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Vail's Mountain Haus – Avis

3.5 out of 5
Vail's Mountain Haus
292 E Meadow Drive, Vail, CO

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 389 avis sur 616." "
Note de 8 – Bien, d’après 155 avis sur 616." "
Note de 6 – Acceptable, d’après 44 avis sur 616." "
Note de 4 – Médiocre, d’après 18 avis sur 616." "
Note de 2 – Terrible, d’après 10 avis sur 616." "

9,4/10

Propreté

9,2/10

Service et personnel

8,8/10

Commodités

8,8/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

6/10 – Acceptable

Tom

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
.
Séjour de 3 nuits en avril 2024
Madison a répondu le 19 avr. 2024
Thank you for staying with us and we appreciate your feedback. Please give us a call so we can exceed your expectations for your next trip to Vail.

10/10 – Excellent

Alejandro

Séjour de 4 nuits en mars 2024
Sasha a répondu le 27 mai 2024
Thank you!

10/10 – Excellent

Leana

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was fantastic! Stayed many places in Vail, this one did not disappoint. Great staff!
Séjour de 3 nuits en février 2024
Mariana a répondu le 4 mars 2024
Thank you very much for your feedback Leana we look forward to seeing you again. Hopefully in the near future!!

10/10 – Excellent

Armando

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was a perfect place to stay for a ski vacation with my daughter. There is no need to drive around. The bus is just in front of the hotel
Séjour de 5 nuits en février 2024
Iva a répondu le 28 févr. 2024
Armando, we are glad to hear you enjoyed your recent stay with us. Thank you for your review and hope you and your daughter visit again soon.

10/10 – Excellent

tom

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great location (5-7 min walk to Gondola). Clean and renovated space. Friendly staff, afternoon cookies and great hottub. This is my 3rd time staying and will be coming back.
Séjour de 4 nuits en décembre 2023
Madison a répondu le 26 févr. 2024
Thank you very much for your feedback and the great review. We apprecite you staying with us and look forward to your next stay with us at the Mountain Haus!

8/10 – Bien

Alexander

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en février 2024
Iva a répondu le 28 févr. 2024
Alexander, thank you for your feedback and hope to see you again in the future.

10/10 – Excellent

Thomas

Séjour de 4 nuits en février 2024
Sasha a répondu le 25 mars 2024
Thank you for your review!

8/10 – Bien

lynn

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I would actually give 4.5 stars if it were an option. We had a penthouse unit. The location was great. The front desk staff was very friendly and helpful. We enjoyed the pool and hot tubs. It was nice to have coffee available to guests.
Séjour de 4 nuits en février 2024
Madison a répondu le 26 févr. 2024
Hello Lynn, thank you for your review and a great rating. We are pleased to hear you enjoyed your stay with us at the Mountain Haus and we look forward to hosting you again!

8/10 – Bien

Justyna

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very good location to the Gondola and the village. Clean and in good condition. Great coffee option in the lobby! A wonderful welcoming gift. Someone always available to assist at the front desk. A couple of minor things: the heat. No way to control it on your own. It’s set to 67 but it goes up to 74. The only way to bring it down is to open the window. Very thin walls. That said I would absolutely stay again!
Séjour de 4 nuits en février 2024
Madison a répondu le 19 févr. 2024
We are glad to hear you enjoyed your stay in Vail and appreciate your feedback. Please contact us in the future so we can ensure to place you in a comfortable unit. Thanks again for the great rating!

8/10 – Bien

Brian L.

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en février 2024
Mariana a répondu le 20 févr. 2024
Thank you for your feedback Brian. We hope to have you again soon!!

10/10 – Excellent

Armando, Atlanta

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent lodging option in Vail, walking distance to Gondola One and plenty of dining options and shopping.
Séjour de 6 nuits en février 2024
Madison a répondu le 15 févr. 2024
Thank you for your review, we are pleased to hear you enjoyed your stay with us at Mountain Haus and we look forward to hosting you again!

6/10 – Acceptable

Shannon

Voyage en famille
Points faibles : Service et personnel
The location was perfect. However, when I booked I wasn’t informed that they don’t have parking. I’ve stayed in several places in Vail Village all with parking availability. This hotel does not have any parking so you’re forced to park in the overnight parking garage at Vail Village… $60 per night.
Séjour de 4 nuits en février 2024
Madison a répondu le 15 févr. 2024
Hi Shannon, thank you for the feedback and the review. It is notated on all third party websites that parking is 60 a night. Most hotels that do offer parking have resort fees to cover the parking cost. We hope you enjoyed your time in Vail!

