SureStay Hotel by Best Western North Vancouver Capilano

Photo gallery for SureStay Hotel by Best Western North Vancouver Capilano

Primary image
Seasonal outdoor pool
Seasonal outdoor pool
Individually furnished, desk, laptop workspace, iron/ironing board
Individually furnished, desk, laptop workspace, iron/ironing board

Overview of SureStay Hotel by Best Western North Vancouver Capilano

SureStay Hotel by Best Western North Vancouver Capilano

2.5 star property

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
1634 Capilano Road, District of North Vancouver, BC, V7P 3B4

Explore the area

  • Popular LocationCapilano Suspension Bridge2 min drive
  • Popular LocationAmbleside Park2 min drive
  • Popular LocationCapilano River Regional Park2 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)26 min drive

Choose dates to view prices

About this area

District of North Vancouver

SureStay Hotel by Best Western North Vancouver Capilano is located in Pemberton Heights, a neighborhood in District of North Vancouver. Vancouver Waterfront and Canada Place Cruise Ship Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit The Shipyards and Robson Street. Check out an event or a game at Rogers Arena, and consider making time for Vancouver Aquarium, a top attraction not to be missed.

What's nearby

  • Capilano Suspension Bridge - 2 min drive
  • Ambleside Park - 2 min drive
  • Capilano River Regional Park - 2 min drive
  • Lonsdale Quay Market - 4 min drive
  • Vancouver Aquarium - 20 min drive

Getting around

  • Vancouver Waterfront Station - 8 min drive
  • Burrard Station - 8 min drive
  • Vancouver Intl. Airport (YVR) - 26 min drive

Restaurants

  • Panago - 2 min walk
  • Denny's - 3 min walk
  • Tomahawk Restaurant - 11 min walk
  • Kypriaki Mediterranean Grill - 12 min walk
  • C-Lovers Fish & Chips - 14 min walk

About this property

SureStay Hotel by Best Western North Vancouver Capilano

District of North Vancouver hotel in Pemberton Heights, near Capilano Suspension Bridge
This hotel features a restaurant, a seasonal outdoor pool, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite. Housekeeping is available on request.
SureStay Hotel by Best Western North Vancouver Capilano offers 74 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

This District of North Vancouver hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

Languages

Arabic, English, Farsi, Filipino, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–1:00 PM: CAD 17-35 for adults and CAD 10-20 for children
  • 1 restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: between CAD 17 and CAD 35 for adults, CAD 10 and CAD 20 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The seasonal pool will be open from May 21 to October 01
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Best Western Capilano
Best Western Capilano Inn
Best Western Capilano Inn North Vancouver
Best Western Capilano North Vancouver
Capilano Best Western
Capilano Inn
Best Western Capilano Hotel North Vancouver
Best Western Capilano Inn And Suites
Best Western North Vancouver
North Vancouver Best Western
Best Western Capilano Inn District of North Vancouver
Best Western Capilano District of North Vancouver
Surestay By Vancouver Capilano
SureStay Hotel by Best Western North Vancouver Capilano Hotel

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 284 out of 1003 reviews
5 - Excellent 28%
Rating 4 - Good. 470 out of 1003 reviews
4 - Good 47%
Rating 3 - Okay. 163 out of 1003 reviews
3 - Okay 16%
Rating 2 - Poor. 56 out of 1003 reviews
2 - Poor 6%
Rating 1 - Terrible. 30 out of 1003 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.2/5

Staff & service

3.6/5

Amenities

3.7/5

Property conditions & facilities

3.8/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service
Very clean and friendly staff. Air conditioner very loud.
Stayed 1 night in Aug 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel . Staff friendly. Lots to do in area ! Would stay there again if price was right
Stayed 1 night in Jul 2022

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice budget friendly hotel. The furnishings is a bit dated BUT it’s clean and doesn’t have that old smell. Hotel have a small outdoor pool to enjoy. Parking is tight but available. Nice staff and hotel is quiet during our stay Near stably park and very near to Capilano Suspension Bridge
Stayed 1 night in Jul 2022

3/5 Okay

Travelled with partner
Disliked: Amenities, property conditions & facilities
Too expensive for too little.
Stayed 2 nights in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly easy to catch bus, uber or cabs
Stayed 1 night in Jul 2022