On the beach

Reviews of Regency Rambla Design Apart Hotel

3.5 out of 5
Regency Rambla Design Apart Hotel
Rambla Rep. de Mexico 6079, Montevideo

Reviews

8.6

Excellent

Rating 10 - Excellent. 166 out of 361 reviews" "
Rating 8 - Good. 135 out of 361 reviews" "
Rating 6 - Okay. 42 out of 361 reviews" "
Rating 4 - Poor. 8 out of 361 reviews" "
Rating 2 - Terrible. 10 out of 361 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024

6/10 Okay

Pamela, Windermere

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I have stayed here a couple of times. The staff is very nice and helpful but I found the hotel a bit run down.
Stayed 1 night in Mar 2024

10/10 Excellent

Brian J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property close to great dining and beaches. The staff was extremely helpful with requests and recommendations.
Stayed 8 nights in Feb 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is helpful
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable modern hotel
It's a very nice and clean modern hotel. The pool gets a bit easily shaded away from the sunlight during most of the day due to the structure and there is a car park just behind it from where the headline picture is taken. The rooms were very comfortable and the staff are lovely. Breakfast is probably the best and most generous one I had during my trip. Carrasco (walkable) is a very safe if a bit characterless well-to-do area about 10 mins walk along the coast.
Stayed 2 nights in Jan 2024

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It really shouldn’t be a hotel! It’s just ridiculous.
Stayed 1 night in Jan 2024

4/10 Poor

Karina

Travelled with family
Disliked: Cleanliness, staff & service
Disappointing experience
I chose this place due to the amazing location. Unfortunately, service and cleanliness were subpar. My allergies were killing me, and then I found out why: there were cats sleeping on the “clean” bedding and towels. One of the cats was roaming on the breakfast area and even on the table. room service didn’t refill supplies, barely tidied up the beds. Won’t go back.
Stayed 5 nights in Sep 2023

8/10 Good

Pamela

Stayed 2 nights in Aug 2023

6/10 Okay

Inés

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

Rick, Elizabethton

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never stay at this hotel again. When we checked in the adjoining room door was unlocked to the next room. I locked it back. In the middle of the night some stranger came bursting through the door (luckily my suitcase was up against the door). We stayed 2 nights. On the 2nd day we never got housekeeping services. Finally around 3pm I asked the front desk person if we could get our room cleaned. He assured me it would be cleaned. A couple of hours later we were in the breakfast room playing cards and the front desk person told me that the housekeeper had become ill and had to leave - thus our room would not be cleaned - but he did offer to give us clean towels. The thing that amazed me the most is that the entire time we were in the breakfast room playing cards the front desk person sat there and ate while watching soccer! He is allergic or above cleaning a room?? The beds in this hotel make dorm room beds look like a double king sized bed. The phone rang nonstop for no reason - when we tried to answer it, there was just a dead phone line. We borrowed a wine opener from the front desk (after the front desk person said, "What? You don't have one?" Imagine the shock when the same front desk person knocked on my door at 9:30pm (!) to get the wine opener back! I guess they only have 1 at hotel? The breakfast was terrible - a million people in a tiny cramped room (even though they ask that you confirm a time to dine) - the food was terrible and it was filthy.
Stayed 2 nights in Feb 2023

8/10 Good

Francisca Mora

Stayed 3 nights in Mar 2023

10/10 Excellent

vilma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enfrente de la Rambla muy tranquilo y limpio

8/10 Good

David

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is out go-to hotel in Montevideo, especially before and after a journey abroad. Excellent staff, great breakfast, always attentive to your needs.
Stayed 1 night in Jan 2023

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 1 night in Jan 2023

10/10 Excellent

Alex

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff over delivery on all expectations, they even made sure our laundry was done on the same day, in a very busy and difficult holiday time

8/10 Good

Pamela, Windermere

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location in Carrasco. Had a nice room with lovely balcony with sea view.

