Ratings based on 780 Verified Reviews

3.8 out of 5
85% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Richmond Ca

SD visiting friends and city!! Amazing experience

Posted 21-Sep-2017
The best Experience hahahahahahhahahahahahahahahhahahahahaahahahhaahhhhhHahahahahhahahahahahahahahahahahahahahahahahahahhaahahHhHhhhhHhHhhahahahahahahahahahahahhaahahahahahahahahahahahahahahhahahahahahahahahahahhahaahhahahahahahahahahahhaha
5 out of 5
Recommended
for Everyone
by A verified traveller

nice place to stay in a hurricane

Posted 18-Sep-2017
staff were great went out of there way to make us comfortable thanks!
4 out of 5
Recommended
for Everyone
by A verified traveller

Needs air fresheners and some foam mattress topper

Posted 28-Aug-2017
The rooms smell very stale. When we checked in to the room they had cleaned it but forgot to clean out fridge. And the bed was a little hard.
5 out of 5
Recommended
for Families
by A verified traveller

Posted 26-Aug-2017
Excellent stay! Free breakfast, parking and shuttle to Universal. Within walking distance to restaurants and stores. Friendly and helpful staff. Clean rooms.
4 out of 5
Recommended
for Everyone
by A verified traveller from Florida

Good for the price

Posted 20-Aug-2017
Friendly staff; decent for the price. Close to Universal Studios.
5 out of 5
Recommended
for Everyone
by A verified traveller from United Kingdom

Close to universal and restaurants

Posted 17-Aug-2017
Pros: Staff were really friendly and helpful and rooms had everything you need with internal corridors which feels safer.
Cons: Pool not very inviting
Location: Plenty of restaurants and Walgreens for essentials. Bus routes close if no car.
Nice location, but pool bit small. Staff were excellent and cleanliness was good. Excellent location for universal with good bus routes nearby as well as shops and restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 20-Jul-2017
I could put 5 stars, but the breakfast was not what I expected, always the same, nothing new, the only thing that save the day was the waffles and the cinnamon rolls . Everything else not that good. Room was comfortable, clean. Hotel personnel very professional and helpful.
Comment from Hotel Management
24-Jul-2017 by Louis, Hotel Management
Dear valued guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We're sorry about the variety of breakfast item or lack of but we are so glad that you enjoyed your stay with us. Thank you so much for your business and we look forward to seeing you again! Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveller

Was quiet and accomodating

Posted 9-Jul-2017
Was pleased with everything but room smelled musty, is that a Florida thing?
Comment from Hotel Management
2-Aug-2017 by Louis, Hotel Management
Dear valued guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for letting us know about this, so we can fix it because it's not a Florida thing. We appreciate your business and we look forward to welcoming you back. Kind regards,
4 out of 5
by Claudio

This traveller left a rating score only Posted 20-Jun-2017 on Hotels
5 out of 5
by JoAnne

This traveller left a rating score only Posted 18-Jun-2017 on Hotels