making time for Vancouver Aquarium, a top attraction not to be missed. Our guests appreciate the hotel's central location.

What's nearby

  • Popular Location
    Capilano Suspension Bridge - 2 min drive
  • Popular Location
    Robson Street - 7 min drive
  • Popular Location
    Canada Place - 8 min drive
  • Popular Location
    Vancouver Aquarium - 9 min drive
  • Popular Location
    Vancouver Convention Centre - 9 min drive

Getting around

  • Vancouver Waterfront Station - 8 min drive
  • Burrard Station - 8 min drive
  • Vancouver, BC (YVR-Vancouver Intl.) - 26 min drive

Restaurants

  • Where to eat
  • DeDutch – Serves breakfast, brunch and lunch.

About this property

SureStay Hotel by Best Western North Vancouver Capilano

A restaurant, a microwave in a common area and a fridge in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a meeting room are on-site. All 74 rooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and free local calls. Other amenities available to guests include hairdryers, desks and free toiletries.

Policies

Check-in

Check-in between 3 PM - 1:00 AM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 12.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

Property payment types

Discover
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 15 and CAD 35 for adults, and CAD 5 and CAD 8 for children (approximately)
  • Rollaway bed fee: CAD 12.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

The seasonal pool will be open from May to September.Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Alcohol is not served at this property.

Property is also known as

  • Best Western Capilano Inn District of North Vancouver
  • Best Western Capilano District of North Vancouver
  • Best Western Capilano Inn Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–1:00 PM: CAD 15-35 for adults and CAD 5-8 for children
  • 1 restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Tour/ticket assistance

Languages spoken

  • English
  • Farsi
  • Filipino
  • French
  • Hindi
  • Korean

Business services

  • 1 meeting room
  • Business centre
  • Computer station
  • Conference space (600 square feet)

More

  • Designated smoking areas
  • Shared microwave
  • Shared fridge

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • TV channels
  • flat-screen TV

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone

Nearby things to do

Where to eat

  • DeDutch – Serves breakfast, brunch and lunch.
5 - Excellent
197
4 - Good
432
3 - Okay
236
2 - Mediocre
50
1 - Poor
28
4.0
Cleanliness
4.0
Service and Staff
3.5
Amenities
3.6
Property condition

2/5

Bands of children were running in the hallways, yelling and unattended during the evening. A woman was either having a addiction crisis or other issue and screaming profanities in the parking lot for an hour. Bathroom smelled liked urine. Overuse of air fresheners in the room. Beds are uncomfortable.

Stayed 2 nights in Nov. 2019

5/5 Excellent

Great location near transportation routes. I was on the second floor of the main building and there is no elevator but I figured that based on the low room rates. Even though the corner of Capilano and Marine Drive are busy 24/7 the design of the property cuts down on the traffic noise. It was nice to have a view of Grouse Mountain from my window even if it was above the roof of the motel next door.

Stayed 6 nights in Oct. 2019

4/5 Good

This traveller didn’t leave comments with their review
Stayed 5 nights in Nov. 2019

4/5 Good

This traveller didn’t leave comments with their review
Stayed 1 night in Nov. 2019

5/5 Excellent

Would be nice to add a little microwave and few sugar and creamer for coffee. But everything else is great! It’s close to a lot of locations. We enjoyed our stayed. Definitely will come back. Thank you staff, was very nice and very helpful.

Stayed 2 nights in Nov. 2019

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