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Reviews of OYO Hotel Lake Park/Valdosta I-75

2 out of 5
OYO Hotel Lake Park/Valdosta I-75
1075 Lakes Blvd, Lake Park, GA

Reviews

6.6
Rating 10 - Excellent. 87 out of 479 reviews" "
Rating 8 - Good. 145 out of 479 reviews" "
Rating 6 - Okay. 105 out of 479 reviews" "
Rating 4 - Poor. 77 out of 479 reviews" "
Rating 2 - Terrible. 65 out of 479 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

2.8/10

Eco-friendliness

Reviews

4/10 Poor

Marie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When we got there around 10pm and got our key, the room was still obviously being used by someone, the tv was on and it was a mess. The front desk lady was very helpful and sweet about getting us a new room though. But, there were dead roaches and spiders in our room and it felt kinda gross. You get what you pay for i guess
Stayed 1 night in Mar 2022
Response from Jane on Apr 7, 2022
Sorry for the hassle you faced, Marie! We have marked a note for the experience you had this time. Rest be assured, that we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

2/10 Terrible

Julianne

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I hour past our arrival time we were stuck in traffic on the freeway. We received a blocked call and a representative told us our room was cancelled tonight due to unforeseen circumstances. Traveling with a young family on 2 nd day of the road trip was devastating. We pulled up at the location according to GPS and the hotel was roped off and sitting in a construction state.
Stayed 1 night in Mar 2022
Response from Cheshta on Mar 23, 2022
Apologies for the problems you had faced, Julianne! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Ivy

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
OYO Hotel in Lake Park on I-75
About 2 hours prior to my scheduled arrival I received an email and text stating my reservation had been cancelled because the hotel was “blocked / closed” and no explanation as to what that meant. When I tried to call the hotel it went to a generic voicemail with no way to speak with anyone. Terrible experience!
Stayed 1 night in Mar 2022
Response from Ammy on Mar 21, 2022
We are sorry to know this, James! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Amelia.

2/10 Terrible

Valerie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is closed down they sent a store placed that was closed
Stayed 3 nights in Mar 2022
Response from Ammy on Mar 16, 2022
We are sorry to know this, Valerie! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Amelia.

2/10 Terrible

Rachel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Jane on Jul 21, 2021
Hi, Rachel! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Jane!

6/10 Okay

Gwyn

Travelled with family
Hotel Closed—DO NOT BOOK
This hotel is closed and has been for a long time. DO NOT book this hotel. Hotels.com needs to update their system!
Stayed 1 night in Apr 2021
Response from Leo on Apr 14, 2021
We are sorry to know this, Gwyn! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Alex

2/10 Terrible

Verified traveller

Stayed 1 night in Apr 2021
Response from Marie on Apr 14, 2021
Hi, We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Marie!

8/10 Good

K, Kansas City

Travelled with partner
Liked: Cleanliness, staff & service
Little confusing as there are 2 OYÓ hotels at this exit. One is currently closed and that is the one google maps/Expedia was sending us too. This is a decent place for an overnight stay. Steak place next to the hotel has good food also!
Stayed 1 night in Aug 2020
Response from Ammy on Aug 18, 2020
Thanks for sharing your valuable feedback. We will surely work on this to enhance your experience in the future. Regards, Alex

2/10 Terrible

Leila

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
SCAM ARTISTS/MOTEL 6 cover up.
Disgusting. Bugs in the bed. All of the rooms labeled non smoking were smoking rooms before and you can smell it. It’s actually a motel 6 and if you want a refund good luck. they can’t refund it til hotels.com get in touch with them but the phone number provided to hotels.com is not a real phone number.
Stayed 1 night in Apr 2020
Response from Ammy on Apr 27, 2020
We are sorry to hear about your experience, Leila! Being a visitor, we expect everything to be perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Jake

