Ratings based on 2,450 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
80% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Posted 24-Aug-2016
The bathroom is tiny and is hard to clise the door.
4out of 5
by A verified traveller

Convent from Train by taxi

Posted 20-Aug-2016
Pros: Near where we needed to be. Nice staff clean. Price reasonable with rxpedia
We're able to store luggage after over night stay.. We're able to tour city. A and then retrieve luggage with no hassle and free bottles of water attentive staff although they did forget to call a taxi at first.
4out of 5
by A verified traveller fromAlberta, Canada

Posted 14-Aug-2016
Its compfortable, perfect location for downtown sites. Will stay again.
4out of 5
by A verified traveller fromEdmonton

Nice Place Downtown

Posted 13-Aug-2016
Pros: Nice & quiet. Clean rooms.
Location: Close to UBC for my course! Easy walk to Gastown, Chinatown, Canada Place.
Nice place to stay. Quick walk to Gastown and lots of restaurants all around. Moxie's is right at the hotel which was handy.
3out of 5
by A verified traveller

Posted 12-Aug-2016
Room was furnoture was outdated. Cleaning staff only started to clean my room around 4 PM so if I returned earlier to the room it wouls not be cleaned on that day. Bathtub could not be filled because the drain cap was not working. TV signal was not good in some channels. A/C outlet was showing signs of previous short circuit or fire. Pool and hot tub looked old and badly kept. Elevator was old and slow.Room was comfortable but small.
1out of 5
by A verified traveller fromtokyo


Posted 11-Aug-2016
Cons: まず予約システムをもう一度見直して欲しい。オーバーブッキングが起こるようなホテルは、二度と行きたくないと思ってしまいます。 メールでも電話でも何も連絡が来なかったので、分かった時点で何かしら連絡をもらいたい。
Expediaより予約しての滞在です。いつもExpediaを利用し、信頼していたので現地へは特に確認の電話やメールはせず。チェックアウト当日行ってみると、オーバーブッキングのためここのホテルの他のロケーションへ移動してくれとのことでした。 23時頃チェックインしたので、ホテルに到着したころにはすっかり疲れ果てていたのにそこから移動してくれはなんとも辛かったです。その日は仕事で忙しく、バンクーバー市内に泊まりたかった為にここを予約したのにも関わらず、結局市外に移動を余儀なくされ、来る前の準備は水の泡です。 そして、こちらが車をあることが分かった途端、移動してくれとの催促だった事はなんとも残念でした。まあ、車があったので良かったものの、ない場合は見捨てられたのか?と思うと恐ろしいです。 代わりのホテルに2日滞在しましたが、部屋は良かったものの清掃があまり丁寧ではなくがっかりでした。 でももしこれがなければ、立地もいいし値段も安いし、とても良い滞在になったかと思うとよけい残念な気持ちになりました。どうしてもここしか空いてないという場合は、兎にも角にも早めのチェックインをオススメします。
4out of 5
by A verified traveller frommontreal

Comfortable hotel close to BC stadium and downtown

Posted 10-Aug-2016
The hotel is very well located, close to the BC stadium and walkable distance to the downtown. Clean room and bathroom, nice staff.
4out of 5
by A verified traveller fromRoberval,Québec

hotel très bien situé. bel ambiance à la réception

Posted 10-Aug-2016
Pros: ambiance générale
Cons: ajouter un petit coffre de sureté dans la chambre.
Location: Hotel fort bien situé,proche de plein de beaux restaurants,Stade B.C. Place à proximité,le port de Vancouver,se fait à pied facilement.
On a bien aimé notre séjour à cet hotel. proche des grandes artères de la ville, du port très achalandé,etc.Le personnel de l'hotel est très serviable.
5out of 5
by A verified traveller

Amazing staff

Posted 7-Aug-2016
We truly enjoyed our stay here. The staff was so helpful, they even upgraded us to a suite. The hotel was clean, check-in was fast. Our room was so clean. The bed was very comfortable and the bathroom was well organized. I will stay here again. Location is close to transit and restaurants. Highly recommended.
4out of 5
by A verified traveller

Close to metro and bars and cafes

Posted 4-Aug-2016
I arrived late so was not able to experience more from facilities