Ratings based on 1,933 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller fromcalifornia

OMG the View

Posted 26-May-2016
Pros: Helpful staffs, perfect location, salt water pool. Family friendly.
Cons: Room service: Make sure you have the person on the phone repeat your order to you. Our got messed up quite a bit but food still good.
Location: Perfect location. Walking distance to bike tour, seaplane tour, shopping area, Gastown, Chinatown.
Million dollar view from our corner room. Over look the harbor, moutain & a peek of the city. We were worry about shower at first when we saw the little sign by the tub suggesting to use the curtain for privacy.
5out of 5
by A verified traveller

Great view but...

Posted 24-May-2016
Corner room booked. Thought by photos would have had a corner view. Not so. So was it worth the extra money??
5out of 5
by A verified traveller fromArizona

very comfortable hotel

Posted 23-May-2016
Pros: The location to the cruise ship and downtown.
Cons: Nothing
Location: Shopping and tours were abundant and conveniently located. Restaurants and entertainment were close by.
We came off the cruise ship and walked directly into the hotel. The staff are wonderful and the rooms were ready even though we were 7 seven hours ahead of check in time. Wonderful rooms and amenities.
5out of 5
by A verified traveller fromPrescott

Posted 23-May-2016
Beautiful hotel on the water....convenient for tour buses and shopping
4out of 5
by A verified traveller from大阪・ニューヨーク

ハーバーフロントの好立地ホテル

Posted 22-May-2016
Pros: 部屋の広さ
Cons: スリッパ・歯ブラシ・ヒゲソリなどの備品の設置。
今回、コーナーの部屋を予約して、滞在しました。 コーナーでも階数によっても展望が違うかなと思います。 当方は11階に滞在しましたがプールやテラス、 客船がしっかり見えてしまいますので少しがっかりでした。 滞在するなら15階以上が良いかもしれないですね~。 また、当日、花火が打ち上げられていましたが、 事前にその情報は頂けず、たまたま、部屋にいたので観賞することができました。 ナイアガラのマリオットでは事前にしっかりとアナウンスが有り、 それに合わせて行動することができ、凄く助けられました。 滞在した部屋は十二分にスペースがあり、快適に過ごせましたが 防音性はこの手のレベルのホテルにしては低いかと思います。 また、備品が設置されておらず、この手のホテルで わざわざフロントに連絡しないといけないことにがっかりでした。 スリッパ・ヒゲソリ・歯ブラシなどが設置されていませんでした。 このホテルの高額な部屋なのですが・・・歯ブラシは置いておこうよ。 今時、ビジネスホテルでもあると思いますが・・・ トロントのリッツ・カールトンに同じ金額くらいで泊まりましたが リッツが10段階で10ならここは10段階で8くらいです。 リッツと比べしまっているので辛口ですが、 フロントに連絡すればしっかり対応をしてくれていますので 快適に滞在できるホテルです。 ただ、高級ホテルのレベルだと思って滞在するとがっかりさせられることもあるかなと思います。 そのほか、立地に関してはウォーターフロント駅までは近く交通の便はすごく良かったですね。 また、バンクーバーで高級住宅街からもほど近いので治安もすごく良さそうでした。
5out of 5
by A verified traveller

Best hotel when cruising

Posted 20-May-2016
We've stayed here several times before a cruise. When you check out they will take your luggage own to the ship. This time we stayed after a cruise. The ease of getting up to the hotel is great and even though it was a little after 9 am they had our room ready
5out of 5
by A verified traveller

Posted 16-May-2016
This hotel is absolutely beautiful. The staff was wonderful and very helpful and the rooms are beautiful. The bed was sooooo comfortable and a great view!
4out of 5
by A verified traveller fromLos Angeles

Room confusion

Posted 16-May-2016
Pros: Over all is a very good hotel.
Cons: Bar food terrible. We had it Sat., May 7th, especially the clam chowder which was tasteless. My other guest's order was subpar and the prices too high
I reserved my room with Expedia. The room I reserved is a double with ocean view and "corner" located. What we got is a double and oceanview but not the corner advertized with a picture showing a picture window on one side and another picture window at 90 degrees from the other window ( truly a corner). But what we got is a flat window , no corner. We called the staff regarding this because the corner window is more expensive than a non-corner, but the management insist that is is a corner since it is near the corner of the building. I replied that being near the building corner is not a corner but they insist it is. They suggested to take this matter to Expedia who reserved it for us. I hope the Expedia people will take note of this and give me a reply, Pablito
5out of 5
by A verified traveller

hotel haut de gamme, central, impeccable, personne

Posted 16-May-2016
Pros: propre, central, chambres ensoleillées, vues a couper le souffle
Location: accès au pied de l'hotel à tous les Tours operator pour excursions, longue piste cyclable et pedestre le lond des berges
recommande fortement, localisation strategique pour ne rien manquer de Vancouver.
5out of 5
by A verified traveller

Excellent hotel close to cruise terminsl

Posted 12-May-2016
We stayed at Pan Pacific Vancouver for 1 night between 2 cruises. It's the perfect location either before or after a cruise. The line for taxis after our cruise was really long. All we had to do was walk over tithe hotel with our luggage. We arrived shortly after 9 am and were given a room. We were upgraded to a harbour view room with free wifi because of our Expedia status. The hotel is close to the Skytrain and within walking distance to shopping and restaurants.