Ratings based on 2,036 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller fromtexas

Great hotel to stay at if you are about to board a

Posted 24-Aug-2016
Pros: Location, friendly staff
Stayed here one night prior to our Alaskan cruise on Royal Caribbean. Great location, very friendly staff, did not eat here, but did visit their bar. Walked along the waterfront, we were lucky had great weather also.
5out of 5
by A verified traveller

Exceptional Hotel

Posted 24-Aug-2016
I have just spent 2 weeks at the Pan Pacific Hotel. It couldn't be in a more perfect location. The service is fantastic and the views were amazing. I was at club level with added service. Thank you to Joel and the rest of the staff for such a memorable holiday. Johan
4out of 5
by A verified traveller fromNew Zealand

Posted 18-Aug-2016
Pros: site and amenities
fantastic setting, close to down town shopping and facilities and the conference I am attending.
4out of 5
by A verified traveller fromminnesota

Convenient for cruise

Posted 17-Aug-2016
Very nice hotel. Pricey but you can be right at the cruise ship and also tour bus hub.
4out of 5
by A verified traveller

Great location for tourists

Posted 16-Aug-2016
Free shuttles to key tourist spots in front of the hotel.
5out of 5
by A verified traveller fromMississauga, Ontario

Beautiful hotel close to all activities

Posted 15-Aug-2016
Pros: Pet friendly, central location, comfortable, clean, great service.
Cons: allow dogs to be in the pool area (as long as dogs are well behaved and on a leash)
Location: convention centre next to hotel, restaurants, harbour
We chose Pan Pacific because this hotel was beautiful, had a view of the harbour, was rated very favourably by previous guests and pet friendly. We came to Vancouver for the first time with our family and our little dog. The hotel was very beautiful, the staff went out of their way to provide great service to us and our dog. We had a corner view room with a beautiful view of the harbour and the swimming pool. The room was spacious, very comfortable and clean. There was even a doggie basket for our dog upon arrival, which we loved. The hotel was next to the convention centre was was very busy and great if you love being in the hub of all the action. Overall, our stay was wonderful and we would stay here again.
5out of 5
by A verified traveller fromCanton, Texas

Excellent Service

Posted 15-Aug-2016
Pros: The proximity of the cruise dock.
Cons: The price is a little steep, as was the breakfast.
Location: Location was perfect, as well as the location of public services.
Excellent help in helping in helping when daughter got backpack stolen. Hotel was helpful in contacting authorities, and allowing us to delay our check-out while reporting the loss. However, the loss was never recovered. My suggestion is that a security guard be more on the move at the food court. We will diffidently be more aware of our surroundings in the future.
5out of 5
by A verified traveller fromJAPAN


Posted 14-Aug-2016
スタッフは皆とても感じが良い。 チェックイン、チェックアウトもスムーズ。 部屋は広々していて、居心地が良い。 シャワーは少し使いにくい。 部屋によって、景観がかなり違うので、ナイスビューを求めるなら予約の際に確認した方がいいと思う。
4out of 5
by A verified traveller

Great hotel

Posted 11-Aug-2016
Pros: Great place to watch the fireworks on Canada Day!
Location: This is basically the same building as the port for the cruise ships. Couldn't have been easier!
The staff was really helpful. It was so busy because of the Canada Day celebrations right outside the door. But the staff made sure we were able to get in & out easily.
5out of 5
by A verified traveller

Great Hotel

Posted 8-Aug-2016
Pros: Cleanness, location and staff.
Cons: if cost would be little less.
Location: centrally located.
Excellent hotel and service. I would use them again. Centrally located as well.