10/10 Excellent

matthias

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service!
Stayed 1 night in Jun 2022

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
22 Days in Montevideo
Everyone was super friendly and helpful during my 22-day stay. This was a perfect place to stay.
Stayed 4 nights in May 2022
Response from DAVID PEREZ on Jun 21, 2022
Estimado MIchael. En nombre de todo el equipo de Regency Rambla; agradecemos por tan valiosa puntuacion y sobre todo, cumplir con todo sus espectativas al alojarse con nosotros. Esperamos tenerlo de vuelta en su proxima visita a Montevideo. Saludos cordiales. David Pérez Operaciones

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place. The staff go above and beyond to help. They definitely mark the difference.
Stayed 4 nights in Mar 2022

10/10 Excellent

Francisco

Stayed 4 nights in Mar 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great hotel by the sea
We stayed one night before departing from Montevideo. Great location by the sea and close to airport. Great steak restaurant close to the place. The pool was very tiny and also dirty.
Stayed 1 night in Nov 2021

8/10 Good

leticia

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2021

10/10 Excellent

Maria

Stayed 11 nights in Oct 2021

10/10 Excellent

Rudolf, Madrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, and abundant breakfast!
Stayed 1 night in Aug 2021

6/10 Okay

Antonio

Liked: Cleanliness, staff & service
Disliked: Room comfort
Overall good service and stay, however the mattress was old and not firm. We informed the hotel upon our check out.
Stayed 1 night in Mar 2021

10/10 Excellent

Isaac

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to enjoy life
Excellent location friendly staff and clean room. Good food at breakfast. Also free bike to use.
Stayed 1 night in Mar 2020

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and breakfast!
Great locale fur the price! Nice size room with small kitchenette (micro, fridge and sink). .7 mile to downtown Catrasco... on the Rambla. Small garage so my car stayed outside but was inside the gate for security. Great Breakfast.. the breads were amazing!
Stayed 2 nights in Feb 2020
Response from Operaciones on Mar 2, 2020
Dear guest. On behalf of the entire Regency Rambla team. We thank you so much for such valuable words. We are committed to quality and vocation at the service of all of you. As for breakfast we are always innovating with new products, always as artisanal as possible to make a difference in everything. We wait for you again on your next visit to Montevideo. Best regards Daid Pérez

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2019
Response from Operaciones on Dec 16, 2019
Estimado Huesped. Gracias por tan valiosa puntuación y manifestamos en compromiso a seguir mejorando y mantener nuestro servicio de excelencia. Saludos Cordiales David Pérez Regency Rambla

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019
Response from Operaciones on Dec 8, 2019
Estimado Huésped. Agradecemos por tan valiosa puntuación y en nombre de todo el equipo de trabajo manifestamos las gracias. Le esperamos en su próxima visita a Montevideo. Saludos cordiales David Pérez

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel but the location is a problem if you have a car since the access to the parking lot is off a very busy street making the turn unsafe and dangerous. Other than that is a goog hotel
Stayed 1 night in Oct 2019
Response from David Perez on Nov 27, 2019
Estimado Huésped. Por todo el equipo que conforme el Hotel Regency Rambla; le manifestamos nuestro agradecimiento por tan valiosa puntuación y estamos comprometido por seguir mejorando cada día. Esperamos ser su opción en la próxima visita a Montevideo. Saludos Cordiales David Pérez Regency Rambla

6/10 Okay

ignacio

Liked: Cleanliness, staff & service
Good
not very comfortable bed
Stayed 1 night in Oct 2019
Response from Operaciones on Oct 31, 2019
Estimado Huésped. Por todo el equipo que conforme el Hotel Regency Rambla; le manifestamos nuestro agradecimiento por tan valiosa puntuación y estamos comprometido por seguir mejorando cada día. Esperamos ser su opción en la próxima visita a Montevideo. Saludos Cordiales David Pérez Regency Rambla

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Room was clean. In a residential neighborhood, so not a lot of stores and restaurants near by.
Stayed 2 nights in Jul 2019
Response from DAVID PEREZ on Jul 25, 2019
Dear guest. We always thank you for your opinions that allow us to improve and know that we are committed to quality and attention for you. At Regency Rambla we always seek to have our personalized attention, which makes a difference at all times. We hope to be your option again when you return to visit Montevideo. Best regards

