Exterior

Reviews of Inn at the Quay

4 out of 5
Inn at the Quay
900 Quayside Dr, New Westminster, BC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 608 out of 1008 reviews" "
Rating 8 - Good. 302 out of 1008 reviews" "
Rating 6 - Okay. 57 out of 1008 reviews" "
Rating 4 - Poor. 20 out of 1008 reviews" "
Rating 2 - Terrible. 21 out of 1008 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

stephanie

Liked: Cleanliness, staff & service, amenities
Stayed for 5 nights, the staff was helpful in moving our room to a better view. The BEDS WERE AMAZING!! Shower was excellent and the rooms were clean. The parking was a bit much. I can see charging people to park that are not staying at the hotel, but give your guest parking courtesy when the stay is long. Not related to the hotel, but the photos on the website suggests the boardwalk is packed with shops and restaurants and things to do. It’s simply run down. The small market is open in the other end. The other shops and cafes are closed down. I would certainly UPDATE the website in order to give the accurate impression of what the area is in reality.
Stayed 5 nights in Mar 2024

10/10 Excellent

CAROLINE

Liked: Staff & service, property conditions & facilities
Really great bed and location
Stayed 1 night in Mar 2024

10/10 Excellent

Amy, Kamloops

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a great value and the location was awesome
Stayed 2 nights in Mar 2024

10/10 Excellent

Lauri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern
Stayed 1 night in Mar 2024

10/10 Excellent

Laszlo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing special, just a clean, quiet hotel with everything you need to enjoy your stay.
Stayed 1 night in Mar 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the 5 day stay. Walked on the pier every morning. Market next to Hotel
Stayed 4 nights in Feb 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Francis

Disliked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Wes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel right on the river was fantastic. Lots of restaurants and shopping walkable.
Stayed 1 night in Feb 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Interesting location. Good restaurant on main floor
Stayed 2 nights in Feb 2024

10/10 Excellent

Ri

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riverside. Restaurant good Spotless parking rate reasonable views

10/10 Excellent

VAIBHAV

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but opening the drapes in the morning to see logs being tugged up the river was special!
Stayed 1 night in Feb 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great view of the river. The room was very clean and the bed very comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
The view and location where amazing. We enjoyed watching the boats and barges going up and down the river day and night from our room. We also enjoyed walking the board walk and the easy access to the SkyTrain. The only thing that we didn't like was the peeling wallpaper in the bathroom and the tub that was missing parts. Probably needs a remodel.
Stayed 3 nights in Feb 2024

10/10 Excellent

Corey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights,close to SkyTrain and boathouse restaurant is connected to hotel.overlooks Fraser River from your room balcony.theres an amazing pub/restaurant called Kelly O'bryans that you can walk to in five minutes and the food is fantastic and they have a huge cocktail menu.hope this helps :)
Stayed 2 nights in Jan 2024

10/10 Excellent

Shanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, clean room & nice restaurant onsite
Stayed 1 night in Jan 2024

10/10 Excellent

Caren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the waterfrom with great views. Lovely boardwalk.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

natasha, North nanaimo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service
Clean and friendly staff. Rooms are a little dated could use a refresh
Stayed 3 nights in Jan 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel great location Friendly Professional Staff Always enjoy our stay here Highly recommend
Stayed 1 night in Jan 2024

10/10 Excellent

Deren, Victoria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the river front view and the balcony as well
Stayed 1 night in Jan 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Carnell, Burnaby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Dec 2023

6/10 Okay

John

Stayed 3 nights in Dec 2023

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel on the river. Staff was attentative and kind. Surrounding area is still under construction. Staying anywhere in New Westmin means you deal with train whistles. Beware. Inn at the Quay is always our first choice in New Westminster.
Stayed 2 nights in Dec 2023

10/10 Excellent

lesley anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel on the water
Always comfortable and enjoyable.
Stayed 2 nights in Dec 2023

10/10 Excellent

Sukhman ki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Renee

Stayed 1 night in Dec 2023

10/10 Excellent

Lamar L.

Liked: Staff & service, property conditions & facilities, room comfort
My favorite hide away!
Stayed 1 night in Dec 2023

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would absolutely stay here again
Absolutely loved this hotel! The location was great for shopping and dining. Being so close to the water was fantastic. The hotel is well maintained and the staff were very professional and courteous. Parking was plentiful. Amenities were great as well.
Stayed 2 nights in Jul 2023

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great experience.
Stayed 2 nights in Dec 2023

6/10 Okay

john

Business traveller
Liked: Cleanliness, staff & service
Heater in room very loud and not very efficient, cycling on and off every 10 - 15 minutes. Hard to sleep through the noise of the heater.
Stayed 4 nights in Dec 2023

10/10 Excellent

Renae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Shahin

Stayed 4 nights in Dec 2023

8/10 Good

Janine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed!
Stayed 1 night in Dec 2023

10/10 Excellent

diana

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. Our room had a beautiful view of the quay. It was very quiet and clean as well.
Stayed 1 night in Dec 2023

10/10 Excellent

Brandi

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Try to stay here every time we’re in New West!
Stayed 1 night in Nov 2023

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities
All good. Quick and easy check in.
Stayed 1 night in Nov 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Loved all . The view amazing
Stayed 2 nights in Nov 2023

8/10 Good

Perlita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is excellent the room was very clean the staff was polite and very helpful. Restaurants are close by, parking is complimentary. Though the supposedly continental breakfast was nonexistence. The esplanade is wonderful!
Stayed 1 night in Nov 2023