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Element Vancouver Metrotown

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Indoor pool
Indoor pool
Suite, 1 Bedroom, Non Smoking, Balcony | Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Overview of Element Vancouver Metrotown

Element Vancouver Metrotown

3.5 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Restaurant
Map
5988 Willingdon Avenue, Burnaby, BC, V5H 2A7

Explore the area

  • Popular LocationCrystal Mall1 min walk
  • Popular LocationMetropolis at Metrotown6 min walk
  • Popular LocationSwangard Stadium17 min walk
  • AirportVancouver, BC (YVR-Vancouver Intl.)32 min drive

Room options

About this area

Burnaby

Near a metro station, Element Vancouver Metrotown is in Metrotown, a neighborhood in Burnaby with good shopping. Canada Place Cruise Ship Terminal and Port of Vancouver are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Stanley Park. Looking to enjoy an event or a game while in town? See what's happening at Nat Bailey Stadium or Empire Fields.

What's nearby

  • Crystal Mall - 1 min walk
  • Metropolis at Metrotown - 6 min walk
  • Swangard Stadium - 17 min walk
  • Deer Lake - 6 min drive
  • Burnaby Hospital - 7 min drive

Getting around

  • Metrotown Station - 9 min walk
  • Vancouver Rocky Mountaineer Station - 12 min drive
  • Vancouver Intl. Airport (YVR) - 32 min drive

Restaurants

  • Ha Cafe - 2 min walk
  • Isami Sushi - 3 min walk
  • Hon Sushi - 3 min walk
  • Earls - 3 min walk
  • Nando's - 3 min walk

About this property

Element Vancouver Metrotown

3.5-star eco-friendly hotel in the heart of Metrotown
Consider a stay at Element Vancouver Metrotown and take advantage of free to-go breakfast, a free grocery shopping service, and a terrace. For some rest and relaxation, visit the sauna or the steam room. The onsite restaurant, Trattoria Burnaby, features Italian cuisine and brunch. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also find perks like:
  • An indoor pool
  • Free bicycle rentals, self parking (surcharge), and an electric car charging station
  • 4 meeting rooms, a TV in the lobby, and a front desk safe
  • Luggage storage, barbecue grills, and concierge services
  • Guest reviews speak highly of the family-friendly amenities
Room features
All guestrooms at Element Vancouver Metrotown have thoughtful touches such as premium bedding and laptop-compatible safes, as well as amenities like free WiFi and air conditioning.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, kitchenettes, and mini fridges

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CAD 19 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Free on-the-go breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Trattoria Burnaby

Things to do

  • 24-hour fitness center
  • Free bicycle rentals
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe
  • Grocery/convenience store
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Free grocery shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space (4373 square feet)
  • Meeting rooms - 4

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Up to 50 lbs
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 19 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Element Vancouver Metrotown Hotel Burnaby
Element Vancouver Metrotown Hotel
Element Vancouver Metrotown Burnaby
Element Vancouver Metrotown
Element Vancouver Metrotown Hotel
Element Vancouver Metrotown Burnaby
Element Vancouver Metrotown Hotel Burnaby

Frequently asked questions

Does Element Vancouver Metrotown have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Element Vancouver Metrotown?

As of Oct 1, 2022, prices found for a 1-night stay for 2 adults at Element Vancouver Metrotown on Oct 10, 2022 start from CA $220.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Element Vancouver Metrotown pet-friendly?

Yes, this property allows pets with a maximum weight of up to 50 lbs per pet.

How much is parking at Element Vancouver Metrotown?

Self parking is available for CAD 19 per night.

What time is check-in at Element Vancouver Metrotown?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.

What time is check-out at Element Vancouver Metrotown?

Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).

Where is Element Vancouver Metrotown located?

Located in Metrotown, this eco-friendly hotel is within a 10-minute walk of Crystal Mall and Metropolis at Metrotown. Central Park and British Columbia Institute of Technology are also within 1 mi (2 km). Metrotown Station is 9 minutes by foot and Patterson Station is 10 minutes.

Can I cancel my reservation for free at Element Vancouver Metrotown and receive a full refund?

Yes, Element Vancouver Metrotown offers free cancellation on select room rates, because flexibility matters! Please refer to Element Vancouver Metrotown cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 672 out of 1000 reviews
5 - Excellent 67%
Rating 4 - Good. 260 out of 1000 reviews
4 - Good 26%
Rating 3 - Okay. 40 out of 1000 reviews
3 - Okay 4%
Rating 2 - Poor. 11 out of 1000 reviews
2 - Poor 1%
Rating 1 - Terrible. 17 out of 1000 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Serguei
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!
Stayed 4 nights in Sep 2022

5/5 Excellent

tara
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. They could do better on the breakfast but it’s free so I shouldn’t complain.
Stayed 3 nights in Aug 2022

5/5 Excellent

Haydee P
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, the hotel premises are clean
Stayed 6 nights in Aug 2022

2/5 Poor

Farah
Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Upon arrival, we were not greeted with any kindness from the front desk ladies. I was completely caught off guard from the disrespect my boyfriend and I received from them both. I could not wait to check out
Stayed 1 night in Aug 2022

5/5 Excellent

Jeff, Duvall
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good view and nice room. Our bathroom door would not close, it was broken and there was all sorts of liquid in the car park that dripped onto the roof and windows of my car.
Stayed 1 night in Aug 2022

5/5 Excellent

Jasmeet
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved the hospitality and the staff was really nice and helpful. My stay at elements was the best choice ive ever made and it was so calm sitting outside in balcony with everything so clean. felt like home. Thankyou for giving me this amazing staying experience at your hotel
Stayed 1 night in Jul 2022

5/5 Excellent

Hayssam
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Awesome breakfast. Beautiful views.
Stayed 1 night in Jul 2022

5/5 Excellent

Judy
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, cleaness, convenient location, abd safe place
Stayed 1 night in Jul 2022