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Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified

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On the beach, white sand, free beach shuttle, sun loungers
On the beach, white sand, free beach shuttle, sun loungers
Outdoor pool
Presidential Villa | Infinity pool | Outdoor pool

Overview of Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified

Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified

5.0 star property

9.0/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Jl. Melasti, Banjar Kelod, Ungasan, Bali, 80364

Explore the area

  • Popular LocationMelasti Beach9 min walk
  • Popular LocationGaruda Wisnu Kencana Cultural Park11 min drive
  • Popular LocationPandawa Beach16 min drive
  • AirportDenpasar (DPS-Ngurah Rai Intl.)44 min drive

Room options

About this area


Located in Ungasan, Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified is in the suburbs and on the beach. Bali Bombing Memorial is a notable landmark, and the area's natural beauty can be seen at Melasti Beach and Jimbaran Beach. Traveling with kids? Consider Paintball Bali Jimbaran Hill Activity Village and New Kuta Green Park. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Melasti Beach - 9 min walk
  • Garuda Wisnu Kencana Cultural Park - 11 min drive
  • Ayana Spa - 14 min drive
  • Pandawa Beach - 16 min drive
  • Balangan Beach - 30 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 41 min drive


  • Ju-Ma-Na - 7 min walk
  • Warung Pipit - 5 min drive
  • Wildflour - 5 min drive
  • GaRaSi Resto & Grill - 5 min drive
  • Balangan - 5 min drive

About this property

Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified

5-star luxury hotel by the ocean
At Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified, you can look forward to a roundtrip airport shuttle, a terrace, and a garden. This hotel is a great place to bask in the sun with a white sand beach, sun loungers, and a free beach shuttle. Treat yourself to a massage or other spa services. The onsite international cuisine restaurant, Ju-Ma-Na Restaurant, features ocean views. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a gym.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), free bicycle rentals, and a beach club on site
  • A front desk safe, smoke-free premises, and luggage storage
  • Guest reviews give top marks for the breakfast
Room features
All 72 individually furnished rooms include comforts such as 24-hour room service and private pools, as well as perks like pillow menus and laptop-friendly workspaces.
Extra amenities include:
  • Childcare services and free infant beds
  • Down comforters and rollaway/extra beds (surcharge)
  • Bathrooms with spring water tubs and rainfall showers
  • 42-inch LCD TVs with cable channels and DVD players
  • Private yards, wardrobes/closets, and separate sitting areas


Danish, English, Indonesian, Italian, Malay, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: IDR 376000-496000 for adults and IDR 188000-248000 for children
  • 1 restaurant
  • 24-hour room service

Restaurants on site

  • Ju-Ma-Na Restaurant

Things to do

  • 24-hour pool access
  • Beach club (surcharge)
  • Fitness center
  • Free bicycle rentals
  • Outdoor pool
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • DVD player
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Soundproofed rooms
  • Supervised childcare (surcharge)


  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services


  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor play area
  • Terrace


  • 2 treatment rooms
  • Massages
  • Massage/treatment rooms


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site


  • Beach towels
  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)


  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Spring water bathtub
  • Towels
  • Toothbrush and toothpaste


  • 42-inch LCD TV
  • Cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Dining room
  • Dining table
  • Free bottled water
  • Microwave (on request)
  • Minibar

Outdoor space

  • Yard


  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • In-room massage
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Private pool
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

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Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

The following facilities or services will be unavailable from November 4 2022 to August 31 2023 (dates subject to change):
  • Swimming pool
The property will be renovating from May 30 2022 to August 31 2023 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Lobby
  • Select guestrooms
  • Swimming pool
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 1929000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between IDR 376000 and IDR 496000 for adults, IDR 188000 and IDR 248000 for children (approximately)
  • Airport shuttle fee: IDR 435000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 1929000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
24-hour pool access
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Banyan Tree Hotel Ungasan
Banyan Tree Ungasan
Ungasan Banyan Tree
Banyan Tree Ungasan, Bali Hotel Ungasan
Banyan Tree Ungasan Resort

Frequently asked questions

Does Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day. The pool will be unavailable from November 4 2022 to August 31 2023 (dates subject to change). The property will be renovating the pool from May 30 2022 to August 31 2023 (completion date subject to change).

