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Reviews of Mountain Retreat Hotel

3 out of 5
Mountain Retreat Hotel
38922 Progress Way, Squamish, BC

Reviews

8.0

Very good

Rating 10 - Excellent. 328 out of 1000 reviews" "
Rating 8 - Good. 412 out of 1000 reviews" "
Rating 6 - Okay. 147 out of 1000 reviews" "
Rating 4 - Poor. 68 out of 1000 reviews" "
Rating 2 - Terrible. 45 out of 1000 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Kristie

Travelled with partner
Liked: Cleanliness
Staff here is always friendly & they keep a clean establishment. I've stayed here several times over the years though, and they could direct a few dollars to updating a few things. Was surprised there was no USB port on an updated lamp or something, somewhere in the room. Good location for clean and reasonably priced stay.
Stayed 2 nights in Sep 2023

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is in an industrial type area, rooms were clean but dated, close to a Wendy’s & Tim Hortons Would stay there again
Stayed 6 nights in Aug 2023

10/10 Excellent

Fizra

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very convenient location in Squamish, close to breakfast options.
Stayed 1 night in Sep 2023

6/10 Okay

WILLIAM

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
The building needs some update. The room was clean but the hair dryer was not working and the bathtub drain was clogged. The hallway was clean and no funny smell. The staff were friendly. The slide in the swimming pool was awesome. The hot tub was big enough for 6 people. There was a restaurant next to the hotel. Plenty of parking including covered parking.
Stayed 1 night in Aug 2023

10/10 Excellent

leszek, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable place.
Stayed 1 night in Aug 2023

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities
Although an older building, the room was in great condition and very clean. I would definitely stay here again.
Stayed 5 nights in Aug 2023

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay.
Stayed 4 nights in Aug 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in Squamish
Our room was large and comfortable. We made use of the pool and wifi but mostly were outside exploring the area.
Stayed 1 night in Aug 2023

8/10 Good

TIBIN

Liked: Cleanliness, staff & service, property conditions & facilities
I recommend having better duvets other than that it was awesome. It was so Convenient to go to nearby stores as well as restaurants. Nevertheless the wonderful view that we can see through the windows. The tall mountains sunrise and so on was very pleasing.
Stayed 2 nights in Aug 2023

6/10 Okay

William

Disliked: Staff & service
Staff not helpful
Stayed 1 night in Aug 2023

10/10 Excellent

James

Property appears to have been upgraded since our last stay - well done!
Stayed 1 night in Aug 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was reasonably priced compared to other properties in the area. The restaurant was fabulous. GREAT food, fast service, reasonably priced, and adequate quantities of food.
Stayed 4 nights in Aug 2023

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Manjot

Stayed 1 night in Aug 2023

8/10 Good

Shahriar

Travelled with family
Good.
Stayed 1 night in Aug 2023

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for the Squamish 50 this year. Hotel was clean and convenient for the race start. Would recommend for those looking for an affordable, hassle free option for the weekend!
Stayed 1 night in Aug 2023

2/10 Terrible

Alex

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The air conditioner was ridiculously loud and kept us awake all night - worst sleep I've had in a very long time. When we complained to the front desk they said "sorry, we'll have someone look at it" and that was it....which did nothing to help us.

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jivan at the front desk is awesome! His service and attention to the customer is superb!
Stayed 1 night in Aug 2023

8/10 Good

Michael

Decent hotel. Close to everything.
Stayed 1 night in Aug 2023

6/10 Okay

Megan

Travelled with family
Liked: Cleanliness
Functional but uninspiring accommodations
Stayed 1 night in Aug 2023

8/10 Good

Chamkaur

Liked: Cleanliness, staff & service, property conditions & facilities
Best place
Stayed 1 night in Aug 2023

4/10 Poor

Christina

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The staff here were incredibly unfriendly, and unhelpful. I asked for several light bulbs to be changed that were flickering constantly, and they refused to send someone to our room. They were very aggressive during check-in and accused us of having a pet with us, which we did not. All in all, lovely town, average hotel, and truly awful front-desk staff.
Stayed 2 nights in Aug 2023

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with my parents for a couple nights while we explored Squamish & the area. The hotel was absolutely wonderful! The rooms were very clean and comfortable! We had no issues with noise from outside or other guests.
Stayed 2 nights in Jul 2023

10/10 Excellent

Keane

Liked: Cleanliness, staff & service, property conditions & facilities
Highlight of the stay was the water slide. Kids loves it!
Stayed 2 nights in Aug 2023

6/10 Okay

WAYNE

Liked: Staff & service
There is nothing wrong with the hotel and the staff is professional, it's just an older and a bit run down. I don't see it as anymore than a 3 star.
Stayed 1 night in Aug 2023

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sgood
Stayed 1 night in Aug 2023

10/10 Excellent

Emi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was ok.
Stayed 2 nights in Aug 2023

10/10 Excellent

lisa

Stayed 1 night in Aug 2023

8/10 Good

Danny

Stayed 2 nights in Aug 2023

4/10 Poor

Kelby

Disliked: Staff & service
Stayed 1 night in Aug 2023

6/10 Okay

Sharon

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Really this property is tired! The one good thing was a door between the two rooms, but obviously had not been vacuumed -- there was dog kibble between the doors when we opened them. The pool was not working. The carpet was stained.
Stayed 1 night in Aug 2023

10/10 Excellent

Rajesh

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Especially in centre of all big mountains and nice view
Stayed 2 nights in Aug 2023

8/10 Good

Vaurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, it is a great location, the staff is friendly. The hotel is a a little old.
Stayed 2 nights in Aug 2023

10/10 Excellent

Harjot

Stayed 1 night in Aug 2023

10/10 Excellent

Volodymyr

Stayed 1 night in Aug 2023

8/10 Good

Michelle

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, from front to housekeeping. Friendly and helpful. Clean room with plenty of towels and comfortable beds. There were some very noisy children on the same floor causing my dog to bark. That was the only draw back
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Stayed 2 nights in Aug 2023

8/10 Good

Raymonde

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for running around Squamish (sea to sky gondola, Chief Trail) 5 minute drive from the town centre, with plenty of parking makes the commute easy. Ideal for exploring.
Stayed 2 nights in Aug 2023

8/10 Good

Melanie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Jenny

Stayed 1 night in Aug 2023

8/10 Good

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were told we could not use any hotel amenities after checkout which was a bit inconvenient for this trip. That should be permitted as long as access to the room isn’t needed, but other than that it was great for a one night stay. The waterslide is crazy fun!!
Stayed 1 night in Aug 2023

6/10 Okay

Samantha

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

8/10 Good

Ryan

Stayed 1 night in Aug 2023

6/10 Okay

Don

Liked: Cleanliness
Nice rooms. Indoor pool, with cool water slide, and hot tub are a real plus. No free breakfast is a negative. Good location for seeing sites near Squamish, such as Shannon Falls and the Sea to Sky Gondolas. Only food within walking distance was fast food (Wendy's and Tim Horton). Rooms need more plugs and some USB ports.
Stayed 2 nights in Jul 2023

10/10 Excellent

Angela

Stayed 1 night in Aug 2023

8/10 Good

brenda

Stayed 1 night in Jul 2023