Ratings based on 1,945 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller fromCalgary, AB

Nice hotel for stay in vancouver

Posted 28-Jul-2016
Location: It was ok distance for visit to vancouver tourist attractions, Aquarium, Capilano suspension bridge, Deep cove, Telus world of science etc.
We stayed here for 2 nights during visit to Vancouver, It was nice hotel with all amenities family of 5 ( 3 children under 7) expected. It has in-house guest laundry machines, water dispenser for nice cold drinking water, enough parking etc.
4out of 5
by A verified traveller

easy

Posted 28-Jul-2016
Pros: Convenient, clean, quiet.
Cons: Overpriced!
We needed a hotel for a night that was close to the airport. This one fit the bill with a free shuttle to and from the airport. It was easy to get to, had a restaurant next door for an easy dinner, and was clean and what we expected. We felt that it was way overpriced compared to other places we had stayed recently, but it worked for what we needed.
1out of 5
by A verified traveller

rude staff and dirty room

Posted 25-Jul-2016
The staff at the reception were not friendly at all. The cleaning lady took our own stuff and after we reported it, neither the stuff was returned nor the apology was received. The room was so dirty... Big Ants everywhere!
4out of 5
by A verified traveller fromIndiana

Close to airport

Posted 25-Jul-2016
Cons: Have the shuttles follow the schedule.
Convenient to airport with shuttle that does not always follow the schedule. Somewhat noisy location. Restaurant adjacent.
4out of 5
by A verified traveller fromC

Posted 23-Jul-2016
Good location, hotel was pretty good. Minus the bathroom. No shower curtain, which made a mess every time we showered. And the bathroom smelt like urine.
Comment from Hotel Management
24-Jul-2016 by smb, Hotel Management
Dear Mc Thank you for your review. I am happy that our location was convenient for your traveling needs. I apologize for the lack of shower curtain in your room and for any discrepancies in the bathroom. We hope to welcome you back in the near future. Yours truly, Sheena Brooks Assistant Manager
3out of 5
by A verified traveller fromVancouver Island

Good location, lots of parking.

Posted 21-Jul-2016
Pros: location, price
Cons: carpet cleaning, more comfortable mattress.
Good value for dollar compared to most competitors. Easy access to airport and Vancouver. Beds could be more comfortable, carpets need cleaning (white-soled slippers were black after one night's stay). It is a very convenient location for the purposes of our visit to the Vancouver area.
Comment from Hotel Management
24-Jul-2016 by smb, Hotel Management
Dear Joyce Thank you for your review. I am happy that our hotel was a convenient choice for your traveling needs. I am glad that you found our hotel to be a good value. Yours truly, Sheena Brooks Assistant Manager
5out of 5
by A verified traveller

Posted 18-Jul-2016
required some papers to be scanned and faxed and front desk were very accomadating
Comment from Hotel Management
24-Jul-2016 by smb, Hotel Management
Dear Anonymous Thank you for your review. I am very pleased that we could assist with the scanning and faxing needs. Yours truly, Sheena Brooks Assistant Manager
4out of 5
by A verified traveller fromTexas

Convenient Budget Hotel

Posted 17-Jul-2016
Pros: The 24 hour shuttle service to the Airport was invaluable. The staff were helpful and courteous. The messages in the room had a sense of humor.
Cons: The internet felt a bit slow.
Location: There is an IHOP co-located with the building and there is a McDonalds near by as well. It is close to a business park with well maintained trails.
Our stay was enjoyable. The hotel accommodations were satisfactory and the bed was comfortable. Pricing was much more reasonable than other options. We would definitely use this facility again.
Comment from Hotel Management
24-Jul-2016 by smb, Hotel Management
Dear Jon Thank you for your review. I am happy that our hotel, services, and amenities made for an enjoyable stay. Yours truly, Sheena Brooks Assistant Manager
4out of 5
by A verified traveller fromracveiw

Nice hotel close to the airport

Posted 17-Jul-2016
Pros: Shuttle available to the airport
Location: Close to the airport.
Very clean comfortable room. Shuttle to and from the airport was very good.
Comment from Hotel Management
by smb, Hotel Management
Dear Anonymous Thank you for your review. I am happy that you enjoyed a clean and comfortable stay with us. Yours truly, Sheena Brooks Assistant Manager
5out of 5
by A verified traveller fromvictoria bc canada

Hotel has great location for Warermania Pool/downt

Posted 17-Jul-2016
Quiet and close to our activities. Relaxing and was great sleeping
Comment from Hotel Management
24-Jul-2016 by smb, Hotel Management
Dear Baileys Aquariu Thank you for your review. I am glad that our hotel was convenient for your traveling needs and that you enjoyed a quiet/relaxing sleep. We hope to welcome you back in the future. Yours truly, Sheena Brooks Assistant Manager