Ratings based on 902 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller fromSan Juan Capistrano, CA

Excellent location

Posted 26-Feb-2017
Location: Shopping, restaurants, art exhibits, children's shops and play areas, walkable to downtown area, too
Beautiful view of water, boats, and city lights; quiet; comfortable bed and sitting room area; great location near restaurants, shopping, art; two large screen TVs; excellent restaurant with views, delicious quality food, and great service; small coffee maker in room with Starbucks coffee and real 1/2 and 1/2. It was all we could've asked for!
4out of 5
Recommended
for Everyone
by A verified traveller

Granville Island rocks!

Posted 26-Feb-2017
Location: Artisan shops - check out the broom shop - and restaurants are distinctive. A short passenger ferry can take you to a variety of destinations.
Granville Island is a great destination in its own right, and staying right on the "island" so you can walk everywhere really adds to the experience. This was a repeatable experience and I look forward to returning.
5out of 5
Recommended
for Everyone
by A verified traveller fromDuvall, WA

Wonderful Staff

Posted 24-Feb-2017
Pros: Everything
Cons: One small area behind the bathroom door needed some attention. Looked like a stain from the hardware.
Location: Love the location by the shops and the water. We didn't have to venture far to have a great time.
We had such an excellent interchange with the entire staff. From the time we checked in, throughout our stay,Smiles, greetings, everyone just made us feel really welcome! Beautiful accommodations, loved the lights and fires at night. The restaurant was fun, our waitperson was quite the personality. The food was delish! Would definitely plan staying again.
5out of 5
Recommended
for Couples
by A verified traveller fromBritish Columbia

Nice hotel convenient to good restaurants

Posted 22-Feb-2017
Pros: Friendly staff and nice room
Cons: Larger balconies
Location: Good restaurants and shopping
Have stayed here a long time ago and really enjoyed the new experience. Good to be close to Granville Market and neat boutique shops.
5out of 5
Recommended
for Everyone
by A verified traveller fromSeattle, WA

Wonderful hotel in fantastic location on Granville

Posted 21-Feb-2017
We had a great time and are looking forward to going back again!
5out of 5
Recommended
for Everyone
by A verified traveller

Amazing location with sweet views.

Posted 18-Feb-2017
Loved the room and view of False Creek with paddlers passing by. The sauna and fitness centre was great. Location on Grandville Island perfect. Staff friendly and helpful.
3out of 5
Recommended
for Everyone
by A verified traveller fromvictoria bc

bathroom need updating and fix mildew around tub

Posted 17-Feb-2017
Pros: proximity to every thing
Cons: fix wall paper and mildew in shower
Location: good
dining room was good and good service enjoyed very much
5out of 5
Recommended
for Everyone
by A verified traveller

More than just a pretty face and a great location

Posted 14-Feb-2017
Pros: Staff were very hospitable - good training of course but must also be a good culture.
Cons: Chefs with beards should wear beard nets.
Location: Everything!
Rooms were exceptionally clean, beds comfy - loads of pillows. Most noteworthy is how accommodating and pleasant the staff!
4out of 5
Recommended
for Everyone
by A verified traveller from그랜빌

Posted 5-Feb-2017
좋은위치의 호텔, 깔끔한 객실 주차장이 무료가 아니라 조금 아쉬웠어요 그래도 관광지에 위치해있어서 마트도 가깝고 좋았습니다
5out of 5
Recommended
for Everyone
by A verified traveller fromOkanagan area

Excellent view of the water and boats

Posted 3-Feb-2017
Wonderful welcome by front desk staff - very helpful about hotel and the "island" amenities.