Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.Plus de renseignementsS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 55 avis sur 266." "
10 – Excellent
55
Note de 8 – Bien, d’après 120 avis sur 266." "
8 – Bien
120
Note de 6 – Acceptable, d’après 56 avis sur 266." "
6 – Acceptable
56
Note de 4 – Médiocre, d’après 24 avis sur 266." "
4 – Médiocre
24
Note de 2 – Terrible, d’après 11 avis sur 266." "
2 – Terrible
11
8,0/10
Propreté
8,0/10
Service et personnel
7,6/10
Commodités
7,4/10
État et installations de l’hébergement
Avis
6/10 – Acceptable
Voyageur vérifié
Voyage de couple, Voyage d’affaires
13 oct. 2020
Points forts : Service et personnel, état et installations de l’hébergement
Good value but basic, and also the WiFi was spotty or did not work for few hours in the morning.
Voyageur vérifié
Séjour de 2 nuits en octobre 2020
Manager a répondu le 15 oct. 2020
Thank you so much for bringing to our attention the issues that you encountered with our appliance and electronics. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.
4/10 – Médiocre
Tim, Ukiah CA
Voyage de couple
12 sept. 2020
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Poor outdoor lighting limited parking ice machine broke. Had to wait 2 hours until 930 at night until we could use room.
Tim
Séjour de 1 nuit en septembre 2020
Manager a répondu le 18 sept. 2020
I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. It is our ultimate aim to impress each guest and your comments and review are very important to us in relation to this goal. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.
8/10 – Bien
Charles
9 sept. 2020
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Charles
Séjour de 1 nuit en septembre 2020
Manager a répondu le 19 sept. 2020
"Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.
10/10 – Excellent
Voyageur vérifié
Voyage en famille
17 août 2020
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
It was great, but your website gives 2 options - pay before or pay at the hotel. I chose pay at the hotel but was still charged on my card when I wanted to pay cash.
Voyageur vérifié
Séjour de 1 nuit en août 2020
Manager a répondu le 18 août 2020
"We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas.", we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.
8/10 – Bien
Brian
23 juill. 2020
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Brian
Séjour de 1 nuit en juillet 2020
Guest Experience Team a répondu le 23 juill. 2020
We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.
Best Regards,
Customer Care Team
8/10 – Bien
Gayle
Voyage en famille
25 juin 2020
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Gayle
Séjour de 1 nuit en juin 2020
Customer Care Team a répondu le 26 juin 2020
Dear Guest,We are very grateful you have taken the time to comment. Our goal is to provide an experience worth repeating for every guest, every time. When you need us in the future, we'll be here for you with clean and comfortable rooms and great rates. Guests who trust us are rewarded with complete satisfaction in almost every case. We're confident in our abilities and guest experience and always strive to be the best hotel in this area. We'll be here for you when you choose to stay with us again. We appreciate your efforts in writing this useful review, and we're acting on your comments. Thanks again.
Best Regards,
Customer Care Team
6/10 – Acceptable
Voyageur vérifié
Voyage en groupe
22 juin 2020
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Wont stay there again
The room looked clean and smelled fresh for a pet room.One good thing about Best Western is they allow pets.Unfortunately once we turned the lights down to watch TV a huge cockroach climbed up the wall.They creep me out.I wont stay there again.
Voyageur vérifié
Séjour de 1 nuit en juin 2020
Manager a répondu le 25 juin 2020
Thank you for rating our hotel and taking the time to share your experience. We are glad to discover that we were able to surpass your expectations with the standard cleanliness you've come to expect from us; though I am so sorry for the unfortunate incident that you experienced regarding the visit of unwelcome pests in your guest room. We take all reports of lacking service and issues with amenities and accommodations seriously particularly those that you have raised. I hope you will accept our sincerest apologies for these difficulties, and I thank you for bringing the matter to our attention. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.
8/10 – Bien
Kevin
18 juin 2020
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
It was a restful, relaxing stay, as usual.
Thank you staff of BW Ukiah, see you again soon.
Kevin
Séjour de 3 nuits en juin 2020
Manager a répondu le 19 juin 2020
Thank you for sharing this experience with us. We truly value you feedback with regards to our staff. Please do consider us again on your next visit to the area.
