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Holiday Inn Express Hotel & Suites Riverport Richmond, an IHG Hotel

Photo gallery for Holiday Inn Express Hotel & Suites Riverport Richmond, an IHG Hotel

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Indoor pool, sun loungers
Indoor spa tub
Indoor pool, sun loungers
Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Overview of Holiday Inn Express Hotel & Suites Riverport Richmond, an IHG Hotel

Holiday Inn Express Hotel & Suites Riverport Richmond, an IHG Hotel

2.5 star property

4.2/5 Very good

Top rated for cleanliness (4.3/5)

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
Map
10688 No. 6 Road, Richmond, BC, V6W1E7

Explore the area

    Room options

    About this area

    Richmond

    Located in Richmond, Holiday Inn Express Hotel & Suites Riverport Richmond, an IHG Hotel is in the business district. Stanley Park and Minoru Park reflect the area's natural beauty and area attractions include Riverport Sports and Entertainment Complex and VanDusen Botanical Garden. Looking to enjoy an event or a game while in town? See what's happening at Richmond Olympic Oval or Nat Bailey Stadium. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails.

    Getting around

    • Bridgeport Station - 9 min drive
    • Vancouver Rocky Mountaineer Station - 20 min drive
    • Vancouver Intl. Airport (YVR) - 18 min drive

    About this property

    Holiday Inn Express Hotel & Suites Riverport Richmond, an IHG Hotel

    Hotel in the business district
    At Holiday Inn Express Hotel & Suites Riverport Richmond, an IHG Hotel, you can look forward to a free breakfast buffet, a grocery/convenience store, and a terrace. For some rest and relaxation, visit the hot tub. Enjoy the gym, as well as activities like basketball. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a 24-hour business center.
    Additional perks include:
    • An indoor pool with sun loungers
    • Free self parking, plus extended parking (surcharge)
    • Luggage storage, a TV in the lobby, and meeting rooms
    • A front desk safe, a 24-hour front desk, and express check-in
    • Guest reviews give good marks for the family-friendly amenities, breakfast, and helpful staff
    Room features
    All guestrooms at Holiday Inn Express Hotel & Suites Riverport Richmond, an IHG Hotel include comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and safes. Guest reviews speak positively of the comfortable rooms at the property.
    More conveniences in all rooms include:
    • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
    • Bathrooms with showers and free toiletries
    • 32-inch HDTVs with premium channels
    • Refrigerators, microwaves, and coffee/tea makers

    Languages

    English, Filipino, French, Hindi, Russian

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    Property is disinfected with electrostatic spray
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter
    Follows standard cleaning and disinfection practices of Clean Promise (IHG)
    Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Ecolab (3rd party expert - Global)

    Social distancing

    Contactless check-in and check-out
    Cashless transactions are available for all charges at the property
    Protective shields in place at main contact areas
    Guest rooms kept vacant for 72 hours between stays
    Social distancing measures in place
    Contactless room service is available

    Safety measures

    Personal protective equipment worn by staff
    Temperature checks given to staff
    Temperature checks available for guests
    Masks and gloves available
    Masks are required at the property
    Hand sanitizer provided
    Enhanced food service safety measures are in place
    Individually-wrapped food options available for breakfast
    Reservations are required for the use of certain onsite facilities
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • Free self parking on site
    • Extended parking on site (CAD 8 per night)
    • RV/bus/truck parking (surcharge) on site
    • Wheelchair-accessible parking and van parking available
    • Onsite parking includes off-street options

    Food and drink

    • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

    Things to do

    • Basketball
    • Fitness center
    • Indoor pool
    • Spa tub

    Family friendly

    • Free cribs/infant beds
    • Grocery/convenience store
    • Indoor pool
    • Laundry facilities
    • Microwave
    • Refrigerator
    • Rollaway/extra beds (surcharge)
    • Snack bar/deli

    Conveniences

    • ATM/banking services
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Grocery/convenience store

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Ski storage
    • Tour/ticket assistance

    Business services

    • 24-hour business center
    • Computer station
    • Conference space (1204 square feet)
    • Meeting rooms

