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Reviews of Loden Hotel

4.5 out of 5
Loden Hotel
1177 Melville Street, Vancouver, BC

Reviews

9.8

Exceptional

Rating 10 - Excellent. 891 out of 1000 reviews" "
Rating 8 - Good. 92 out of 1000 reviews" "
Rating 6 - Okay. 13 out of 1000 reviews" "
Rating 4 - Poor. 2 out of 1000 reviews" "
Rating 2 - Terrible. 2 out of 1000 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is over the top! We travel the world and they are at the top.
Stayed 1 night in May 2024

8/10 Good

Maisha

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
A seriously fantastic hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Cecile

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First and foremost, the staff and service the provide is exceptional and you’ll feel welcome the moment you cross the threshold. The property is an oasis in the busy city that is Vancouver, which makes it easy to relax and unwind. The hotel is also within an easy walking distance of the waterfront, shopping and dining options.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really cool hotel and the service was really personal. Staff made me and my son feel really special. Outstanding experience and definitely will be back.
Stayed 3 nights in Apr 2024

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff exceeded our expectations. The staff went out of their way to ensure that our stay was enjoyable.
Stayed 6 nights in Mar 2024

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just thought it was top notch. Loved everything about it. Looking forward to going again in future.
Stayed 2 nights in Mar 2024

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great location. Excellent rooms
Stayed 4 nights in Apr 2024

10/10 Excellent

Su

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing team!
Stayed 1 night in Mar 2024

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, beautiful, clean super friendly staff
Stayed 3 nights in Mar 2024

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Loden, I always have an excellent stay. Its a beautiful hotel, comfy and the service is impeccable.
Stayed 2 nights in Mar 2024

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience in Vancouver
Stayed 1 night in Mar 2024

10/10 Excellent

Jarvis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah Elizabeth, Woodstock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, VIP valet option was great! Would recommend and will stay again in the future. Thank you all ❤️
Stayed 3 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in the entire world ☀️
Stayed 1 night in Mar 2024

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here while transiting through Vancouver and had to come back again for my second transit through the city as it was such a wonderful stay. Well located to Stanley Park and Robson St district. As a solo traveller I felt very safe walking around and was always welcomed and treated w immense kindness and care by the staff. Will stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Loden went above and beyond to help celebrate a birthday in our party. Their suggestions for dining and nearby amenities were very helpful. Turndown service was a lovely touch and we will be happy to stay here again in the near future.
Stayed 1 night in Feb 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
favorite hotel in Vancouver!
Our favorite hotel in Vancouver! The best by far. The commitment to service at the Loden Hotel is exceptional. We booked a stay for our anniversary and from the moment we arrived everyone went above and beyond to help us feel special and celebrated. Matus the valet was cheerful and fun, and set a wonderful tone. Stan who checked us in, was awesome and upon learning of our special occasion upgraded us into a gorgeous suite. And Paola delivered a bottle of champagne; complete with a hand written note from Irina welcoming us and congratulating us. How rare and unexpected! It is rare to be wowed by service and more often than not, you do not feel the warmth of hospitality (let’s be honest it is hard to pull off great service, in any business, day-in-day-out). But this place is special and clearly they aspire to be special - and the feeling comes through. The rooms are fabulously appointed and a true 5 star hotel in my opinion, as nice as the nicest hotels we’ve stayed anywhere in the world. Highly recommend - would give 10 Stars if I could.
Stayed 1 night in Feb 2024

10/10 Excellent

Katelan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite when visiting Vancouver, BC. Modern, clean, and with exceptionally kind staff/service. A true gem.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Hai Wen

Liked: Staff & service, amenities, property conditions & facilities
Good location, good service
Stayed 2 nights in Feb 2024

10/10 Excellent

Jeffrey, Bronx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, staff, and overall experience. Highly recommended.
Stayed 3 nights in Feb 2024

10/10 Excellent

Katie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most fabulous hotel I’ve stayed in. I was traveling with my dog and the way they went above and beyond to accommodate us was incredible.
Stayed 1 night in Feb 2024

10/10 Excellent

aubrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Leann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, exceptional staff! Special shout out to Michael who went above and beyond for our stay! Would absolutely stay at the Loden over and over!
Stayed 1 night in Dec 2023