10/10 – Excellent
Juan
29 mai 2020
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Juan
Séjour de 1 nuit en mai 2020
Manager a répondu le 30 mai 2020
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!
6/10 – Acceptable
Voyageur vérifié
Voyage en famille, Voyage avec des animaux de compagnie
6 mai 2020
Points faibles : Commodités
Not to the normal BW standards.
Front staff very nice but seemed to be lacking support
Voyageur vérifié
Séjour de 1 nuit en mai 2020
Manager a répondu le 12 mai 2020
Thank you for choosing to stay with us and rating your recent experience at our property. We hope your stay was pleasant and comfortable. It was a pleasure to host you, and we hope to welcome you back soon and impress you once again with an exceptional level of service and hospitality. Hope to see you again and thank you for staying with us!
8/10 – Bien
John
29 avr. 2020
Points forts : État et installations de l’hébergement, confort de la chambre
John
Séjour de 1 nuit en avril 2020
Manager a répondu le 29 avr. 2020
We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.
10/10 – Excellent
Ali
Voyage en famille
23 avr. 2020
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great!
Hotel was as always clean and comfortable. I love this motel its my favorite.
Ali
Séjour de 7 nuits en avril 2020
Manager a répondu le 23 avr. 2020
Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.
6/10 – Acceptable
Voyageur vérifié
Voyage d’affaires
7 avr. 2020
Points forts : Propreté, service et personnel et confort de la chambre.
clean but noisy
Clean and convenient with pleasant service. The walls are very thin and you can hear people going up and down the hall and stairs and out the door all night.
Voyageur vérifié
Séjour de 3 nuits en avril 2020
Manager a répondu le 7 avr. 2020
Thank you for being a valued guest and for providing us the feedback regarding our service. We are always looking for ways to improve upon the guest experience so thank you for sharing.
6/10 – Acceptable
Voyageur vérifié
22 mars 2020
Points forts : Propreté, service et personnel et commodités.
Voyageur vérifié
Séjour de 1 nuit en mars 2020
Manager a répondu le 24 mars 2020
Thank you for your honest feedback. We wish to let you know that your voice is of utmost importance to us. We want you to know that your voice is of utmost importance to us, and we thank you again for taking the time to share your experience and impressions of our hotel! I hope that everything turned out alright, and we are looking forward to seeing you again!
6/10 – Acceptable
Meghan, Anchorage, Alaska
Voyage en famille
15 mars 2020
Points forts : Propreté, service et personnel et commodités.
There was nothing special about it, but the room was clean. The furniture was dinged up and needed new painting in hallway and in the room.
Meghan
Séjour de 1 nuit en mars 2020
Manager a répondu le 16 mars 2020
Thank you for choosing to stay with us and rating your recent experience at our property. We hope your stay was pleasant and comfortable. It was a pleasure to host you, and we hope to welcome you back soon and impress you once again with an exceptional level of service and hospitality.
Hope to see you again and thank you for staying with us!
6/10 – Acceptable
Diahanna, California
Voyage de couple, Voyage d’affaires
12 mars 2020
Points forts : Service et personnel
Well when we our room someone was using it to take a nap.pillows were on the floor,the lounge chair was over by the bed.got another room wasn't vacuum good.food crumbs were still present on floor by bed..dinning room was ok chairs were wobbling.came back from dinner and someone was on the stairs using power outlet and his shoes were off.i mentioned it to front desk all they said was its probably a worker.other than that it was ok.Dmv was across the street and social security was across the street as well so thats good.
Diahanna
Séjour de 1 nuit en mars 2020
Manager a répondu le 14 mars 2020
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. It is disheartening to discover that we were not able to surpass your expectations with the standard cleanliness you've come to expect from us. It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and I want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. We will continue to improve our services for us to serve our customers better and make sure that they have a comfortable stay. Thank you for staying with us.
