Location, room and motel amenities were disappointing. On the booking offer, it stated the motel offered breakfast with my rate, however, did not describe their definition of breakfast, in which I found to be a "Grab N Go" breakfast that was basically a piece of fruit or muffin that was displayed on a small desk table in the front by the entrance. The room itself was not cleaned properly, the bathroom and carpet were disgusting and looked as if it might have roaches or bedbugs (I didn't sleep well at all). The room offered a kitchenette, however, you had to request dishware/silverware as needed and the picture on the TV was distorted. The location of the motel was questionable as another run down motel was right across the street and it looked as if criminal/sketchy activity was a normal routine between the two motels. I did not feel safe or comfortable by any means.
Comment from Hotel Management
20-Aug-2017 by General Manager, Hotel Management
Thank you for your stay with us and for providing your feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Regardless of the length of stay, our goal is to provide a clean, comfortable and well maintained hotel with a friendly staff at a good value. The safety and security of our guests and employees is a top priority, and we always want our guests to alert us to any concerns so we can take appropriate action. Thank you again for staying with us and we hope to welcome you back soon!