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Civic Hotel Autograph Collection

4 out of 5
See more in Vancouver (and vicinity)

Photo gallery

Featured image
Outdoor spa bath
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Guest reviews

4.4 out of 5 Excellent
297 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air conditioning
Restaurant
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Map

13475 Central Avenue, Surrey, BC

Explore the area

Popular LocationCentral City Shopping Centre8 min walk
Popular LocationHolland Park10 min walk
Popular LocationGuilford Town Centre7 min drive
AirportVancouver, BC (YVR-Vancouver Intl.)38 min drive
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  • Room, 1 Double Bed, Accessible, View

    Photos of Room, 1 Double Bed, Accessible, View

    Room amenities

    • 334 sq ft
    • City view
    • Sleeps 2
    More detailsRoom, 1 Double Bed, Accessible, View

  • Room, 2 Queen Beds, Non Smoking, City View

    Photos of Room, 2 Queen Beds, Non Smoking, City View

    4.5/5 guest room rating

    Room amenities

    • 360 sq ft
    • City view
    • Sleeps 4
    More detailsRoom, 2 Queen Beds, Non Smoking, City View

  • Room, 1 King Bed, Non Smoking, View

    Photos of Room, 1 King Bed, Non Smoking, View

    4.7/5 guest room rating

    Room amenities

    • 345 sq ft
    • City view
    • Sleeps 2
    More detailsRoom, 1 King Bed, Non Smoking, View

  • Room, 1 King Bed, Non Smoking, View

    Photos of Room, 1 King Bed, Non Smoking, View

    4.6/5 guest room rating

    Room amenities

    • 372 sq ft
    • City view
    • Sleeps 2
    More detailsRoom, 1 King Bed, Non Smoking, View

About this area

Surrey

Located in Surrey, Civic Hotel Autograph Collection is in the city centre and near a metro station. Metropolis at Metrotown and Coquitlam Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Holland Park. Bear Creek Park and Burnaby Village Museum are also worth visiting. Discover the area's water adventures with kayaking, scuba diving and snorkelling nearby, or enjoy the great outdoors with hiking/biking trails.
Visit our Surrey travel guide
Map
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Popular Location

What's nearby

  • Central City Shopping Centre - 8 min walk
  • Holland Park - 10 min walk
  • Bear Creek Park - 4 min drive
  • Guilford Town Centre - 7 min drive
  • Hard Rock Casino Vancouver - 17 min drive

Getting around

  • Surrey Central Station - 3 min walk
  • Port Coquitlam Station - 15 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.) - 38 min drive

Restaurants

  • Prado Cafe — 1 min walk
  • Dominion Bar & Kitchen — 1 min walk
  • Sushi King George - 3 min walk
  • Central City Brewing Company - 4 min walk
  • Sushi & Roll - 4 min walk

About this property

Civic Hotel Autograph Collection

4-star hotel near Holland Park
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include a conference centre, a business centre and conference space. All 144 rooms offer free WiFi and free wired Internet, plus room service (during limited hours) and LED TVs with satellite channels. Other amenities available to guests include coffee/tea makers, free newspapers and free long-distance calls.
Civic Hotel Autograph Collection offers 144 forms of air-conditioned accommodation with laptop-compatible safes and free newspapers. 32-inch LED televisions come with premium satellite channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Surrey hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: CAD 14 per day
  • Valet parking: CAD 24 per day

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10 AM: CAD 21.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Dry cleaning service
  • Free cots/infant beds

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • Arabic
  • English
  • Filipino
  • French
  • Hindi
  • Romanian

Business services

  • 8 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (7978 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Linens

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in between 3:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from August 17 2020 to April 30 2021 (dates subject to change):
  • Dining venue(s)
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 50 per accommodation, per stay
2 per room (up to 110 lbs/50 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: CAD 500.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: CAD 21.00 per person (approximately)
  • Self-parking fee: CAD 14 per day (in/out privileges)
  • Valet parking fee: CAD 24 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Civic Autograph Collection
Civic Hotel Autograph Collection Hotel
Civic Hotel Autograph Collection Surrey
Civic Hotel Autograph Collection Hotel Surrey

Frequently asked questions

Can I cancel my reservation for free at Civic Hotel Autograph Collection and receive a full refund?
Yes, Civic Hotel Autograph Collection offers free cancellation on select room rates, because flexibility matters! Please refer to Civic Hotel Autograph Collection cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Civic Hotel Autograph Collection?
As of Oct 27, 2020, prices found for a 1-night stay for 2 adults at Civic Hotel Autograph Collection on Oct 29, 2020 start from CA $118, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Civic Hotel Autograph Collection pet-friendly?
Yes, this property allows pets (limit 2 per room) with a maximum weight of up to 50 kg per pet. There's a fee of CAD 50 per accommodation, per stay.
How much is parking at Civic Hotel Autograph Collection?
Self-parking is available for CAD 14 per day.
What time is check-in at Civic Hotel Autograph Collection?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Civic Hotel Autograph Collection?
Checkout is at noon.
Where is Civic Hotel Autograph Collection located?
Located in the heart of Surrey, this hotel is within a 15-minute walk of Central City Shopping Centre and Holland Park. Guilford Town Centre and Bear Creek Park are also within 3 miles (5 km). Surrey Central Station is only a 3-minute walk and King George Station is 12 minutes.
4.4
Excellent
5 - Excellent
179
4 - Good
88
3 - Okay
18
2 - Poor
3
1 - Terrible
9

4.7/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Staff & service
Beautiful room nice view great location nice restaurant
Stayed 1 night in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff. Rooms are very clean.
Stayed 1 night in Oct 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Great clean hotel. No ice machine or kettles in the room, but luckily I was able to ask for these. Very friendly staff. Location slightly sketchy, but that's not the hotel's fault. The parkade is 3 levels underground so I felt secure.
Stayed 1 night in Oct 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Great hotel, good food, clean and modern, close to amenities and walking distance to Tim’s
Stayed 1 night in Sep 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay .... my only problem was the constant noise from the sky train.
Stayed 1 night in Sep 2020

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