Title: The Prime Suites, Vallejo and Napa Valley (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Prime Suites, Vallejo and Napa Valley Hotel in Vallejo with free parking ## Photo gallery for The Prime Suites, Vallejo and Napa Valley ![Reception - The Prime Suites, Vallejo and Napa Valley (Vallejo)](https://images.trvl-media.com/lodging/117000000/116310000/116309100/116309021/8d14e53e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - The Prime Suites, Vallejo and Napa Valley (Vallejo)](https://images.trvl-media.com/lodging/117000000/116310000/116309100/116309021/5a3f9d08.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Single Room, Balcony | Bathroom - The Prime Suites, Vallejo and Napa Valley (Vallejo)](https://images.trvl-media.com/lodging/117000000/116310000/116309100/116309021/811a38f3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - The Prime Suites, Vallejo and Napa Valley (Vallejo)](https://images.trvl-media.com/lodging/117000000/116310000/116309100/116309021/2fc5a203.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Double Room, Balcony - The Prime Suites, Vallejo and Napa Valley (Vallejo)](https://images.trvl-media.com/lodging/117000000/116310000/116309100/116309021/a31daadf.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Prime Suites, Vallejo and Napa Valley provides everything you need. Stay connected with free in-room WiFi. ## Reviews 8.4 Very good ## Popular amenities - Pet friendly - Free WiFi - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Jan. 19 - Jan. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=116309021&PinnedHotelID=116309021&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=116309021&PinnedHotelID=116309021&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 20 - Jan. 21](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=116309021&PinnedHotelID=116309021&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=116309021&PinnedHotelID=116309021&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=116309021&PinnedHotelID=116309021&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=116309021&PinnedHotelID=116309021&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=116309021&PinnedHotelID=116309021&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=116309021&PinnedHotelID=116309021&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ### View all photos for Standard Single Room, Balcony ![Standard Single Room, Balcony](https://images.trvl-media.com/lodging/117000000/116310000/116309100/116309021/a9f4e8f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room, Balcony 8.8 Excellent 10 reviews ### Highlights Balcony Separate sitting area Heating Private bathroom Hair dryer Desk - 320 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Standard Double Room, Balcony ![Standard Double Room, Balcony](https://images.trvl-media.com/lodging/117000000/116310000/116309100/116309021/2f0d1a74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Balcony 9.4 Exceptional 3 reviews ### Highlights Balcony Separate sitting area Heating Private bathroom Hair dryer Desk - 320 sq ft - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVallejo-Hotels-The-Prime-Suites.h116309021.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVallejo-Hotels-The-Prime-Suites.h116309021.Hotel-Information) ## About the area Vallejo is home to The Prime Suites, Vallejo and Napa Valley. Dr. Huey P. Newton Foundation and Empress Theatre are cultural highlights, and some of the area's attractions include Solano County Fairgrounds and Studio 41\. Jump Highway and Scandia Family Fun Center are also worth visiting. [Visit our Vallejo travel guide](https://www.expedia.ca/Vallejo.dx10282) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C38.10524%2C-122.23051&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=a7rSSLzAsgypIEYoYz-Yn3DlCNQ=) 2070 Solano Ave, Vallejo, CA, 94590 ### What's nearby - Dr. Huey P. Newton Foundation \- 2 min drive \- 2.2 km - Vallejo Naval and Historical Museum \- 4 min drive \- 3.2 km - Six Flags Discovery Kingdom \- 4 min drive \- 5.7 km - Empress Theatre \- 4 min drive \- 3.3 km - Vallejo Farmers Market \- 4 min drive \- 3.3 km ### Getting around - Martinez Station - 17 min drive - Concord, CA (CCR-Buchanan Field) - 21 min drive ### Restaurants - ‪Cardenas Markets - ‬3 min walk - ‪Taco Bell - ‬3 min walk - ‪McDonald's - ‬19 min walk - ‪Burger King - ‬3 min walk - ‪Jack in the Box - ‬11 min walk ## About this property ### The Prime Suites, Vallejo and Napa Valley Property highlights The Prime Suites, Vallejo and Napa Valley provides everything you need. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - Free self parking - An elevator, luggage storage, and a 24-hour front desk - Smoke-free premises Room features All 60 rooms boast comforts such as separate sitting areas, as well as amenities like free WiFi. More amenities include: - Bathrooms with hair dryers and shampoo - Balconies, separate sitting areas, and heating ## Similar properties ![Room](https://images.trvl-media.com/lodging/92000000/91630000/91620900/91620881/1d2d7604.