Title: The Royal Retreat Resort & Spa - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Royal Retreat Resort and Spa Travelers rejuvenate with spa treatments and Pilates classes at this wellness retreat, then enjoy meals outdoors surrounded by lush greenery ![3 outdoor pools](https://images.trvl-media.com/lodging/2000000/1520000/1516000/1515973/8dc42339.jpg?impolicy=resizecrop&rw=598&ra=fit) ![3 restaurants, Indian cuisine](https://images.trvl-media.com/lodging/2000000/1520000/1516000/1515973/6245ba22.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Royal Silver Suite](https://images.trvl-media.com/lodging/2000000/1520000/1516000/1515973/be8a3fd5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/2000000/1520000/1516000/1515973/e673d46b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Royal Silver Suite](https://images.trvl-media.com/lodging/2000000/1520000/1516000/1515973/f5423781.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Royal Retreat Resort and Spa offers a peaceful escape blending wellness and luxury. Guests enjoy Ayurvedic treatments, yoga classes, and Indian cuisine at three restaurants. The property features outdoor pools, horseback riding, and free WiFi throughout. 7.2 Good ## Popular amenities - Bar - Pool - Breakfast available - Gym - Spa - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=1515973&PinnedHotelID=1515973&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=1515973&PinnedHotelID=1515973&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 9 - Oct. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=1515973&PinnedHotelID=1515973&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=1515973&PinnedHotelID=1515973&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1515973&PinnedHotelID=1515973&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1515973&PinnedHotelID=1515973&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1515973&PinnedHotelID=1515973&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1515973&PinnedHotelID=1515973&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 6 of 6 rooms ![Deluxe Room, 1 King Bed](https://images.trvl-media.com/lodging/2000000/1520000/1516000/1515973/w6999h4662x0y0-a70bd5c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available LCD TV Washer/dryer Pillow menu - 349 sq ft - Sleeps 3 - 1 King Bed ![Kings bed Room](https://images.trvl-media.com/lodging/2000000/1520000/1516000/1515973/98ee9684.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Kings bed Room ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available LCD TV Washer/dryer Pillow menu - 650 sq ft - Sleeps 3 - 1 King Bed ![Retreat Suite](https://images.trvl-media.com/lodging/2000000/1520000/1516000/1515973/672e087a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Retreat Suite ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available LCD TV Washer/dryer - 900 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ![Queens Room](https://images.trvl-media.com/lodging/2000000/1520000/1516000/1515973/2e76ef8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queens Room ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available LCD TV Washer/dryer Pillow menu - 450 sq ft - Sleeps 3 - 1 Queen Bed ![Royal Salute Suite](https://images.trvl-media.com/lodging/2000000/1520000/1516000/1515973/48654617.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Salute Suite ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available LCD TV Washer/dryer - 1000 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Royal Silver Suite](https://images.trvl-media.com/lodging/2000000/1520000/1516000/1515973/be8a3fd5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Silver Suite ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available LCD TV Washer/dryer - 1100 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FUdaipur-District-Hotels-The-Royal-Retreat-Resort-And-Spa.h1515973.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FUdaipur-District-Hotels-The-Royal-Retreat-Resort-And-Spa.h1515973.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C24.60652%2C73.64601&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=yFSc_7cinxu2cc24B_A-INeQKwI=) Village Hawala, Badi Hawala Road, Udaipur, Rajasthan, 313 001 #### What's nearby - Lake Fateh Sagar - 4 min drive - 2.8 km - Lake Pichola - 6 min drive - 4.8 km - Monsoon Palace - 7 min drive - 5.5 km - City Palace - 9 min drive - 6.9 km - Vintage Collection of Classic Cars - 13 min drive - 8.3 km #### Getting around - Udaipur City Station - 30 min drive - Udaipur (UDR-Maharana Pratap) - 78 min drive #### Restaurants - ‪The Bake Affair - ‬9 min drive - ‪Taro - ‬8 min drive - ‪Fatehgarh Palace - ‬11 min drive - ‪Karims - ‬6 min drive - ‪Khamma Ghani - ‬7 min drive ## About this property ### The Royal Retreat Resort and Spa Luxury family-friendly hotel near Lake Pichola You can look forward to a poolside bar, a terrace, and an art gallery on site at The Royal Retreat Resort and Spa. Treat yourself to spa services, such as aromatherapy, a massage, or Ayurvedic treatments. Be sure to enjoy Indian cuisine and al fresco dining at the 3 on-site restaurants. Fitness classes and yoga classes are offered at the gym; other things to do include horseback riding. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Other perks include: - 3 outdoor pools and a children's pool - Free self parking and valet parking - Buffet breakfast (surcharge), free bicycle rentals, and a roundtrip airport shuttle (surcharge) - A water dispenser, an elevator, and tour/ticket assistance Room features All 100 individually furnished rooms boast comforts such as premium bedding and first-run movies, in addition to perks like pillow menus and laptop-friendly workspaces. Other conveniences in all rooms include: - Egyptian cotton sheets, memory foam beds, and rollaway/extra beds (surcharge) - Bathrooms with rainfall showers and designer toiletries - 32-inch LCD TVs with premium channels and first-run movies - Wardrobes/closets, separate sitting areas, and LED light bulbs ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/64000000/63790000/63782700/63782615/b2da4838.