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Lonsdale Quay Hotel

Photo gallery for Lonsdale Quay Hotel

Front of property - evening/night
Children's play area - outdoor
Front of property
Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View | Hypo-allergenic bedding, individually furnished, desk, laptop workspace
Daily full breakfast for a fee

Overview of Lonsdale Quay Hotel

VIP Access

Lonsdale Quay Hotel

4.0 star property
8.0 out of 10 Very good
8.0/10 Very good

Popular amenities

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
Map
123 Carrie Cates Crt, North Vancouver, BC, V7M3K7

Explore the area

  • Popular LocationLonsdale Quay Seabus Terminal2 min walk
  • Popular LocationWaterfront Park6 min walk
  • Popular LocationLions Gate Hospital2 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)42 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

About this area

North Vancouver

Located on the waterfront, Lonsdale Quay Hotel is in Lower Lonsdale neighborhood and is connected to a shopping center. Grouse Mountain and Cypress Mountain are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Capilano Suspension Bridge and Stanley Park. Looking to enjoy an event or a game? See what's going on at Pacific Coliseum or Rogers Arena. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and ice skating. Guests appreciate the hotel's central location.
Visit our North Vancouver travel guideOpens in a new window
Map

What's nearby

  • Lonsdale Quay Seabus Terminal - 2 min walk
  • Waterfront Park - 6 min walk
  • Lions Gate Hospital - 2 min drive
  • Canada Place - 13 min drive
  • Port of Vancouver - 17 min drive

Getting around

  • North Vancouver Station - 4 min drive
  • Vancouver Rocky Mountaineer Station - 15 min drive
  • Vancouver Intl. Airport (YVR) - 43 min drive

Restaurants

  • Earnest Ice Cream - 4 min walk
  • McDonald's - 2 min walk
  • Tim Hortons - 3 min walk
  • Boston Pizza - 4 min walk
  • Tap & Barrel - Shipyards - 3 min walk

About this property

Lonsdale Quay Hotel

4-star hotel revitalized in 2018 and located near Stanley Park
Located close to Lonsdale Quay Market and Canada Place, Lonsdale Quay Hotel provides a grocery/convenience store, a shopping mall on site, and a playground. Hit the slopes at this hotel featuring a ski shuttle. The onsite restaurant, Waterfront Bar and Grill, features ocean views and light fare. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • Full breakfast (surcharge), self parking (surcharge), and express check-out
  • An elevator, a gift shop, and ATM/banking services
  • A banquet hall, a vending machine, and 4 meeting rooms
  • Guest reviews give good marks for the breakfast and central location
Room features
All 70 individually furnished rooms include thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and bathrobes. Guest reviews speak positively of the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 37-inch flat-screen TVs with premium channels
  • Mini fridges, microwaves, and cribs/infant beds

Languages

Chinese (Mandarin), Czech, English, Filipino, French, Hindi, Slovak, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle (surcharge)
  • Covered self parking on site (CAD 28.75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM–11:00 AM for a fee: CAD 15–30 for adults and CAD 15–30 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Waterfront Bar and Grill

Things to do

  • Gym
  • Playground
  • Shopping mall

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (1,800 square feet of space)

Outdoors

  • On the bay
  • On the boardwalk
  • Outdoor entertainment area
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathroom available in select rooms
  • Assistive listening devices
  • Elevator
  • Hardwood flooring in room
  • In-room accessibility
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Reception hall
  • Renovated entire property - February 2018
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Biodegradable toiletries
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Similar properties

Policies

Check-in

Check-in from 3 PM - 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.0 per night
Cribs (infant beds) are available for CAD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 15.00–30.00 for adults, and CAD 15.00–30.00 for children
  • Covered self parking fee: CAD 28.75 per night (in/out privileges)
  • Pet fee: CAD 35.00 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 25.0 per day
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Lonsdale
Hotel Lonsdale Quay
Lonsdale Hotel
Lonsdale Quay
Lonsdale Quay Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay North Vancouver
Quay Hotel
Lonsdale Quay Hotel Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay Hotel Hotel North Vancouver

Frequently asked questions

Is Lonsdale Quay Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 35.00 per accommodation, per day. Service animals are exempt from fees.

