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Reviews of Star Inn Hotel Regensburg Zentrum

Star Inn Hotel Regensburg Zentrum
Bahnhofstraße 22, Regensburg, BY

Reviews

7.8

Good

Rating 10 - Excellent. 99 out of 490 reviews" "
Rating 8 - Good. 246 out of 490 reviews" "
Rating 6 - Okay. 109 out of 490 reviews" "
Rating 4 - Poor. 25 out of 490 reviews" "
Rating 2 - Terrible. 11 out of 490 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

GN, Chicago

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I paid over 3 Euro for a coffee. Great location near the HBF.
Stayed 1 night in May 2020

10/10 Excellent

Rodolfo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, located right near the train station, and very friendly staff.
Stayed 1 night in Feb 2020
Response from Fradczyk Martha on Mar 5, 2020
Dear Guest, we are very glad that you enjoyed your stay and hope to see you again at our Star Inn Hotel in beautiful Regensburg. Best regards Your Team at Star Inn Hotel -Reservation-

6/10 Okay

Matthew

Liked: Cleanliness
Disliked: Staff & service
Poor.
I always request a quiet room, most hotels do their best, this one gave me a room overlooking the railway. Ordered a pizza and the lad on reception burnt the first one, gave me half the money back, 3.50euro, then brought an Asda smartprice pizza out that probably cost the hotel 1euro.
Stayed 1 night in Feb 2020
Response from Fradczyk Martha on Mar 5, 2020
Dear Guest, we are very sorry that you were disappointed at your stay. We apreciate your criticism and we are working hard to make things better maybe the next time you stay at our hotel in beautiful Regensburg. Best regards -Your Team at Star Inn Hotels- -Reservation-

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Too bad the WiFi isn't stable
WiFi is not stable and very slow. Connection kept getting disrupted.
Stayed 2 nights in Feb 2020
Response from Fradczyk Martha on Mar 5, 2020
Dear Guest, our wifi is connected through a public wifi hot spot that is why it is a free wifi. The connection is variating depending on the workload. Best regards from Regensburg -Your Team at Star Inn Hotel-

6/10 Okay

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Some rooms are noisy
Ok but my room was practically on a platform at the train station.
Stayed 7 nights in Jan 2020
Response from Fradczyk Martha on Mar 5, 2020
Dear Guest, this is very unforunate to hear. Maybe the next time you visit Regensburg you will be able to stay at one of our quiet court yard rooms far from the train tracks. Best regards -Your Team at star Inn Hotel- -Reservation-

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Good budget hotel.. Need to clean the mould in the showers though
Stayed 1 night in Jan 2020
Response from Fradczyk Martha on Mar 5, 2020
Dear Guest, we are sorry to hear about mould in the showers. We apreciate your information and we will do our best to solve this issue. Best regards from Regensburg -Reservation-

10/10 Excellent

Randeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Richard

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

6/10 Okay

John

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
This hotel
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PASS
Booked a room with air conditioning only to find out that we can’t control the temperature.... when called down for a fan or something for the heat they were INCREDIBLY RUDE.
Stayed 1 night in Jul 2019

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location.
Room (at least the one we had) small., However, it had all that is need for a quick stay (no more than 5 days). The bed was big and very comfortable. Staff was nice. Oh! Almost forgot, make sure to visit the breakfast restaurant on the 5th floor. Is amazing.
Stayed 1 night in Jul 2019
Response from Fradczyk Martha -Reception- on Aug 15, 2019
Dear Guest, we are glad that you enjoyed your stay and looking forward seeing you again at Star Inn Hotel. Best regards from Regensburg

6/10 Okay

Suk Ling

Ok for a 3 Star hotel but don’t expect more
The lobby of the hotel is rather nice, looks new and welcoming; however, the room is disappointing. It is old and the bedding (sheet and pillow) have been oveused, time to change. Bathroom is small and no amenities at all, only 2 bath towels. The room size is alright. This place is quiet at night, walkable to the old town. It is a 3 Star hotel, nothing more .
Stayed 1 night in Jun 2019

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Old Town Regensburg
We traveled to Regensburg to visit the "Old Town", and discovered Star Inn Hotel was just a few minutes' away by foot. The Hotel was very easy to find, and garage parking directly beneath the Hotel was convenient, with a cost of 10 Euros/day. The Hotel staff was friendly, and check-in was quick. The room was clean and comfortable, and was equipped with its own air conditioning system and refrigerator. The bed was fine, as was the Wi-Fi. Breakfast is available.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super helpful
Stayed 9 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived at the train station at 10 pm, only a short walk to the hotel. Check in was quick and friendly.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The noisiest hotel I've ever stayed in ever. I got the impression it was very popular with drinkers. People running down the hallway at all hours. Screaming for 20 minutes straight at 0600 on a Sunday morning! We could not wait to get out of the place. Never again.
Stayed 1 night in Mar 2019

8/10 Good

Kalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay
Within walking distance of Old Town. Clean room and friendly staff.
Stayed 2 nights in Mar 2019

10/10 Excellent

VIKRAM, JALANDHAR-PUNJAB-INDIA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AWESOME AND IN THE MIDDLE OF CITY CENTER NICE LOCATION AND CAN GO EVERY WHERE EASILY
Stayed 2 nights in Feb 2019

10/10 Excellent

Jamyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Going again
Well worth hotel, would definitely go back.
Stayed 1 night in Dec 2018

8/10 Good

David, Lake Charles, La.