    Outdoors

    • Picnic area
    • Pool sun loungers
    • Terrace

    Accessibility

    • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • Accessible bathroom (select rooms)
    • Assistive listening devices available
    • Braille signage
    • In-room accessibility (select rooms)
    • Stair-free path to entrance
    • Well-lit path to entrance
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible parking
    • Wheelchair-accessible path to elevator
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible restaurant
    • Wheelchair-accessible van parking
    • Wheelchair accessible (may have limitations)
    • Wheelchairs available on site

    More

    • Designated smoking areas (fines apply)
    • TV in lobby

    Room amenities

    Bedroom

    • Air conditioning (climate-controlled)
    • Bed sheets
    • Blackout drapes/curtains
    • Free cribs/infant beds
    • Hypo-allergenic bedding
    • Premium bedding
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Free toiletries
    • Hair dryer
    • Private bathroom
    • Shower

    Entertainment

    • 32-inch flat-screen TV
    • Cable channels
    • Premium channels

    Food and drink

    • Coffee/tea maker
    • Microwave
    • Refrigerator

    More

    • Connecting rooms available
    • Desk
    • Free local calls
    • Free newspapers
    • Iron/ironing board
    • Phone
    • Safe

    Similar properties

    See similar properties

    Policies

    Check-in

    92% of travellers were happy with check-in
    Check-in from 4:00 PM - midnight
    Express check-in
    Minimum check-in age - 21

    Check-out

    Check-out before 11 AM
    Express check-out

    Special check-in instructions

    Front desk staff will greet guests on arrival
    If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

    Access methods

    Staffed front desk

    Pets

    Pets not allowed (service animals are welcome, and are exempt from fees)

    Children and extra beds

    Children are welcome
    4 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
    Rollaway/extra beds are available for CAD 25.0 per night
    Free cribs are available on request at the property

    Property payment types

    Important information

    Optional extras

    • Extended parking fee: CAD 8 per night
    • Rollaway bed fee: CAD 25.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards; cash is not accepted
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

    We should mention

    Only registered guests are allowed in the guestrooms
    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    Children under 16 years old are not allowed in the fitness facility without adult supervision
    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

    Property is also known as

    Holiday Inn Express Hotel Riverport Richmond
    Holiday Inn Express Riverport Richmond
    Holiday Inn Hotel Riverport
    Holiday Inn Riverport
    Holiday Inn Express Hotel Suites Riverport Richmond
    Holiday Inn Express Hotel Suites Riverport Richmond

    Frequently asked questions

    Does Holiday Inn Express Hotel & Suites Riverport Richmond, an IHG Hotel have a pool?

    Yes, this property has an indoor pool.

    How much does it cost to stay at Holiday Inn Express Hotel & Suites Riverport Richmond, an IHG Hotel?

    As of Oct 2, 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Riverport Richmond, an IHG Hotel on Oct 6, 2022 start from CA $189.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

    Is Holiday Inn Express Hotel & Suites Riverport Richmond, an IHG Hotel pet-friendly?

    No, only service animals are welcome at the property.

    How much is parking at Holiday Inn Express Hotel & Suites Riverport Richmond, an IHG Hotel?

    Self parking is free at this property.

    What time is check-in at Holiday Inn Express Hotel & Suites Riverport Richmond, an IHG Hotel?

    Check-in is from 4:00 PM - midnight.

    What time is check-out at Holiday Inn Express Hotel & Suites Riverport Richmond, an IHG Hotel?

    Check-out is at 11 AM.

    Where is Holiday Inn Express Hotel & Suites Riverport Richmond, an IHG Hotel located?

    Situated in the entertainment district, this hotel is 0.3 mi (0.5 km) from Riverport Sports and Entertainment Complex and within 6 mi (10 km) of Richmond Centre Mall and Minoru Park. Lansdowne Centre and Steveston Village Historic Waterfront are also within 6 mi (10 km).

    Can I cancel my reservation for free at Holiday Inn Express Hotel & Suites Riverport Richmond, an IHG Hotel and receive a full refund?

