Ratings based on 2,290 Verified Reviews

4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Great View superior facilities

Posted 21-May-2017
Pros: Food was good, rooms clean and quiet
Very enjoyable relaxing experience. VIP check in and hospitality room were great
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-May-2017
Fantastic view of the cruise ships and the harbour. Will definitely be back.
5 out of 5
Recommended
for Everyone
by A verified traveller from Savona BC

Perfect location on the water

Posted 19-May-2017
Excellent! The room we booked gave us Pacific Club privileges, which included complimentary appies in the evening and an amazing breakfast! That's the only way we will stay from now on, the view from the club room was amazing.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel right at cruise port!

Posted 18-May-2017
Great hotel with exceptional staff and service! Staff delivered our luggage to the cruise port. Breakfast was excellent
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Mother's Day Get a Way!

Posted 18-May-2017
Pros: The location, the rooms were quiet at night for sleeping and the facilities are fantastic.
Cons: I would have answered perfect to staff as well at the hotel but my daughter is vegan and the concierge was not helpful with any suggestions
Location: Shopping on Robson Street, Strolling around Stanley Park taking in the fantastic views from the restaurants and pool
My daughter and I went for a Mother's Day get away weekend, food, entertainment, pool at night especially was fantastic! The servers and check in and out were fast.
3 out of 5
Recommended
for Everyone
by A verified traveller from yyc

Many added costs

Posted 16-May-2017
$47 parking $charge for wifi Did allow a 1:00 check out for no charge. Room service was very good.Pool needs updating.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location for walking

Posted 15-May-2017
Fairmont, please invest in some comfortable baby cribs. We were given a crib that looked like it came from a Soviet era orphanage, so uncomfortable my baby did not last an hour in it. The baby products provided were a nice touch though, thank you.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 15-May-2017
Wonderful stay at the hotel. Comfortable beds. Beautiful view at the beach.
3 out of 5
by A verified traveller from australia

Thought for the money we would get a view

Posted 15-May-2017
Pros: Bed great
Cons: Should be advised if there is no view
A nice king size room, staff good, but thought for $420 per night we would get a view
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-May-2017
The hotel, staff and location were great. Highly recommend.