Budapest y Villa Princesa, Punta del Este, Maldonado
Reviews
9.2
Wonderful
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Nice property, clean and quiet. The room is large, bed very confortable, well illuminated. The shower curtain in the bathroom is not ideal. There are better solutions but overall the bathroom is fine. The only criticism would be the time the breakfast starts. The first serving is at 8 am, very late for a hotel
Hotel is an upper level accommodation and considering the15 months pandemic hitting the region it has been kept quite up to date. Not withstanding, the building itself is in need of maintenance. our bathroom door did not close, the lighting in the room did not work correctly, shower in bathroom clogged. kettle 8n room did not work and we asked to have it replaced. The tiles on the roof and falling off and also need repairs. The gardens are impecable, so was the breakfast service and the hotel customer service in general from housekeeping to reception. All were wonderful. Building need to be kept up. It is understandable that withe constraints of the pandemic cash flow for maintenance must not be easy, but in future this need to be attended
Verified traveller
Stayed 1 night in Jun 2021
Response from Lucila on Jun 23, 2021
Thank you for review. Your comments are very important for us to keep improving our service.
This was the first time me and my husband went for a vacation as a couple after having 2 kids. This hotel made our first couple’s gate away even more enjoyable and memorable. The stuff are friendly, the hotel is very clean and I should add beautifully maintained.
Erla
Stayed 2 nights in Jun 2021
Response from Lucila on Jun 14, 2021
Thank you for your review. We are glad you enjoyed your stay with us.
Beautiful hotel in the middle of Punta del Este. Rooms are perfect, bed is comfortable and the staff are extremely nice! We recommend.
Verified traveller
Stayed 1 night in Jun 2020
Response from Lucila on Jun 15, 2020
Thank you for sharing your experience at our hotel, we are glad you had a great time with us and hope you visit Punta del Este again soon.
8/10 Good
Verified traveller
Travelled with family
Dec 4, 2019
Liked: Cleanliness, staff & service, amenities
The staff were great, very friendly and helpful. The beds were comfortable and the room was spacious enough though a mirror in the room would have been nice. Not a lot of variety for Breakfast but good quality. The only disappointment were the pools, the indoor one was in need of some maintenance. We stayed 3 nights at this hotel and they decided to empty the outside pool to clean it while we were there so couldn't use it, apart from that a very nice place to stay. The gym equipment was in good condition.
Verified traveller
Stayed 3 nights in Dec 2019
Response from Lucila on Dec 5, 2019
Thank you for your review. We are sorry about the pool but it has already been fixed, so we hope next time you visit us, you can enjoy it properly. Have a nice day.
Outlets for computers not easy to reach. I needed a chair and desk place to work.I appreciated Wifi and fridge. Could use a kettle. Overall, I enjoyed my stay and assistance/availability of hotel personnel
We enjoyed the nice breakfast area, the beautiful park with nice pool. The room was comfortable with nice shower. They should improve the TV and the cable TV service. The parking area is good. The staff is friendly and can give you good information about Punta del Este. It is a nice place for couples and for a family.
Richard
6/10 Okay
Mounir
Business traveller, Travelled with partner
Mar 3, 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
This may have been a five-star hotel in the past, but not now, unless a serious renovation effort is made to refresh it. The areas around the hotel lacks animation and it takes a while to get familiar with it and walk through its sinuous streets.
Todo espléndido: entorno arbolado, jardines cuidados, la ubicación, el edificio, la atención del personal, la decoración de los espacios comunes, el mantenimiento de interiores y exteriores. Muy disfrutable!
Verified traveller
Stayed 3 nights in Dec 2023
Response from Lucila on Dec 13, 2023
Muchas gracias por preferirnos. Serán más que bienvenidos cuando deseen regresar.
8/10 Good
Mauricio
Sep 26, 2023
Liked: Cleanliness, staff & service
Hotel bueno, buen desayuno, detalles en dormitorio, filtracion de humedad.
Mauricio
Stayed 5 nights in Sep 2023
Response from Lucila on Oct 13, 2023
Muchas gracias por preferirnos. Tendremos en cuenta su comentario para continuar mejorando nuestras instalaciones. Saludos cordiales.
Staff muito atencioso, ambiente amplo, bonito e agradável. Piscina aquecida maravilhosa. Foi muito bom também o passeio de bicicletas disponíveis no hotel e o serviço de restaurante também foi muito bom
Maria F S
Stayed 2 nights in Mar 2023
Response from Lucila on Apr 1, 2023
Ha sido un placer recibirlos, serán más que bienvenidos cuando deseen regresar. ¡Los esperamos!
Jag och min kille bodde här i 5 nätter. Vi bodde i ett ”lyxrum” som var stort och kändes relativt fräscht. Dock var rummet ganska mörkt och luktade lite unket/instängt. Frukosten hade ganska bra utbud och poolområdet var trevligt. Läget på hotellet var sådär. Det tog ca 10-15 minuter att gå till stranden och skulle man ner till ”stan” var det ca 40 minuters promenad. Det fanns några restauranger i närheten, men inte jättemycket. Med taxi tog det ca 10 minuter.