10/10 – Excellent

Gerardo

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Ski trip
Great service and location! Walking to all Vail’s attractions. Also good restaurant/bar and ski rentals. Highly recommended
Séjour de 4 nuits en janvier 2024
Madison a répondu le 4 févr. 2024
Hi Gerardo, thank you for your review and a great rating. We are pleased to hear you enjoyed your stay with us at the Mountain Haus and we look forward to hosting you again!

10/10 – Excellent

Ignacio

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Close to the ski lift
Séjour de 5 nuits en janvier 2024
Iva a répondu le 29 janv. 2024
Thank you for sharing your feedback and hope to see you soon again.

10/10 – Excellent

Michael

Voyage en famille
Points forts : Commodités, état et installations de l’hébergement
Beautiful room with well stocked kitchen. Easy walk to gondola, shops and restaurants.
Séjour de 6 nuits en janvier 2024
Madison a répondu le 25 janv. 2024
Hi Michael, Thank you for taking the time to leave a review. We are thrilled to have exceeded expectations on your most recent stay at Vail's Mountain Haus. We look forward to your return again in the future.

10/10 – Excellent

Debra

Séjour de 4 nuits en janvier 2024
Madison a répondu le 25 janv. 2024
Thank you for your rating. We hope to host you again soon at Mountain Haus!

10/10 – Excellent

Lora

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en décembre 2023
Iva a répondu le 17 janv. 2024
Lora, thank you for the positive feedback. We look forward to hosting you next time.

6/10 – Acceptable

michael

Voyage en famille
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
The location in the village is great. However parking and getting checked in is a big inconvenience. There is no parking or valet to help with luggage, skis. When we arrived there were no parking spots to unload your gear. After waiting, and finally getting a temporary spot, you have to bring all of your luggage and skis inside. It would be wonderful to hire some valets, especially in the village. Then we drove around through the parking garage going in circles until we finally found a spot. We rented a ski in/out two weeks earlier in vail that had its own garage and valets. I will definitely be renting in the previous location instead of this location.
Séjour de 1 nuit en décembre 2023
Madison a répondu le 24 déc. 2023
Thank you for staying with us and for the review. We are sorry to hear you didn't enjoy your recent stay and appreciate your feedback.

10/10 – Excellent

Sarah

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We stayed in a standard room and had a balcony with a nice view of the Vail trees. There's also balconies overlooking Gore Creek and Vail Village. Literally steps away from the heart of Vail Village. There's a breath-taking trail alongside Gore Creek right outside the hotel. Highly recommend.
Séjour de 3 nuits en septembre 2023
Sasha a répondu le 26 sept. 2023
Thank you for the review.We appreciate your business and look forward to the next time we can host you at the Mountain Haus!

8/10 – Bien

Derek

Séjour de 3 nuits en septembre 2023
Madison a répondu le 19 sept. 2023
Thank you for your rating. We appreciate your feedback and we hope to host you again soon at Mountain Haus!

10/10 – Excellent

Ashley, Thornton

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Amazing location. Rooms are older but very clean and well kept. Hot tubs are great. Staff was helpful. Overall lovely place to stay!
Séjour de 2 nuits en septembre 2023
Mariana a répondu le 18 sept. 2023
Thank you for your feedback Ashley, we appreciated you coming to visit us. Hope to see you again soon !!

8/10 – Bien

Fran

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very convenient location. The person at the desk was not very helpful and seemed bothered when I asked about a breakfast place near the hotel. He had to put his phone down.
Séjour de 1 nuit en septembre 2023
Madison a répondu le 19 sept. 2023
Hi Fran, Thank you for your feedback about your recent experience. I am sorry you received this service from our staff. We will address this issue with our employees immediately to assure this does not happen again. We hope to host you again soon at Mountain Haus!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Muy recomendable
Excelente ubicación, estacionamiento cruzando la calle. Bien equipados.
Séjour de 2 nuits en septembre 2023
Mariana a répondu le 12 sept. 2023
Muchas gracias por su comentario, esperamos verlos otra vez en un futuro cercano!!

