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DoubleTree by Hilton Hotel Vancouver

4.0 star property
Upscale hotel with airport shuttle service and a 24-hour fitness center

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for DoubleTree by Hilton Hotel Vancouver

Premium bedding, down comforters, pillowtop beds, in-room safe
Indoor pool
Hiking
Daily buffet breakfast (USD 12.95 per person)
Reception

Reviews

8.0

Very good

Popular amenities

  • Parking included
  • Hot tub
    Hot tubHot tub
  • Pool
    PoolPool
  • Bar
    BarBar
  • Free airport shuttle
    Free airport shuttleFree airport shuttle
  • Room service
    Room serviceRoom service

Explore the area

Map
12712 SE 2nd Cir, Vancouver, WA, 98684
  • Popular LocationVancouver Mall6 min drive
  • Popular LocationHarmony Sports Complex8 min drive
  • AirportPortland, OR (PDX-Portland Intl.)10 min drive
  • Popular LocationCascade Station10 min drive

Most relevant reviews

ExperimentalCarousel

4/10 Poor

There was no advance warning of the state this hotel is currently in on Expedia or the hotel’s website. Apparently it ha...
Leigh
Jul. 23, 2024
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About the area

Vancouver

Located in Vancouver, DoubleTree by Hilton Hotel Vancouver is in the business district and near the airport. Travelers eager for a bit of culture can stop by RV Inn Style Resorts Amphitheater, while those who have shopping on the agenda may want to visit Cascade Station and Vancouver Mall. Looking to enjoy an event or a game while in town? See what's going on at Moda Center. Discover the area's water adventures with kayaking and sailing nearby, or enjoy the great outdoors with hiking/biking trails.
Visit our Vancouver travel guideOpens in a new window

What's nearby

  • Vancouver Mall - 6 min drive
  • Harmony Sports Complex - 8 min drive
  • Cascade Station - 10 min drive
  • Oregon Convention Center - 18 min drive
  • Moda Center - 20 min drive

Getting around

  • Parkrose-Sumner Transit Center - 9 min drive
  • Vancouver Station - 17 min drive
  • Portland International Airport (PDX) - 10 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Taco Bell - ‬12 min walk
  • ‪Elmer's Restaurant - ‬15 min walk
  • ‪Burger King - ‬16 min walk
  • ‪Wendy's - ‬14 min walk

About this property

DoubleTree by Hilton Hotel Vancouver

Upscale hotel near Vancouver Mall
Located close to Cascade Station, DoubleTree by Hilton Hotel Vancouver provides a free roundtrip airport shuttle, a terrace, and dry cleaning/laundry services. For some rest and relaxation, visit the spa tub. The on-site American cuisine buffet restaurant, Press Northwest, serves breakfast. Free WiFi in public areas, with speed of 25+ Mbps, is available to all guests, along with a fireplace in the lobby and a bar.
Additional perks include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and an elevator
  • Concierge services, coffee/tea in the lobby, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 98 rooms include comforts such as premium bedding and air conditioning, in addition to perks like late night room service and safes.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with shower/tub combinations and free toiletries
  • 39-inch LCD TVs with premium channels
  • Refrigerators, microwaves, and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.95 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Press Northwest
  • Press Northwest Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 2,400 square feet of conference space
  • 24-hour business center

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LCD TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from February 4 to March 18:
  • Spa tub
The property will be renovating from February 13 2023 to February 28 2025 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 6.95 for children
  • Fee for in-room wireless internet: USD 6.95 per 24-hour period (rates may vary)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 5:00 AM to midnight
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Phoenix Inn Suites Hotel Vancouver
Phoenix Inn Suites Vancouver
Phoenix Hotel Vancouver
Phoenix Inn - Vancouver Hotel Vancouver
DoubleTree Hilton Hotel Vancouver
DoubleTree Hilton Vancouver
Doubletree By Hilton Vancouver
DoubleTree by Hilton Hotel Vancouver Hotel
DoubleTree by Hilton Hotel Vancouver Vancouver
DoubleTree by Hilton Hotel Vancouver Hotel Vancouver

Frequently asked questions

Does DoubleTree by Hilton Hotel Vancouver have a pool?

