COVID-19 restrictions.

See detailsOpens in a new window

Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre

Photo gallery for Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre

Featured Image
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Room Amenity

Overview of Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre

VIP Access

Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
1100 Granville St, Vancouver, BC, V6Z2B6

Explore the area

  • Popular LocationRobson Street10 min walk
  • Popular LocationCanada Place19 min walk
  • Popular LocationVancouver Waterfront20 min walk
  • AirportVancouver, BC (YVR-Vancouver Intl.)22 min drive

Choose dates to view prices

About this area

Vancouver

Located in Vancouver, Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre is in the business district and near the beach. Vancouver Waterfront and Port of Vancouver are worth checking out if an activity is on the agenda, while those looking for area attractions can visit TELUS World of Science and Vancouver Maritime Museum. Looking to enjoy an event or a game while in town? See what's going on at Rogers Arena, or consider a night out at Commodore Ballroom. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snow tubing and sledding.

What's nearby

  • Vancouver International Film Centre - 2 min walk
  • St. Paul's Hospital - 4 min walk
  • Robson Street - 10 min walk
  • Canada Place - 19 min walk
  • Vancouver Waterfront - 20 min walk

Getting around

  • Yaletown-Roundhouse Station - 8 min walk
  • Vancouver Waterfront Station - 17 min walk
  • Vancouver International Airport (YVR) - 22 min drive

Restaurants

  • The Edge Social Grill — 1 min walk
  • Crave India — 2 min walk
  • Blenz Coffee — 2 min walk
  • Basil Pasta Bar — 2 min walk
  • Fritz Frie House — 2 min walk

About this property

Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre

Eco-friendly Vancouver hotel in Downtown Vancouver with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space. All 118 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with digital channels. Other amenities available to guests include balconies, room service, and rainfall showerheads.
Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre offers 118 accommodations with safes and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CAD 27.34 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 15-20 for adults and CAD 10-15 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center

Family friendly

  • Microwave
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • Chinese
  • English
  • French
  • German
  • Greek
  • Italian
  • Romanian
  • Russian
  • Spanish
  • Swedish
  • Turkish
  • Ukrainian

Business services

  • Business center
  • Computer station
  • Conference center (5500 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower

Entertainment

  • Cable/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night, plus a deposit of CAD 50 per day
Dogs welcome
2 per room
Pets cannot be left unattended
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per day
  • Resort fee: CAD 2.10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 15 and CAD 20 for adults, CAD 10 and CAD 15 for children (approximately)
  • Covered self parking fee: CAD 27.34 per day
  • Pet deposit: CAD 50 per day
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Best Western Chateau Granville
Best Western Granville
Best Western Plus Chateau
Best Western Plus Chateau Granville Hotel Vancouver
Best Western Plus Chateau Granville Vancouver
Best Western Plus Granville
Chateau Best Western Granville
Chateau Granville
Chateau Granville Best Western
Granville Best Western
Best Western Plus Chateau Granville Hotel
Best Western Plus Chateau Granville
Best Western Plus Chateau Granville Hotel Suites
Best Western Plus Chateau Granville Hotel Suites

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 471 out of 979 reviews
5 - Excellent 48%
Rating 4 - Good. 383 out of 979 reviews
4 - Good 39%
Rating 3 - Okay. 82 out of 979 reviews
3 - Okay 8%
Rating 2 - Poor. 22 out of 979 reviews
2 - Poor 2%
Rating 1 - Terrible. 21 out of 979 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Staff & service, property conditions & facilities
We had a good stay for our first family trip to Vancouver. We loved the convenience of nearby restaurants, public transit and views. Staff was very welcoming and courteous. Our room was cozy and clean. However, when travelling with young kids, many families look for the convenience of in-room dishware when they prefer to eat in, which the room didn't provide despite having a fridge and microwave. But we remedied that issue by calling front desk each time we needed bowls and cutlery. Housekeeping staff was lovely! We would go back.
Stayed 5 nights in Aug 2021

3/5 Okay

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Service was exceptionally good. They have no house keepers nor do they provide any hand sanitizer or liquid hand soap in any of the rooms, considering we are in a pandemic. My bathtub was not draining probably, maintenance came and “fixed” it but it still wasn’t draining properly. A side note though, the area where this hotel is located is homeless infested and not the most amazing site. I probably won’t stay here ever again. I was disappointed that our room never got cleaned for our whole stay, for God sake, at least have the rooms sanitized once a day. I initially booked a family room with two Queen size beds but it got “upgraded” to a different family rom but with double beds instead of queen size beds. It was quite an experience
Stayed 2 nights in Sep 2021

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed in the condition of the hotel. First room smelled of smoke so had to get moved to a different room. Second room was better but property is in need of a refresh/renovation - especially considering the price
Stayed 5 nights in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. Very helpful and kind staff members. The hotel felt very safe
Stayed 2 nights in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Juan concierge was very helpful
Stayed 3 nights in Aug 2021