Outdoor pool, pool umbrellas, sun loungers
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Reviews of The Pannarai Hotel

4 out of 5
The Pannarai Hotel
19/8 sampanthamit Street, Muang, Udon Thani, Udon Thani

Reviews

8.6

Excellent

Rating 10 - Excellent. 94 out of 206 reviews" "
Rating 8 - Good. 84 out of 206 reviews" "
Rating 6 - Okay. 20 out of 206 reviews" "
Rating 4 - Poor. 5 out of 206 reviews" "
Rating 2 - Terrible. 3 out of 206 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights in Udon Thani
resort was really nice ,great breakfast buffet and close to night life and restaraunts . Centeral Mall a few blocks away for a shopping trip.Go further down the road to large food court and more retail business
Stayed 3 nights in Dec 2023

10/10 Excellent

BRIAN

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel, in downtown area. Get room overlooking the swimming pool. No noise at night. Great breakfast.
Stayed 2 nights in Dec 2023

8/10 Good

Detlef

Liked: Cleanliness, staff & service, property conditions & facilities
bathroom is old, shower is not adjustable, door is leaking water onto the floor.
Stayed 5 nights in Nov 2023

8/10 Good

peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are a very good size. All the facilities work, shower, toilet etc. ( This is not always the case in Thailand and other countries) The room is serviced daily, immaculate cleaning
Stayed 7 nights in Oct 2023

8/10 Good

ranald

Liked: Staff & service, amenities, property conditions & facilities
Area is a bit noisy late at night
Stayed 2 nights in Sep 2023
Response from ืNick on Oct 11, 2023
We appreciate your feedback regarding hotel room. It is something we will certainly keep in mind as we are planning for future improvements at the moment. We want our guests to feel as though their every need is not only met, but exceeded when staying with us. We look forward to the opportunity to welcome you back again.

8/10 Good

Allan

Liked: Cleanliness, staff & service, amenities
Close to centre
Stayed 4 nights in Aug 2023
Response from Anucha B. Operation Manager. on Oct 10, 2023
We are happy to learn that you enjoyed our central location.. If business or leisure brings you back someday, we look forward to serving you again.

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great centrally located hotel.
Great hotel. Large spacious clean rooms. Great central location close to station, night market and cracking food court. Fabulous breakfast provided in the morning.
Stayed 3 nights in Jun 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hopeful blip is service level
Good stay, service seems to decline since our last stay. They were more interest in their nails. But still a good stay.
Stayed 1 night in Jun 2023

8/10 Good

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel is ok and very near to the shopping
Stayed 2 nights in May 2023

10/10 Excellent

sheikh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel good location
Really pleasant hotel Easy comfort and good location
Stayed 4 nights in Apr 2023

8/10 Good

Earl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac not working. Promptly repaired.
Stayed 1 night in Apr 2023

6/10 Okay

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Good value for my money like swimming pool. And a very good lay out for breakfast and variety of food
Stayed 2 nights in Mar 2023

10/10 Excellent

Reid

Stayed 1 night in Mar 2023

2/10 Terrible

Tim, Toronto

Stayed 6 nights in Jan 2023

8/10 Good

Barry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good nice hotel, god gym, pool and close to all bars and restaurant. Overall good hotel, good price
Stayed 5 nights in Dec 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good Did not try the food or the pool
Stayed 4 nights in Nov 2022

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, Clean and Friendly
Stayed 1 night in Oct 2022

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

Erik

Stayed 1 night in Apr 2022

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcome home
We always stay here when tripping to UD TOWN..Central to everything and a great hotel..
Stayed 1 night in Nov 2021
Response from Nick on Dec 30, 2021
Dear Mr. Stephen, Thank you for you commend, we are looking forward to welcoming you again soon. Best regards,

8/10 Good

Didier, Singapore

Liked: Staff & service, property conditions & facilities
Very good hotel
Stayed 2 nights in Oct 2021
Response from Nick on Dec 30, 2021
Dear Dider, Thank you for you time to rating us on Expedia, we are looking forward to welcome you again soon. Best regards,

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2021

10/10 Excellent

Berry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous and Memorable
Super and amazing hotel and entire staff, especially Mr Natthakorn and his entire dining room staff. Above 5 Star dining service and Mr Natthakorn’s breakfast buffet —— Outstanding. We will be returning again in October. By far the best we have experienced on our visits to Thailand
Stayed 4 nights in Mar 2020
Response from The Pannarai Hotel on May 6, 2020
Thank you Sir

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Choice
The Pannarai is located in the heart of the shopping and entertainment district and a great choice for comfort, great breakfast and pleasant staff. Everyone was kind, and wint out of their way to make our stay memorable. Thankyou for a great five days.
Stayed 5 nights in Feb 2020

8/10 Good

David, Orange County, California

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Relatively close to the City center, good value. Right next to the Day Night Plaza.
Stayed 1 night in Feb 2020

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
Great stay here, loved the room and location
Stayed 2 nights in Jan 2020
Response from Khuannapha on Feb 2, 2020
Thank you for your feedback, we appreciated that you were satisfied during your stay. We are looking forward to welcome you soon.

