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Reviews of Clarion Collection Hotel Uppsala

3.5 out of 5
Clarion Collection Hotel Uppsala
Storgatan 30, Uppsala

Reviews

8.8

Excellent

Rating 10 - Excellent. 504 out of 1000 reviews" "
Rating 8 - Good. 400 out of 1000 reviews" "
Rating 6 - Okay. 74 out of 1000 reviews" "
Rating 4 - Poor. 19 out of 1000 reviews" "
Rating 2 - Terrible. 3 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

maja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying here. It was near central station but just far e out away not to see it. Most of the tourist attractions are on the other side of the station but about a block away there are some lovely restaurants and shops. My room was very clean, the staff were terrific. And the lobby dining area was very cozy and inviting. And they feed you! Breakfast I expected, but fika in the afternoon and dinner was a plus. The gym/sauna wasn’t available but walking the city covered that. I am definitely recommending this to friends/fellow travelers. So easy to Gamla Uppsala ans ARN.
Stayed 3 nights in Aug 2023
Response from Mashiat on Sep 8, 2023
Hi Maja, Thank you for taking the time to leave such a nice review! We are happy to hear that you enjoyed your time with us in Uppsala. Your feedback means a lot to us and helps us to improve. We hope to welcome you back again in the near future! //Reception, Clarion Collection Uppsala

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from . on Sep 25, 2023
Thanks you for giving us your feedback!

10/10 Excellent

John

Stayed 2 nights in Jul 2023

10/10 Excellent

Serafino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Maja on Jul 20, 2023
Hej! Tack för din recension. Det gör oss glada att du verkar ha trivts bra hos oss och hoppas på att få välkomna dig igen!

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay here. It was close to staion and busses they looked after my luggage before and after my stay. I was delighted that breakfast and dinner were included in my room rate even though I hasn't booked them. All were delicious with a lot of choice. Bed was comfortable and room well equiped. Staff were great too. Spa wasnt available at the time i went but i was aware of that before booking.
Stayed 2 nights in Jun 2023
Response from Edvin on Jul 13, 2023
Hi Julia,Thank your for your nice review.Have a lovely summer and welcome back to us!

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant location, very comfortable room, lovely food and friendly staff. Very quiet.
Stayed 1 night in Jun 2023
Response from AA on Jun 6, 2023
Hello Sarah,Thank you for your feedback. You opinion as our beloved guest is very important to us, therefore we would like to thank your for the time you put in to write to us!We are very happy to hear that you had a pleasant stay with us. You are very welcome back to us at any time! Kind regards,ReceptionClarion Collection Hotel Uppsala

10/10 Excellent

Kyriaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff
Great choice for a few days in Uppsala - it’s the staff that make the difference (Julia, Matilda and the rest of the team), they were lovely.
Stayed 3 nights in Apr 2023
Response from AA on Apr 15, 2023
Hello Kyriaki,Thank you so much for your feedback!We are very happy to hear that our staff managed to provide you with welcoming and memoriable stay at our hotel. You are very much welcome back to us any time!Kind regards,Clarion Collection Uppsala

10/10 Excellent

Kritsana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location with professional staffs
The hotel is located near Uppsala train station. It's just 5 min walk. The Uppsala castle and cathedral is around 2 km from the hotel. Room is quite large, clean and comfortable. It's equipped with sofa, working desk, wardrop in the room. Bathroom with shower is large. Only liquid soap/ shampoo and hand soap are provided in the room. Breakfast is served on the lobby floor. The food is varieties both hot and cold dish. Dinner is also served in the same restaurant. It's all you can eat soup, baked beef steak with a lot of bread and salad. Taste is very good. Staffs are really good. They are kind and helpful.
Stayed 1 night in Dec 2022
Response from //Sofia- Clarion Collection Uppsala on Jan 18, 2023
Hey Kritsana!Thanks for writing such a nice comment on our hotel. We really apreciate your description of your experience of your stay here.Hope youll visit us again next time your in Uppsala.