8/10 – Bien
Mei-Ling
Voyage d’affaires
28 févr. 2020
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
停車方便 房間很大
Mei-Ling
Séjour de 1 nuit en février 2020
Customer Care Team a répondu le 28 févr. 2020
Dear Guest,We are very grateful you have taken the time to comment. Our goal is to provide an experience worth repeating for every guest, every time. When you need us in the future, we'll be here for you with clean and comfortable rooms and great rates. Guests who trust us are rewarded with complete satisfaction in almost every case. We're confident in our abilities and guest experience and always strive to be the best hotel in this area. We'll be here for you when you choose to stay with us again. We appreciate your efforts in writing this useful review, and we're acting on your comments. Thanks again.
Best Regards,
Customer Care Team
10/10 – Excellent
Mei-Ling
Voyage d’affaires
25 févr. 2020
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good WiFi
Mei-Ling
Séjour de 1 nuit en février 2020
Manager a répondu le 25 févr. 2020
We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. Your voice is very valuable to us and we hope you will return on your next travels.
8/10 – Bien
Voyageur vérifié
22 févr. 2020
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Voyageur vérifié
Séjour de 1 nuit en février 2020
Manager a répondu le 22 févr. 2020
It was our privilege to earn your business and we hope to host you again on your next trip.
4/10 – Médiocre
Laura, San Jose, California
Voyage en famille
18 févr. 2020
Points faibles : Propreté, état et installations de l’hébergement
I was surprised. We usually stay at this Best Western, but this time the room smelled like Extreme body odor. I was also surprised to see a "pool" closed due to health code violation notice. The night time wait staff was ok, but the previous desk help was friendly, positive and just a joy. Not sure if this changed hands, but it definitely felt different.
Laura
Séjour de 1 nuit en février 2020
Manager a répondu le 19 févr. 2020
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. We apologize for the unpleasant smell in your guest room and that you did not get the chance to enjoy the pool area due to the on-going renovation. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made. Thank you for choosing to stay with us.
8/10 – Bien
Voyageur vérifié
Voyage en famille, Voyage d’affaires
11 févr. 2020
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We appreciate the comments, especially with regards to your opinion of our staff and your comments about our breakfast. We hope to see you again to provide you with an exceptional level of service and hospitality.
8/10 – Bien
Voyageur vérifié
4 févr. 2020
Points forts : Propreté, service et personnel
Voyageur vérifié
Séjour de 3 nuits en janvier 2020
Manager a répondu le 4 févr. 2020
We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.
10/10 – Excellent
Voyageur vérifié
Voyage en groupe, Voyage d’affaires
1 févr. 2020
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I like the stuff the break fast and the rooms was clean all time and all rooms has refrigerator and microwave
Voyageur vérifié
Séjour de 4 nuits en janvier 2020
Manager a répondu le 1 févr. 2020
We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!
8/10 – Bien
Ermir
Voyage en famille
29 janv. 2020
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Ermir
Séjour de 1 nuit en janvier 2020
Manager a répondu le 30 janv. 2020
On behalf of our entire staff thank you for staying with us and for rating your stay.
8/10 – Bien
Helen, Reno, Nevada
Voyage de couple
28 janv. 2020
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property was nice, nothing special, but clean. The room was clean, but there were no bathtub rubber mats provided, so I had to put a towel in the bathtub so I wouldn't slip. The refrigerator was missing one of the front legs, so we asked to have it replaced when we checked out. Other than these items, we had a pleasant stay and would return.
Helen
Séjour de 3 nuits en janvier 2020
Manager a répondu le 31 janv. 2020
We appreciate the time you have taken to bring to our attention your feedback with regards to our room and also our property. We appreciate you taking the time to share your experience.
8/10 – Bien
Lorraine
Voyage d’affaires
28 janv. 2020
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good breakfast
The breakfast includes eggs and sausage and a great variety of breads and fruit and juices. One of the better ones from the chains.
Lorraine
Séjour de 1 nuit en janvier 2020
Manager a répondu le 31 janv. 2020
We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our breakfast. Your voice is very valuable to us and we hope you will return on your next travels.
8/10 – Bien
Voyageur vérifié
7 janv. 2020
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room was very clean. The staff was very friendly.
