8/10 Good
Karen C.
Apr 5, 2024
Liked: Cleanliness
Good value stay, near bus stop.
Property was fine and a great value for east vail. Complex is dated but this unit is redone on the interior and was clean and comfortable. Description is accurate. Had a problem in communications in that we had a small issue with the door lock while I was on the mountain and no one could or would directly talk to my wife who was at the unit. So no real person that can quickly and accurately address issues. BTW, the issue with the lock was that the manual latch wasn’t engaged, so the electric part would not lock. Anyone with familiarity with the actual mechanism would have been able to tell her in ten seconds to turn the latch and press the away button. The fact that she tried to fix it for two hours and no one would call or text her directly, causing her to miss a day of skiing, was very frustrating for both of us. Just a part of dealing with corporate management…on our rentals, the guests can call us directly and often do for silly things. Overall, good stay.
Karen C.
Stayed 4 nights in Mar 2024