This hotel made our Swiss ski vacation a dream come true.
Every staff member we encountered was so incredibly welcoming and helpful. The service you will receive here cannot be beat. From updating us on the mountain conditions, to directing us around town and to the ski area, to making dinner reservations for us in town, to arranging transfers to the train station, and so much more —we felt so well taken care of.
If that wasn’t enough, the hotel amenities are so luxurious and comfortable. We spent time in the spa daily, and I had a massage that was fantastic. The rooms are comfortable and roomy, with nice fixtures and added perks (robe, slippers, turndown service at night); even the standard room left nothing to be desired.
And we just felt so well taken care of each day, starting with complimentary breakfast in the morning, to complimentary tea and cakes in the afternoon, to pre-dinner drinks or a night cap at the bar, and even a dinner spent in a fondue igloo— everything met or exceeded our expectations.
If I ever return to Zermatt, I will definitely be staying at hotel Matthiol again, without question!