5/5 Excellent
Sakae
Travelled with group
Nov. 15, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021
Element Vancouver Metrotown
Photo gallery for Element Vancouver Metrotown
Overview of Element Vancouver Metrotown
Element Vancouver Metrotown
4.6/5 Wonderful
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Breakfast included
- Pet-friendly
- Air conditioning
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
- Social distancing
5988 Willingdon Avenue, Burnaby, BC, V5H 2A7
Explore the area
- Crystal Mall1 min walk
- Metropolis at Metrotown9 min walk
- Burnaby Hospital3 min drive
- Vancouver, BC (YVR-Vancouver Intl.)20 min drive
Choose dates to view prices
About this area
Burnaby
In the city center and near a metro station, Element Vancouver Metrotown is in an area with good shopping. TELUS World of Science and Queen Elizabeth Theatre are cultural highlights, and some of the area's activities can be experienced at Port of Vancouver and Vancouver Waterfront. Looking to enjoy an event or a game? See what's going on at Rogers Arena or BC Place Stadium.
What's nearby
- Crystal Mall - 1 min walk
- Metropolis at Metrotown - 9 min walk
- Deer Lake - 3 min drive
- Burnaby Hospital - 3 min drive
- Burnaby Lake Park - 7 min drive
Getting around
- Metrotown Station - 9 min walk
- Vancouver, BC (XEA-Vancouver Pacific Central Station) - 13 min drive
- Vancouver International Airport (YVR) - 20 min drive
Restaurants
- Trattoria Burnaby — 1 min walk
- Ha Cafe — 2 min walk
- Isami Sushi — 3 min walk
- Hon Sushi — 3 min walk
- Nando's — 3 min walk
About this property
Awards and affiliations
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)
Social distancing
Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and transportation
- Self parking on site (CAD 19 per night; includes in/out privileges)
- Electric car charging station on site
- Wheelchair-accessible parking and van parking available
- Height restrictions apply for onsite parking
Food and drink
- Free on-the-go breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
- 1 restaurant
- 1 bar/lounge
- Coffee/tea in common area(s)
Things to do
- 24-hour fitness center
- Free bicycle rentals
- Indoor pool
- Sauna
- Steam room
Family friendly
- Free cribs/infant beds
- Grocery/convenience store
- Indoor pool
- Kitchenette
- Laundry facilities
- Microwave
- Mini-fridge
- Snack bar/deli
Conveniences
- Elevator
- Front-desk safe
- Grocery/convenience store
- Water dispenser
Guest services
- 24-hour front desk
- Concierge services
- Dry cleaning service
- Free grocery shopping service
- Laundry facilities
- Luggage storage
- Multilingual staff
Languages spoken
- Chinese
- English
- Filipino
- French
- Hindi
Business services
- 24-hour business center
- Computer station
- Conference space (4373 square feet)
- Meeting rooms - 4
Outdoors
- BBQ grill(s)
- Garden
- Picnic area
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- Grab bar near toilet
- In-room accessibility (select rooms)
- Lever door handles
- Low-height door lock
- Low-height electrical outlets in bathroom
- Low-height view port in door
- Roll-in shower (select rooms)
- Transfer shower
- Visual alarms in hallways
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking
More
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Free cribs/infant beds
- Premium bedding
Bathroom
- Eco-friendly toiletries
- Hair dryer
- Rainfall showerhead
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels
Entertainment
- 32-inch flat-screen TV
- Cable channels
- iPod dock
Food and drink
- Coffee/tea maker
- Cookware/dishes/utensils
- Kitchenette
- Microwave
- Mini-fridge
More
- Connecting rooms available
- Desk
- Free local calls
- Free newspapers
- Iron/ironing board
- Laptop-compatible safe
- Phone
Similar properties
See similar properties
Burnaby
Metrotown
Hotel
3 star
Business-friendly
Washer and dryer
Guest rating 4.5+
Free WiFi
Policies
Check-in
Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 19
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets stay free
Up to 50 lbs
Pets cannot be left unattended
Food and water bowls are available
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Self parking fee: CAD 19 per night (in/out privileges)
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Element Vancouver Metrotown Hotel Burnaby
Element Vancouver Metrotown Hotel
Element Vancouver Metrotown Burnaby
Element Vancouver Metrotown
Element Vancouver Metrotown Hotel
Element Vancouver Metrotown Burnaby
Element Vancouver Metrotown Hotel Burnaby
Frequently asked questions
Overall score and ratings
4.6
Wonderful
4.7/5
Cleanliness
4.6/5
Staff & service
4.4/5
Amenities
4.7/5
Property conditions & facilities
5/5 Excellent
AGNES
Travelled with family and small children
Nov. 10, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021
5/5 Excellent
Troy
Travelled with family and small children
Nov. 8, 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2021
5/5 Excellent
Jared
Travelled with partner
Oct. 29, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021
5/5 Excellent
kristina
Travelled with family
Oct. 25, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2021