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SureStay Hotel by Best Western North Vancouver Capilano

Star Rating
2.5 out of 5
Photo gallery

Reviews

3.8 / 5Good
989 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Capilano Suspension Bridge
    2 min drive
  • Popular Location
    Vancouver Aquarium
    9 min drive
  • Popular Location
    Vancouver Convention Centre
    9 min drive
  • Airport
    Vancouver, BC (YVR-Vancouver Intl.)
    26 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Standard Room, 2 Double Beds, Non Smoking

    Room Amenities

    • Sleeps 4
    More details
  • Standard Room, 2 Queen Beds, Non Smoking

    Room Amenities

    • Sleeps 4
    More details
  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

    Room Amenities

    • Sleeps 4
    More details
  • Suite, 2 Bedrooms, Non Smoking

    Room Amenities

    • Sleeps 6
    More details
  • Standard Room, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 2
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  • Suite, 1 King Bed, Non Smoking, Jetted Tub

    Room Amenities

    • Sleeps 2
    More details
  • Standard Room, 1 Queen Bed, Non Smoking

    Room Amenities

    • Sleeps 2
    More details
  • Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

    Room Amenities

    • Sleeps 2
    More details
  • Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

    Room Amenities

    • Sleeps 2
    More details

About this area

District of North Vancouver

SureStay Hotel by Best Western North Vancouver Capilano is located in District of North Vancouver. Robson Street and Lonsdale Quay Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Stanley Park and Vancouver Waterfront. Check out an event or a game at Rogers Arena, and consider making time for Vancouver Aquarium, a top attraction not to be missed.

Popular Location

What's nearby

  • Capilano Suspension Bridge - 2 min drive
  • Robson Street - 7 min drive
  • Canada Place - 8 min drive
  • Vancouver Aquarium - 9 min drive
  • Vancouver Convention Centre - 9 min drive

Getting around

  • Vancouver Waterfront Station - 8 min drive
  • Burrard Station - 8 min drive
  • Vancouver, BC (YVR-Vancouver Intl.) - 26 min drive

Restaurants

  • Where to eat
  • DeDutch – Serves breakfast, brunch and lunch.

About this property

SureStay Hotel by Best Western North Vancouver Capilano

District of North Vancouver hotel in Pemberton Heights, near Capilano Suspension Bridge
A restaurant, a microwave in a common area and a fridge in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a meeting room are on-site. All 74 rooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and free local calls. Other amenities available to guests include hairdryers, desks and free toiletries.
SureStay Hotel by Best Western North Vancouver Capilano offers 74 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a hairdryer and free toiletries. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include a seasonal outdoor pool.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Free self parking

Food and drink

Cooked-to-order breakfast available for a fee daily 7:00 AM–1:00 PM: CAD 15-35 for adults and CAD 5-8 for children
1 restaurant

Things to do

Seasonal outdoor pool

Family friendly

Free cots/infant beds
Seasonal outdoor pool

Conveniences

Free newspapers in reception
Front-desk safe
No lifts

Guest services

24-hour front desk
Daily housekeeping
Tour/ticket assistance

Languages spoken

English
Farsi
Filipino
French
Hindi
Korean

Business services

1 meeting room
Business centre
Computer station
Conference space (600 square feet)

More

Designated smoking areas
Shared microwave
Shared fridge

Room amenities

Bedroom

Air conditioning
Free cots/infant beds

Bathroom

Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

TV channels
flat-screen TV

More

Access via exterior corridors
Connecting rooms available
Desk
Free local calls
Iron/ironing board (on request)
Phone

Policies

Check-in

Check-in between 3 PM - 1:00 AM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 12.00 per night.
  • Free cots (infant beds)!

Property payment types

American Express
Discover
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 15 and CAD 35 for adults, and CAD 5 and CAD 8 for children (approximately)
  • Rollaway bed fee: CAD 12.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

The seasonal pool will be open from May to September.Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Alcohol is not served at this property.

Property is also known as

  • Best Western Capilano Inn District of North Vancouver
  • Best Western Capilano District of North Vancouver
  • Best Western Capilano Inn Suites
5 - Excellent
207
4 - Good
462
3 - Okay
241
2 - Mediocre
51
1 - Poor
28
4.0
Cleanliness
4.0
Service and Staff
3.6
Amenities
3.6
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fuss free check in/check out. Helpful front desk to provide quick guide on suurounding area ...

Stayed 1 night in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We booked this hotel for 2 nights. The location of the hotel was fantastic for what we wanted to do in the area. We came in on a very hot day, and room was very warm. It took a few hours to cool off. Air conditioner was old and noisy, so we had to open the window every night. Poor soundproofing. Pictures on the website do not reflect actual condition of rooms.

Stayed 2 nights in Jul. 2018

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great ski spot. Convenient to amazing ethnic restaurants in Lonsdale. Easy access to the city. Good price. Convenient breakfast. Plenty of parking.

Stayed 2 nights in Jan. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convenient for restaurants and shops. Very good price. Pleasant staff.

Stayed 2 nights in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice room, spacious as clean, shower is upgraded.

Stayed 1 night in Dec. 2019

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