Ratings based on 910 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

can't beat the location!

Posted 22-Mar-2017
Loved being able to get up each morning and going for a long walk on the board walk just outside!
5out of 5
Recommended
for Everyone
by A verified traveller fromThornbury,on

Lovely dining room overlooking the marina.

Posted 17-Mar-2017
Pros: Location was convenient, with parking. Short walk to connecting buses and great shopping on 4th ave.
Cons: Housekeeping times were sometimes erratic, but rooms carefullly done.
Location: There are a variety of restaurants, shops, craft studios, etc. in the immediate vicinity. the water ferry can connect to other attractions.
Overall, a very pleasant experience. Staff member supplied an umbrella during a morning rainfall and we used it throughout our stay. Complimentary papers were also welcome. Nice business centre.
4out of 5
Recommended
for Everyone
by A verified traveller fromSaskatoon

Enjoyed the Hotel because everything was easy!

Posted 14-Mar-2017
Pros: Everything but the pillows!
Cons: Woke up with a stiff neck due to no give in the pillows. Maybe provide a choice for folks like me that need a softer touch!
Location: Great location!
We had a good time walking around the Island in spite of the rain. Interesting shops and good places to find great sea food!
4out of 5
Recommended
for Everyone
by A verified traveller fromvanisle

Posted 13-Mar-2017
Great location, reasonably priced parking. Room was a bit small but otherwise cozy, clean and comfortable. A bit noisy in the mornings with people coming and going but that's always the way with hotels. Restaurant views are incredible but the food is average given the price. Would definitely stay again though
5out of 5
Recommended
for Everyone
by A verified traveller fromSan Juan Capistrano, CA

Excellent location

Posted 26-Feb-2017
Location: Shopping, restaurants, art exhibits, children's shops and play areas, walkable to downtown area, too
Beautiful view of water, boats, and city lights; quiet; comfortable bed and sitting room area; great location near restaurants, shopping, art; two large screen TVs; excellent restaurant with views, delicious quality food, and great service; small coffee maker in room with Starbucks coffee and real 1/2 and 1/2. It was all we could've asked for!
4out of 5
Recommended
for Everyone
by A verified traveller

Granville Island rocks!

Posted 26-Feb-2017
Location: Artisan shops - check out the broom shop - and restaurants are distinctive. A short passenger ferry can take you to a variety of destinations.
Granville Island is a great destination in its own right, and staying right on the "island" so you can walk everywhere really adds to the experience. This was a repeatable experience and I look forward to returning.
5out of 5
Recommended
for Everyone
by A verified traveller fromDuvall, WA

Wonderful Staff

Posted 24-Feb-2017
Pros: Everything
Cons: One small area behind the bathroom door needed some attention. Looked like a stain from the hardware.
Location: Love the location by the shops and the water. We didn't have to venture far to have a great time.
We had such an excellent interchange with the entire staff. From the time we checked in, throughout our stay,Smiles, greetings, everyone just made us feel really welcome! Beautiful accommodations, loved the lights and fires at night. The restaurant was fun, our waitperson was quite the personality. The food was delish! Would definitely plan staying again.
5out of 5
Recommended
for Couples
by A verified traveller fromBritish Columbia

Nice hotel convenient to good restaurants

Posted 22-Feb-2017
Pros: Friendly staff and nice room
Cons: Larger balconies
Location: Good restaurants and shopping
Have stayed here a long time ago and really enjoyed the new experience. Good to be close to Granville Market and neat boutique shops.
5out of 5
Recommended
for Everyone
by A verified traveller fromSeattle, WA

Wonderful hotel in fantastic location on Granville

Posted 21-Feb-2017
We had a great time and are looking forward to going back again!
5out of 5
Recommended
for Everyone
by A verified traveller

Amazing location with sweet views.

Posted 18-Feb-2017
Loved the room and view of False Creek with paddlers passing by. The sauna and fitness centre was great. Location on Grandville Island perfect. Staff friendly and helpful.