Uratari Vacation Packages

This is a beautiful property. It’s very close to San Pedro market. Everything is walkable.

front desk , terrible costumer service. No respect to seniors, not empathy, , no respect to green card holders . Never stay in the hotel if you are green card holders because they will charge you extra 18% surcharge. Misleading information regarding the numbers of of beds and occupants, Website says the one thing and the front desk says deferent thing. Costumer service agent, try to argue to win the argument. Costumer service dirs not have skill about costumer service. The costumers service agents plays with your emotions and words , they say one thing but they offer different thing. They don’t respect the VIP pass. Sheets are stained , room phone not working, controls Tv not working. Overall, good breakfast and cleaned but some rooms are not. Don’t believe when they said they will grant you with better room in reality, they will give you the one they can’t sake or sake the least. Over all hotel it looks good. I would never stay in that hotel.

We had a great stay at this hotel during our stay in Cusco.Staff are particularly nice and friendly especially Sylvia and Genaro(?black glasses). The hotel was conveniently located near the square and within walking distance near the plaza.I love that there is a small terrace where you can look outside,people watch and enjoy the festivities without having to go out of the hotel:)

This hotel is clean, beautiful, close to the airport and easy walking distance to the historic center. The staff was kind and helpful and it was very peaceful and comfortable. Would definitely recommend!

Wonderful place to stay in Cusco. Lovely and helpful staff, great location, quiet and nice place to sleep, and wonderful breakfast! Will definitely return and would recommend to friends and family.