Inn at the Quay

Photo gallery for Inn at the Quay

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Minibar, desk, iron/ironing board, free WiFi
Minibar, desk, iron/ironing board, free WiFi
Minibar, desk, iron/ironing board, free WiFi
Combined shower/tub, rainfall showerhead, free toiletries, hair dryer

Overview of Inn at the Quay

VIP Access

Inn at the Quay

4.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
900 Quayside Dr, New Westminster, BC, V3M6G1

Explore the area

  • Popular LocationDouglas College7 min walk
  • Popular LocationQueensborough Landing6 min drive
  • Popular LocationCentral City Shopping Centre10 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)24 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

New Westminster

Inn at the Quay is located in Downtown New Westminster, a neighborhood in New Westminster, and is near a metro station and on the waterfront. Metropolis at Metrotown and Pacific Centre Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Holland Park. Looking to enjoy an event or a game? See what's going on at Pacific Coliseum or BC Place Stadium. Discover the area's water adventures with boat tours nearby, or enjoy the great outdoors with hiking/biking trails and ecotours. Guests love the hotel's convenience to public transportation: New Westminster Station is 5 minutes by foot and Columbia Station is 12 minutes.

What's nearby

  • Douglas College - 7 min walk
  • Queensborough Landing - 6 min drive
  • Lougheed Town Centre - 8 min drive
  • Central City Shopping Centre - 10 min drive
  • Holland Park - 16 min drive

Getting around

  • New Westminster Station - 5 min walk
  • Port Coquitlam Station - 14 min drive
  • Vancouver Intl. Airport (YVR) - 24 min drive

Restaurants

  • Tre Galli Gelato Caffe - 3 min walk
  • RE-UP BBQ - 3 min walk
  • Paddlewheeler Pub & Patio - 4 min walk
  • Piva Modern Italian - 5 min walk
  • Hub Restaurant New West - 5 min walk

About this property

Inn at the Quay

Eco-friendly New Westminster hotel in Downtown New Westminster, near Douglas College
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a sauna, self parking, and a business center are onsite.
Inn at the Quay offers 126 accommodations with minibars and coffee/tea makers. Rooms open to balconies. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This New Westminster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages spoken

English, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 11.00 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–noon on weekdays and 7:30 AM–noon on weekends: CAD 9-16 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Boathouse

Things to do

  • 24-hour fitness center
  • Sauna

Family friendly

  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (4000 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 9 and CAD 16 per person (approximately)
  • Self parking fee: CAD 11.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Inn Quay
Inn Quay New Westminster
Quay Inn
Quay New Westminster
At Westminster Quay New
Hotel At Westminster Quay
Inn At The Quay Hotel New Westminster
Inn at the Quay Hotel
Inn at the Quay New Westminster
Inn at the Quay Hotel New Westminster

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 534 out of 984 reviews
5 - Excellent 54%
Rating 4 - Good. 337 out of 984 reviews
4 - Good 34%
Rating 3 - Okay. 65 out of 984 reviews
3 - Okay 7%
Rating 2 - Poor. 23 out of 984 reviews
2 - Poor 2%
Rating 1 - Terrible. 25 out of 984 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4.1/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and beautiful area.
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located away from the hustle and bustle of downtown Vancouver. If your reason to be in Vancouver does not require being in downtown, it is an excellent choice of hotel. If you need access to downtown, the excellent SkyTrain system is a short walk away. If you never stayed here before, driving to the hotel can be very tricky due to the roadway system serving the Quay.
Stayed 7 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a comfortable stay! Comfy beds
Stayed 1 night in Jul 2022

4/5 Good

Lkk
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front office team was very helpful!
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location! Great suites!
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very efficient and friendly staff…hotel was exceptionally clean
Stayed 5 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Need direction to fitness
Stayed 2 nights in Jun 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in an amazing location near River Market, restaurants and the boardwalk but it could use some upgrades. Amenities and room decor are a bit outdated and the wear and tear is definitely visible (ex. tape over an outlet in the room, dust in the bathroom vent, stains from the rubber mat in the bathtub). These were minor issues for me and I didn’t complain to any staff so I’m not sure how it would have been addressed. I had a great view of the Fraser River from my room. The bed was comfortable and everything else seemed clean. I was also allowed the option for much earlier check in which was greatly appreciated. The Starbucks coffee and tea in the room is a nice touch. I will note that one of the listed amenities is laundry - they do NOT have on-site laundry; instead, you can send your items off site to be washed and returned the same day and you pay per item. I ended up locating a nearby laundromat because the cost was too high for me. Overall it was a nice place to stay for a few days.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, friendly accommodating staff. They let us check in two hours early after dealing with an Airbnb nightmare. Comfy beds, luxurious housecoats and TV was huge. Great restaurants a walk away. Safe area. Would stay here again in a heartbeat.
Stayed 2 nights in Jun 2022