All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 513 out of 1000 reviews" "
10 - Excellent
513
Rating 8 - Good. 357 out of 1000 reviews" "
8 - Good
357
Rating 6 - Okay. 85 out of 1000 reviews" "
6 - Okay
85
Rating 4 - Poor. 29 out of 1000 reviews" "
4 - Poor
29
Rating 2 - Terrible. 16 out of 1000 reviews" "
2 - Terrible
16
9.0/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Excellent
Ravinder
Apr 9, 2024
Liked: Cleanliness
Ravinder
Stayed 1 night in Apr 2024
Response from Aman Singh, Front Office Manager on Apr 14, 2024
Thank you Ravinder for choosing to stay with us and for your great feedback. We look forward to welcoming you back. Warmest Regards,
4/10 Poor
Laxmikant, Raleigh
Apr 7, 2024
Liked: Cleanliness, staff & service
Laxmikant
Stayed 1 night in Apr 2024
Response from Nav Dhillon, General Manager on Apr 8, 2024
Thank You Laxmikant you for taking the time to share your feedback. We’re sorry to hear about your experience that we didn’t meet expectations. We strive to provide exceptional service, and we regret falling short. We hope for another opportunity to deliver a superior experience.Warmest Regards,
Response from Aman Singh, Front Office Manager on Mar 30, 2024
Thank you Elizabeth for choosing to stay with us and for taking the time to share your experience. We look forward to welcoming you back.Warmest Regards,
Aman Singh front desk and sarika in the kitchen was great
MANJULA
Stayed 3 nights in Mar 2024
Response from Management on Mar 15, 2024
Thank you Manjula for taking the time to write a review. We are delighted to read that you had an excellent stay. Thank you for your kind words about Aman and Sarika. As a team, we strive to provide exceptional service, ensuring that every aspect of our guests' stays is comfortable and memorable. We look forward to the opportunity to welcome you back for another great stay.
Very friendly, helpful staff
, clean comfortable room, great breakfast.
Ken
Stayed 2 nights in Mar 2024
Response from Aman Singh, Front Office Manager on Mar 15, 2024
Thank you Ken for taking the time to share your recent experience with us. We are delighted to read that you had an excellent stay that you were pleased with cleanliness our committed staff and the service. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. We look forward to welcoming you back to our hotel.
Response from Aman Singh, Front Office Manager on Mar 9, 2024
Thank you Rupinder for taking the time to share your recent experience with us.We look forward to welcoming you back to our hotel. Warmest Regards,
10/10 Excellent
D
Mar 6, 2024
Liked: Cleanliness, staff & service, amenities
Very friendly staff, went out of their way to interact or assist.
Not afraid to use humour or personalize your stay.
D
Stayed 4 nights in Feb 2024
Response from Aman Singh, Front Office Manager on Mar 9, 2024
Thank you for taking the time to share your recent experience with us. We are delighted to read your positive remarks about our committed staff and the service. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. We look forward to welcoming you back to our hotel. Warmest Regards,
Response from Aman Singh, Front Office Manager on Mar 3, 2024
Thank you Arshpreet for choosing to stay with us and for taking the time to share your experience. We look forward to welcoming you back. Warmest Regards.
8/10 Good
Chelsea
Business traveller
Feb 27, 2024
Liked: Cleanliness, staff & service
Room was large as I was given a suite which was nice. The bed was kind of uncomfortable and the upstairs neighbors and the a/c unit were loud but overall I had a pleasant one night stay.
Chelsea
Stayed 1 night in Feb 2024
Response from Aman Singh, Front Office Manager on Mar 3, 2024
Thank you Chelsea for taking the time to share your feedback. We apologize for the inconvenience you experienced. Please note we have a very strict policy for noise and disturbance to ensure comfortable stay for all of our guests. We advise our guests to let us know so we can take care of the situation to avoid further inconvenience. Your comfort and satisfaction are our top priorities, and we hope to have the another opportunity to better serve you on your next visit.Warmest Regards
Response from Aman Singh, Front Office Manager on Mar 3, 2024
Thank you Gurjeet for choosing to stay with us and for taking the time to share your experience. We look forward to welcoming you back.Warmest Regards,
10/10 Excellent
Pattie c
Feb 22, 2024
Quiet, tidy and clean
Pattie c
Stayed 1 night in Feb 2024
Response from Aman Singh, Front Office Manager on Feb 24, 2024
Thank you Pattie for taking the time to share your recent experience with us. We are delighted to read that you were pleased with the cleanliness. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. We look forward to welcoming you back to our hotel. Warmest Regards,
Bed Bugs! We left our hotel immediately after we found bed bug. They could not find us another room in the hotel citing reason that all rooms are occupied already. We were left stranded at 9 PM without alternate accommodation. We had to pack and leave back to Seattle at 9 PM ending our vacation in between. Kids felt bad to end vacation in between.