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Econo Lodge Vallejo, CA Vallejo - Free WiFi 5.0 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=91620881&PinnedHotelID=91620881&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/64000000/63170000/63164500/63164483/7141069e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pleasant Hill Inn Pleasant Hill - Parking included - Free WiFi - Air conditioning - 24/7 front desk 8.2 Very good 60 reviews CA $145 CA $165 total includes taxes & fees Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=63164483&PinnedHotelID=63164483&HadPinnedHotel=true®ionId=-1&adults=2) ![Fridge, microwave](https://images.trvl-media.com/lodging/2000000/1470000/1469300/1469229/081fc91c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Americas Best Value Inn Oakland Lake Merritt San Antonio - Parking included - Free WiFi - Air conditioning - Tennis court 5.4 1,000 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=1469229&PinnedHotelID=1469229&HadPinnedHotel=true®ionId=-1&adults=2) ![Quadruple Room, 2 Queen Beds, Non Smoking | Terrace/patio](https://images.trvl-media.com/lodging/120000000/119230000/119227900/119227821/f168013d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riviera hotel Union Square - Pet friendly - Free WiFi - Housekeeping - 24/7 front desk 5.0 61 reviews CA $90 CA $106 total includes taxes & fees Feb 10 - Feb 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=119227821&PinnedHotelID=119227821&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/10000000/9760000/9753200/9753107/5723abdd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amsterdam Hostel Union Square - Free WiFi - Business services - Laundry - Housekeeping 7.8 Good 206 reviews CA $79 CA $93 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=9753107&PinnedHotelID=9753107&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/3400/3308/0084bec3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Pointe Hotel South San Francisco - Parking included - Free WiFi - Restaurant - Air conditioning 5.8 1,003 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=3308&PinnedHotelID=3308&HadPinnedHotel=true®ionId=-1&adults=2) ![Private kitchen](https://images.trvl-media.com/lodging/95000000/95000000/94995500/94995438/37346b45.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Escape from all the noise and stay in this napa valley campsite American Canyon - Pet friendly - Air conditioning CA $154 CA $321 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=94995438&PinnedHotelID=94995438&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/17000/16955/864c4988.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Travelodge by Wyndham San Francisco Airport North South San Francisco - Pool - Free airport shuttle - Free WiFi - Restaurant 5.8 3,077 reviews CA $83 CA $100 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=16955&PinnedHotelID=16955&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1160000/1154600/1154559/a6d4d3b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel North Beach Downtown San Francisco - Free WiFi - Laundry - 24/7 front desk - Microwave 7.2 Good 1,012 reviews CA $79 CA $93 total includes taxes & fees Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=1154559&PinnedHotelID=1154559&HadPinnedHotel=true®ionId=-1&adults=2) ![Iron/ironing board, free WiFi, bed sheets, alarm clocks](https://images.trvl-media.com/lodging/1000000/530000/522600/522505/03e99609.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Focus SFO The East Side - Breakfast included - Free airport shuttle - Pet friendly - Free WiFi 7.6 Good 1,524 reviews CA $112 CA $132 total includes taxes & fees Feb 11 - Feb 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=522505&PinnedHotelID=522505&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (on request) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (42 inch wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk (33 inches high) ### More - Smoking not allowed ## Room amenities ### Bathroom - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### More - Desk - Heating - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 25 per pet, per night (maximum USD 100 per stay) Service animals are welcome, and are exempt from fees Welcoming dogs only ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 100 per stay We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 25 per pet, per night (maximum USD 100 per stay) - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted ### Property is also known as The Prime Suites Hotel The Prime Suites Vallejo The Prime Suites Hotel Vallejo ## Frequently asked questions ### Is The Prime Suites, Vallejo and Napa Valley pet-friendly? ### How much does it cost to stay at The Prime Suites, Vallejo and Napa Valley? ### How much is parking? ### What time is check-in at The Prime Suites, Vallejo and Napa Valley? ### What time is check-out at The Prime