Sundeck

Reviews of Pocitos Plaza Hotel

3.5 out of 5
Pocitos Plaza Hotel
Benito Blanco 640, Montevideo

Reviews

8.4

Very good

Rating 10 - Excellent. 306 out of 716 reviews" "
Rating 8 - Good. 293 out of 716 reviews" "
Rating 6 - Okay. 78 out of 716 reviews" "
Rating 4 - Poor. 24 out of 716 reviews" "
Rating 2 - Terrible. 15 out of 716 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach chairs and towels were a great extra!!!! Thanks and breakfast included for such a good price
Stayed 3 nights in Feb 2023

6/10 Okay

Maria, Woodbridge

Travelled with partner
Liked: Amenities
Breakfast was nice as well as the bottle of wine in our room. The hotel is centrally located in a safe walkable neighborhood. It was a bit run down with chipped bathtub and flooring boards separated. Not very clean. There was hair on the sink and the floors had coat of dirt on them. The bed was comfortable. We had reserved a penthouse and when we arrived they told us it was not available.
Stayed 1 night in Feb 2023

8/10 Good

Carlos

Travelled with family
Liked: Staff & service, room comfort
can improve hygiene conditions
Stayed 2 nights in Dec 2022

10/10 Excellent

Daysi

Stayed 3 nights in Dec 2022

8/10 Good

Cristina

Travelled with family
It’s a nice place.

8/10 Good

Hector

Travelled with family
Liked: Cleanliness, staff & service
If you are driving just be aware that even though they advertise parking for a surcharge($14 dollars). They only have a few spots available. We ended up paying about $20 across the street.
Stayed 1 night in Oct 2022

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Excellent breakfast and tea time food! Love the place!
Stayed 6 nights in Sep 2022

8/10 Good

esteban

Travelled with family and small children
Liked: Staff & service
Parking is acrossed the street and you have two cross with your bags
Stayed 1 night in Aug 2022

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location, very nice and very clean
Stayed 1 night in Jun 2022

10/10 Excellent

RAMON

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and and friendly staff.
Stayed 2 nights in Apr 2022

10/10 Excellent

Mariela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant and comfortable stay!
We had a very pleasant stay. The staff was so helpful and attentive to our needs. There were times we didn’t get towels but all it took was for us to go downstairs and they would give us whatever we needed. Everyone at the front desk was very helpful, even with test information. The housekeepers were on top of everything. The ladies in the cafeteria would arrange our breakfast on a tray to bring upstairs to my mom. They were all genuinely nice and we really appreciated that. Our pick up for departure was late in the day, and we were allowed to keep our luggage downstairs and go to the 11th floor as we needed to, where we could rest and use the restroom.
Healthy breakfast
Sunrise, 1 1/2 blocks down the street
Stayed 9 nights in Feb 2022

2/10 Terrible

Federico

Stayed 4 nights in Feb 2022

8/10 Good

Hernan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, some nice dining places at walking distance. Breakfast could have some more variety.
Stayed 4 nights in Jan 2022

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and price
Stayed 2 nights in Jan 2022

6/10 Okay

Hans, Aventura

Business traveller
This is a 2-3 star property, definitely not 4 stars. The location is good, very close to the boardwalk and a shopping mall. The receptionists are not very proactive and have no clue about the restaurants and things to do. The room I stayed ((2 twin bed room) actually had 3 beds. It was very basic and not appealing at all. The bathroom is ok but is basic as well. The room is quite noisy since the door and walls are not protecting against the noise from the hallway or neighbors. I would only choose the hotel if you look for an inexpensive place to stay and there is no alternative available.
Stayed 1 night in Nov 2021

10/10 Excellent

RAMON

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and staff service..
Stayed 1 night in Nov 2021

6/10 Okay

María A

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel no esta muy limpio y deberían de renovarlo, instalaciones antiguas
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Old, messy & not tidy.
Stayed 2 nights in Oct 2021

8/10 Good

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Jorge I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020

10/10 Excellent

Jorge

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Everything was excellent. Attention, room and breakfast.
Stayed 1 night in Sep 2020

4/10 Poor

Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very clean and the staff was friendly and helpful
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Not a four stars... 3 at best
The hotel is good and service is also good but they need to get something done about the smell coming out of the bathroom. It’s some kind of sewage issue..I spotted a big cockroach in my room and the front desk told me they are coming out from the bathroom because they fumigated (?). I can’t rate the hotel a 4 stars with this type of issue... it’s 3 stars at best
Stayed 3 nights in Jan 2020

