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Civic Hotel Autograph Collection

Photo gallery for Civic Hotel Autograph Collection

Exterior
Meeting facility
Daily cooked-to-order breakfast (CAD 25.00 per person)
Room, 2 Queen Beds, Non Smoking | Bathroom | Shower, free toiletries, hair dryer, bathrobes
Property amenity

Overview of Civic Hotel Autograph Collection

Civic Hotel Autograph Collection

4.0 star property
8.8 out of 10 Excellent
8.8/10 Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
Map
13475 Central Avenue, Surrey, BC, V3T 0K2

Explore the area

  • Popular LocationCentral City Shopping Centre4 min walk
  • Popular LocationHolland Park11 min walk
  • Popular LocationGuilford Town Centre4 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)34 min drive

Room options

About this area

Surrey

Civic Hotel Autograph Collection is located in City Centre, a neighborhood in Surrey, and is near a metro station. Irving House and Massey Theatre are cultural highlights, and travelers looking to shop may want to visit Central City Shopping Centre and Guilford Town Centre. Bear Creek Park and Burnaby Village Museum are also worth visiting. Discover the area's water adventures with kayaking, scuba diving, and snorkeling nearby, or enjoy the great outdoors with hiking/biking trails.
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Map

What's nearby

  • Central City Shopping Centre - 4 min walk
  • Holland Park - 11 min walk
  • Bear Creek Park - 4 min drive
  • Guilford Town Centre - 4 min drive
  • Surrey Arts Centre - 5 min drive

Getting around

  • Surrey Central Station - 3 min walk
  • Port Coquitlam Station - 15 min drive
  • Vancouver Intl. Airport (YVR) - 34 min drive

Restaurants

  • McDonald's - 5 min walk
  • Big Star Sandwich Co - 4 min walk
  • Church's Chicken - 7 min walk
  • Burger King - 4 min walk
  • All About Pho - 7 min walk

About this property

Civic Hotel Autograph Collection

4-star eco-certified hotel located in City Centre
You can look forward to a terrace, a coffee shop/cafe, and dry cleaning/laundry services at Civic Hotel Autograph Collection. The onsite coffee shop, Prado Cafe, features light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and 8 meeting rooms
  • Multilingual staff, a computer station, and concierge services
  • A ballroom, smoke-free premises, and a front-desk safe
  • Guest reviews give top marks for the dining options
Room features
All 144 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes. Guests reviews say good things about the clean rooms at the property.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and heating

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, Hindi, Romanian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM–10:00 AM for a fee: CAD 25 for adults and CAD 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Dominion Bar & Kitchen
  • Prado Cafe

Things to do

  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 8 meeting rooms
  • Business center
  • Computer station
  • Conference center (7,978 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower available in select rooms
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower only
  • Towels

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 per room (up to 110 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: CAD 500.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 25.00 for adults and CAD 14.00 for children
  • Self parking fee: CAD 20 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The seasonal pool will be open from April 01 to September 30
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Civic Autograph Collection
Civic Autograph Collection
Civic Hotel Autograph Collection Hotel
Civic Hotel Autograph Collection Surrey
Civic Hotel Autograph Collection Hotel Surrey

Frequently asked questions

Does Civic Hotel Autograph Collection have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Civic Hotel Autograph Collection?

As of Jun 2, 2023, prices found for a 1-night stay for 2 adults at Civic Hotel Autograph Collection on Jun 11, 2023 start from CA $215.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Civic Hotel Autograph Collection pet-friendly?

Yes, this property allows pets (limit 2 per room) with a maximum weight of up to 110 lbs per pet. There's a fee of CAD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Civic Hotel Autograph Collection?

Self parking is available for CAD 20 per day.

What time is check-in at Civic Hotel Autograph Collection?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Civic Hotel Autograph Collection?

Check-out is at noon.

Where is Civic Hotel Autograph Collection located?

Located in City Centre, this eco-certified hotel is within a 15-minute walk of Central City Shopping Centre and Holland Park. Guilford Town Centre and Bear Creek Park are also within 3 mi (5 km). Surrey Central Station is only a 3-minute walk and King George Station is 12 minutes.

Civic Hotel Autograph Collection Reviews

Civic Hotel Autograph Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 427 out of 681 reviews" "
" "10 - Excellent 63%
Rating 8 - Good. 166 out of 681 reviews" "
" "8 - Good 24%
Rating 6 - Okay. 41 out of 681 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 19 out of 681 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 28 out of 681 reviews" "
" "2 - Terrible 4%

9.3/10

Cleanliness

9.0/10

Staff & service

8.5/10

Amenities

9.2/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

8/10 Good

Chad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Seemed like it was in a pretty rough community
Stayed 2 nights in May 2023

10/10 Excellent

Sohan, abbotsford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good shopping centre nearby
Stayed 1 night in May 2023

10/10 Excellent

Tarlock, San Carlos

Liked: Cleanliness
Stayed 5 nights in May 2023

8/10 Good

orowo

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs were so friendly, and the place is so neat
Stayed 3 nights in May 2023

10/10 Excellent

Violette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely boutique hotel. No details missed to accommodate one’s needs. Very courteous and conscious employees. Highly recommend.
Stayed 1 night in Apr 2023

8/10 Good

mandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was tidy... well done. But view of room from windows wasn't that good.....
Stayed 5 nights in Apr 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was outstanding. I got lost finding the hotel and Bonnie was very patient with me. The rest of the staff was very courteous as well
Stayed 2 nights in Apr 2023

10/10 Excellent

Timothy Chang Tien

Stayed 1 night in Apr 2023

10/10 Excellent

paras

Stayed 4 nights in Apr 2023

10/10 Excellent

kim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are amazing, care about customer and are accommodating. I made 2 bookings in 4 days and wasn't asked to change rooms. Food was overpriced and not good at the restaurant
Stayed 1 night in Apr 2023