Ratings based on 161 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
65% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller fromYakima, WA

Clean and close to our destination.

Posted 19-Jul-2016
Our room reservation was changed from king bed to two double without notice. Breakfast Get and Go worked well for on-the-go visit. Thanks
5out of 5
by A verified traveller fromKent, UK

Nice hotel

Posted 18-Jul-2016
Pros: Location is close to shops and restaurants.
Cons: More choice on the breakfast bar would be nice.
Location: I was visiting family so didn't get out sightseeing but the local shops were useful.
The staff were friendly and helpful. The room was clean and comfortable.
Comment from Hotel Management
21-Jul-2016 by Manager, Hotel Management
I am pleased to read that you had an excellent stay with us while you were visiting family. I'm disappointed our grab-and-go breakfast was not to your liking, but I'm glad to see you found our location beneficial. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
2out of 5
by A verified traveller

You get what you pay for (or less)

Posted 6-Jul-2016
Pros: Closeness to the airport hotel where my conference was. The price was right.
Cons: Be more aware of room conditions and replace/clean things as needed.
The staff was very nice and the building and grounds are fine for a 2.5 star hotel, however my room was not clean. There was a stain near the top of the blanket on one of the double beds. There was a what looked like a cigarette burn hole on one of the comforters, there were significant spots/stains on the carpet and when walking barefoot I could feel parts of the carpet were worn and hard - not a nice feeling. Also the desk chairs were both dirty with some kind of white stuff. I was there for three nights and needed to come down to the desk both evenings to have my key re-coded as I couldn't get in my room. The uncleanliness was not the fault of the housekeeping people, in my opinion, it's stuff that is stained or damaged that management has let stay in the room instead of replacing the items.
Comment from Hotel Management
13-Jul-2016 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. Please accept our apologies that your room was not to your expectations, especially the outdated furniture and overall condition of the room. We appreciate the feedback from our guests so that we can continually do better. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
4out of 5
by A verified traveller fromTexas

Washugal trip

Posted 4-Jul-2016
Pros: Location, cleanliness, staff.
Cons: It would be nice if they could instruct late arriving quests to be as quiet as possible. My room was next to the stair well and was a little noisy.
Location: Beautiful area. Great weather.
Friendly and helpful staff. Clean spacious rooms. Kitchens.
Comment from Hotel Management
7-Jul-2016 by Manager, Hotel Management
We appreciate you taking the time to write a review of your stay. I'm glad you enjoyed your time here with us. First, I will address the loudness of late night guests. Second, it's nice to know you enjoyed our amenities and convenient location. We would love to have another chance to provide you with a better experience the next time you're in town.
2out of 5
by A verified traveller

Location good

Posted 26-Jun-2016
Room smelled of Indian food /stairway always smelled smoke. Staff friendly efficient. Hotel was quiet
4out of 5
by A verified traveller

bargain for busy traveler.

Posted 13-Jun-2016
Pros: Clean, quiet, with friendly staff. The check-out system for kitchen amenities makes sense.
Cons: Signage and an arrow, maybe? The closest side door was "out of order" = a very long hallway walk.
Location: quick zip to the major freeway and mall, downtown, airport
Tough to get into (two very short turns off a 24-lane busy arterial) but a perfect location for my casual Vancouver visit, pleasure side trips. Spacious clean quiet room. A little dark, but I had no intention of being in the room all day!
Comment from Hotel Management
15-Jun-2016 by Manager, Hotel Management
Thank you for taking the time to write a review of our hotel. I am glad to hear that you enjoyed your clean, quiet room and our friendly staff during your visit. I will be sure to share your kind remarks with our team. Thank you again for your feedback. We hope to have the opportunity to provide you with another enjoyable stay in the future.
2out of 5
by A verified traveller froms.

Nasty smelling room

Posted 28-May-2016
The parking was terrible. The room smelt so bad like old cigarettes and there was no maid service for my entire 4 days stay.
5out of 5
by A verified traveller

Posted 23-May-2016
Everything was great just a little bit nervous around the surrounding area other then that the hotel itself was spotless and enjoyable.
Comment from Hotel Management
31-May-2016 by Manager, Hotel Management
Thank you for posting a review of our property. I’m so pleased to read that we were able to provide you with a spotless room and a comfortable stay! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
4out of 5
by A verified traveller fromWind gap

Great value for money

Posted 19-May-2016
Pros: Great staff
Cons: Cleanliness
Location: Great location close to shops and access to interstate
Great value for money hotel. Plenty of room. Not the cleanest but ok
Comment from Hotel Management
25-May-2016 by Manager, Hotel Management
I want to thank you for taking the time to post a review of your stay. Please accept our apologies for the cleanliness issues you experienced. I will be sure to share your feedback with our housekeeping staff to ensure your experience is not repeated. Still, we are happy to hear that you found our hotel to be a great value and enjoyed our spacious rooms. I truly appreciate your kind comments about our friendly customer service. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
3out of 5
by A verified traveller

Posted 15-May-2016
it was very nice and relaxing. I would stay there again.
Comment from Hotel Management
18-May-2016 by Manager, Hotel Management
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.