    Yes, Holiday Inn Express Hotel & Suites Riverport Richmond, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express Hotel & Suites Riverport Richmond, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

    Overall score and ratings

    4.2

    Very good

    Rating 5 - Excellent. 523 out of 1022 reviews
    5 - Excellent 51%
    Rating 4 - Good. 326 out of 1022 reviews
    4 - Good 32%
    Rating 3 - Okay. 80 out of 1022 reviews
    3 - Okay 8%
    Rating 2 - Poor. 51 out of 1022 reviews
    2 - Poor 5%
    Rating 1 - Terrible. 42 out of 1022 reviews
    1 - Terrible 4%

    4.3/5

    Cleanliness

    4.3/5

    Staff & service

    4.2/5

    Amenities

    4.3/5

    Property conditions & facilities

    4.1/5

    Eco-friendliness

    5/5 Excellent

    Danuta
    Travelled with partner
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Big, comfy room. Quiet location, need car to move around, not really walking distance except to few restaurants
    Stayed 1 night in Sep 2022

    5/5 Excellent

    Nancy
    Travelled with family
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Easy checkin, friendly staff, great location, clean
    Stayed 1 night in Sep 2022

    2/5 Poor

    Donna
    Travelled with partner
    Liked: Cleanliness, property conditions & facilities
    Next to theater and sports complex
    Stayed 1 night in Sep 2022

    5/5 Excellent

    Jason
    Travelled with partner
    Liked: Staff & service, amenities, property conditions & facilities
    Helpful front desk clerk.
    Stayed 1 night in Sep 2022

    3/5 Okay

    Nolan, Kelowna
    Travelled with family
    Liked: Staff & service, amenities, property conditions & facilities
    I wanted to give this more of a happy face rating other than just an ok but because of some other guests and their loudness until past 12 midnight Saturday, I just couldn't! Plus, some other factors. I know it is not staff's fault as much, but wow was there so much litter in the halls and with garbage's overflowing. Many guests were just pigs during my stay here! These young 20 yr old gals had 6 in their room and they did not know how to be quiet outside my door in the hall and in their room! Had to call down 3 times and the last time was at 12:30 am! As a guest I am not allowed so much to take matters in my own hands and knock on their door to tell them to just clam up a bit. Then with not as much sleep as I would have liked, some idiot in breakfast room burnt their toast to the point that it set off the entire hotel's fire alarm! So we had to leave our room just after 8 am and was quite annoying! Annoying to find out just some burnt toast! The alarms were so loud in our room and in halls just for that! The hot tub jets were the saving grace here for paying like 270 dollars a night times 2 nights! Breakfast options... Can you not offer bananas, granola and bacon instead of the very high calorie sausages???! (Sept 16 and 17 nights).
    Stayed 2 nights in Sep 2022

    4/5 Good

    Imelda
    Travelled with partner
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    We stayed overnight in this hotel and i would say we had such a nice experience. Just that there was an emergency alarm in the morning that woke us up.🙁
    Stayed 1 night in Sep 2022

    5/5 Excellent

    FLORDELIZA
    Travelled with family
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Staff in the breakfast area are very efficient
    Stayed 2 nights in Sep 2022

    5/5 Excellent

    Brenda
    Travelled with partner
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Our room was above the entrance so a lot of noise with people loading airport shuttle. However it was not as noisy at night. Staff was very friendly and best breakfast of many hotels we have stayed in. The ladies in the breakfast rooms very so helpful and pleasant.
    Stayed 3 nights in Sep 2022

    5/5 Excellent

    Paul
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    The property was very clean the staff very helpful and knowledgeable about the area. I would reccomend this hotel.
    Stayed 1 night in Sep 2022

    5/5 Excellent

    Ken
    Travelled with partner
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    We expect a lot from Holiday Inn and this one really delivered, in all respects. Entire staff were helpful and polite - front desk staff, room service staff, breakfast room staff, and shuttle driver. All deserve top marks for service. Room was very clean and staff were present day and night. Hot and cold breakfast included, with lots of choice which staff kept full and fresh. Very clean too. Plenty of room in main room, overflow room, and lobby. For early departures, there were bags with some goodies to start the day - apple, nutrition bar, … Lemon water/plain water provided in the lobby. Another nice touch was the 24 he “snack bar” at the front desk.
    Stayed 7 nights in Sep 2022