The hotel location and design is great, close to the old town, promenade and city centre. We were greeted by a lovely receptionist who was very helpful, polite and friendly. The room was quite spacious and comfortable however 2 out of 3 nights we have stayed in Esplendor we were woken up by the noise from the corridor ( other guests coming from parties, bringing visitors and not respecting those who were already asleep). The bathroom require some ventilation as it shows pretty bad moulds on the walls and ceiling. Breakfast offered good variety of cereals, yogurts, and sandwich toppings including ham cheese and veggies 👍. Unfortunatelly, as we were setting off at 6 am ( breakfast serving starts at 7am ) we have asked if the breakfast room staff could prepare some snack or sandwiches for us, to which we were told no, even tho the breakfast was already paid! Over all a bit disappointed for a 4 star hotel.