In-room safe, desk, blackout drapes, iron/ironing board

Reviews of Radisson Blu Vancouver Airport Hotel & Marina

4 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 533 out of 1033 reviews" "
Rating 8 - Good. 306 out of 1033 reviews" "
Rating 6 - Okay. 108 out of 1033 reviews" "
Rating 4 - Poor. 57 out of 1033 reviews" "
Rating 2 - Terrible. 29 out of 1033 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

O.N.

Travelled with family
chair and sofas were dirty. I saw ants in the bathroom.
Stayed 1 night in Mar 2024
Response from Kayla on Mar 27, 2024
We sincerely apologize for the issues during your stay. We have checked the room you occupied to ensure it is in working condition.

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location to the airport. Our view from our room was beautiful.
Stayed 1 night in Mar 2024
Response from Kayla on Mar 27, 2024
Thank you for your review! We are happy to hear you enjoyed your stay and hope to welcome you back soon.

10/10 Excellent

Colin and Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful. Beautiful room, and view of the marina. It was really nice.
Stayed 1 night in Mar 2024
Response from Kayla on Mar 26, 2024
Thank you for your review! We are happy to hear you enjoyed your stay and enjoyed the room and view of the marina. We hope to welcome you again soon!

10/10 Excellent

janice

Liked: Amenities
Check in was friendly and quick. Recommendations were given for local area.
Stayed 1 night in Mar 2024
Response from Anna on Mar 26, 2024
Thank you for taking the time to submit your review! We hope to welcome you back in the future.

6/10 Okay

Kimi

No restaurant tv didn’t work
Stayed 2 nights in Mar 2024
Response from Anna on Mar 26, 2024
Hi Kimi, we truly apologize for the issues during your stay. As we are still undergoing renovations some of our services are limited - and we do not have a restaurant in the hotel. We hope that you will stay again in the future when our renovations are completed.

10/10 Excellent

Arianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 1 night after landing late in YVR. Convenient place. Shuttle picked us up, rooms were nice and renovated and they offer complementary coffee in the lobby in the am. Only setback is the lack of breakfast in house, but we knew that booking it. We would stay back here before or after flying.
Stayed 1 night in Mar 2024
Response from Byron on Mar 25, 2024
I'm happy to hear that you had an overall positive experience during your stay! I also want to express my apologies if your experience didn't fully meet your expectations as there were no available restaurant on-site. We are working hard towards returning back to normal operations and hope that you will stay again in the future when our renovations are completed.

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in late around midnight and the staff was very friendly and helpful. Very nice, clean environment. Will definitely stay again when I’m in the area 😊
Stayed 1 night in Mar 2024
Response from Kayla on Mar 24, 2024
Thank you for your review! We are happy to hear you enjoyed your stay and that our staff was helpful and friendly. We look forward to welcoming you again soon!

8/10 Good

Nicholas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the quiet property and the shuttle service to the airport which was very close.
Stayed 1 night in Mar 2024
Response from Kayla on Mar 24, 2024
Thank you for review! We are happy to hear you enjoyed your stay. We hope to welcome you again soon!

10/10 Excellent

Patrick, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here before under the name of Pacific Gateway Hotel. Radisson Blu takes over and remodel that it’s really nice.
Stayed 1 night in Mar 2024
Response from Kayla on Mar 24, 2024
Thank you for your review! We are happy you enjoyed your stay with us and enjoyed your stay in our renovated rooms. We hope to welcome you back soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Mar 2024
Response from Kayla on Mar 24, 2024
Thank you for your review! We are happy you enjoyed your stay with us and hope to welcome you back soon!

10/10 Excellent

Stephen

Stayed 1 night in Feb 2024
Response from Jade on Mar 24, 2024
Thank you for taking the time to send your review. Please let us know if there is anything we can do to make your next stay more enjoyable!

10/10 Excellent

Beryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kayla on Mar 28, 2024
Thank you for your review! We hope to welcome you again soon!

8/10 Good

Karl Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms. Nice modern feel. Nothing around the hotel… so once you get there, there is no reason to leave
Stayed 1 night in Mar 2024
Response from Anna on Mar 23, 2024
Thank you for taking the time to submit your feedback regarding your recent stay with us. Please let us know if there is anything we can do to make your next stay more enjoyable!

