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Lonsdale Quay Hotel

Photo gallery for Lonsdale Quay Hotel

Front of property - evening/night
View from room
Executive Room, 2 Queen Beds | Hypo-allergenic bedding, individually furnished, desk, blackout drapes
View from room
Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View | Hypo-allergenic bedding, individually furnished, desk, blackout drapes

Overview of Lonsdale Quay Hotel

VIP Access

Lonsdale Quay Hotel

3.5 star property

4.0/5 Very good

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
123 Carrie Cates Crt, North Vancouver, BC, V7M3K7

Explore the area

  • Popular LocationLonsdale Quay Seabus Terminal2 min walk
  • Popular LocationWaterfront Park6 min walk
  • Popular LocationLions Gate Hospital2 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)61 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

North Vancouver

Located on the waterfront, Lonsdale Quay Hotel is in Lower Lonsdale neighborhood and is connected to a shopping center. Grouse Mountain and Cypress Mountain are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Lonsdale Quay Market and Granville Island Public Market. Looking to enjoy an event or a game? See what's going on at Pacific Coliseum or Rogers Arena. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snow tubing. Guests appreciate the hotel's central location.

What's nearby

  • Lonsdale Quay Seabus Terminal - 2 min walk
  • Waterfront Park - 6 min walk
  • Lions Gate Hospital - 2 min drive
  • Port of Vancouver - 25 min drive
  • Canada Place - 27 min drive

Getting around

  • Rupert Station - 11 min drive
  • Vancouver Rocky Mountaineer Station - 15 min drive
  • Vancouver Intl. Airport (YVR) - 61 min drive

Restaurants

  • Anatoli Souvlaki - 2 min walk
  • Green Leaf Brewery - 2 min walk
  • Yohachi Sushi - 3 min walk
  • Pier 7 - 3 min walk
  • Jägerhof - 4 min walk

About this property

Lonsdale Quay Hotel

3.5-star hotel in Lower Lonsdale, rejuvenated in 2018
You can look forward to a grocery/convenience store, a shopping mall on site, and a playground at Lonsdale Quay Hotel. Hit the slopes at this hotel featuring a ski shuttle. The onsite restaurant, Waterfront Bar and Grill, features ocean views. Enjoy the gym, as well as activities like rowing/canoeing. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • Self-serve breakfast (surcharge), self parking (surcharge), and express check-out
  • Wedding services, bicycle parking, and a 24-hour front desk
  • A ballroom, ATM/banking services, and tour/ticket assistance
  • Guest reviews give good marks for the central location
Room features
All 70 individually furnished rooms include thoughtful touches such as air conditioning and bathrobes, as well as amenities like free WiFi and free bottled water. Guest reviews speak positively of the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 37-inch flat-screen TVs with cable channels
  • Mini fridges, microwaves, and cribs/infant beds

Languages

Chinese (Mandarin), Czech, English, Farsi, Filipino, French, Hindi, Korean, Slovak, Turkish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered self parking on site (CAD 28.75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Ski shuttle (surcharge)

Food and drink

  • Self-serve breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: CAD 18 for adults and CAD 12 for children
  • 1 restaurant

Restaurants on site

  • Waterfront Bar and Grill

Things to do

  • Bike parking
  • Canoeing
  • Fitness center
  • Playground
  • Shopping mall
  • Shopping

Family friendly

  • Cribs/infant beds (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (1800 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Outdoor entertainment area
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Fireplace in lobby
  • Renovated entire property - November 2018
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • LED light bulbs
  • Local maps
  • Recycling
  • Water-efficient showers only

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 5:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.0 per night
Cribs (infant beds) are available for CAD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-serve breakfast: CAD 18 for adults and CAD 12 for children (approximately)
  • Covered self parking fee: CAD 28.75 per night (in/out privileges)
  • Pet fee: CAD 35.00 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 25.0 per day
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the fitness facility with adult supervision

Property is also known as

Hotel Lonsdale
Hotel Lonsdale Quay
Lonsdale Hotel
Lonsdale Quay
Lonsdale Quay Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay North Vancouver
Quay Hotel
Lonsdale Quay Hotel Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay Hotel Hotel North Vancouver

Frequently asked questions

Is Lonsdale Quay Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 35.00 per accommodation, per day. Service animals are exempt from fees.

How much does it cost to stay at Lonsdale Quay Hotel?

As of Dec 6, 2022, prices found for a 1-night stay for 2 adults at Lonsdale Quay Hotel on Dec 12, 2022 start from CA $131.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Lonsdale Quay Hotel?

Self parking is available for CAD 28.75 per night.

What time is check-in at Lonsdale Quay Hotel?

Check-in is from 3 PM - 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Lonsdale Quay Hotel?

Check-out is at 11 AM.

Where is Lonsdale Quay Hotel located?

Conveniently near skiing facilities, this Lower Lonsdale hotel is located in the city center within 3 mi (5 km) of Lonsdale Quay Market, Canada Place, and Rogers Arena. Capilano Suspension Bridge and Pacific Coliseum are also within 6 mi (10 km). Waterfront Metro Station is 24 minutes by foot and Vancouver Waterfront Station is 23 minutes.

Can I cancel my reservation for free at Lonsdale Quay Hotel and receive a full refund?

Yes, Lonsdale Quay Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Lonsdale Quay Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 413 out of 1000 reviews" "
" "5 - Excellent 41%
Rating 4 - Good. 346 out of 1000 reviews" "
" "4 - Good 35%
Rating 3 - Okay. 124 out of 1000 reviews" "
" "3 - Okay 12%
Rating 2 - Poor. 69 out of 1000 reviews" "
" "2 - Poor 7%
Rating 1 - Terrible. 48 out of 1000 reviews" "
" "1 - Terrible 5%

4.3/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

3.9/5

Eco-friendliness

5/5 Excellent

gary
Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice, the market below is very convenient for getting a bite or coffee. Area was very nice over looking the ocean

4/5 Good

Elizabeth
Travelled with pets
Liked: Cleanliness, staff & service
A

4/5 Good

Candace
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it by the ocean
Stayed 1 night in Dec 2022

1/5 Terrible

Tralee
Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
First of all, if you have a truck don’t even think about booking here. They don’t have street parking, just underground parking and our truck BARELY fit. The hotel lobby was clean but as soon as you enter the elevator to get up to your room, things take a messy turn. Our room was freezing, and the bathtub had visible black mold in it, our bed only had some thin sheets and a very thin comforter, the TV also did NOT work. We checked in at 8:30PM and checked out at 6:50AM. I booked the room for my bf and I and they only gave us one breakfast voucher that covered $8… Basically save yourself the aggravation and money cause this place isn’t worth it.

4/5 Good

Suzanne
Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, close to good restaurants, nice harbour views.

5/5 Excellent

Brian
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice views. Very walkable. Can get to airport via Seabus and Skytrain in an hour.

5/5 Excellent

Catherine
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient as Lonsdale Quay Market and the Pier are literally downstairs; very private and secure.
Stayed 2 nights in Nov 2022

5/5 Excellent

Hooman
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

3/5 Okay

Carmen
Travelled with family
Liked: Cleanliness, staff & service, amenities
Have been staying at hotel since it opened. Cleanliness was just ok this visit. Construction project limited parking but was charged full pop. Should’ve been given a heads up before booking. Probably would’ve booked somewhere else this visit. A party was going on late evening in adjoining room and after 1/2 hour of guests yelling and boom box blasting, security finally shut it down. Usually love the Quay…not so much this time.