They did not accept it was a bed bug. They did refund hotel room charge (minus taxes) however that cannot compensate for ruining our family vacation.
Response from Aman Singh, Front Office Manager on Feb 20, 2024
Dear Izumi.Thank you for choosing to stay with us and for taking the time to share your experience. We look forward to welcoming you back.Warmest Regards,
Staff really cared about our comfort and enjoyment during our stay. The room was great and had plenty of amenities. The pool was really enjoyable too. Will absolutely come again.
George
Stayed 1 night in Feb 2024
Response from Aman Singh, Front Office Manager on Feb 20, 2024
Thank George you for choosing to stay with us and for taking the time to share your experience. As a team, we strive to provide exceptional service, ensuring that every aspect of our guests' stays is comfortable and memorable. We look forward to welcoming you back. Warmest Regards,
6/10 Okay
BENJAMIN
Travelled with family and small children
Feb 17, 2024
Old and dated, but reasonably clean. We had a dumpster/filthy parking lot view
BENJAMIN
Stayed 1 night in Feb 2024
10/10 Excellent
Kevin
Feb 15, 2024
Kevin
Stayed 2 nights in Feb 2024
Response from Aman Singh, Front Office Manager on Mar 22, 2024
Thank you Kevin for choosing to stay with us and for taking the time to share your experience. We look forward to welcoming you back.
Response from Aman Singh, Front Office Manager on Feb 20, 2024
Thank you Amanda for choosing to stay with us and for taking the time to share your experience. We look forward to welcoming you back.Warmest Regards,
4/10 Poor
Satya, Bothell
Feb 7, 2024
Liked: Staff & service
Proximity to Indian Restaurants
Satya
Stayed 1 night in Jan 2024
Response from Aman Singh, Front Office Manager on Feb 11, 2024
Thank you Satya for sharing your feedback with us. We regret any confusion there may have been regarding dining options in the vicinity of our hotel. We are pleased to clarify that there are indeed several Indian restaurants located nearby, offering a variety of authentic cuisines that cater to a range of tastes and preferences. Our team is committed to providing our guests with exceptional service to make their stay comfortable and memorable, including offering recommendations for local dining experiences that are just a short walk or drive away. We look forward to welcoming you back and assisting you in exploring these culinary delights in the near future.Warmest Regards,
8/10 Good
Janice
Business traveller
Feb 6, 2024
Liked: Cleanliness, staff & service
The smell of weed and cigarette smoke in the halls was a turn off. Plumbing issues in the shower, water backs up. Staff helpful.
Janice
Stayed 2 nights in Feb 2024
10/10 Excellent
Keith
Travelled with partner
Feb 5, 2024
Price was fair
Staff really nice
Clean and felt safe
Keith
Stayed 1 night in Feb 2024
Response from Front Office Manager on Feb 9, 2024
Thank you Keith for taking the time to share your recent experience with us. We are delighted to read that you were pleased with the cleanliness and our committed staff. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. We look forward to welcoming you back to our hotel. Warmest RegardsAman Singh
Thank you Alexandre for taking the time to share your recent experience with us We look forward to welcoming you back to our hotel. Warmest Regards,Aman Singh
Thank you Amit for taking the time to share your recent experience with us. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. We look forward to welcoming you back to our hotel. Warmest Regards,Aman Singh
Thank you Pamela for taking the time to share your recent experience with us We look forward to welcoming you back to our hotel. Warmest Regards,Aman Singh
Response from Front Office Manager on Jan 19, 2024
Thank you Rohit for taking the time to share your recent experience with us We look forward to welcoming you back to our hotel. Warm Regards,Aman Singh
Liked everything about this hotel! Clean great staff ! Would highly recommend!!