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Friendly staff, a bit awkward to access amenities. lots of channels on TV but flaky reception. Flaky internet. Renovations on the garage made car filthy and they would not help.
Stayed 14 nights in Apr 2019
Response from David Perez on May 15, 2019
Dear guest. We apologize for the inconvenience caused. We are a small hotel of the cadema but we try to satisfy all the needs of the guest. As for the repairs we had at the hotel in the parking area. The cleaning of the vehicles was carried out. Of the same. We are committed to the guests. Best regards.

10/10 Excellent

DVA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, large rooms, good breakfast .........
Stayed 7 nights in Mar 2019
Response from David Pérez on Apr 3, 2019
Dear. Thank you for your good comments and as always we are committed to the vocation of service to always maintain the human warmth and infrastructure.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location. Clean and Comfortable
Convenient location between airport and old town montevideo. Lovely location along water, with beautiful drive along the Rambla to city center. New and clean rooms. Friendly front desk staff. Parking in basement garage a bit tight but free and fine for the usual compact rental car.
Stayed 1 night in Jan 2019
Response from Operaciones on Jan 22, 2019
Dear Jonathan. We are be very grateful for his very nice comments, your satisfaction is very important for us, well as that of all the guests who lodges at our hotel Your words will reach the staff that in your comments capitalizes your daily job. We delight that our service and facilities have been of excellence for you. Definitively see you in your next visits to Montevideo. Best regards. Fabián Albornoz

8/10 Good

Milla, Calabasas, CA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2018
Response from Operaciones on Nov 22, 2018
Dear. We are be very grateful for his very nice comments, your satisfaction is very important for us, well as that of all the guests who lodges at our hotel Your words will reach the staff that in your comments capitalizes your daily job. We delight that our service and facilities have been of excellence for you. Definitively see you in your next visits to Montevideo. Best regards. Fabián Albornoz Operations

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful time in Montevideo, the hotel was perfect. Staff was very friendly and helpful. The room was very clean and comfortable. Housekeeping staff was great too. I would definitely stay here again. My only thing against it, is I would add a little workout room.
Stayed 5 nights in Apr 2018
Response from Reservas on Apr 17, 2018
Dear. We are very grateful for your very kind comments, for us it is very important your satisfaction as well as that of every guest who is staying in Regency Rambla hotel. Hare extensible His words to the rest of the staff that in comments so capitalized his daily endeavor. We love that our service and facilities have been of excellence to you. will definitely wait for you in your next visits to Montevideo. A cordial greeting. Fabián Albornoz Assistant manager.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff. Loved the neighborhood. Nice guestroom
Stayed 1 night in Mar 2018
Response from Fabián on Apr 2, 2018
Dear Guest. We are very grateful for your very kind comments, for us it is very important your satisfaction as well as that of every guest who is staying in our hotel. Hare extensible His words to the rest of the staff that in comments so capitalized his daily endeavor. We love that our service and facilities have been of excellence to you. will definitely wait for you in your next visits to Montevideo. A cordial greeting. Fabián Albornoz Assistant manager.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018
Response from Fabían Albornoz on Mar 20, 2018
Dear Gest. We are very grateful for your very kind comments, for us it is very important your satisfaction as well as that of every guest who is staying in our hotel. Hare extensible His words to the rest of the staff that in comments so capitalized his daily endeavor. We love that our service and facilities have been of excellence to you. will definitely wait for you in your next visits to Montevideo. A cordial greeting. Fabián Albornoz Assistant manager