Suites, Vallejo and Napa Valley? ### Where is The Prime Suites, Vallejo and Napa Valley located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Prime Suites, Vallejo and Napa Valley Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.4 Amenities ### 9.0 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 72 8 - Good 25 6 - Okay 17 4 - Poor 6 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### Amber Jan 12, 2026 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff ##### Amber Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Michael Oct 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Friendly staff and large clean rooms ##### Michael Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Adam Oct 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good room, new, friendly staff ##### Adam Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Dennis Oct 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room and friendly staff. ##### Dennis Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Monica Nov 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was amazing from the start! This was a very clean location and a comfortable stay. Thank you! ##### Monica Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Sean Oct 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room and new hotel. Very pleasant and comfortable. Area looks a little shady, but hotel is spotless. ##### Sean Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Herman Sep 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The place was very clean. I was very happy with my stay. ##### Herman Stayed 1 night in Sep 2025 ### 10/10 Excellent #### FELIPE Oct 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My first time to check in, its cleaned, its like a 5 star hotel of las vegas. You won't regret, affordability and quality. ##### FELIPE Stayed 1 night in Oct 2025 ### 10/10 Excellent #### carolyn Oct 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was very spacious and clean. Bed was comfortable and staff was good. I would come again. ##### carolyn Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Oralia Oct 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was very clean and great lighting in the parking lot. Felt safe getting back late at night. Easy to get to and good price. ##### Oralia Stayed 2 nights in Oct 2025 ### 8/10 Good #### Ramprakash Sep 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was pretty nice ##### Ramprakash Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Michael Jul 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was clean and the staff was very friendly ##### Michael Stayed 1 night in Jul 2025 ### 8/10 Good #### Eric Oct 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean Room . Owner was on site. Cardenas Mexican deli is nearby ##### Eric Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Shannon Oct 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Thank You Staff was extremely friendly and helpful. You can tell it is faily new. Not sure if it was just built or if it is newly renovated. The beds felt like we were sleeping on clouds. They were so soft and comfortable. ##### Shannon Stayed 1 night in Oct 2025 ### 8/10 Good #### Logan Oct 12, 2025 Liked: Staff & service Disliked: Amenities Rooms were really clean and newly renovated. The rooms were surprisingly quiet and we didn’t hear noise from other rooms, property overall was quiet. Road noise, very loud but it is right off the 80 so expected. Staff was pleasant, hotel had no real amenities, however it felt clean and safe. Just a few minute drive to Six Flags. Bed was soft and comfortable. ##### Logan Stayed 2 nights in Oct 2025 ### 8/10 Good #### Sandra Jul 28, 2025 Liked: Cleanliness, staff & service, amenities The rooms were vero clean, beds and pillows were very comfortable, staff was very friendly and helpful. The only thing is the parking lot and outside area of hotel and landscaping could use some upgrades ##### Sandra Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Antonio Jul 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff were very kind and helpful for our stay. They earned our support! The rooms were very clean the bathroom was very nice and it even had a Roku TV. If we ever come back to Vallejo we will definitely be staying here again. ##### Antonio Stayed 1 night in Jul 2025 ### 8/10 Good #### Del Aug 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities This is a newly renovated motel. It was previously a Super 8\. The management is wonderful, great family. Yes, the area has some homeless nearby but the parking lot is very clean and secure. Property is spotless and safe. Comfortable beds, pillows and clean! ##### Del Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Michael Jul 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities As a repeat customer, they learned my name. The staff went out of there way to ensure my stay was pleasant. Room very clean and the private balcony was