Barry
Stayed 3 nights in Dec 2023
Response from Front Office Manager on Jan 6, 2024
Thank you Barry for taking the time to share your recent experience with us.We are delighted to read that you were pleased with the cleanliness and our committed staff.We strive to provide exceptional service for our guests to make their stay comfortable and memorable. We look forward to welcoming you back to our hotel. Warm Regards,Aman Singh
Wonderful stay, great rooms and bed, friendly helpful staff. Will definitely stay here again.
George
Stayed 1 night in Dec 2023
Response from Front Office Manager on Jan 6, 2024
Thank you George for taking the time to share your recent experience with usWe are delighted to read that you had a wonderful stay that you were pleased with the rooms and our committed and helpful staff.We strive to provide exceptional service for our guests to make their stay comfortable and memorable. We look forward to welcoming you back to our hotel. Warm Regards,Aman Singh
Thank you Krithika for taking the time to share your recent experience with us We look forward to welcoming you back to our hotel. Warm Regards,Aman Singh
Response from Front Office Manager on Dec 30, 2023
Thank you Chris for taking the time to share your recent experience with us. We look forward to welcoming you back to our hotel. Warmest Regards,Aman Singh
Response from Front Office Manager on Dec 30, 2023
Thank you Jaskirat for taking the time to share your recent experience with us. We look forward to welcoming you back to our hotel. Warmest Regards,Aman Singh
10/10 Excellent
Frank
Dec 21, 2023
Frank
Stayed 1 night in Dec 2023
Response from Front Office Manager on Dec 22, 2023
Thank you Frank for sharing your experience. We look forward to the opportunity to welcome you back.Warmest Regards,Aman Singh
6/10 Okay
Kathy
Dec 5, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Kathy
Stayed 2 nights in Dec 2023
Response from Front Office Manager on Dec 10, 2023
Thank you Kathy for sharing your experience We look forward to the opportunity to welcome you back in the future and hope to exceed your expectations in every aspect of your next stay. Warmest regards, Aman Singh
Thank you Ramandeep for taking the time to share your recent experience with us. We look forward to welcoming you back to our hotel whenever you are in town.
Dear Valued Guest, Thank you for taking the time to share your feedback. Our team strives to provide exceptional service for our guests to make their stay comfortable and memorable. We will pass your kind words to Raj.We appreciate you choosing to stay with us and hope to see you soon. See you next time. Take care!
The check-in was exceptional and the staff was friendly and welcoming. Although the area around the hotel isn't the best, the hotel staff made me feel extremely safe by having the front door locked at all times. Would definitely stay here again!
Michael
Stayed 1 night in Oct 2023
Response from Management on Oct 26, 2023
Thank you Michael for your feedback. We are proud of our amazing team which strives to provide exceptional service for our guests to make their stay safe, comfortable and memorable. Thank you for choosing to stay with us and we hope to welcome you back in the future.
The customer service is awesome, we got a goodie bag when we checked in. Very welcoming staff.
Good room. Clean , comfortable and everything you need
Krista
Stayed 1 night in Oct 2023
Response from Management on Oct 21, 2023
Thank you Krista for the feedback We are glad to hear about your experience. We are delighted to read your positive remarks about our hotel, our amenities, cleanliness, and most of all our committed staff and the service. We are proud of our amazing team which strives to provide exceptional service for our guests to make their stay comfortable and memorable. We look forward to welcoming you back to our hotel whenever you are in town. Warm regards,
Thank you Jorge for taking the time to share your recent experience with us. Our entire team is pleased to know that you had a nice experience. We look forward to welcoming you back to our hotel whenever you are in town.Warm regards,
6/10 Okay
huifang
Oct 10, 2023
Liked: Staff & service
huifang
Stayed 2 nights in Oct 2023
Response from Management on Oct 15, 2023
Thank you Huifang for taking the time to share your recent experience with us. We look forward to welcoming you back to our hotel whenever you are in town.Warm regards,
10/10 Excellent
Michael
Oct 9, 2023
Michael
Stayed 2 nights in Oct 2023
Response from Management on Oct 10, 2023
Thank You Michael for your great 10-star rating!. Looking forward to see you again.Best Regards,Front Desk