Ratings based on 1,834 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver

Great location

Posted 9-Feb-2016
Wonderful stay. We had a beautiful room overlooking the ocean and Stanley Park. Lots of pillows in the room, very comfortable bed and a nice, big TV.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 8-Feb-2016
Stayed there for 2 nights. Very happy about overall location, service and hardware conditions.
5 out of 5
Recommended
for Everyone
by A verified traveller

Relaxing with a beautiful view.

Posted 8-Feb-2016
The room was no different then any other hotel. The difference with this resort is the spectacular view and location.
5 out of 5
Recommended
for Everyone
by A verified traveller from Langley BC

Very nice location enjoyed our stay.

Posted 8-Feb-2016
Location: very good went to Gastown and area.
very close to Skytrain and the room view was so amazing clear night could see the mountains and Stanley Park. Amazing bed so comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 7-Feb-2016
It is a nice hotel in an incredible location. However, the morning receptionists seemed to be annoyed when I asked them about my late checkout time.
5 out of 5
Recommended
for Everyone
by A verified traveller

Close to everthing

Posted 29-Jan-2016
Pros: Convenient location and amenities
Beautiful hotel. Hotel Staff helpful and friendly. Room was comfortable and spacious. Fantastic hot shower. Good location. Walking distance to Gastown. Thorougly enjoyed our stay.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Jan-2016
Words won't add up the staff, location and view was perfect.
4 out of 5
Recommended
for Everyone
by A verified traveller from Abbotsford, BC

Great experience

Posted 17-Jan-2016
Pros: Comfy bed, nice room, better than average quality room service, friendly staff.
Cons: Soaker bathtubs would be nice, and the hot tub was closed when I went to use it one morning. Also, the "harbour view" was more of a city view.
The room was sizeable and comfortable, the bed was amazing, and the staff were extremely personable and professional. Room service was surprisingly tasty. We booked a deluxe king harbourview for two nights and my biggest knock would be that half of the room was facing the city, which was a pretty major disappointment. If you're booking one of these rooms be sure to ask for a room actually facing out over the water! That aside, the overall stay was a good one. Sadly it ended with a discovery that the overpriced valet service managed to kill the battery of my vehicle :/ I could definitely see myself staying here again (presuming I can get an actual view).
5 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver

Waterfront Hotel in Vancouver

Posted 17-Jan-2016
As local residents from time to time my husband and I stay downtown for a night out. We try out different 5 star hotels. This hotel was wonderful with friendly and helpful staff. The room was exceptionally spacious. We felt very comfortable. Spa Utopia bath products were a great touch. The only drawback was the mini bar - no snacks and limited beverages and no Nespresso or Keurig Coffee maker.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 7-Jan-2016
Pan Pacific rooms where large and clean. Hotel is located at the waterfront great location for getting around