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Reviews of The Ubud Village Resort & Spa

4.5 out of 5
The Ubud Village Resort & Spa
Jalan Raya Nyuh Kuning, Ubud, Bali

Reviews

9.6

Exceptional

Rating 10 - Excellent. 139 out of 179 reviews" "
Rating 8 - Good. 30 out of 179 reviews" "
Rating 6 - Okay. 7 out of 179 reviews" "
Rating 4 - Poor. 3 out of 179 reviews" "
Rating 2 - Terrible. 0 out of 179 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.0/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carla

Stayed 4 nights in Oct 2023

10/10 Excellent

Raynold, Paradera

Liked: Cleanliness, staff & service
A really nice and beautiful resort with lovely people working there. My room is well appointed and out of this world with an outside shower and a tub, a small pool, and a nicely garden with a fish pound.
Stayed 5 nights in May 2023

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
The service and hospitality was amazing!
Stayed 2 nights in Mar 2023

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service . Stunning pool vila set in 12 acres of beautiful tropical gardens . Outstanding facilities and food . Could not be faulted
Stayed 6 nights in Mar 2023

10/10 Excellent

RUDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and peaceful
Wonderful stay, beautiful tranquil resort with the friendliest staff we encounted, they went out if their way and beyond to make our stay memorable, nothing was too much trouble. The gardens and surrounds are beautifully kept. This was our second visit and we will be back.
Stayed 3 nights in Dec 2022

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty property. Very nice breakfast and high tea everyday. Excellent staff.

10/10 Excellent

Mohammed

Stayed 5 nights in Sep 2022

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful but close to town
Location was good easy to walk into town with only a short stretch of road with no pavement, this was more than made up for with a perfectly peaceful villa private pool and fantastic staff just great. Photos do not do it justice
Stayed 4 nights in Jan 2022

8/10 Good

Catherine, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to get in and out of Ubud, unless using the shuttle bus. On a dangerous busy road, with no footpath. Meals expensive Beautiful gardens and surroundings
Stayed 8 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too far from Ubud Center although traffic sometimes makes it difficult to travel anywhere. Beautiful grounds. .
Stayed 2 nights in Dec 2019

4/10 Poor

Kevin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Blane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort in beautiful area
The grounds are picturesque and facilities well looked after and the villas are in good order. I would suggest asking for a place away from the front of the resort as they are quieter. On site restaurant is good for breakfast and there is a shuttle bus service is offered hourly to the sister hotel in the centre of town. Ubud has plenty of attractions, shopping and dining we had to plan a day just to stay by the pool. Would stay here again.
Stayed 3 nights in May 2019

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding scenery and service!
Amazing hotel very well located within Ubud. One of the nicest hotel I have stayed at with a excellent service and staff. Varying breakfast everyday and outstanding scenery. Highly recommend it. We spent for nights there and never had a complaint. The villas are amazing and the private swimming poils, outside bath and showers and central bedroom make for a very unique experience.
Stayed 4 nights in Apr 2019

10/10 Excellent

Brett, Sunshine Coast, Qld AU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort with amazing private villas and facilities. Very relaxing yet so close to busy central Ubud with shuttle service available.
Stayed 4 nights in Oct 2018