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shahpura Dev Panache Mali Colony - Pool - Parking included - Free WiFi - Restaurant 6.8 3 reviews CA $29 CA $31 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=63782615&PinnedHotelID=63782615&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/85000000/84070000/84061000/84060959/0004378e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shahpura Barliyas House Udaipur - Pool - Free WiFi - Restaurant - 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Restaurant 9.6 Exceptional 55 reviews CA $92 CA $97 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=90012818&PinnedHotelID=90012818&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/97000000/96010000/96006400/96006330/e2022f51.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sarasiruham Resort Private Pool Villa Udaipur - Pool - Spa - Pet-friendly - Kids pool 10 Exceptional 5 reviews CA $132 CA $158 total includes taxes & fees Oct 14 - Oct 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=96006330&PinnedHotelID=96006330&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/114000000/113770000/113763900/113763825/4067f62d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Udaipur Marriott Hotel Udaipur - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 5 reviews CA $127 CA $150 total includes taxes & fees Oct 16 - 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Pool - Breakfast included - Spa - Parking included 8.0 Very good 255 reviews CA $156 CA $184 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=12819267&PinnedHotelID=12819267&HadPinnedHotel=true®ionId=-1&adults=2) ![Boating](https://images.trvl-media.com/lodging/1000000/530000/523800/523714/cf280b56.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Trident, Udaipur Pichola - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 376 reviews CA $134 CA $158 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=523714&PinnedHotelID=523714&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) - Free self parking on site - Free valet parking on site ### Food and drink - Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 1,000 for adults and INR 600 for children - 3 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar - Snack bar/deli ### Restaurants on site - BAR - Coffee Shop - Darbar Restaurant ### Things to do - 3 outdoor pools - Art gallery - Children's pool - Fitness classes - Free bicycle rentals - Gym - Horseback riding/rentals - Pilates classes - Yoga classes ### Family friendly - 3 outdoor pools - Children's pool - In-room babysitting (surcharge) - In-room washer/dryer - Laundry facilities - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Meeting room ### Outdoors - Barbecue grill - Garden - Terrace ### Spa - Aromatherapy - Ayurvedic treatments - Couples treatment rooms - In-room massages - Spa treatment rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Area rugs in room - Bathroom emergency pull cord - Braille/raised signage - Elevator - Low-height counter and sink - Smooth flooring in room - Tile flooring in room - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible registration desk ### More - 100% renewable energy - 2 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Designated smoking areas - Double-glazed windows ## Room amenities ### Bedroom - Egyptian cotton sheets - Memory foam mattress - Pillow menu - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Bidet - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 32-inch LCD TV with premium cable/satellite channels - Computer - First-run movies ### Food and drink - Coffee/tea maker - Free bottled water - Minibar ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Ceiling fan - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Fan - Free daily newspapers - Free local calls - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - LED lighting - Safe - Separate sitting area - Washer/dryer ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 10 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for INR 2500.0 per stay ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - New Year's Eve (December 31) Gala Dinner per adult: INR 8000 - New Year's Eve (December 31) Gala Dinner per child: INR 5000 (from 6 to 18 years old) We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately INR 1000 for adults and INR 600 for children - Airport shuttle fee: INR 1500 per vehicle (one way) - Rollaway bed fee: INR 2500.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available This property uses a grey water recycling system Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Royal Retreat Royal Retreat Hotel Royal Retreat Hotel Udaipur Royal Retreat Udaipur Royal Retreat Resort Udaipur Royal Retreat Resort The Royal Retreat The Royal Retreat Spa Udaipur The Royal Retreat Resort and Spa Hotel The Royal Retreat Resort and Spa Udaipur The Royal Retreat Resort and Spa Hotel Udaipur ## Frequently asked questions ### Does The Royal Retreat Resort and Spa have a pool? > Yes, this property has 3 outdoor pools and a children's pool. ### How much does it cost to stay at The Royal Retreat Resort and Spa? > As of Oct 8, 2025, prices found for a 1-night stay for 2 adults at The Royal Retreat Resort and Spa on Oct 9, 2025 start from CA $100.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Udaipur-District-Hotels-The-Royal-Retreat-Resort-And-Spa.h1515973.