10/10 Excellent

gregor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel,convenient to everything you need to see
Stayed 5 nights in Jan 2020
Response from Khuannapha on Feb 2, 2020
Thank you for your feedback, we appreciated that you were satisfied during your stay. We are looking forward to welcome you soon.

10/10 Excellent

Karpov, Vientiane Laos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good location, quiet bedroom, nice staff very good location, quiet bedroom, nice staff
Stayed 1 night in Jan 2020
Response from Khuannapha on Feb 2, 2020
Thank you for your feedback, we appreciated that you were satisfied during your stay. We are looking forward to welcome you soon.

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Khuannapha on Feb 2, 2020
Thank you for your feedback, we appreciated that you were satisfied during your stay. We are looking forward to welcome you soon.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value
Nice place. Handy for foreign bars and shopping at Central. Decent buffet breakfast - bacon eggs beans and fried potatoes all available.
Stayed 1 night in Jan 2020
Response from khuannapha on Jan 12, 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

HIROYUKI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from khuannapha on Feb 2, 2020
Thank you for your feedback,

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from Khuannapha on Feb 2, 2020
Thank you for your feedback, we appreciated that you were satisfied during your stay. We are looking forward to welcome you soon.

10/10 Excellent

Ronald

Stayed 2 nights in Nov 2019

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Good place clean with great front desk staff. Only annoying this was the 2 single beds that couldn’t be put together easily because of the fixed bedside table.
Stayed 4 nights in Sep 2019
Response from Khuannapha S. on Nov 15, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Khuannapha on Nov 13, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Korat
Comfortable room, clean very quiet although it was too wet for children to be in the pool and really test this. Airconditioning was strange a towel used at 11:00 am was not dry 22 hours later (humidity too high?) Ten minutes walk from shoping mall (free ride hourly from hotel)
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Good front of house service. The room was ok but bit tired.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good service, clean, friendly, good location
Stayed 1 night in May 2019
Response from Nick on May 30, 2019
Dear Guest, Thank you for your feedback, and we are looking forward to service you next time.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Liked the location, liked the bed. Did not like unfriendly staff. Only one helpful one.
Stayed 5 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019
Response from Nick on May 8, 2019
Dear Örjan Thank you for your feedback, We are hope to service you again in nearly future. Sincerely yours,

8/10 Good

graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from Nick on May 8, 2019
Dear Örjan Thank you for your feedback, We are hope to service you again in nearly future. Sincerely yours,

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019
Response from Nick on Apr 18, 2019
Dear Guest, Thank you for your feedback, We are looking forward to welcome you in nearly future. Best regards,

10/10 Excellent

Gordon, Stockton on Tees Durham England

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in very good location amongst bars and restaurants. Hotel was very clean and the furnishings very good quality. Breakfast good value and all the staff in the hotel friendly smiling and professional. Highly recommended and would stay again when visiting Udon Thani
Stayed 2 nights in Mar 2019
Response from Nick on Apr 6, 2019
Dear Mr. Gordon, Thank you for your stay with us, we appreciated and happy that you satisfy during your stay. Hope to welcome you nearly soon.

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#1 Hotel in Udon Thani
This is by far the best hotel in Udon Thani. Incredibly professional service from the bellman to the in house manger "Nick". *Great location close to Central,UD town, and the New Mall opening soon. *Tons of restraunts within walking distance. The in house restraunt is very good and open until 11:00, great for room service. *Nice pool 👌 *Small gym overlooking the pool. *Air conditioning works great. *Balconies *Nightlife all close for adventurous. *Great Buffet Breakfast. Great coffee, homemade croissants and breads, omelette station. Its a good idea to book ahead as this hotel can book quickly especially on the weekends.
Stayed 2 nights in Mar 2019
Response from Poo on Apr 2, 2019
Dear Mr. John, Thank you for your value feedback, We will share to the team and hope to welcome you back very soon.

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
This place was just great, you’re right in the centre of things which is what we wanted and the hotel was a reprieve from the hustle and bustle. Extremely clean, the staff so very attentive and would definitely stay here again no question when we return.
Stayed 7 nights in Mar 2019
Response from Nick on Apr 13, 2019
Dear Fiona, Thank you for your feedback, we appreciated that you were satisfied during your stay. We are looking forward to welcome you soon.