Voyageur vérifié
Séjour de 1 nuit en janvier 2020
Manager a répondu le 8 janv. 2020
Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our staff and your comments about our room. Through guest feedback like yours we are better able to enhance guest experience; so thank you.
8/10 – Bien
Voyageur vérifié
Voyage en famille
2 janv. 2020
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel is good. Nothing outstanding and nothing a problem.
Voyageur vérifié
Séjour de 1 nuit en décembre 2019
Manager a répondu le 3 janv. 2020
Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.
10/10 – Excellent
Voyageur vérifié
Voyage en famille
19 déc. 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Front desk employee was so pleasant and helpful. Very clean and quite. Breakfast was very nice as well
Voyageur vérifié
Séjour de 1 nuit en décembre 2019
Manager a répondu le 19 déc. 2019
We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our breakfast and comments about our front desk. I hope that we will impress you with exemplary service during future visits.
6/10 – Acceptable
Dana
Voyage d’affaires
24 oct. 2019
Points forts : Propreté, service et personnel
strange noises
there was some weird popping noises that kept me awake, coming from wall or lights or refrigerator? Didn’t sleep well.
Dana
Séjour de 1 nuit en octobre 2019
Manager a répondu le 25 oct. 2019
We appreciate the comments, especially with regards to your opinion of our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.
10/10 – Excellent
John
Voyage en famille
21 oct. 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
John
Séjour de 1 nuit en octobre 2019
Manager a répondu le 22 oct. 2019
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.
10/10 – Excellent
Voyageur vérifié
19 oct. 2019
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A nice, comfortable motel, less than 1 mile's walk from the center of town.
Voyageur vérifié
Séjour de 1 nuit en octobre 2019
Manager a répondu le 19 oct. 2019
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
8/10 – Bien
Jim
15 oct. 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Jim
Séjour de 1 nuit en octobre 2019
Manager a répondu le 15 oct. 2019
We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.
8/10 – Bien
Efrain Jr.
14 oct. 2019
Efrain Jr.
Séjour de 2 nuits en octobre 2019
8/10 – Bien
Voyageur vérifié
Voyage en famille
30 sept. 2019
Points forts : Service et personnel
Quiet and clean property to stay and rest for the night.
Voyageur vérifié
Séjour de 1 nuit en septembre 2019
Manager a répondu le 30 sept. 2019
We appreciate that you've taken the time to share with us regarding our property. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.
8/10 – Bien
Voyageur vérifié
22 sept. 2019
Voyageur vérifié
Séjour de 1 nuit en septembre 2019
Manager a répondu le 23 sept. 2019
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.
10/10 – Excellent
Voyageur vérifié
Voyage de couple
15 sept. 2019
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very pleasant and helpful staff. Room was clean and quiet. Location was easy to get to and plenty of parking.
Voyageur vérifié
Séjour de 1 nuit en septembre 2019
Manager a répondu le 16 sept. 2019
We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!
6/10 – Acceptable
Miles
Voyage de couple, Voyage d’affaires
3 sept. 2019
The bathroom was a little outdated. Room was nice though. The head board on the bed was loud so bet the neighbors were disturbed.
Miles
Séjour de 1 nuit en septembre 2019
Manager a répondu le 4 sept. 2019
It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our bed and also our room. We hope to someday have another opportunity to host your stay.
6/10 – Acceptable
Voyageur vérifié
Voyage en groupe
30 août 2019
Points forts : Confort de la chambre
Just OK
At check in, the front desk stated that our card was declined and could not explain why after it had just been accepted at another location. She did not seem knowledge about the situation at all. Breakfast left a lot to be desired. On a positive note- the room was quite large and the pillows were nice for a hotel!
Voyageur vérifié
Séjour de 1 nuit en août 2019
Manager a répondu le 30 août 2019
We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our location and also our breakfast. Please do come see us again.
8/10 – Bien
Voyageur vérifié
Voyage en groupe
29 août 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good experience over-all. Great customer service!
Very clean hotel with excellent customer service and a pretty decent breakfast with eggs, tots, waffle-makes, etc.