Yes, this property has an indoor pool. Pool access is from 5:00 AM–midnight.

How much does it cost to stay at DoubleTree by Hilton Hotel Vancouver?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Vancouver on Aug 4, 2024 start from CA $186.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Hotel Vancouver pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a deposit of USD 50.00 per stay and a fee of USD 50.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at DoubleTree by Hilton Hotel Vancouver?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Hotel Vancouver?

Check-in start time: 3 PM; Check-in end time: 1 AM. After-hours check-in is not available.

What time is check-out at DoubleTree by Hilton Hotel Vancouver?

Check-out is at 11:00 AM. Late check-out is available for USD 30.00 (subject to availability).

Does DoubleTree by Hilton Hotel Vancouver provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 7:00 AM–11:00 PM on request.

Where is DoubleTree by Hilton Hotel Vancouver located?

Situated near the airport, this hotel is within 9 mi (15 km) of Vancouver Mall, Cascade Station, and Jantzen Beach Center. RV Inn Style Resorts Amphitheater and Lloyd Center are also within 16 mi (25 km).

DoubleTree by Hilton Hotel Vancouver Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 420 out of 1005 reviews" "
Rating 8 - Good. 302 out of 1005 reviews" "
Rating 6 - Okay. 140 out of 1005 reviews" "
Rating 4 - Poor. 87 out of 1005 reviews" "
Rating 2 - Terrible. 56 out of 1005 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Carissa

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
The staff is very friendly and helpful but the rooms aren’t cleaned on daily basis even when asked. Had to go down to the reception to get towels and toiletries. Overall, I had a good time but the service was not the best. I wouldn’t recommend this place to friends or family.
Stayed 2 nights in Jul 2024

4/10 Poor

Leigh

Travelled with family
Disliked: Amenities, property conditions & facilities
There was no advance warning of the state this hotel is currently in on Expedia or the hotel’s website. Apparently it has changed ownership according to a sign on the front desk and has “temporary furnishings”. The couch and ottomans were peeling to the point pieces of the furniture ended up on our clothes and all over the room. 2 bath towels for 5 people. No bedding for the pullout couch despite being booked for 5th person. When we requested bedding and a cover for the couch, the maintenance man that was very rude and said “here’s a sheet-use it to cover your couch”. Asked the bartender on the Sunday evening if we could bring our young adult kids in to play a boardgame (due to our room being in the shape it was in) and as paying customers that was fine. Until he wanted to close up and told us we had to leave. We simply requested to leave a light on so we could finish our game, not requiring any further service from him. Complete lack of customer service. This was after another man asked to eat his take out dinner for a business meeting with another guest, was told he couldn’t bring outside food and told to eat it in his room. We were the only people sitting there. For reference,this was not closed off or needing to be locked up. We could still be seen from the front desk concierge, who was a wonderful gentleman who said he’d gladly let us stay expect the bartender outranked him. We hotel with Hilton frequently and this was by far the most atrocious by a long shot.
Stayed 3 nights in Jul 2024

4/10 Poor

Lana

Travelled with family
I have been to the property a couple times. I was there this time last year, the furniture in the rooms are horrible. If they haven’t replaced them in a year then they should just remove them. No one would sit on those things. I was in the lobby earlier each morning trash was overflowing and no one seemed to care..
Stayed 2 nights in Jul 2024

4/10 Poor

Mary

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This overpriced motel is supposedly under renovation and needs it badly, but we saw no signs of work underway. Upon check-in, we were warned that corrosive chemicals used during Covid (that’s YEARS, Hilton!) had damaged the vinyl seating but weren’t prepared for how shredded they actually are IN EVERY ROOM. We were promised sheeting to cover it, which never appeared. Our room also had a huge ceiling patch in progress over the bed. Tiny, slow, stale-smelling elevator, dingy public areas, overwhelmed desk agent. Tried to check out immediately but third-party booking through Expedia made refund impossible.
Stayed 1 night in Jul 2024