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Excellent location, comfortable bed and very good buffet dinner and breakfast. Nothing negative to say!
Stayed 1 night in Sep 2022
Response from Reception Team on Sep 26, 2022
Hey Marta!Thank you for taking the time to leave us such a glowing review! We are delighted to see that you enjoyed youself so thoroughly during your time with us here in Uppsala and we sincerely hope to welcome you back again in the near future!

10/10 Excellent

Lorin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022
Response from Edvin on Aug 28, 2022
Thank you for your feedback.A warm welcome back to us!// Edvin - Clarion Collection Uppsala

10/10 Excellent

Maria

Stayed 3 nights in Aug 2022
Response from Edvin on Aug 13, 2022
Tack för din feedback. Ha en fortsatt trevlig sommar & varmt välkommen tillbaka till oss! // Edvin - Clarion Collection Uppsala

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cozy & classy
Stayed 9 nights in Jul 2022
Response from Edvin on Aug 10, 2022
Tack för din fina feedback. Ha en fortsatt fin sommar & varmt välkommen tillbaka till oss! // Edvin - Clarion Collection Uppsala

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy, convenient (and pet-friendly) spot
Really comfortable and convenient pet-friend hotel in historic Uppsala ... just a few minutes from the train station, and an easy walk into the centre. Staff were lovely and friendly, and even provided a bed and bowl for my pet. Nice to have the supper included as an option - and breakfast choice was quite wide too. I arranged for a late checkout - and all the staff I dealt with were lovely My bunny and I were very comfortable
Stayed 3 nights in Jul 2022
Response from . on Jul 21, 2022
Hello Eleanor! Thank you for taking the time to provide such nice feedback. We really hope to see you and your pet here again soon. Have a continued nice day! Sincerely Reception, Clarion Collection Uppsala

8/10 Good

Douglas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at the Clarion Collection Hotel
The Clarion Collection Hotel is well situated in Uppsala, close to the railway station. Plenty to do and see. Staff are excellent and very helpful. Breakfast selection is great. Bed very comfortable. Windows can be opened, no air conditioning, can get quite hot in summer. Shower excellent. Excellent evening meal included in the price.
Stayed 7 nights in Jun 2022
Response from Edvin on Jul 1, 2022
Hi Douglas, Thanks for your lovely review. I wish you a wonderful summer and welcome back to us when the time is right. // Edvin - Clarion Collection Uppsala

8/10 Good

Lena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Receptionen on Jun 24, 2022
Thank you for taking the time to leave us such a wonderful review! We are delighted to hear that you enjoyed yourself so much during your time here in Uppsala and we sincerely hope to welcome you back again in the near future! Reception Team.

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Cosy breakfast area but not so impressed with room
The reception and breakfast area felt very modern, nice and cosy. The room and corridor felt old and not as fresh. OK but not more than that.
Stayed 1 night in Feb 2022

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Claudiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to stay at
Good hotel, exactly what you would expect from a Park Inn by Raddison.
Stayed 1 night in Sep 2020
Response from Jill e Stjernqvist on Oct 22, 2020
Dear Thank you for taking the time to share your feedback from your visit to the Park Inn by Radisson Uppsala . I look forward to welcoming you back in the future Sincerely, Jill E Stjernqvist Front Office Manager Park Inn by Radisson Uppsala

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Jill e Stjernqvist on Sep 14, 2020
Hej, Tack för att du tagit dig tiden att kommentera din vistelse här hos oss i uppsala. Vi är glada att höra att du trivdes här hos oss. Vi ser fram emot att få välkomna er igen i framtiden. Med vänliga hälsningar Jill e Stjernqvist Front Office Manager. Park in by Radisson Uppsala

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.Had everything we needed and was close to the station with a local bus stop right outside. The breakfast was excellent and the staff were friendly and helpful
Stayed 3 nights in Nov 2019
Response from Jill E Stjernqvist on Dec 13, 2019
Thank you for your comments on your stay at Park Inn by Radisson Uppsala. We are happy to hear that you enjoyed yourself and we hope to have the opportunity to welcome you back to our hotel soon. Best regards Jill E Stjernqvist Front Office manager Park Inn by radisson uppsala