10/10 Excellent

AllenGeorge, Arequipa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and didn't charge for little things like loaning bicycles or water. They even had a snack in the afternoon for those that wanted it.
Stayed 6 nights in Oct 2019

10/10 Excellent

Harmeet, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, comfortable rooms. Not too pricey either.
Stayed 2 nights in Aug 2019

10/10 Excellent

Nubia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuvimos en pósitos hotel por tres Días y el servicio fue muy bueno, cuando llegamos me habían dado una habitación en el 10 piso y les pedí si era posible de cambiarlo en un piso más bajo e inmediatamente me lo cambiaron, nos ayudaron con el transporte para ir a Punta del Este y con el transporte de regreso . El staff muyamable y profesional .Gracias por tan Linda experiencia. Nubia Viola
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time we stay, we receive such great service and a quality experience.
Stayed 1 night in Aug 2019

10/10 Excellent

cathleen, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my short stay, staff was great and was helpful whenever I needed it. The room was nice with a bit of a vintage flare. If you are someone looking at every corner you will find small errors like a paint scuff but I thought the room was clean and comfortable. Breakfast was great, had scrambled and fried eggs with ham and cheese, bread, and other typical items such as cereal, yogurt, and coffee.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great location. Felt very safe. 2 blocks from Las Ramblas
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Afternoon tea for all guests is a pleasant and differentiating detail
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff, 5 mins walk to the beach, complimentary afternoon coffee and cakes was a lovely touch
Stayed 2 nights in Apr 2019

4/10 Poor

Hebert, Toronto, Canada

Disliked: Staff & service
When I arrived at the hotel the Penthouse Suite I had booked was not available. I was told it was a hotel mistake. I was offered dinner (at the hotel) or free parking that night... No explanation as to what happened... The dinner offered (which I did not need) was not even at a reputable restaurant nearby. Parking is free on the streets around the hotel... I did not even get a discount on the hotel rate even though what I ended up getting was a standard room instead. The next morning at check out I asked for a paper receipt (which I had received from the other 2 hotels I had stayed at during my vacation all booked via expedia as well) I and was told by the gentleman at the front desk to go an ask expedia for it. A lady at the same desk realized the rudeness of the response and tried to make up for it by wishing me a pleasant day and travels... First time at this hotel and most definately the last. In over 10 years of booking hotels through expedia this is the first time this ever happened to me. And worst treatment at any hotel in Uruguay I have ever experienced (where I have always been treated with the utmost respect).
Stayed 1 night in Jan 2019

10/10 Excellent

Syna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the hotel, the complimentary breakfast and the location!!
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would definitely stay again - great room, very light and comfortable. The breakfast was great, the staff very helpful and great location.
Stayed 6 nights in Oct 2018

10/10 Excellent

Marco, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, the gym was well equipped, the area was very secure
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Great staff. Well located for shipping & restauran
Only criticism is that the floor in the bathroom was not cleaned properly.
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Small property in good condition & good location.
We found a nice steak restaurant nearby (about 8 minutes walk). Called La Otra. The locality is a big residential area & is safe enough to walk around.
Stayed 1 night in Aug 2018

10/10 Excellent

Marjorie, miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience the hotel was clean and perfect hotel ... my kids enjoy the stay
Stayed 2 nights in Jun 2018

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generous with everything
The room was comfortable, the wifi speedy and the breakfast and afternoon teas were delicious and generous. The staff were super helpful...they printed a ferry ticket without any charge or fuss. It's close to the sea and Uber is super cheap so it's easy to get to the old town. There is a good shopping centre that is walkable and a cute bodega type shop over the road.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Really great service Hundred percent recomendéd
Stayed 7 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic clean hotel with acceptable surroundings. Not fancy but good.
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just about perfect
I've stayed LOTS of places, and perhaps I was easily impressed after staying in hostels, but this hotel was so perfect. The friendliest staff!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Great Location
We thoroughly enjoyed our stay at Pocitos Plaza Hotel. The hotel staff were friendly and helpful. The design is modern yet quaint and the rooms are bright and comfortable. The breakfast was a lovely assortment of healthy and sweet offerings. And the neighborhood was very charming.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, close to beach.
The hotel is well located, just a block from the promenade along the sea, with easy access to restaurants, cafes, and the beach.

8/10 Good

Dan, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach
The hotel was very cooperative. We arrived very early and they checked out luggage so we could go to explore the city. Nice bar with outside patio and pleasant staff.