8/10 Good

Jordy

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot, nice people. Would have been 5 stars but yhebkitchen was closed and we were unaware until we arrived
Stayed 1 night in Mar 2024
Response from Anna on Mar 23, 2024
I'm happy to hear that you had an overall positive experience during your stay! I also want to express my apologies if your experience didn't fully meet your expectations as there were no available restaurant on-site. We are working hard towards returning back to normal operations and hope that you will stay again in the future when our renovations are completed.

8/10 Good

Dave

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for being so close to YVR. No food facilities at all though. That is being added later I would hope.
Stayed 1 night in Feb 2024
Response from Anna on Mar 22, 2024
Thank you for sharing your review. I want to express my apologies if your experience didn't fully meet your expectations as there were no available restaurant on-site. We are working hard towards returning back to normal operations and hope that you will stay again in the future when our renovations are completed.

10/10 Excellent

Lovepreet

We really enjoyed our stay!! Will definitely stay again!!
Stayed 1 night in Mar 2024
Response from Anna on Mar 22, 2024
Thank you for your review! We are delight to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.

10/10 Excellent

Eric, Oakville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was well maintained, comfortable and quiet in the building.
Stayed 1 night in Mar 2024
Response from Byron on Mar 21, 2024
Thank you for your review! We hope to welcome you back soon!

10/10 Excellent

Joseph, Courtenay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great airport hotel
Stayed 1 night in Mar 2024
Response from Byron on Mar 20, 2024
Thank you for your review! We hope to welcome you back soon!

10/10 Excellent

Zachery

Liked: Cleanliness, staff & service, property conditions & facilities
Good location andnfree shuttle to the airport
Stayed 1 night in Mar 2024
Response from Byron on Mar 20, 2024
Thank you for your review! We hope to welcome you back soon!

2/10 Terrible

shravan

Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Byron on Mar 20, 2024
Thank for taking the time to submit your rating. If there is anything that we can do to make your next stay more enjoyable, please feel free to reach out to us.

10/10 Excellent

Sunilta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Byron on Mar 20, 2024
Thank you for your review! We hope to welcome you back soon!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jade on Mar 20, 2024
Thank you for taking the time to send your review. Please let us know if there is anything we can do to make your next stay more enjoyable!

10/10 Excellent

Barry

Stayed 1 night in Mar 2024
Response from Byron on Mar 18, 2024
Thank you for your review! We hope to welcome you back soon!

10/10 Excellent

KA HUNG RUSSELL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly. Room was spacious and bright. Bed was super comfy and bathroom was spacious bright and clean. Very enjoyable stay. Especially we have a view to the city and the mountain. Will definitely come back.
Stayed 1 night in Mar 2024
Response from Byron on Mar 16, 2024
Thank you for your feedback from your recent stay with us! We hope to see you again.

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Given that there is an unresolved labour dispute, this is a frustrating place to stay.
Stayed 2 nights in Mar 2024
Response from Byron on Mar 16, 2024
Thank you for your feedback. We're working our hardest to get back to normal operations and hope to welcome you back in the future.

8/10 Good

Jiacheng

Liked: Cleanliness, staff & service, property conditions & facilities
They told me at check in that they deep cleaned my room because I said in the special request section that I am allergic, at least I know they care enough to read it
Stayed 1 night in Mar 2024
Response from Byron on Mar 15, 2024
Thank you for taking the time to leave your review. We hope to continue to provide great experiences for you!

10/10 Excellent

Coralie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the airport-our flight had been cancelled, and close to the outlet mall. Would have been even better if there was an on-site restaurant or one very close by. In the morning a very short shuttle bus ride back to the airport.
Stayed 1 night in Mar 2024
Response from Byron on Mar 13, 2024
Thank you for your feedback from your recent stay with us! We hope to see you again.

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
The airport shuttle was very convenient and the room is very confortable.
Stayed 1 night in Mar 2024
Response from Byron on Mar 12, 2024
Thank you for taking the time to leave your review. We hope to continue to provide great experiences for you!

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Byron on Mar 13, 2024
Thank you for taking the time to leave your review. We hope to continue to provide great experiences for you!

10/10 Excellent

Hao,

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 1 night in Mar 2024
Response from Jade on Mar 12, 2024
Thank you for taking the time to leave your review. We hope to continue to provide great experiences for you!

10/10 Excellent

heather

Liked: Amenities, property conditions & facilities
Friendly and helpful staff. Lovely clean room.
Stayed 1 night in Mar 2024
Response from Jade on Mar 11, 2024
Thank you for taking the time to send your review. Please let us know if there is anything we can do to make your next stay more enjoyable! We hope to see you soon again!