Liked: Cleanliness, property conditions & facilities, room comfort
Quick overnight hotel!
Decent overnight stay, comfortable,near train station!
Stayed 1 night in Sep 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to station, and short walk from historical town centre.
Stayed 2 nights in Oct 2018

8/10 Good

idan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Atanas

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2018

6/10 Okay

Chuck

Very small rooms
It was the smallest hotel room I've ever seen. Looking at the hotel floorplan on a wall, all the rooms are the same, small size. When I say small, I mean 2 people are bumping into each other if both are standing, unpacking a bag or trying to get across the room.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Excellent.
Stayed 2 nights in Aug 2018

6/10 Okay

Lana, Munich

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very close to the train station. Room and bathroom were tiny
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Poor wifi
Hotel a little dated. Bathroom claustrophobic. Wifi so slow it was unusable. Staff very friendly and helpful. Bed comfortable.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

6/10 Okay

Patricia

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Anja Manske on Jun 25, 2018
Dear Patricia, thank you for your visit in Regensburg and taking time for a feedback. Hope, to see you again soon. Sincerly

6/10 Okay

Neil

Liked: Cleanliness
Disliked: Staff & service
look elsewhere before staying here.
Hotel was ok but overpriced for why it is. Breakfast is expensive at €14 and it’s pretty ordinary. I had to stay at another hotel nearby where breakfast was included. I could not believe how rude one member of staff was at reception. She spoke to everybody in a very impolite manner. All the other staff were great, friendly and helpful.
Stayed 2 nights in Jun 2018
Response from Anja Manske on Jun 25, 2018
Dear Neil, i´m sorry for your inconveniences in our house. Please let us know more, what we can do better, for your next visit in our house. I´m hopeful about your next stay in Regensburg an maybe again in our hotel with better service for you. Best regards

10/10 Excellent

Christian Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

10/10 Excellent

Eleonore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
We have stayed at the Star many, many times, and alsways the room and service is superb.
Stayed 1 night in May 2018
Response from Anja Filea on Jun 6, 2018
Thank you very, very much for your trust!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was excellent!
Stayed 1 night in May 2018
Response from Anja Filea on Jun 6, 2018
Nice to hear this. Thank you for your stay.

10/10 Excellent

Weston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018
Response from Anja Manske on Jun 29, 2018
Dear Weston, thank you very much to give a a very good feedback. See you soon.

8/10 Good

Marcondes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located hotel
It is near the station and not so far from the historical center. Very good cleaning and attentive staff. The internet needs to improve.
Stayed 1 night in Apr 2018
Response from Anja Filea on Jun 6, 2018
Thank you for your stay.

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Close to town centre
Response from Anja Filea on Apr 9, 2018
Thank you for your stay!

10/10 Excellent

Bart

Liked: Cleanliness, property conditions & facilities, room comfort
Response from Anja Filea on Apr 11, 2018
Vielen Dank!

6/10 Okay

ke

Disliked: Room comfort
nice hotel close to train station
overall, it was okay.. but the bathroom tends to flood ..it will go away after 10 mins but i find it quite unpleasing. room is small , not much space..but it was good for one person.
Stayed 3 nights in Dec 2017

8/10 Good

Terri, No. St. Paul, MN

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Centrally located
My third stay - love the location, rooms are small but clean.
Stayed 6 nights in Nov 2017
Response from Anja Filea on Nov 30, 2017
Vielen Dank für Ihre Treue. Wir freuen uns schon auf Ihren nächsten Besuch.

6/10 Okay

Jim

Stayed 1 night in Oct 2017

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most convenient hotel for the city.
Got off the bus from Munich and plow there it was . Just a block walk.
Stayed 2 nights in Jul 2017
Thank you for your visit.

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget hotel
Close to city centre and near the train station but room very quiet. Bathroom very small but workable. Hotel spotless
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Room was a bit small but comfortable. Breakfast was good. Hotel is close to the main station but its not that far a walk from the station into the centre anyway. Wifi was not password protected and not always working.
Stayed 2 nights in Sep 2017

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

8/10 Good

Larry, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities
Small but clean room close to Train & Bus station
We chose this hotel for one night after a Danube River cruise. It is only one block from the main train station which we were using the next day.
Stayed 1 night in Sep 2017