4/10 Poor

Jessica

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made me question my life...
There was never anyone in the office when needed, really rough people hanging outside my room making me feel so uncomfortable that I felt the need to carry something to protect myself just to go outside to smoke. There were dead bugs and cigarette ashes in the floor of the bathroom and poop on the wall. I walked down to find an employee to show them and they offered nothing in return but changing rooms. Which seemed pointless by this time. As my job is vital to the state of Georgia and this is my reason for travel, it was very disappointing to be in these conditions. Couldn't rest due to all the noise by workers after 8 pm and guests. Very disappointed. Right outside my room was a group of men, which were bragging about recent felonies, left one of their guys passed out drunk by the pool in the heat and I saw him out my window and basically carried him to his room.
Stayed 1 night in Apr 2020
Response from Ammy on Apr 25, 2020
We are extremely sorry for the unpleasant experience you had with us, Jessica! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one :) Regards, William.

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The hotel was ok except the room reeked of smoke, mildew along the tub, and the tv didnt work at all. I stayed a few hours and left.
Stayed 1 night in Apr 2020
Response from Jose on Apr 13, 2020
Hi, We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Jose

4/10 Poor

Shirley

Disliked: Cleanliness, staff & service, property conditions & facilities
When I discovered this hotel on the app I was excited for my trip, but when I arrived to the hotel and walked into the room I was very disappointed. I had to purchase cleaning items to clean the room and the bathroom. The bathroom was the WORST. I knew I wouldn't be offered a refund so I sucked it up for that night and went to another hotel. I would not recommend staying at this hotel unless need be. I can honestly say I seen no bugs, but the cleanliness should be better. They also should invest in new towels or a better washer and dryer, some of the towels had "dirt" stains on it according the front desk associate.
Stayed 1 night in Mar 2020
Response from Ammy on Apr 3, 2020
Hi, Shirley! We regret the trouble you faced. Do not worry this feedback has been passed to our concerned team and necessary steps will be taken to avoid such issues in the future. Looking forward to hosting you with an awesome experience soon. Regards, Michael

4/10 Poor

Douglas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not my favorite stay
In fairness to the hotel, it was under new management and they were trying to keep the hotel open as they updated the rooms. I would give them at least another 30 days before I even thought of staying there again. It needs a lot of work, the previous ownership/chain did not keep the property up to date at all.
Stayed 1 night in Mar 2020
Response from Cheshta on Mar 14, 2020
Hi, We are sorry to know that you are not satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones.Regards, Jose

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2020
Response from Ammy on Mar 11, 2020
Hi, We are sorry to see that you are dissatisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones ahead. Regards, Ammy

6/10 Okay

Harv, Tampa fl

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Price is right, clean rooms, wifi still not working after I asked if it was. We we're hear a few weeks ago. Wifi wasn't working then
Stayed 1 night in Mar 2020
Response from Ammy on Mar 9, 2020
Hi, We deeply regret to hear such kind of experience you had with us. We have cascaded the same to our relevant team to ensure this does not happen ever again to any of our guests. Request you to please accept our sincere apologies and we promise to strive day and night to keep up with your expectations in the future. Regards, Oliver

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I've stayed here a few other times when I go to Valdosta. I like to stay in lake park. They where great this time. My room was not all that clean and it smelled back also the bathrub was broke but soon as I said something they moved us to another room and it was clean didn't smell and the bathtub wasn't broke. The ppl here are very nice. I love staying at this hotel.
Stayed 3 nights in Mar 2020
Response from Cheshta on Mar 18, 2020
Hi, Thanks for rating us positively and we do apologize for the issue faced. We will surely work on your feedback and promise to provide an amazing experience on your next stay. Regards, Juan

6/10 Okay

Tyrone

Liked: Cleanliness
Stayed 1 night in Mar 2020
Response from Cheshta on Mar 18, 2020
Hi, Tyrone! Thank you for taking out your valuable time to rate us. We apologize for the dissatisfaction and we will surely put in our best efforts to keep up with your expectations in the future. Regards, Jose

10/10 Excellent

Kenny, Adamsville TN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Night lady checked me in even though my phone had put my girl friend name as the one making reservations. I showed her the text and she didn't panic, just got it done and I was able to get in bed quickly. Thank you
Stayed 1 night in Feb 2020
Response from Cheshta on Feb 29, 2020
Pleased to hear your kind words of appreciation, Kenny! We will try our best to never fail in amazing you every time. Regards, Cheshta