2/10 Terrible

Bre

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was very dirty and unkept, the pool was out of order and filled with slime.
Response from Kayla on Mar 8, 2024
We sincerely apologize that you did not enjoy your stay with us. We are currently completing renovations, and the pool has been removed with the renovations. We are working hard to return back to normal operations. We hope to welcome you back when the renovations are completed.

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was great and super easy to navigate around
Stayed 1 night in Mar 2024
Response from Anna on Mar 8, 2024
Thank you for your feedback from your recent stay with us! We hope to see you again.

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good deal on Expedia. Warm and welcome front desk staff. Direct shuttle to and from airport. Walking distance to several good restaurants. Comfortable and clean room.
Stayed 1 night in Mar 2024
Response from Anna on Mar 8, 2024
Thank you for taking the time to submit your review! We are happy to hear that you enjoyed your stay with us.

10/10 Excellent

cecile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good day !
Stayed 1 night in Feb 2024
Response from Anna on Mar 7, 2024
Thank you for your rating! We hope to welcome you back in the future.

10/10 Excellent

Jeff

Travelled with partner
Liked: Amenities
Great stay
Stayed 1 night in Mar 2024
Response from Kayla on Mar 5, 2024
Thank you for your review! We are happy to hear you enjoyed your stay. We hope to welcome you again soon!

10/10 Excellent

Lenka, Summerside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very good stay. Slept well. Great staff.
Stayed 1 night in Mar 2024
Response from Kayla on Mar 5, 2024
Thank you for your review! We are happy to hear that you enjoyed your stay. We hope to welcome you again soon!

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are incredibly comfortable. Well worth it after a long flight
Stayed 1 night in Feb 2024
Response from Kayla on Mar 5, 2024
Thank you for your review! We are happy that you enjoyed your stay and that the beds were comfortable. We hope to welcome you again soon!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful. Room was clean. Shuttle to the airport was great.
Stayed 1 night in Mar 2024
Response from Anna on Mar 4, 2024
Thank you for your review! We are happy to hear that you have enjoyed your stay with us. We hope to welcome you back in the future.

10/10 Excellent

Samiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Byron on Mar 3, 2024
Thank you for your rating! We hope to welcome you again in the future.

10/10 Excellent

Maximino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Byron on Mar 3, 2024
Thank you for your rating! We hope to welcome you again in the future.

6/10 Okay

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Byron on Mar 3, 2024
Thank for taking the time to submit your rating. If there is anything that we can do to make your next stay more enjoyable, please feel free to reach out to us.

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Feb 2024
Response from Byron on Mar 1, 2024
Thank you for your review! We hope to see you again in the future.

8/10 Good

Carol, Chemainus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Recently renovated, so very new & fresh. Was not able to check out the area as it was too late, and there is NO restaurant in the hotel or nearby walking distance, So I had to order pizza.
Stayed 1 night in Feb 2024
Response from Anna on Mar 1, 2024
Thank you for taking the time to submit your review. We want to express our apologies if your experience didn't fully meet your expectations. We understand your concerns and are working hard towards returning back to normal operations with available food services on-site. We hope to have the opportunity to welcome you back when our renovations are completed to provide you with a more exceptional stay in the future.

10/10 Excellent

li hsiang

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Dec 2023
Response from Anna on Mar 1, 2024
Thank you for your review! We hope to see you again in the future.

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Feb 2024
Response from Anna on Feb 29, 2024
Thank you so much for your feedback! We hope to welcome you back in the future.

2/10 Terrible

Colin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No catering facilities due to refurbishment. After a ten hour flight this is not good.
Stayed 1 night in Feb 2024
Response from Byron on Feb 28, 2024
Hello Colin, we truly apologize for the inconveniences during your stay. As we are still undergoing renovations, some of our services are limited. I am sorry that there was a misunderstanding. We're working our hardest to get back to normal operations and hope to welcome you back in the future when our renovations are completed.

10/10 Excellent

Shaun

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Byron on Feb 28, 2024
Thank you for your rating! We hope to welcome you again in the future.

10/10 Excellent

Christopher

Very clean, accessible and efficient.
Stayed 1 night in Feb 2024
Response from Byron on Feb 28, 2024
Thank you for your feedback! We hope to have a chance to welcome you back soon!

8/10 Good

Sherry, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Easy and friendly check in and check out. Comfy and clean rooms. Very close to the Airport.
Stayed 1 night in Feb 2024
Response from Jade on Feb 27, 2024
Thank you for your feedback! We hope to have a chance to welcome you back soon!