useful. ##### Michael Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Kennedy Aug 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stay before they raise the price Property has new owners going through some renovation everything was new some construction was still going on but not intruding it. I meant the owner and staff were extremely nice. Heavily discounted trying to attract a customer base but will probably be twice as much once they're done ##### Kennedy Stayed 1 night in Aug 2025 ### 8/10 Good #### Phanouria Sep 13, 2025 Liked: Cleanliness, staff & service, amenities Great service! The receptionist was friendly and answered all of our questions. They also cleaned our room while we were away. The room itself was very clean. The bed was comfy, the ac worked great, and the bathroom was spotless. Only downside there was the Internet was a bit slow. The hotel is recently refurbished, and while the rooms and lobby look great, the hallways, elevator and external walls all look like they could use some more TLC. This is a great location if you are going to six flags, it's just two exits down on the highway, 5 minutes. However the area directly around the hotel, including the parking lot, had some sketchy folks and a good amount of trash. I'd say, for the price, absolutely worth it for a good stay in Vallejo. ##### Phanouria Stayed 2 nights in Sep 2025 ### 4/10 Poor #### Lance Oct 6, 2025 Disliked: Cleanliness, amenities, property conditions & facilities The property is advertised very well with nice clean rooms and very inviting. Once arriving at this property there were several people hanging around that seemed a bit shady and gave me an uneasy feeling. The check in process was smooth with our key cards ready for us before arrival. The room we were provided and an extremely strong cigarette/cigar smell that made it hard for my family to breathe normally in. The water would not get hot and would only reach luke warm temperature. I am currently dealing with a sore throat and coughing and it may be due to staying in this room from the strong stench in it. I would not stay here again unless they provided me a clean smelling room with adequate shower temperatures. The place would work if I was in a pinch and needed a roof over my head though. ##### Lance Stayed 1 night in Oct 2025 ### 6/10 Okay #### Kim Sep 29, 2025 Liked: Cleanliness Very clean and tidy rooms. There was a balcony, but we couldn't figure out how to open the door. The place was like brand new. We might have been first in that room, since the TV wasn't programmed, the hair dryer cord was still wire tired, and the shampoo and soap bottles have been opened. The place was very clean. However, the area has only fast food in walking distance, and walking there can be scary as far as traffic coming off the freeway. The TV not only wasn't programmed, but sitting my Roku into added the TV to my account! Addressing the concerns to the very pleasant staff was a bit futile due to a bit of a language barrier. There was lots of noise from the freeway and from police and fire vehicles using their sirens to cross the intersections. Overall, the place was very clean and safe, and close to my bed, but I don't think I'd stay there again. ##### Kim Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Alina Aug 29, 2025 Liked: Cleanliness Disliked: Amenities Our room was clean; the hotel is very basic and is located in a small triangle of land bordered by I80 and two of its off ramps and is therefore in a VERY noisy location. We asked to cancel our reservation once we discovered the level of noise about an hour after checking in when we could not sleep, but sadly, the hotel staff felt it necessary to lie and allege to us and to Expedia that we asked to cancel after having been at the hotel for TWO hours, which they claimed made our request to cancel null and void. ( This time frame was a blatant lie easily disproven by MasterCard, which confirmed we checked in at 6:57pm and by Expedia, who emailed us proof that we requested to cancel our reservation at 8 pm the same night, an hour and three minutes after the hotel processed our Master Card) Not only did hotel make us pay for just the first sleepless night, but also for a second night, because according to the manager, the fact that we asked to cancel our reservation 'after 6 pm' the day we checked in rendered us having to automatically pay for a second night also. The hotel also alleged to Expedia that we were 'rude to staff' and had proof on CCTV. This again was not the case, so we asked for a copy of the CCTV footage, which of course the hotel never provided to us or to Expedia. Overall, a very disappointing experience. Terrible customer service- we really do not appreciate having been lied to or about. ( Expedia was terrific in their attempts to mediate and help ) ##### Alina Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Perry Jan 6, 2026 Liked: Cleanliness, amenities, property conditions & facilities clean ##### Perry Stayed 1 night in Jan 2026