2/10 Terrible

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
So far this experience has been one of the worst even being in the industry for 23 years as a director of front office and housekeeping. Upon check in my first room the room key did not work and a very strong odor of marihuana coming from the next door neighbor. After going back to the front desk I was able to get my room changed. Upon getting to my second room I decided to inspect the room and found hair on the bed, stained sheets with brown spots, pubic hair on the toilet seat and floor, inside the toilet bowl it looked like the mop was washed inside the bowl and was not flushed one issue is ok to deal with but one issue after another very hard to deal with.
Stayed 1 night in Feb 2020
Response from Ammy on Feb 16, 2020
Hi, We sincerely regret the experience you have been through. Thanks for bringing this to our notice now and we shall work upon your feedback to ensure a pleasant stay with us in the future. Regards, Ammy.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Tammy

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2019

2/10 Terrible

Angela

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty
Stayed 2 nights in Aug 2019

2/10 Terrible

Jeffrey

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the worst, I am sorry to report. Their "computer was down." So They had to generate a whole new hand-written charge form. Room was a D+ on an elementary school report card.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
System were down. Had to pay cash. Ok that is what happened so nothing more i can say.Thank you.
Stayed 1 night in Aug 2019

2/10 Terrible

Jamaican

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cashier at the front desk was very friendly & inviting. Both rooms booked by my family had roaches, bed was rusty underneath, springs are worn out, comforter is dirty, bath towels are dirty, & one side of the hotel looks deserted. The entire hotel needs to be remodeled.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
A/C was good, bed was comfortable for one night. TV did not work could not connect to front office.
Stayed 1 night in Jul 2019

2/10 Terrible

Nancy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer Turned Away
I booked a non smoking king room however when I arrived the room smelled like smoke. Akash at the front desk, only had a double available which I was willing to take, but he felt the room didn't smell like smoke. So he said he could not give me a double but could give me a refund. Obviously there was a lack of good customer service, since he argued with me over the smell of smoke and he wasn't willing to change my room so we left.
Stayed 1 night in Jul 2019

2/10 Terrible

Kelly

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We decided to stop here after driving a few hours. Our first room smelled like urine and smoke and there was a huge yellow stain on the bedsheet. We went back to the office and asked the man in the front to please change our room and he moved us to the room next door. We thought it was doable, until we got ready to get into bed and noticed a full foot print on the sheets! You could see the print perfectly with all 5 toes. We decided we could not stay the night there so we kindly told the man we would be staying elsewhere. He told us we’d have to contact Expedia for a refund. I contacted Expedia the moment we left and they assured me that they would take care of it. Today, two days later I received an email from Expedia stating that due to their policy, although we did not stay the night, they could not refund us. Horrible experience!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had been recently updated with fresh rooms and pool area. Given its value @under $50.00 you can’t go wrong. Staff was friendly and helpful.
Stayed 1 night in Jul 2019
Response from Brand Experience Team on Jul 24, 2019
Hi Traveler, Thank you for taking time to share your review with us. We love hearing from our guests and are happy to hear you enjoyed your stay. We hope to see you again soon. Safe Travels.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
I lot of construction going on, noise late in evening and very early in morning
Stayed 1 night in Jul 2019
Response from Brand Experience Team on Jul 24, 2019
Hi Traveler, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again.

8/10 Good

Slimm

Liked: Cleanliness, staff & service
it was a nice stay i would stay again staff was great and check in was fast
Stayed 1 night in Jul 2019
Response from Brand Experience Team on Jul 24, 2019
Hi Slimm, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Decent property for a one night stay. Convenient to Valdosta
Stayed 1 night in May 2019
Response from Brand Experience Team on Jul 24, 2019
Hi Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!

6/10 Okay

Jennifer

Wild Adventures Stay
It was perfect for the location. The only negative things I can say is the towels were super small and were not changed out. The room had a odd smell to it. The fridge would not get things very cold. The pool area was very nice and clean.
Stayed 2 nights in Jul 2019
Response from Brand Experience Team on Jul 24, 2019
Hi Jennifer, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again.