8/10 – Bien

Ann

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Would stay again
This hotel has a great location. Like many hotels in Vail, it has no central AC so you have to sleep with the windows open. This can be a problem when you are on the front of the building which faces the Vail parking lot and the highway but other than a few loud 18 wheelers, we survived. The staff was great and the maid service was fantastic. Our unit was just a bit tired-the carpet, rugs, etc. but overall nice for the price we paid. I did have some trouble working the stupid ROKU TV! Would stay again.
Séjour de 4 nuits en septembre 2023
Madison a répondu le 6 sept. 2023
Thank you for your review, we are pleased to hear you enjoyed your stay with us at Mountain Haus and we look forward to hosting you again!

10/10 – Excellent

Kelli

Séjour de 1 nuit en août 2023
Iva a répondu le 22 sept. 2023
Thank you! We hope to see you next time.

10/10 – Excellent

john

Séjour de 2 nuits en août 2023
Sasha a répondu le 26 août 2023
Thank you for your rating. We hope to host you again soon at Mountain Haus!

4/10 – Médiocre

Katharine

Voyage de couple
Points forts : Commodités
Hotel is a winter destination. Not a summer. No AC and small windows.
Séjour de 2 nuits en août 2023
Madison a répondu le 22 août 2023
Thank you for staying with us and we appreciate your feedback. Please give us a call so we can exceed your expectations for your next trip to Vail.

8/10 – Bien

Robert

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
No air conditioning
Séjour de 3 nuits en juillet 2023
Madison a répondu le 17 août 2023
Thank you for leaving a review and we appreciate your feedback!

8/10 – Bien

noreenizel

Séjour de 1 nuit en août 2023
Iva a répondu le 11 août 2023
Thank you for your review. We look forward to hosting you again.

8/10 – Bien

Edgardo

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Fantastic location in the heart
Séjour de 3 nuits en août 2023
Iva a répondu le 11 août 2023
Edgardo,we appreciate you leaving a review and hope to see you again in the near future.

10/10 – Excellent

Erin

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
X
Séjour de 1 nuit en août 2023
Madison a répondu le 6 sept. 2023
Thank you for the great rating. We hope to host you again soon!

4/10 – Médiocre

Marsha

Voyage en famille
Points forts : Service et personnel, état et installations de l’hébergement
Points faibles : Confort de la chambre
Bad Super Cheap Mattresses
We traveled from Denver to Vail to see the Vail Dance Festival. Although everything else at the hotel was adequate, the beds were miserable. I am not sure what type of mattress it was. It didn’t even feel like a mattress. My daughter and I did not sleep at all and woke up with sore backs.
Séjour de 1 nuit en août 2023
Madison a répondu le 3 août 2023
We are very sorry to hear about your recent stay with us. We greatly aprreciate your feedback and will pass this along to the owners. Please contact us directly so we can ensure a more comfortable stay next time you are in Vail.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en juillet 2023
Mariana a répondu le 1 août 2023
Thank you for your feedback!!

10/10 – Excellent

andrew

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en juillet 2023
Iva a répondu le 31 juill. 2023
Andrew,thank you for your positive review and hope to see you again soon.

10/10 – Excellent

Jennifer

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent home away from home
Couldn't be happier with anything about this property. The location is fantastic; convenient to fine & casual dining, parking and everything Vail Village and the mountains have to offer. Love having the option to go out to dinner or to sit back in our 'own' living room, turn on the fireplace and watch a movie. The very friendly, helpful staff are the icing on the cake.
Séjour de 3 nuits en juillet 2023
Iva a répondu le 31 juill. 2023
Jennifer,we are happy to hear you enjoyed your most recent stay with us and hope to see you again next year.

10/10 – Excellent

Christina

Voyage en famille
Points forts : Commodités, état et installations de l’hébergement
Mountain Haus is so convenient. Just walk out your door and you are right in town. Great amenities and helpful staff. We will definitely stay here again.
Séjour de 2 nuits en juillet 2023
Mariana a répondu le 24 juill. 2023
Thank you very much for your feedback Christina, we are glad you enjoyed staying with us and hope to see you again in the near future.

8/10 – Bien

Iuliia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great place to stay with small kids as they provide cribs and sound machines. The only thing is no AC in the buildings so it was a little bit on a hot side during the daytime even though fans were provided.
Séjour de 4 nuits en juillet 2023
Mariana a répondu le 1 août 2023
We apologize for the inconvinience, we are glad to hear that other than that you had a good time with us. We hope to see you and your family again sometime soon.

8/10 – Bien

Ronald

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2023
Iva a répondu le 17 juill. 2023
We appreciate your feedback and hope to see you soon again.