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2024

10/10 Excellent

TsuLi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs! We had a very welcoming and comfortable stay experience!
Stayed 1 night in Jan 2024

10/10 Excellent

Steven

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent.
Stayed 2 nights in Jan 2024

10/10 Excellent

Tara

Stayed 2 nights in Jan 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property with friendly, attentive staff. Rooms are well appointed, high quality, comfortable bedding. Big bathroom with huge tub. Turn down service with iced lemon water and chocolates. The only negative was lack of hot water at times. Overall, highly recommend.
Stayed 2 nights in Jan 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Eugene M

Stayed 2 nights in Dec 2023

10/10 Excellent

farhad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean! Comfortable! Spacious!
Stayed 1 night in Dec 2023

10/10 Excellent

Kasandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go-to hotel when we visit Vancouver! We love coming here during the holidays. The staff and service is 5-star! Loden staff always go above and beyond with personal touches in your room.
Stayed 1 night in Dec 2023

10/10 Excellent

Kristen, Seattle

Travelled with partner
Liked: Cleanliness, staff & service
Visited Vancouver to enjoy Christmas festivities. Short walk to Christmas Market. Expedia VIP benefit of free valet parking with EV charging was excellent!
Stayed 2 nights in Dec 2023

8/10 Good

Shawn

Stayed 1 night in Dec 2023

10/10 Excellent

Candice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the service and friendliness of the staff
Stayed 1 night in Dec 2023

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic!
Stayed 6 nights in Nov 2023

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Well-appointed rooms. Restaurant connected to the hotel was a great option for breakfast (good dinner menu too!).
Stayed 1 night in Nov 2023

10/10 Excellent

Stephen, Woodway

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff and service above and beyond. Loden will be our first choice whenever in Vancouver from now on. Several small touches that made us feel special: Mentioned we were celebrating our anniversary at check in, and champagne was delivered to the room; engaging front desk staff who greeted us by name and remembered the plans we'd shared and asked about our experiences visiting BC. Nightly carafe of ice water at turn-down, along with small snack treats; luxurious Frette towels (bath sheets); great shower and soaking tub; fast elevators. Good happy hour at hotel restaurant, Tableau. Some of the built-in drawers/doors in room are showing their age, but the room was comfortable and relaxing and we slept well.
Stayed 3 nights in Nov 2023

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot begin to say enough about what a pleasant experience my wife and I had on our 4 day stay at the Loden. The room was clean, the Tableau restaurant had spectacular food, and the staff was the friendliest most welcoming people we have ever encountered; Michael, Stanislav, Paula, and Yuliia made our stay an absolute delight and go out of their way to make you feel right at home. We absolutely loved our stay and cannot wait to return.
Stayed 3 nights in Nov 2023

10/10 Excellent

Saeed, Thousand Oaks

Stayed 6 nights in Nov 2023

10/10 Excellent

ROBERT

Stayed 5 nights in Nov 2023

10/10 Excellent

Leila

Stayed 1 night in Nov 2023

10/10 Excellent

Kevin

Stayed 5 nights in Nov 2023

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Phuong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Impact of Friendly Service = repeat Customers
Cozy and inviting boutique hotel. Staff are exceptionally friendly (same level of hospitality as last year). A number of thoughtful gestures (i.e. it was raining and staff came out to my car and hand me an umbrella before they take my keys to park the car) that adds up to an overall positive experience.
Stayed 5 nights in Nov 2023

10/10 Excellent

Brenna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a very wonderful staff
Stayed 1 night in Nov 2023

10/10 Excellent

Kristine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was perfect! The room was large and comfortable, including the bed (loved the pillow options), and the staff were very attentive, especially David, who ensured all our needs were taken care of! Irina surprised us on day 2 with a bottle of champagne and treats as we were celebrating our anniversary. And thanks to Expedia VIP, our valet parking was free. The neighborhood was clean, quiet and safe. Also not too far of a walk to shopping. Oh and they have a very nice gym, which we didn’t get to use as we hoped as our time in Vancouver was short! We would absolutely stay here again on our next visit!
Stayed 2 nights in Nov 2023