10/10 Excellent

ava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great even when I was signing to check out they stopped to make me a fresh pot of coffee so I'd have some on the way home
Stayed 2 nights in Jul 2019
Response from Brand Experience Team on Jul 24, 2019
Hi Ava, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The motel room had roaches, pubic hair on the shower stall and bathroom floor
Stayed 1 night in Jul 2019
Response from Brand Experience Team on Jul 24, 2019
Hi Traveler, We are disappointed to learn that we fell short of your expectations. We take reports of poor housekeeping very seriously. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and clean
Nice front office staff. Clean simple room. Would stay here again.
Stayed 1 night in Jul 2019
Response from Brand Experience Team on Jul 24, 2019
Hi Timothy, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They works all... except the freezer is too small
Stayed 1 night in Jul 2019

8/10 Good

Earl, Lake Park Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Great people... Quite. Pool looki good. Check invery easy..
Stayed 1 night in Jul 2019

6/10 Okay

Tom

Liked: Staff & service
Disliked: Property conditions & facilities
Same as the Last Visit
I've stayed here before so I knew what to expect. It is a lower priced hotel and it is reflected in the facility. I do have to say the maids really worked hard to clean a sold out hotel and turn it over for the next day. While our room was not ready at check in time, the maids made an extra effort to get it ready for us. They were friendly but you could tell they were over worked. Kudos to them!
Stayed 1 night in Jun 2019

6/10 Okay

Tiffany, Baxley

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Went to swim in the pool with my family. There was people drinking smoking and playing profanity filled music it was very loud.
Stayed 1 night in Jun 2019

8/10 Good

Dori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable.
Room was clean, service friendly and convenient location. Non smoking room had a slight smoke smell. I didn’t use the pool, but it looked very inviting. Great inexpensive stay right off the highway.
Stayed 1 night in Jun 2019
Response from Brand Experience Team on Jul 24, 2019
Hi Dori, Thank you for taking time to share your review with us. We love hearing from our guests and are happy to hear you enjoyed your stay. We hope to see you again soon. Safe Travels.

4/10 Poor

Verified traveller

Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel it’s a bad hotel ! People out side the rooms really bad people the rooms are Very dirty I don’t recommend this hotel for no body
Stayed 1 night in Jun 2019
Response from Brand Experience Team on Jul 24, 2019
Hi Traveler, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.

6/10 Okay

Danny

Liked: Staff & service
Coming back
Hotel was somewhat run down but they were working to update it. Very friendly staff.
Stayed 1 night in May 2019
Response from Brand Experience Team on Jul 24, 2019
Hi Danny, We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.

6/10 Okay

Lorena

Travelled with family, Travelled with pets
Liked: Staff & service
Not good No caffe Cleaning bad E In general bad vvbdjxnxidnfkf
Stayed 1 night in May 2019
Response from Brand Experience Team on Jul 24, 2019
Hi Lorena, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest. This is not our standard, and we take reports of poor room conditions very seriously. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.

2/10 Terrible

Jill

Disliked: Cleanliness, property conditions & facilities, room comfort
Filthy Room!
King size room I reserved was never cleaned from prior guest, I was checking in at 10:30pm. Tat room was covered in urine. I was "comped" a room with 2 queen beds, how is that an upgrade?
Stayed 1 night in May 2019
Response from Brand Experience Team on Jul 24, 2019
Hi Traveler, We are disappointed to learn that we fell short of your expectations. We take reports of poor housekeeping very seriously. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.

8/10 Good

Tiffany, Panama City, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

6/10 Okay

Martha

Liked: Staff & service
Disliked: Room comfort
Friendly staff
I loved the handicap shower that is on the floor so you don’t have to step into a tub. I wish all hotels did this. The bed was a disaster for a handicap person. I have a bad back and that mattress laying on a wood platform is terrible. The staff was very friendly, the area is rural but plenty enough places to enjoy a meal. The pool was very nice also. If it wasn’t for the bed I would be staying there again.
Stayed 3 nights in May 2019
Response from Brand Experience Team on Jul 24, 2019
Hi Martha, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.