6/10 Okay

Jade, Essex, UK

Liked: Staff & service, room comfort
A friendly haven which could do with updating
A welcome haven away from the madness of Ubud. Lovely grounds with some nice touches such as a daily free afternoon tea and the hourly shuttle bus into Ubud. The main pool was beautiful as were the restaurant buildings and the grounds. However, our villa felt very tired - the indoor and outdoor shower both trickled out water, despite using at different times of the day (i.e late at night or afternoon when demand was likely to be lower) and the ponds in the villa were really dirty and murky - the fish could barely be seen. Internally, the villa was nice but the fixtures and fittings could do with some updating / refeshing. It was a little disappointing given the price point of the villas and the fact that the hotel boasts many luxury boutique hotel accolades - it didn’t feel particularly luxurious, in my opinion. I stayed in 2 much nicer quality hotels in Bali on this trip for less money per night. Perhaps we were unlucky with our villa allocation. Despite our disappointment with the quality of the room, we found the staff to be very friendly and welcoming; the restaurant food was lovely (we only ate there one night) and the breakfast set menu (changing daily) was a refreshing change from the repetitive buffet set-up.
Stayed 4 nights in Aug 2018
Response from Management on Aug 30, 2018
Dear Jade, Greetings from The Ubud Village Resort & Spa. Thank you very much for staying with us, and as well glad that you enjoyed your stay. Some input about our villa is warmly welcome for our management improvement. Our resort pick 'traditional Balinese' as the theme, tat might cause guests to think it is old. We thank you for your feedback and would love to welcome you again here in the near future. With warm regards

10/10 Excellent

Chris, Aveley, Perth WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and gardens with Villa experience. Main pool area also very good. Staff very enthuiastic to ensure guests needs are met. Shuttle free of charge into sister hotel every hour up until 10pm quite handy as taxis are rare in Ubud and charge too much.
Stayed 3 nights in May 2018
Response from Desak on Jun 2, 2018
Dear Chris, Thank you for having us and so glad to hear that you loved your stay. We look forward to welcoming you again. Regards, Management

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A touch of paradise
Wonderful stay in Ubud! Incredible value for money - the rooms made you feel like royalty. Really friendly staff as well. Highly recommend!
Response from Desak on May 29, 2018
Dear Laurence, Thank you for having us! We are glad that you loved your stay. We look forward for your next visit. Best regards, Management

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Nathan, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awe inspiring romance.
The most naturally relaxing atmosphere you could find that inspires a calmness and tranquility that compliments the romantic atmosphere perfectly. Truly a paradise.
Stayed 10 nights in Jan 2018

8/10 Good

Ness , Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jungle getaway
The ubud village resort is situated on a luscious, beautiful green setting, with an authentic feel that would be hard to rival. It’s truly in the jungle, and you are reminded of that with breathtaking views across the whole site. We stayed in the pool view villa, which was amazing. It had its own pool, 3 day beds, a small kitchen and many other great things. It was very spacious and luxurious. The only slight problem is that, because it really is in the wilderness, there are a lot of bugs. But this is easily countered by closing your doors at all times. The pool area is amazing! The pool itself is massive, and it’s design is truly breathtaking. It overlooks the grounds of the resort, filled with fruit, reeds and a beautiful variety of well-kept plants. Overall it was a lovely stay and would recommend it to anyone looking for that authentic ubud getaway!
Stayed 3 nights in Nov 2017

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Ubud Resort!
We had an amazing stay at the Ubud Village Resort & Spa. The hotel itself is extremely relaxing and surrounded by rice fields. The location is great for walking (or taking the free hotel shuttle) to local Ubud restaurants and bars. The private villa was incredible and somewhat affordable in comparison to others we looked at in Bali. We loved the staff and would definitely stay here again next time we are in Ubud.
Stayed 2 nights in Sep 2017

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort
The ubud village resort and spa is beautiful! The staff is amazing, the villas are amazing, the grounds are amazing! Everything is amazing. I would stay her again and again.
Stayed 2 nights in Sep 2017