8/10 Good

Donna

Liked: Cleanliness, staff & service, room comfort
Nice hotel. Nice amenities.
This hotel has wonderful staff who are friendly and who were very helpful when we needed advice for transportation as well as suggestions for what to do around town. The hotel is right across the street from the beaches and the Rambla and has a very convenient bus (in the front) that takes you the the interior of Montevideo at a very reasonable price. So staying here gives you the outside-the-city, near-the-beaches experience and still be minutes from the heart of the city where there is lots to do and see. The buffet breakfast is loaded with yummy fruits,breads and cheeses - a European/Uruguayan meld of deliciousness. The coffee was great and always there was warm milk to add which is my new favorite. They have complimentary bikes available although they are not that well maintained. The first day we borrowed them we had no problems but the second time, I made 4 attempts to ride out only to have the chains fall off every time. So we went to the beach instead with complimentary chairs, towels and umbrellas. Also check your chair before you go because they as well suffer from wear and tear, I got to the beach with mine only to have the back not lock into the upright position. So that was annoying. But Montevideo and the surrounds are incredible. It is safe, the people are genuinely warm and friendly and anywhere you stay in Uruguay is worth it.
Stayed 7 nights in Feb 2018
Response from Fabián Albornoz on Mar 13, 2018
Dear Ms.Doerrier. We are very grateful for your very kind comments, for us it is very important your satisfaction as well as that of every guest who is staying in our hotel. Hare extensible His words to the rest of the staff that in comments so capitalized his daily endeavor. We love that our service and facilities have been of excellence to you. will definitely wait for you in your next visits to Montevideo. A cordial greeting. Fabián Albornoz Assistant manager

6/10 Okay

Luis & Graciela, Maspeth NY

Liked: Cleanliness, property conditions & facilities, room comfort
LAUNDRY SERVICE IS A ROBBERY AND MANAGEMENT IS INV
We had 2 rooms. They had no pricing available in the room. we gave 3 shorts, 2 tshirts and 1 jean on our room and were charged 95 dollars. our son gave 2 jeans 2 tshirts 2 pcs of underwear they charged him 66 dollards. when we complained they just said it was not them it was an outside service. We spoke to the manager and he excused himself bu saying they do not make any profit. we paid 100 dollars per night for a room and 155 dollars for few pieces of laundry. THIEVES, plain robbery DO NOT USE THE LAUNDRY SERVICE
Stayed 4 nights in Feb 2018
Response from Fabián Albornoz on Mar 1, 2018
Buen día estimado Luis. Lamentamos mucho su impresión en cuanto a nuestro servicio de lavandería. Entendemos que a pesar de tener los costos expresados en la habitación, haberlos corroborado y aceptar los mismo al momento de enviar las prendas a ser tratadas no le pareció cancelar los mismos al momento del out en la madrugada. Debido a esto se le perdonaron el 50% de la carga, como una excepción cosa que no refleja en su comentario, además de una notable diferencia en las prendas enviadas. Entendemos todo como un infortunado mal entendido desde el principio , ya que desde que genero su reserva lo hizo de forma equivoca en un apartamento ejecutivo pidiendo alojamiento para un adulto y un menor y sin embargo en los cometarios de la reserva solicito un apartamento para 5 personas describiendo que se alojarían cuatro adultos y un menor apartamento este con un costo muy superior al que reservaba por el canal. Por este hecho Expedia se comunico con usted a fin de que re hiciera su reserva y de todas maneras prefirió hacerla directamente con nosotros evadiendo al canal de reservas. Le dejamos un saludo cordial y esperamos este muy bien. Atentamente Fabián Albornoz Asistente gerencia. Good day dear Luis. We very much regret your impression as to our laundry service. We understand that despite having the costs expressed in the room, have corroborated and accept the same when sending the garments to be treated did not seem to cancel the same at the time of out in the morning. Because of this he was forgiven 50% of the charge, as an exception thing that does not reflect in his comment, in addition to a noticeable difference in the garments shipped. We understand everything as an unfortunate misunderstood from the beginning, as since the gender of his reservation made it wrong in an executive apartment asking for accommodation for an adult andonechild

10/10 Excellent

Andresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel for it's value. Staff was very friendly and helpful. The place is cose to the city center of Carrasco where you can dine and shop.
Stayed 1 night in Jan 2018
Response from Fabián Albornoz on Jan 22, 2018
Dear Andresh. We are very grateful for your very kind comments, for us it is very important your satisfaction as well as that of every guest who is staying in our hotel. Hare extensible His words to the rest of the staff that in comments so capitalized his daily endeavor. We love that our service and facilities have been of excellence to you. will definitely wait for you in your next visits to Montevideo. Best regards Fabián Albornoz Assistant manager.