10/10 – Excellent

Tricia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was a beautiful unit, fun place and amazing location. Will be back..
Séjour de 1 nuit en juillet 2023
Iva a répondu le 17 juill. 2023
We are glad to hear you enjoyed your stay with us and hope to see you soon again.

4/10 – Médiocre

Connie

Voyage de couple
Points forts : Propreté, service et personnel
The bed design is a platform bed and walking around it is very tight. First thing I did was hurt my shin on the bed frame. The room we were in was directly above the pool so all the noise was heard. Also right across from the bus stop so we heard buses until about 1am. Had to have the window open because no air cond. No vending in the hotel so us to go out and find a place to buy bottles of water.
Séjour de 2 nuits en juillet 2023
Iva a répondu le 17 juill. 2023
We are sorry to hear your recent stay with us didn't meet your expectations. Please reach out to us directly next time you are planning a visit to Vail so we can find a more comfortable and quiet room for you and point you in the right direction to all our amenities including the vending machine.

10/10 – Excellent

Marcia

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This property was amazing. My girls were in town from college and we wanted a weekend away together. This hotel and location was amazing. The pool & hot tub was beautiful & relaxing, the spa was an added bonus. The best part was The George (restaurant located in the basement of the hotel). Food, service and atmosphere was delightful. Early Bird Special Unbelievable.
Séjour de 2 nuits en juin 2023
Mariana a répondu le 29 juin 2023
We are glad to hear that you a had a good time with us! We enjoyed having you and can't wait to see you again in the near future.

10/10 – Excellent

Cassie

Séjour de 3 nuits en juin 2023
Iva a répondu le 17 juill. 2023
We appreciate your feedback and hope to see you back at the Mountain Haus.

10/10 – Excellent

Mary

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Loved it very efficient and quite. Checkin was wonderful and very attentive.
Séjour de 2 nuits en juin 2023
Mariana a répondu le 26 juin 2023
Thank you very much for your feedback, we apprecite you staying with us and hope to see you again soon!!

10/10 – Excellent

Phineas

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Overall nice stay with good facilities and a reasonable price
Séjour de 3 nuits en juin 2023
Iva a répondu le 23 juin 2023
Phineas, we are glad to hear you enjoyed your stay with us and hope to see in you the future again.

6/10 – Acceptable

Brian, Timnath

Points forts : Propreté, service et personnel
I found the rate to be quite high for what the room was like...and the fact it faced I-70 so it was loud. The room was totally clean. But dated. Also, have to pay for parking which is an additional fee I didn't realize I'd incur until check in. Would I stay again? Only if I don't find something more updated even if it's a bit more expensive.
Séjour de 1 nuit en juin 2023
Madison a répondu le 23 juin 2023
Thank you for staying with us and for the review. We are sorry to hear you didn't enjoy your recent stay and appreciate your feedback. Please give us a call so we can exceed your expectations for your next trip to Vail.

10/10 – Excellent

Theresa

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hidden Gem in Vail
Vail Mountain Haus is a hidden gem in my opinion. I am a Native of Colorado, and have never stayed at this wonderful hotel. You need to reserve a stay and see for yourself, everything about this establishment is superb!
Séjour de 1 nuit en juin 2023
Mariana a répondu le 19 juin 2023
Thank you so much for your feedback, we hope to see you again soon!!

10/10 – Excellent

AnneMarie

Séjour de 1 nuit en juin 2023
Sasha a répondu le 7 juill. 2023
Thank you for the great rating. We hope to host you again soon!

10/10 – Excellent

Amy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great location, with shops and restaurants right outside your door. Clean and updated unit w/ everything you could need including fully stocked kitchen. Friendly and helpful staff, very attentive to needs. Peaceful and secluded heated pool and hot tub.
Séjour de 3 nuits en juin 2023
Sasha a répondu le 13 juin 2023
Thank you for your review. We look forward to hosting you again soon at Mountain Haus!

10/10 – Excellent

Maureen

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Loved being here! My husband and I wanted a quick weekend away and this was perfect! Right in the heart of things in village, was very clean.
Séjour de 2 nuits en juin 2023
Sasha a répondu le 13 juin 2023
Thank you for your review. We look forward to hosting you again soon at Mountain Haus!

10/10 – Excellent

Brett

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice place convenient location to Vail and the parking lot
Séjour de 1 nuit en juin 2023
Mariana a répondu le 12 juin 2023
Thank you so much, we hope to see you again soon!!