10/10 Excellent

Norm and Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful villa - the plunge pool is so inviting!
The villa has a beautiful glassed in bedroom area complete with outside bath and both inside and outside showers. We wondered if the room would live up to the photos on website and the reality was even better than the photos!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great resort, spoilt by a non working drainage.
This resort is for people who really wants to get away from it all. It is quiet, out of the main tourist spots and facilities are just sufficient for a comfortable stay with minimum modern day comfort. Facilities are adequate. However my room was below par. My drainage was choke the day I checked in. It didn't get fixed even by the day I checked out.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your own slice of royalty
As soon as you arrive you realize this place is amazing. Very relaxing and the staff are always smiling and looking to make sure everything is taken care of for you. I had a villa that was amazing. My own private pool and a view of the what seemed like the forest/jungle made me feel like royalty. The room was comfortable and I loved the outdoor shower. They have activities scheduled daily and a great buffet. This place is great.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ubud paradise
We absolutely loved our stay at the Ubud Village Resort. The grounds and the villas were beautiful, the service was top-notch, food was astounding and the location - just a bit out of the bustling center of Ubud, overlooking lovely rice paddies, but close enough for a long walk into town - was exactly what we wanted. Because it was low-season and we were staying for a week, the hotel gave us a generous upgrade. We loved our private plunge-pool for "secret" swims and we had not one but two private day-beds under thatched grooves. The villa itself was so luxurious with indoor and outdoor showers and a deep tub for two. We certainly didn't want to leave! The daily breakfast was unbeatable, with choices between western favorites (eggs benedicts, waffles, etc.) with Balinese traditional foods - and everything was cooked to foodie-pleasing perfection. The rotating breakfast menus (in seven days it's Sunday menu, then A, B, C, A, B, C, and Sunday again) works great, even for long stays. And the views from the breakfast, across rice paddies being worked traditionally with the distant mountains - was just so ideal. The grounds were also lovely, with a peaceful large main pool with poolside service and a complementary afternoon tea service. We were sad to say goodbye to the staff as they really took care of us like we were family!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful
A magical place where privacy is guaranteed, close to the main shopping hub and restaurants.

10/10 Excellent

Michelle , San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The BEST place and BEST experience!
Everyone was just wonderful and caring and welcoming! Gorgeous room and grounds-sensational service! Just about cried when we had to leave-more than a 10!!
At our private pool

10/10 Excellent

Richatdi, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A private Oasis
While I found Bali overcrowded with tourists and Ubud snarled with traffic, this hotel was a sanctuary from it all. We rarely left our villa with its own pool and two Balinese day beds. Restaurant at hotel was great. Staff was constantly checking everything was okay.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning Resort with wonderful staff!
My wife and I had a wonderful stay at Ubud Village Resort. The staff are extremely friendly and ensure you have everything you need. Juri and her team were exceptional and faultless. Thank you Mr Salman

10/10 Excellent

Kassandra, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Ubud, close enough to city center
Beautiful property, food is wonderful and plentiful. Shuttle is great, very prompt, we also walked to town and back a few times. Spa is very nice. They have a tea and cakes tasting from 4-5pm everyday. Staff helped us set up excursions and rides. The staff is very nice, helpful and friendly. They are open to complaints and compliments. The vilas are spacious and clean. They are indoor outdoor and can be opened up pretty well. The staff does a mosquito set up at night during turndown, the entire property was fogged on Sunday around 5pm. We left the property for the fogging. The A/C works very well. The staff decorated a bit for our honeymoon and made us a cake which was a great gesture, very appreciated. I can echo other reviews that the pools are a bit cold for out tastes but it wasn't stoping us from using them. I would share what we told them, there were things that needed to be fixed. The light was out in the entry and the door to the villa had issues. The door was promptly addressed after we brought it to the hotel's attention. Notes to travelers: there are creatures that inevitably got into every place we stayed. You learn to appreciate/tolerate them as this is an indoor outdoor living type country. Mosquito nets are appreciated and we definitely used them. Tip... while there, take the Paon Bali cooking class, climb a volcano if you can, and ask the hotel about driver that hotel set up for us, lives next door very helpful. We wished we had met him sooner.