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is The Royal Retreat Resort and Spa pet-friendly? > No, pets are not allowed at this property. ### How much is parking at The Royal Retreat Resort and Spa? > Self parking and valet parking are free at this property. ### What time is check-in at The Royal Retreat Resort and Spa? > Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at The Royal Retreat Resort and Spa? > Check-out is at 10 AM. ### Does The Royal Retreat Resort and Spa provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of INR 1500 per vehicle applies. ### Where is The Royal Retreat Resort and Spa located? > This family-friendly Udaipur hotel is located near the airport, within 2 mi (3 km) of Lake Fateh Sagar and Lake Fatehsagar Udaipur. SajjanGarh Biological Park and Shilpgram Museum are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Royal Retreat Resort and Spa Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 6.0 Location ### 6.6 Staff & service ### 6.4 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 7 8 - Good 2 6 - Okay 4 4 - Poor 2 2 - Terrible 2 ### 10/10 Excellent #### Ramesh Nov 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Ambience and Environment ##### Ramesh Stayed 3 nights in Nov 2023 ### 8/10 Good #### Paresh Dec 31, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Friendly staff, nice rooms, and great breakfast Extremely courteous and friendly staff members with prompt service. Hotel is truly meant to be a retreat, away from the city. Rooms are clean, but little things need to be cared for from a maintenance perspective or else I would have provided 5 stars. ##### Paresh ### 2/10 Terrible #### Vishal Mar 5, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Vishal Stayed 2 nights in Feb 2025 ### 4/10 Poor #### Marja Mar 1, 2024 ##### Marja Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Ravikanth Dec 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Quite a unique and exquisite property, every nook and cranny of this property is adorned with antiques and art pieces that keep surprising you moment to moment. The restaurant staff is so accommodating with exceptional service. Only thing you need to keep is n mind staying at their property is it will help if you have your own transportation, otherwise it can get tricky going in and out. ##### Ravikanth Stayed 3 nights in Dec 2023 ### 4/10 Poor #### Jignesh Aug 30, 2021 Liked: Property conditions & facilities Disliked: Staff & service, amenities Property is good but services is too poor minimum 3 calls required for anything even checkout ##### Jignesh Stayed 2 nights in Aug 2021 ### 6/10 Okay #### Shriyansh Aug 18, 2021 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service Improve food quality ##### Shriyansh Stayed 2 nights in Aug 2021 ### 10/10 Excellent #### Kalathiya Aug 16, 2021 ##### Kalathiya Stayed 1 night in Aug 2021 ### 6/10 Okay #### Verified traveller Jun 8, 2021 #### Deluxe Budget Report - Good in General This deluxe budgeted property. Good choice for friends and family weekend break. They need proper staff training. Rest all is fine. ##### Verified traveller Stayed 2 nights in Jun 2021 ### 10/10 Excellent #### Palak Sep 15, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### oswaem & amaging Resort in udaipur its wonder full place ##### Palak Stayed 1 night in Sep 2020 ### 8/10 Good #### Verified traveller Sep 14, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Sep 2020 ### 10/10 Excellent #### palak Sep 14, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice ##### palak Stayed 1 night in Sep 2020 ### 10/10 Excellent #### Adish Sep 7, 2018 #### Must visit Hotel royal retrea resort and spa is a good choice for travellers who have there own vehicle to drive to the resort. Resort is nestled into lush green mountain with maharaja designs through out the resort. ##### Adish Stayed 2 nights in Sep 2018 ### 10/10 Excellent #### Adish Aug 15, 2017 Liked: Cleanliness, property conditions & facilities, room comfort #### Must go It was a pleasurable and relaxing vacation nestled in nature paradise around the Aravali mountain range. ![](https://a.travel-assets.com/ugc/hotel-reviews/s1295-p1286b4b0-81d3-11e7-916f-92bb44d4284a-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s741-p47760950-81d3-11e7-888e-16da45249563-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Adish Stayed 1 night in Aug 2017 ### 6/10 Okay #### Verified traveller Feb 16, 2017 Disliked: Cleanliness #### NOT WORTH IT I had booked two rooms.They asked for each person's ID who will be staying in the room.My mother wasn't carrying ID so they made me signed waiver her.I was asked relationships. I have been staying at hotels internationally for years.NEVER HEARD and been asked for provide IDs for all the persons.Rooms were not as per booking confirmation. No bathrobes, slippers or soaking tub. No balcony in one room where as booking was for room with balcony. We had a medical emergency so I called front desk for nearest doctor's info and phone number and asked if I can call the doctor from my room so front office staff said that local calls are chargeable and I will be charged even though booking info said local calls are free.No courtsey. Dusty furniture and phone. Noisy. Could not sleep in. NO ROYAL RETREAT...NEVER AGAIN. ##### Verified traveller ### 6/10 Okay #### Verified traveller Nov 24, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller ### 2/10 Terrible #### Kash, St Albans Jan 2, 2014 Disliked: Staff & service, room comfort #### Stopover 1 night stay on a very cold night.No heating available.Eventually were provided with a poxy heater which wasn't effective at all as the room has very high ceiling.Utter chaos at breakfast. Definitely a 2\* property if anything. Well overpriced. I would definitely gjve it a miss. ##### Kash