How much does it cost to stay at Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified?

As of Dec 9, 2022, prices found for a 1-night stay for 2 adults at Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified on Dec 20, 2022 start from CA $516.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified?

Self parking and valet parking are free at this property.

What time is check-in at Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified?

Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified?

Check-out is at noon.

Does Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 435000 per vehicle applies.

Where is Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified located?

This Ungasan hotel is on the beach, 0.5 mi (0.8 km) from Melasti Beach, and within 9 mi (15 km) of Jimbaran Beach and Nusa Dua Beach. Balangan Beach and Waterblow are also within 9 mi (15 km).

Overall score and ratings



Rating 10 - Excellent. 139 out of 213 reviews" "
" "10 - Excellent 65%
Rating 8 - Good. 50 out of 213 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 14 out of 213 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 9 out of 213 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 1 out of 213 reviews" "
" "2 - Terrible 0%




Staff & service




Property conditions & facilities



8/10 Good

Jorge Diaz
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are amazing, they do show their age and need some renovation which is currently on the way. The staff was great!

6/10 Okay

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The villas are beautiful, although not located particularly close to many activities. We were warned in advance that many of the facilities would be closed during refurbishment, which is fine. However compared to other resorts in Bali, the price is really high - double the price of other places we stayed that were equivalent in amenities. We also found that many other 'extra touches' weren't as generous - breakfast wasn't included, the minibar wasn't included etc. Many other luxury resorts include these despite charging a much cheaper price. The overall feeling is that this is quite a corporate resort, which makes sense given that it is managed by Hilton. I wouldn't tell people not to go, as the resort is beautiful and the villas are amazing, but shop around first as there is better value out there. I should also add that the staff were great, super helpful and friendly.
Stayed 3 nights in Sep 2022

10/10 Excellent

Michelle huiyee
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’m very satisfied for the stay with my husband. This is our honeymoon trip. Love the spa and the barbecue villa dinning and the flowers spa I was looking for. Highly recommended
Stayed 3 nights in Aug 2022

10/10 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do we begin!? This was our honeymoon resort and I must say, it didn’t fail to impress and exceed our expectations! From the moment we stepped into the resort, we were welcomed by a very polite and friendly manager named Krishna. He was very inviting and ensured our honeymoon experience was going to be smooth and enjoyable. He didn’t fail on his promise! The same goes for all the other staff members of the Jumana Resort, especially the following people: Janu, Cana, Darsana, Ariani, Desu and many others. All of them made us feel at home and were ALWAYS attentive to our needs. They always had a smile on their faces and I wonder where they get their relentless enthusiasm from because it was simply amazing. The staff were always interested in how our daily activities went and if we needed anything. They were so caring and good with advice. It literally felt like they were our family. Furthermore, Janu was a STAR in our eyes because he went above and beyond to ensure nothing was left amiss with our experiences in the resort and with the issues we had with our booked activities. He really looked after us well and we cannot thank him, Krishna and the team enough! Moving onto the property; one word - WOW! We stayed in the premier ocean view villa and oh my god, the views and the infinity pool were extravagant! The indoors was nothing less in terms of luxury. We would definitely come back because it’s the best place we’ve ever stayed. WE HIGHLY RECOMMEND!
Stayed 8 nights in May 2022

10/10 Excellent

Stayed 4 nights in Apr 2022

10/10 Excellent

Business traveller, Travelled with partner
Stayed 1 night in Mar 2022

10/10 Excellent

Liked: Cleanliness
Stayed 2 nights in Dec 2021

10/10 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at cliff ocean view villa ( free upgrade ) with stunning view. The interior of the villa is exquisite with awesome infinity pool. All of the staff are very kind and helpful. One of the best resorts in Bali.
Stayed 3 nights in Dec 2020

10/10 Excellent

Verified traveller
Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of great hotel, will stay next time, helpful hotel staf and nice environment
Stayed 1 night in Oct 2020