Bed was harder than other best western hotels I’ve stayed in for the price and there is no elevator in building. They put us on the far end of the hotel and upstairs- which was slightly annoying when carrying our bags up/downstairs and the ice machine on the far other end of hotel and downstairs. Other than that, they gave us late check out and no one knocked on our door until about 10 minutes before our scheduled check-out— which was a first. Over-all, I would stay again.
Voyageur vérifié
Séjour de 1 nuit en août 2019
Manager a répondu le 30 août 2019
We appreciate the comments, especially with regards to your opinion of our bed as well as our elevator. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.
8/10 – Bien
Cindy
26 août 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The room was fine. The pool was great. The only issue was the cold food at breakfast, not even luke warm. COLD.
Cindy
Séjour de 1 nuit en août 2019
Manager a répondu le 27 août 2019
We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our breakfast as well as our room. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
4/10 – Médiocre
Carolyn
Voyage en famille
26 août 2019
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
I
I would rather not
Carolyn
Séjour de 5 nuits en août 2019
10/10 – Excellent
Voyageur vérifié
1 août 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Voyageur vérifié
Séjour de 1 nuit en juillet 2019
Manager a répondu le 2 août 2019
We can't thank you enough for sharing your rating. It would delight us to host you again!
8/10 – Bien
Voyageur vérifié
Voyage en famille avec de jeunes enfants, Voyage en famille
26 juill. 2019
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean rooms, nice location, friendly staff. Would go back
Voyageur vérifié
Séjour de 1 nuit en juillet 2019
Manager a répondu le 26 juill. 2019
We appreciate your rating of our hotel and the feedback you have shared pertaining to our staff and location. We hope to see you again and that you will be truly impressed with our continued improvements.
8/10 – Bien
madeintaiwan
Voyage en famille avec de jeunes enfants
23 juill. 2019
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Rooms were spacious and clean. Staff were friendly and professional.
madeintaiwan
Séjour de 2 nuits en juillet 2019
Manager a répondu le 24 juill. 2019
We appreciate that you've taken the time to share with us regarding our staff. We hope to see you again to provide you with an exceptional level of service and hospitality.
6/10 – Acceptable
Donna
21 juill. 2019
Points forts : Service et personnel
Points faibles : Confort de la chambre
In general
There’s no elevator at this location making it very difficult for my elderly father to go up and down the stairs. The bathtub and toilet were together behind a door that stuck in the tile floor. The sink was in the room which I found odd. The duvets were not clean but the sheets appeared fresh. Furniture in the room was worn. The breakfast was ok, the eggs were so over cooked they were like rubber, I guess that’s what you get for free. The staff was friendly helpful and professional. Feel the price paid for this room was far too much. Expected better from a Best Western.
Donna
Séjour de 1 nuit en juillet 2019
Manager a répondu le 22 juill. 2019
We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our staff and furniture. Please do come see us again.
8/10 – Bien
donald
20 juill. 2019
Points forts : Propreté, service et personnel et confort de la chambre.
donald
Séjour de 2 nuits en juillet 2019
Manager a répondu le 22 juill. 2019
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!
8/10 – Bien
Christina, Sacramento
Voyage en famille avec de jeunes enfants
7 juill. 2019
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property was nice and quiet in the area. I would stay here again.
Christina
Séjour de 1 nuit en juillet 2019
Manager a répondu le 8 juill. 2019
Thank you for taking the time to share. We appreciate your feedback regarding our area and property. Through guest feedback like yours we are better able to enhance guest experience; so thank you.
8/10 – Bien
Voyageur vérifié
6 juill. 2019
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Room was clean and comfortable, no stale air or icky artificial scents.
Bed was great.
Voyageur vérifié
Séjour de 1 nuit en juillet 2019
Manager a répondu le 9 juill. 2019
We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our bed and room. Your voice is very valuable to us and we hope you will return on your next travels.
10/10 – Excellent
Lorrie
22 juin 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great
The only neg I can give the hotel is no elevator. The hotel stay was great. Loved that you could not hear our music outside of our room
Lorrie
Séjour de 2 nuits en juin 2019
Manager a répondu le 27 juin 2019
Thank you for taking the time to share your comments regarding our elevator and room. We appreciate you taking the time to share your experience.