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It is now way too expensive for what it is.
A few years ago, this was my go to hotel in Uppsala. The service was excellent, the hotel fresh and clean. Well it hasn’t been renovated (?) in years. Or so it seems. The carpets in the hallways are old and look dirty. When we were there, it smelled like fries in the hotel. Fortunately not in the room, but still. The service was OK but not great. You can find better in Uppsala for the price.
Stayed 6 nights in Nov 2019
Response from Jill e Stjernqvist on Dec 13, 2019
Thank you for your comments on your stay at Park Inn by Radisson Uppsala We are really sorry that we could not reach your expectations. Best regards Jill e Stjernqvist Front Office Manager Park inn by Radisson Uppsala

8/10 Good

Gunnar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect next to the railway station and local transport. Very nice breakfast.
Stayed 1 night in Nov 2019
Response from Jill E Stjernqvist on Dec 13, 2019
Thank you for your comments on your stay at Park Inn by Radisson Uppsala. We are happy to hear that you enjoyed yourself and we hope to have the opportunity to welcome you back to our hotel soon. Best regards Jill E Stjernqvist Front Office manager Park Inn by radisson uppsala

6/10 Okay

Mats

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Jill E Stjernqvist on Nov 20, 2019
Tack Mats för att du tagit dig tiden att recensera oss. Vi ser fram emot att få välkomna dig igen i framtiden. Med vänliga hälsningar Jill E Stjernqvist Front Office Manager Park Inn by Radisson Uppsala

10/10 Excellent

Steve, Memphis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location 5 minute walk from the train station and with a bus stop right across the street. Close to the center of town and lots of restaurants and shopping. Rooms were nice. Great breakfast was included. They had live music from several local musicians one night in the restaurant.
Stayed 2 nights in Oct 2019
Response from Jill E. Stjernqvist on Nov 6, 2019
Hello Steve, Thank you for your kind words, I am happy to hear that you enjoyed your stay with us and that you got to enjoy one of our live music nights! We hope that we get to welcome you back here again soon! Best regards, Jill E. Stjernqvist, Front Office Manager, Park Inn by Radisson Uppsala

8/10 Good

Vinoth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Pleasant stay - restaurants & shopping near by - clean & comfort
Stayed 1 night in Oct 2019
Response from Jill E. Stjernqvist on Nov 6, 2019
Hello Vinoth, I am happy to hear that you enjoyed your stay here with us. We hope to welcome you back here soon again! Best regards, Jill E. Stjernqvist, Front Office Manager, Park Inn by Radisson Uppsala

8/10 Good

Vinoth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful stay
continental breakfast buffet - comfort hotel - easy reach - next to Uppsala konsert and congress - opposite to train station still no noise inside - bath tub
Stayed 1 night in Oct 2019
Response from Jill E. Stjernqvist on Nov 6, 2019
Hello Vinoth, Thank you for your kind words, we are happy to hear that you enjoyed your stay here at Park Inn by Radisson Uppsala and that you liked our lovely breakfast buffet. We hope to see you again soon! Best regards, Jill E. Stjernqvist, Front Office Manager, Park Inn by Radisson Uppsala

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spot on
Really surprised how nice the hotel was and for such a good price. Location, comfort and breakfast were all perfect.
Stayed 3 nights in Oct 2019
Response from Jill E Stjernqvist on Nov 1, 2019
Dear Anthony Thank you for your nice review regarding your stay at Park Inn by Radisson Uppsala. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. Best regards Jill E Stjernqvist Front Office Manager Park inn by Radisson Uppsala

6/10 Okay

Kenneth

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rude staff
Rude reception. At breakfast buffet casual looking dark foreigners were put in another seating section Staff NOT tourist friendly Small room crowded with extra bed but very clean
Stayed 1 night in Jul 2019
Response from Jill e Stjernqvist on Sep 30, 2019
Dear Kenneth, We are sorry that you experienced the reception as impolite. Regarding that you experienced that we placed some guests in a separate area, this is correct as it was a company that had booked tables with seating together. Best regards Jill e Stjernqvist Front Office manager

