5/5 Excellent
HARPREET
Travelled with family
Oct. 22, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2021
Civic Hotel Autograph Collection
Photo gallery for Civic Hotel Autograph Collection
Overview of Civic Hotel Autograph Collection
Civic Hotel Autograph Collection
4.4/5 Excellent
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Pet-friendly
- Air conditioning
- Restaurant
- Breakfast available
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
13475 Central Avenue, Surrey, BC, V3T 0K2
Explore the area
- Central City Shopping Centre8 min walk
- Holland Park10 min walk
- Guilford Town Centre9 min drive
- Vancouver, BC (YVR-Vancouver Intl.)38 min drive
Choose dates to view prices
About this area
Surrey
Located in Surrey, Civic Hotel Autograph Collection is in the city center and near a metro station. Travelers who have shopping on the agenda can visit Metropolis at Metrotown and Coquitlam Centre. Bear Creek Park and Burnaby Village Museum are also worth visiting. Discover the area's water adventures with kayaking, scuba diving, and snorkeling nearby, or enjoy the great outdoors with hiking/biking trails.
What's nearby
- Central City Shopping Centre - 8 min walk
- Holland Park - 10 min walk
- Bear Creek Park - 4 min drive
- Surrey Arts Centre - 9 min drive
- Guilford Town Centre - 9 min drive
Getting around
- Surrey Central Station - 3 min walk
- Port Coquitlam Station - 15 min drive
- Vancouver International Airport (YVR) - 38 min drive
Restaurants
- Prado Cafe — 1 min walk
- Dominion Bar & Kitchen — 1 min walk
- Sushi King George — 3 min walk
- Central City Brewing Company — 4 min walk
- Sushi & Roll — 4 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Safety measures
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and transportation
- Self parking on site (CAD 13 per day; includes in/out privileges)
- Valet parking on site (CAD 24 per day; includes in/out privileges)
- Wheelchair-accessible parking available
Food and drink
- Cooked-to-order breakfast available for a fee daily 6:00 AM–10 AM: CAD 21.00 per person
- 1 restaurant and 1 coffee shop/café
- 1 bar
- Room service available
Things to do
- Seasonal outdoor pool
Family friendly
- Free cribs/infant beds
- Seasonal outdoor pool
- Soundproofed rooms
Conveniences
- ATM/banking services
- Ballroom
- Elevator
- Free newspapers in lobby
- Reception hall
Guest services
- 24-hour front desk
- Concierge services
- Dry cleaning service
- Housekeeping (on request)
- Luggage storage
- Multilingual staff
- Wedding services
Languages spoken
- Arabic
- English
- Filipino
- French
- Hindi
- Romanian
Business services
- Business center
- Computer station
- Conference center (7978 square feet of space)
- Meeting rooms - 8
Outdoors
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices in meeting rooms
- Braille signage
- Grab bar near toilet
- Height-adjustable showerhead
- In-room accessibility
- Lever door handles
- Low-height counter and sink
- Low-height door lock
- Low-height electrical outlets in bathroom
- Low-height view port in door
- Raised toilet seat
- Roll-in shower (select rooms)
- Transfer shower
- Visual alarms in hallways
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Free cribs/infant beds
- Heating
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Shower
- Towels
Entertainment
- 32-inch LED TV
- Premium channels
- Satellite channels
Food and drink
- Coffee/tea maker
- Free bottled water
More
- Desk
- Free local calls
- Free long-distance calls
- Free newspapers
- Iron/ironing board
- Laptop-compatible safe
- Laptop-friendly workspace
- Phone
- Soundproofing
Similar properties
See similar properties
Surrey
City Centre
Hotel
Guest rating 4+
Washer and dryer
Pool
Family-friendly
4 star
Policies
Check-in
Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 19
Check-out
Check-out before noon
Special check-in instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Renovations and closures
The following facilities or services will be unavailable from October 13 2021 to April 30 2022 (dates subject to change):
- Swimming pool
The following facilities are closed seasonally each year. They will be closed from October 1 to April 30:
- Swimming pool
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CAD 50 per accommodation, per stay
2 per room (up to 110 lbs)
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Breakage deposit: CAD 500.00 per night
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for cooked-to-order breakfast: CAD 21.00 per person (approximately)
- Self parking fee: CAD 13 per day (in/out privileges)
- Valet parking fee: CAD 24 per day (in/out privileges)
- Pet fee: CAD 50 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted
We should mention
The seasonal pool will be open from April to September
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Civic Autograph Collection
Civic Autograph Collection
Civic Hotel Autograph Collection Hotel
Civic Hotel Autograph Collection Surrey
Civic Hotel Autograph Collection Hotel Surrey
Frequently asked questions
Overall score and ratings
4.4
Excellent
4.7/5
Cleanliness
4.5/5
Staff & service
4.2/5
Amenities
4.6/5
Property conditions & facilities
4/5 Good
Anita
Travelled with partner
Oct. 21, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021
5/5 Excellent
Thomas
Oct. 19, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2021
3/5 Okay
Mei
Travelled with group
Oct. 18, 2021
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2021
5/5 Excellent
hardeep
Travelled with partner
Oct. 18, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021