6/10 Okay

Miriam

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Housekeeping starts knowing at 9 am, knowing that your check out is at 11am. It was a little frustrating because they didn’t care about you.
Stayed 1 night in Jul 2024

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff no help ,and the room was dirty cleanless
Stayed 1 night in Jun 2024

2/10 Terrible

thomas, Moorpark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The furniture in my room needed a total replacement Peeling leather so badly that at check in I was offered bedsheets to put on the couch. Lampshades had holes in it. Drapes would not close. The saving grace was your wonderful evening staff and your bartender.
Stayed 1 night in Jul 2024

2/10 Terrible

Erik

Stayed 4 nights in Jun 2024

6/10 Okay

Vicente

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were friendly. Location was ok, you were close enough to stores & food options. The room was spacious but not the cleanest. Weird smell from bathroom vent.
Stayed 2 nights in Jun 2024

8/10 Good

Aisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and staff was nice. I guess they are in the middle of a remodel(?) so the couch /pull out bed in our room was in unsatisfactory condition. Probably should have given some kind of refund or credit. It was torn apart and looked like it should have been thrown away. Not ok. For a $220/night room I would expect much more than a torn up couch. Breakfast was good, we were there for a soccer tournament so the early breakfast was convenient.
Stayed 2 nights in Jun 2024

6/10 Okay

Mohammed, Doha

Liked: Cleanliness
Disliked: Property conditions & facilities
.
Stayed 1 night in Jun 2024

6/10 Okay

Catalina

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2024

2/10 Terrible

jeff

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Food service area gross dirty unkept, food was worse.
Stayed 1 night in Jun 2024

6/10 Okay

Kelli

They are in the process of remodeling, so this will improve. But the couch and footstools were falling apart due to being wiped with harsh chemicals during covid times, which looked terrible. The breakfast area was understaffed but she was doing her best. The pool was nice.
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access
Stayed 1 night in Jun 2024

8/10 Good

Thomas

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The property is being renovated and there is a lot of work to be done. I would expect in a couple months the place should be in much better shape. BatCave Games nearby is a great hobby store. Regarding the rest of the neighborhood, we had 3 encounters with people on drugs within a half mile of the hotel.
Stayed 1 night in May 2024

4/10 Poor

Hong hanh

Stayed 1 night in May 2024

4/10 Poor

Mark

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Definitely not a 4-star hotel like Expedia classifies it as.
Stayed 1 night in May 2024

6/10 Okay

Steve

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

WENDY, PORTLAND

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids, they loved it!
Stayed 1 night in Apr 2024

10/10 Excellent

Teashja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great lady who checked me in very great I haven’t seen a person that professional in a long time I couldn’t ask questions she literally answered them all
Stayed 1 night in Apr 2024

4/10 Poor

Yulien

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The facility is not Hilton standards
Stayed 3 nights in Apr 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Well... It could've been worse...
I had to ask for a different room right after check in. Our first room was located down a hallway that looked completely different than the rest of the hotel. The hallway carpets were ripped up and the wallpaper looked like it had all been ripped off. It was kinda creepy if I'm being honest. I get that hotels go through renovations sometimes but had I known ahead of time, I would've considered a different hotel. We get into the first room, and it smelled like someone dumped an ashtray all over and the couch looked like someone tried peeling off the pleather. Needless to say I walked right back down to request a different room. The second room they gave us was definitely better. The couch was still not in great shape but overall at least the room looked cleaner and didn't smell. The staff were super friendly and helpful, and the bacon in the morning was good. Not sure if I'd ever go back to this particular hotel, but in retrospect, I'm glad it wasn't worse.
Stayed 1 night in Mar 2024

10/10 Excellent

Jana

Stayed 2 nights in Mar 2024

8/10 Good

Zena Emily

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities
Staff was very helpful!
Stayed 1 night in Mar 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0