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay.Places to eat and drink near hotel,and the town was only a 8 minute walk away
Stayed 2 nights in Aug 2019
Response from Jill E Stjernqvist on Sep 2, 2019
Dear Chris, Thank you for your nice review regarding your stay at Park Inn by Radisson Uppsala. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards Jill E Stjernqvist Front Office Manager Park inn by Radisson Uppsala

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Ulf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice staff (Ms. Nagham) service minded. Nice simple gym, steam and heat sauna. Clean room/hotel, good parking just outside hotel. Super breakfast. Just very very good 🙏👌
Stayed 1 night in Aug 2019
Response from Jill E Stjernqvist on Sep 2, 2019
Thank you for your nice review regarding your stay at Park Inn by Radisson Uppsala. We are pleased to hear that you enjoyed your time with us and so nice to hear that you appreciated our wonderful staff hope to welcome you back to our hotel in the near future. Best regards Jill E Stjernqvist Front Office Manager Park inn by Radisson Uppsala

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and so simple but clean. Very good breakfast selection.
Stayed 1 night in Aug 2019
Response from Jill E Stjernqvist on Aug 6, 2019
Thank you for your nice review regarding your stay at Park Inn by Radisson Uppsala. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. Thank you for your nice review regarding your stay at Park Inn by Radisson Uppsala. Best regards Jill E Stjernqvist Front Office Manager Park inn by Radisson Uppsala

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stop off - but hotel was good with quick check in etc.
Stayed 1 night in Jul 2019
Response from Jill E Stjernqvist on Jul 24, 2019
Dear , Dear Ronan Thank you for your nice review regarding your stay at Park Inn by Radisson Uppsala. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. Best regards, Jill E Stjernqvist Front Office Manager Park Inn by Radisson Uppsala

10/10 Excellent

Lauritz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel, very accessible and clean. The staff were excellent, they helped with a second night and arranged parking. Breakfast was a cornucopia of goodness.
Stayed 1 night in Jul 2019
Response from Jill E Stjernqvist on Jul 24, 2019
Dear Lauritz Thank you for your nice review regarding your stay at Park Inn by Radisson Uppsala. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. Best regards, Jill E Stjernqvist Front Office Manager Park Inn by Radisson Uppsala

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
The price was too high according to the condition.
Stayed 1 night in Jun 2019
Response from Jill e Stjernqvist on Jun 20, 2019
Thank you for your comments on your stay at Park Inn by Radisson Uppsala We are sorry that we could not reach your expectations. We hope to have the opportunity to welcome you back to our hotel. Best regards Jill E Stjernqvist Front Office manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good access to shops and restaurants. Breakfast included.
Stayed 3 nights in Jun 2019
Response from Jill e Stjernqvist on Jun 26, 2019
Thank you for your comments on your stay at Park Inn by Radisson Uppsala. We are happy to hear that you enjoyed yourself and we hope to have the opportunity to welcome you back to our hotel soon. Best regards Jill E Stjernqvist Front Office manager

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
An easy hotel. Coffee 24/7. Great location, and very easy to get around.
Stayed 4 nights in Jun 2019
Response from Jill e Stjernqvist on Jun 19, 2019
Thank you for your comments on your stay at Park Inn by Radisson Uppsala. We are happy to hear that you enjoyed yourself and we hope to have the opportunity to welcome you back to our hotel soon. Best regards Jill E Stjernqvist Front Office manager

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Good location close to Uppsala central and staff were very friendly and happy to assist with ordering taxis and leaving luggage, etc. However choices at breakfast were very limited and the onsite gym is very small, with the stereo system repeating the same song over and over when we visited. The hotel itself looked a little dated and weathered, with a persistent bad smell in the elevators.
Stayed 3 nights in Apr 2019
Response from Amit Tewolde on May 14, 2019
Dear guest, thank you for your review and feedback. Your feedback is important to us. It keeps us on our toes and wants us to do better everyday. We hope to see you with us again! Kind regards, Amit Tewolde, General Manager

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean and comfortable.
Stayed 1 night in Apr 2019
Response from Amit Tewolde on May 14, 2019
Thanks for your perfect 10 Peter! Best regards, Amit Tewolde, General Manager

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 2 nights in Apr 2019

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2019