Ratings based on 2,473 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
80% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller fromEdmonton

Great location

Posted 21-Sep-2016
Rooms were clean but a bit small. Close to many amenities
4out of 5
by A verified traveller fromBoston MA

Sandman City Center

Posted 19-Sep-2016
Cons: Breakfast option was expensive for just a coffee and pastry
Nice staff, pleasant overnight stay. No complaints.
4out of 5
by A verified traveller

Good hotel in the center of city Vancouver

Posted 16-Sep-2016
Pros: Nice view
Cons: Change bed skirt and sheet everyday
Location: Eat, walk, run, take rest, transfer money, etc
Good service and attention from staff and crew, accessible price in the center of city and near Chinatown, near subway and bus station transportation, a lot of entertainment's place and environment's nature, etc..
4out of 5
by A verified traveller fromFlorida

Decent Hotel in convenient location

Posted 13-Sep-2016
Pros: Location and price
Cons: It is a little older hotel but it is clean and nice
Location: The stadium is nearby as well as eating and shopping. Sightseeing tours stop there as well.
It is a decent hotel in the downtown area. Close enough to everything that you can walk to see many points of interest, shopping and eating.
2out of 5
by A verified traveller fromCalifornia

Not what we hoped for..

Posted 13-Sep-2016
Asked for a king bed got a queen, asked for view we looked at an ugly concrete building, bathroom was so small had to be a contortionist to grab the TP. Finally removed it from the holder. The lobby and restaurants were nice, wish the room were the same.
4out of 5
by A verified traveller

Posted 11-Sep-2016
Used the hotel as a base whilst visiting the city and seeing friends. The friends who are local recommended it
3out of 5
by A verified traveller fromOwosso, MI

Hotel getting tired, Needs Work

Posted 10-Sep-2016
Pros: Nice Location
Cons: Time for some properly executed renovations.
Location: Located in City Centre of Vancouver. Many shopping and dining options within walking distance.
Staff was excellent to work with. However the room was disappointing. The vanity in the bath had drawer fronts missing and was basically falling apart. There had been wallpaper poorly applied in the bathroom and it had gaps and loose hanging edges. The wallpaper was basically just pushed in behind the toilet tank and not even glued. We stayed here 3 years ago and saw a marked decline in the state of the property. Moxie's Restaurant in the hotel tried to be upscale but the only thing upscale was the pricing. Service was poor and food was only fair in the restaurant.
4out of 5
by A verified traveller fromBrighton ontario

A hotel where you shouldn't eat

Posted 7-Sep-2016
This hotel has excellent services,The location is very good for getting around the city.but the sports bars have poor slow services and are inappropriate for the hotel.A more up scale restaurant would be better
4out of 5
by A verified traveller

Posted 5-Sep-2016
Nice view from corporate suite, friendly chamber staff. Accommodating. Good location.
5out of 5
by A verified traveller

Nice hotel central to everything. Staff are great.

Posted 2-Sep-2016
Pros: The staff
Cons: Coffee shop closer to the hotel
Location: Transit, shopping, sightseeing is all close by.
From the moment that I arrived my experience was very positive.