Auberge Vancouver Hotel

Photo gallery for Auberge Vancouver Hotel

Primary image
Indoor pool
32-inch flat-screen TV with cable channels, MP3 dock
32-inch flat-screen TV with cable channels, MP3 dock
32-inch flat-screen TV with cable channels, MP3 dock

Overview of Auberge Vancouver Hotel

Auberge Vancouver Hotel

4.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Kitchen
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
837 West Hastings Street, Vancouver, BC, V6C 1B6

Explore the area

  • Popular LocationCanada Place4 min walk
  • Popular LocationVancouver Waterfront4 min walk
  • Popular LocationRobson Street9 min walk
  • AirportVancouver, BC (YVR-Vancouver Intl.)18 min drive

Choose dates to view prices

About this area

Vancouver

Auberge Vancouver Hotel is located in Downtown Vancouver, a neighborhood in Vancouver, and is in a shopping district and near the beach. Vancouver Waterfront and Port of Vancouver are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Vancouver Aquarium and TELUS World of Science. Looking to enjoy an event or a game? See what's going on at Rogers Arena or BC Place Stadium. Enjoy the area's slopes with cross-country skiing, downhill skiing, and snowboarding, and don't miss out on the snowshoeing. Guests love the hotel's central location.

What's nearby

  • Harbour Centre - 3 min walk
  • Canada Place - 4 min walk
  • Vancouver Waterfront - 4 min walk
  • Vancouver Convention Centre - 6 min walk
  • Robson Street - 9 min walk

Getting around

  • Waterfront Metro Station - 4 min walk
  • Vancouver Waterfront Station - 5 min walk
  • Vancouver Intl. Airport (YVR) - 18 min drive

About this property

Auberge Vancouver Hotel

4-star Vancouver hotel in Downtown Vancouver, walk to Canada Place
Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. WiFi in public areas is free. Additionally, a steam room, a 24-hour business center, and a coffee shop/cafe are onsite.
Auberge Vancouver Hotel offers 59 accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

This Vancouver hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a health club and a steam room.

Guests under 6 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

Chinese (Cantonese), Chinese (Mandarin), English, French, Russian, Spanish, Turkish, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 48 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Lions Pub

Things to do

  • Fitness center
  • Racquetball/squash
  • Steam room

Family friendly

  • Kitchenette
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Separate sitting area

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Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This hotel's fitness and swimming pool facilities are closed during BC Statutory Holidays.

Renovations and closures

The following facilities are closed on Christmas Eve, Christmas Day, and New Year's Day:
  • Fitness facilities
  • Sauna
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for CAD 30.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: CAD 48 per night (in/out privileges)
  • Rollaway bed fee: CAD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Guests under 6 years old are not allowed in the swimming pool

Property is also known as

Auberge Hotel
Auberge Hotel Vancouver
Auberge Vancouver
Auberge Vancouver Hotel
Hotel Auberge
Hotel Auberge Vancouver
Vancouver Auberge
Auberge Vancouver Hotel Hotel
Auberge Vancouver Hotel Vancouver
Auberge Vancouver Hotel Hotel Vancouver

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 569 out of 990 reviews
5 - Excellent 57%
Rating 4 - Good. 309 out of 990 reviews
4 - Good 31%
Rating 3 - Okay. 71 out of 990 reviews
3 - Okay 7%
Rating 2 - Poor. 24 out of 990 reviews
2 - Poor 2%
Rating 1 - Terrible. 17 out of 990 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property was so close to Canada Place since we were there to take a cruise. I didn't like that there was only one robe for 2 of us, there were no kitchen towels or dish clothes provided, but they had 2 oven mitts in a drawer - there's no oven in the room. And the big thing we did not like was there was nothing in the room to tell us the channel listings of the television.
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a bedroom and a living room, all beautifully decorated (it is clear this was a recent renovation). The view we had was spectacular. It was a little noisy at times with some renovations going on a building near by. The hotel doesn't have a restaurant service but there are many options nearby.
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location and the friendliness/helpfulness of the staff.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Staff & service, property conditions & facilities
The room and the service were both excellent!! I would stay here again.
Stayed 1 night in Jun 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, but only hand-held shower fixture. Could not accommodate my request for shower services after check-out. TV remote too complicated.
Stayed 1 night in Jun 2022