2/10 Terrible
Tanveer
Travelled with family
Jan 24, 2024
Disliked: Staff & service, property conditions & facilities, room comfort
Worst stay experience…By The Park is just a DECEIT
The hotel claims to be 4star-as told to us by the Duty Manager. However-
1.) Does not provide 24x7 hot water… you have to tell them to start the hot water system and wait…then you have to waste at least one bucket full of water before you have running hot water…Eco-friendly just by show…glass bottles no plastic bottles, play card to be put on pillow to avoid bed cover change..etc.. just pure show to be eco-friendly
2.) Even during winter time they have no facility for room heating. Our room was very cold and this we realized on the second day when we opened the curtains and found that the windows were open letting the cold air in… an overlook from our end maybe.. but the bigger issue is security and safety lapse from hotel management who had a complete overlook on this important point.
3.) When asked for a simple bottle opener… they did not have one.
4.) When we arrived for check in there were no lobby boys or porters available to help carry heavy bags… old persons be careful.
5.) In buffet breakfast you have repeat menu. So for longer stay you will soon be bored as there would be less variety rotation.
6.) A four star hotel with limited menu… and that too only veg.
7.) They claim valet parking… did not see any such facility… you have to park your car outside the hotel boundary…
8.) They claim luggage storage… but we found our luggage lying in open till evening.
In short you will find much better hotels in Udaipur with good views and facilities and at a better rate.
Tanveer
Stayed 2 nights in Jan 2024