Ratings based on 2,298 Verified Reviews

4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Clean updated, nice airport hotel for an overnite

Posted 26-Feb-2017
We stayed overnite froma late flight into vancouver to avoid the drive late at night to whistler. Room was clean and updated, no restaurant or bar on site but great value for quick overnite stay
Comment from Hotel Management
27-Feb-2017 by Assistant Manager, Hotel Management
Thanks for the 5 star review. I am glad you thoroughly enjoyed your stay with us. I am happy you liked our newly renovated rooms We look forward in welcoming you back to the hotel in the near future. Regards Yogesh Sharma
5out of 5
Recommended
for Everyone
by A verified traveller

They were very fast and efficient at check-in.

Posted 26-Feb-2017
Pros: price and free parking and location to airport.
Cons: Nothing.
Location: I was only there to catch an early flight, but the credit union and drug store were close by.
They are very well organized. They had me checked in really fast and there was no hold up. The room was clean and parking was close by the room and free.
Comment from Hotel Management
27-Feb-2017 by Assistant Manager, Hotel Management
Thanks for the excellent 5 star review. I am very happy that the various services and amenities provided by the hotel made your stay very comfortable and relaxing. We look forward in welcoming you back in your future travels. Regards Yogesh Sharma
4out of 5
Recommended
for Everyone
by A verified traveller fromIthaca, NY

Perfect for its purpose.

Posted 25-Feb-2017
Cons: More parking, another elevator.
Location: Close to the airport, enabling us to quickly get some rest.
Arrived at 1am. Reception gave us a 1pm checkout; a godsend for a jetlagged family.
4out of 5
Recommended
for Everyone
by A verified traveller fromPeterborough, Ont.

Very pleasant place to stay

Posted 25-Feb-2017
Pros: Nice, quiet rooms. Very clean.
Cons: The only downfall was an radio alarm that came on at 4 am, the first night. We'll be checking for that in the future. Is it staff's job?
Location: Shuttle to the airport included. A continental breakfast would be nice, no time for a sit down breakfast this time. I would recommend this hotel.
We booked 2 nights here and 10 days later, another night. We were impressed with the service and staff. They even stored an extra bag of winter clothing for us for that week at no charge. Close to the airport, 2 or 3 restaurants within walking distance. We've stayed here before, and keep coming back.
Comment from Hotel Management
27-Feb-2017 by Assistant Manager, Hotel Management
Thanks Chris for the 4 star review. I am glad you enjoyed your stay with us. I am glad you liked our airport shuttle service and our front office staff were able to store your luggage. I am sorry that the alarm clock went off early in the morning and I agree that it should have been checked by our housekeeping staff. We look forward in welcoming you back in your future travels. Regards Yogesh Sharma
3out of 5
by A verified traveller

Thought it would be nicer but....

Posted 24-Feb-2017
Do not recommend this hotel, upon arrival was greeted by unfriendly staff who was not willing to help out with my concerns. Room was relatively clean, but a couple pieces of garbage were in the floor, and the beds were super uncomfortable!! If you plan to keep your car for a long term stay for a trip apparently you have to reserve a parking spot two months in advance, which is not posted anywhere on any site!! Very inconvenient!
Comment from Hotel Management
27-Feb-2017 by Assistant Manager, Hotel Management
Thanks RDeMonte7712 for the review. I am very sorry to hear that we were not able to provide you with the top level of costumer service Accent Inns is famous for and would like to assure you that it is certainly not the norm at the hotel. Our long term parking package can be booked directly with the hotel. We look forward in welcoming you back in the future. Regards Yogesh Sharma
4out of 5
Recommended
for Everyone
by A verified traveller fromVancouver, BC

Great Airport Hotel

Posted 22-Feb-2017
Pros: It was clean, beds were very comfortable, nice size rooms, and great location - with shuttle to YVR.
We needed a room near the airport for a very early departure. We would highly recommend this hotel. It was clean, beds were very comfortable, nice size rooms, and great location - with free shuttle to YVR. Will definitely book here again when needing a room near the airport.
Comment from Hotel Management
23-Feb-2017 by Assistant Manager, Hotel Management
Thanks for the great review. I am very happy that your thoroughly enjoyed your stay with us. I would also like to thank you for making our hotel your preferred choice. We look forward in welcoming you back to the hotel in the near future. Regards Yogesh Sharma
2out of 5
by A verified traveller

Good proximity to airport.

Posted 21-Feb-2017
Pros: Shuttle and prosimians to airport.
Cons: New beds.
Location: Airport.
Met bt shuttle and quickly checked into room. Worst bed we have ever slept in however. Shuttle to airport left 1 minute ahead of schedule but a taxi was supplied at no charge.
Comment from Hotel Management
23-Feb-2017 by Assistant Manager, Hotel Management
Thanks for the review. I am happy that our location and the airport shuttle helped in making your stay comfortable. I am sorry to hear that you found our new beds not to your liking. Our front office is open 24 hours to better serve the needs of our valued guests like yourself. We look forward in welcoming you back in the near future. Regards Yogesh Sharma
5out of 5
Recommended
for Everyone
by A verified traveller fromSeattle

Nice hotel, close to airport and main street

Posted 19-Feb-2017
Pros: Location and cleanness
Location: Richmond, and lots of excellent restaurants to eat.
Good location, nice staff, and clean room. Will stay next time.
Comment from Hotel Management
20-Feb-2017 by Assistant Manager, Hotel Management
Thanks Mikey for the excellent review. I am very happy that our location,clean rooms and the service provided by our experienced staff helped in making your stayf very comfortable. We look forward in welcoming you back to the hotel in the near future. Regards Yogesh Sharma
4out of 5
Recommended
for Everyone
by A verified traveller fromBC, Canada

Nice hotel

Posted 19-Feb-2017
My room was very comfortable and very clean. Working in my room was also very nice and spacious. My stay was very pleasant and I would most certainly consider staying at this hotel again.
Comment from Hotel Management
20-Feb-2017 by Assistant Manager, Hotel Management
Thanks Lyse for the great review. I am glad you thoroughly enjoyed your stay with us. I would like to thank you for making our hotel your preferred choice. We look forward in welcoming you back in the future. Regards Yogesh Sharma
5out of 5
Recommended
for Everyone
by A verified traveller

Great location for YVR, excellent free shuttle.

Posted 19-Feb-2017
Very clean, comfy and extremely reasonable. Great to have the free shuttle to the airport. Quiet and convenient. Super convenient location for YVR
Comment from Hotel Management
20-Feb-2017 by Assistant Manager, Hotel Management
Thanks for the excellent review. I am thrilled to know that the various services and amenities provided by the hotel made your stay very comfortable and relaxing. We look forward in welcoming you back in your future travels. Regards Yogesh Sharma