How much does it cost to stay at Lonsdale Quay Hotel?

As of May 30, 2023, prices found for a 1-night stay for 2 adults at Lonsdale Quay Hotel on May 31, 2023 start from CA $241.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Lonsdale Quay Hotel?

Self parking is available for CAD 28.75 per night.

What time is check-in at Lonsdale Quay Hotel?

Check-in is from 3 PM - 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Lonsdale Quay Hotel?

Check-out is at 11 AM.

Where is Lonsdale Quay Hotel located?

Conveniently near skiing facilities, this Lower Lonsdale hotel is located in the city center within 3 mi (5 km) of Lonsdale Quay Market, Canada Place, and Rogers Arena. Capilano Suspension Bridge and Stanley Park are also within 6 mi (10 km). Waterfront Metro Station is 24 minutes by foot and Vancouver Waterfront Station is 23 minutes.

Lonsdale Quay Hotel Reviews

Lonsdale Quay Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 429 out of 1042 reviews" "
" "10 - Excellent 41%
Rating 8 - Good. 354 out of 1042 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 129 out of 1042 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 80 out of 1042 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 50 out of 1042 reviews" "
" "2 - Terrible 5%

8.5/10

Cleanliness

8.3/10

Staff & service

7.6/10

Amenities

7.7/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

8/10 Good

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location / decent decor / sink not draining properly
Stayed 3 nights in May 2023

4/10 Poor

SHERYL

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First time writing a review on a hotel. The hotel is within the mall. I like it since there is a market on the ground floor. We purchased 2 queen size bed for my husband and my 2 kids. Most disappointing part of the room was the ants crawling all over the room. At first, we thought it was okay and we just killed them all, but we noticed that each time we kill a few ants crawling under the bed, on the bed sheets and on the wall, there's more coming. We asked the manager to change the bed sheets as we thought it might solve the problem but then later on, we see more coming and some under my blankets, on the wall and on the lamp shades. The manager witnessed the ants crawling when he inspected the room since he asked to see it. This time, we asked that we can just check out (at that time it was almost 11pm) get a full refund or at find us another room. They moved us to the extra room they called, the suite room with one queen bed, a sofa, and they brought an extra single bed, but looking at the room, the windows has so much bird poop. We took some pictures of it. The outdoor patio was dirty, the chairs with lots of bird poop, the floor looks like did not get cleaned for months. It was a restless night. My daughter and husband were scratching all night maybe because of the bedsheets. First ever hotel that we have been to with lots of ants, and bird poops. Worst experience. Luckily staff are friendly. We rated the hotel as 2.3. One more thing, the bed sheet had stained on it.
Stayed 1 night in May 2023

8/10 Good

JANICE

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Restaurant limitrd menu for people with foof allergies
Stayed 3 nights in May 2023

6/10 Okay

David

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Noisy
Stayed 1 night in May 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
This is an excellent place to stay while in Vancouver. It is surrounded by great places to eat in the surrounding area when the market isn't open. There is a bus terminal near the hotel for easy transportation. The area is relaxing, walkable, and even has a trail you can take a walk in if you want to get some brisk exercise. I would probably come here again the next time I visit Vancouver.
Stayed 2 nights in May 2023

10/10 Excellent

Anna, Bowen Island

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the Lonsdale Quay hotel are lovely. Very helpful, friendly and genuinely nice people. Great views. Great neighbourhood. The only downside here is their new restaurant. Menu and staff don't seem to be a good fit for the hotel. It is advertised as a 'grill' with many dishes that are not 'grill' oriented. Drinks are priced for the alcohol, not the mixer. 2 drinks and one appetizer was $46. Outrageous. With so many other food choices a few steps away, this restaurant can't compete and isn't in the same league.
Stayed 1 night in May 2023

8/10 Good

Stella

Travelled with partner
Liked: Cleanliness, staff & service
Love that it was near the water but did not realize that it was under construction during our stay.
Stayed 3 nights in May 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2023

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Grace