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Element Vancouver Metrotown

4 out of 5
See more in Vancouver (and vicinity)

Photo gallery

Featured image
Indoor spa bath
Indoor pool
Indoor pool
Premium bedding, in-room safe, desk, iron/ironing board

Guest reviews

4.6 out of 5 Wonderful
996 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Pet Friendly
Air conditioning
Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

5988 Willingdon Avenue, Burnaby, BC

Explore the area

Popular LocationMetropolis at Metrotown9 min walk
Popular LocationBurnaby Lake Park7 min drive
Popular LocationQueen Elizabeth Park11 min drive
AirportVancouver, BC (YVR-Vancouver Intl.)30 min drive

Choose dates to view prices

  • Studio, 2 Queen Beds, Non Smoking

    Photos of Studio, 2 Queen Beds, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsStudio, 2 Queen Beds, Non Smoking

  • Junior Studio, 1 King Bed, Non Smoking

    Photos of Junior Studio, 1 King Bed, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsJunior Studio, 1 King Bed, Non Smoking

  • Suite, 1 Bedroom, Non Smoking, Balcony

    Photos of Suite, 1 Bedroom, Non Smoking, Balcony

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsSuite, 1 Bedroom, Non Smoking, Balcony

  • Suite, 1 Bedroom, Non Smoking

    Photos of Suite, 1 Bedroom, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsSuite, 1 Bedroom, Non Smoking

  • Studio, 1 King Bed, Non Smoking

    Photos of Studio, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsStudio, 1 King Bed, Non Smoking

About this area

Burnaby

In the city centre and near a metro station, Element Vancouver Metrotown is in an area with good shopping. TELUS World of Science and Queen Elizabeth Theatre are cultural highlights, and some of the area's activities can be experienced at Port of Vancouver and Vancouver Waterfront. Looking to enjoy an event or a game? See what's going on at Pacific Coliseum or Rogers Arena.
Visit our Burnaby travel guide
Map
View in a map
Popular Location

What's nearby

  • Metropolis at Metrotown - 9 min walk
  • Burnaby Lake Park - 7 min drive
  • Queen Elizabeth Park - 11 min drive
  • Dr. Sun Yat-Sen Classical Chinese Garden - 14 min drive
  • Port of Vancouver - 28 min drive

Getting around

  • Metrotown Station - 9 min walk
  • Port Moody Station - 17 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.) - 30 min drive

Restaurants

  • Trattoria Burnaby — 1 min walk
  • Green Basil Thai - 3 min walk
  • Reflect social dining + lounge - 3 min walk
  • Sushi Garden - 3 min walk
  • Cactus Club Cafe - 4 min walk

About this property

Element Vancouver Metrotown

Eco-friendly Burnaby hotel in Metrotown, walk to Metropolis at Metrotown
This smoke-free hotel features a restaurant, an indoor pool and a 24-hour fitness centre. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a sauna and a 24-hour business centre are on-site. All 169 rooms feature kitchens with fridges, microwaves and dishwashers, plus free WiFi, free wired Internet and flat-screen TVs with cable channels. Other amenities available to guests include iPod docking stations, premium bedding and rainfall showerheads.
Element Vancouver Metrotown offers 169 forms of accommodation with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. 32-inch Flat-screen televisions come with cable channels. Accommodation at this 4-star hotel has kitchens with fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Burnaby hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board.

Recreational amenities at the hotel include an indoor pool, a sauna, a 24-hour fitness centre and complimentary bicycles.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: CAD 19 per night
  • Electric car charging station
  • Parking height restrictions apply

Food and drink

  • Free on-the-go breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Free bike hire
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Chinese
  • English
  • Filipino
  • French
  • Hindi

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference space (4373 square feet)

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Linens
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in between 3:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Indoor pool
The following facilities are closed on Sunday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets stay for free
Up to 50 lbs/23 kg
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: CAD 19 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a smoke detector, a security system and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Element Vancouver Metrotown Hotel Burnaby
Element Vancouver Metrotown Hotel
Element Vancouver Metrotown Burnaby
Element Vancouver Metrotown
Element Vancouver Metrotown Hotel
Element Vancouver Metrotown Burnaby
Element Vancouver Metrotown Hotel Burnaby

Frequently asked questions

Can I cancel my reservation for free at Element Vancouver Metrotown and receive a full refund?
Yes, Element Vancouver Metrotown offers free cancellation on select room rates, because flexibility matters! Please refer to Element Vancouver Metrotown cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Element Vancouver Metrotown?
As of Oct 26, 2020, prices found for a 1-night stay for 2 adults at Element Vancouver Metrotown on Nov 5, 2020 start from CA $144, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Element Vancouver Metrotown have a pool?
Yes, this property has an indoor pool.
Is Element Vancouver Metrotown pet-friendly?
Yes, this property allows pets with a maximum weight of up to 23 kg per pet.
How much is parking at Element Vancouver Metrotown?
Self-parking is available for CAD 19 per night.
What time is check-in at Element Vancouver Metrotown?
Check-in is from 3:00 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Element Vancouver Metrotown?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Element Vancouver Metrotown located?
Located in Metrotown, this eco-friendly hotel is within 1 mile (2 km) of Central Park and Metropolis at Metrotown. Burnaby Hospital is 1.9 mi (3.1 km) away. Metrotown Station is 9 minutes by foot and Patterson Station is 10 minutes.
4.6
Wonderful
5 - Excellent
667
4 - Good
265
3 - Okay
40
2 - Poor
10
1 - Terrible
14

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with family, Travelled with pets, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable with modern amenities, loved the floors, layout of our studio, kitchen area and spacious fridge! Lovely bathroom with the big rain head shower. Really felt at home for our city stay. Breakfast CoVid style was adequate. Pods for coffee and kettle, teabags a nice welcoming touch. Friendly staff, felt safe. Enough towels and paper products, all perfect! Thank you ! We will return! Central location .
Stayed 5 nights in Oct 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great location. Parking is also convenient.
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room, courteous staff, and a prime location. Also has nice parking
Stayed 2 nights in Jul 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Staff was great and close to everything. Will stay again.
Stayed 3 nights in Jul 2020

5/5 Excellent

Travelled with family, Travelled with pets
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe location. Rooms are immaculate. Pet friendly with convenient parking. Metropolis is only a short walk away. Would definitely stay here again.
Stayed 2 nights in Jul 2020

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