8/10 Good

Betty, South France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Opposite beach which is good but if you prefer the pool very small as is the seating area. Our room was ver comfortable with a nice terrace we were there for only one night but for us or anyone staying longer two loungers on the terrace and two comfortable chairs in the room would have been nice. Bath too small impossible to use it would be better to just have a good walking shower.
Stayed 1 night in Dec 2017
Response from Fabián Albornoz on Jan 22, 2018
Dear Betty. We greatly appreciate taking the time to leave your comments. are of great value to us, they are our starting point to ensure the comfort of our passengers. While we are about 20 minutes from the center of Montevideo, the neighborhood where we are located gives us a strategic proximity to Carrasco airport without mentioning our view of the Rio de la Plata at the foot of a quiet beach. We hope to be your hosts again so you can improve your experience. Best regards Fabián Albornoz Manager Assistant

8/10 Good

Bart, Wisconsin

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
A small hotel on the Rambla
This small hotel on the Rambla in Montevideo is outside the city proper and therefore not as noisy as downtown. I emphasize small because the Expedia photo makes it look much larger than it is. We rented the three bedroom unit, which is a combination of two units: a single bedroom and a bedroom/living room combo. Each of the beds were comfortable, a "king" (two singles put together) in one room and two singles in the other, plus a convertible sofa in the living room. There's a small refigerator, a microwave and a minibar in the LR and another minibar in the first bedroom. There are also two full bathrooms with this configuration. Overall this combo worked well for our family of five. Unfortunately there was a smell of urine noticeable in the LR and one bedroom. Not clear if it was from the LR, a bedroom or a bathroom. The staff were friendly, accommodating and fluent enough in English to answer questions, help with reservations, etc. The night desk clerk especially was wonderful. The pool was dirty, with a slimy bottom and murky water. There are several good restaurants within walking distance. The Rambla allows walking, running and biking from right across the street.
Stayed 1 night in Nov 2017
Response from Fabián on Dec 12, 2017
Dear Bart. We are grateful exceedingly it was taking the time in leaving his comments us. The same ones are of great value for us, are our point of item to assure the comfort of our passengers. Though we are to approximately 20 minutes of the center of Montevideo, the neighborhood in which we locate ourselves gives us a strategic nearness to the airport of carrasco without mentioning our sight to the Rio of the Silver to the feet of a calm beach. We wait to be his hosts again to be able like that to improve his experience. We will work very much to improve the details that him could turn out to be inconvinient since our north is a service of excellence. Best regards. Fabián Albornoz Asistente gerencia.

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was incredibly helpful with some last minute printing needs that came up. They also lent us an adaptor for our plugs as we had forgotten ours.

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Juan, Houston

Liked: Cleanliness, staff & service, room comfort
Nice little hotel in the front of the beach.
Nice hotel in front of the beach. Keep in mind that there's a busy street right in front of the hotel also. Hotel provides free bicycles that you can use to ride along the beach or go to nearby restaurants. Good place for the family with breakfast included. Nice hotel staff. Rooms are modern and kept clean.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax after a long flight
Perfect place to crash near the airport after a long flight. The room was relaxing, cool, clean and serene.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, great location, beachfront.
The hotel is very nice, and staff are highly professional. Always trying to help customers. It is located in a very nice area, front facing the Promenade (La Rambla) with beautiful views of the River. Outstanding sightings of the Sunset and sunrise, just crossing the Road. Carpark for free, inside the hotel!!!! Breakfast is just ok, with the basics covered, although will not match some other better sourced hotels. Rooms: Spacious, clean. Very comfortable. Only gripe: I stayed with my wife. Bed was Queen size, but it had fitted 2 mattress side by side (single size each of them). This resulted in a big hole in the middle, making it very uncomfortable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
the beds where too small.