4/10 Poor

Jerome , Ridgewood, United States of America

Disliked: Staff & service
Disappointing
Our stay was not what we anticipated and nowhere near what we know about Balinese hospitality in our over 10 years of visiting the island. Probably, the hotel staff was busy attending those guests who left the previous awesome reviews based upon which we also chose these villas.  This is the first place we experienced that you actually have to pay almost 50.000 Rupiah if you want to serve any type of coffee at breakfast (you only get reg coffee and tea at no cost). Also, if you wanna serve your breakfast in the villa you have to pay another $10. This was quite bad because we traveled with a small child who was whining and crying on and off, so I'm sure the other guests were not too happy about during breakfast. Another major con is the super slow wifi. We've heard other guests complaining too, and we were told the IT guy was working on it, but nothing changed. Reviewers were talking about small lovely details that made the place special. For us, they forgot to clean our room although we called them and asked them to do it in the morning, they kept leaving 2 towels instead of 3 although we were 3 persons, they left us without soap one day, and the evening before departure they didn't even bother to fill up the oil-burning candle. Unfortunately, the staff lacks the professionalism required for a 4 1/2 * accommodation, although Mrs Juri is trying hard to compensate for it. There are so many villas in Bali that you can't afford being so careless with your guests.  On the pro sid

10/10 Excellent

Jon & April, Nebraska, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon
This hotel was very nice in every way. From the staff to the grounds to the food- Amazing! The staff goes out of their way to make you feel @ home. Everyone @ this resort has a smile & says hello. The food is very good although I highly recommend going into town for most of your meals. The white water rafting is a must & you won't regret it. Ubud Village is a 5 Star for sure!

10/10 Excellent

Berrak, istanbul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort into the rice fields
Our experience started with cold refreshing towel and a nice welcome drink. The villa was amazing with its local touches and the private pool. The outdoor shower and the bathtub were in the middle of a small botanical garden. The breakfast menu was changing everyday and everything was really tasty. The infinity pool into the rice fields and under the palm trees was dreamy. We took a half day tour and had an awesome time thanks to our friendly driver. Amazing experience!

10/10 Excellent

Nick, Coffs Harbour

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing villa & resort. Outstanding staff.
The resort is beautifully situated amongst rice paddies, yet only a few minutes from town. Our villa was amazing. Private, clean and HUGE! The outdoor shower & bath were fabulous. The plunge pool (cooler than the main pool), is good for a quick cool-off or to dunk feet after a day of walking round Ubud, while the day beds are the perfect spot to relax, read or just watch the kites. Food at the resort was first class. The complimentary breakfasts were varied each day. Afternoon tea consisted of some savoury & sweet delights. Food from the restaurant, whether dining in, delivered to the villa, or ordered at the pool area was always of a high quality. I highly recommend Ubud Village Resort & Spa to anyone, and also recommend Ubud as the perfect base due to its central location making it easy to get around. Shopping in town is good. There's lots of variety, virtually no-one hassling you on the streets and no concerns when exchanging money. My words really can't do justice to our stay. From the moment we arrived, the staff were friendly, helpful and attentive. Nothing was too much or too difficult for them, and they never stop smiling! The personal touches make you feel very special, like you're part of the 'Ubud Village' family! If you're looking for a wedding venue, Ayu & Team went above and beyond. We were married in our villa courtyard and couldn't have asked for a better day. It was perfect. Thank you to everyone involved. We're already planning next years return!
A simple(??) wedding!
Outdoor bath on arrival
Pool bar
Outdoor bath

10/10 Excellent

Jonathon, Northampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, wonderful staff & excellent food
We could not fault this hotel from beginning to end. You really have to see it to appreciate how utterly beautiful the hotel and its grounds are; the pool is magnificent, the little restaurants are wonderful and the views are spectacular. We were welcomed warmly with a drink and cold towel and received exemplary service throughout our stay - including learning new Balinese phrases! The food was incredible and great value for money; breakfast, afternoon tea and dinner. The staff were incredibly kind and helpful and couldn't do enough for you - something common for Balinese staff, it appears. We cannot recommend this hotel enough for a romantic getaway; we can't wait to return as soon as possible!!

8/10 Good

Tony, Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Resort
Spent 3 nights at the resort at the end of May 2016. The overall experience was lovely, the food was excellent as was the service. The room was very nice though a little tired and need of some minor maintenance. Only complaint would be that because the plunge pool wasn't in the sun much it was too cold to swim in, would have been nice if it was heated just a bit. Location was good, outside of the main village but a free shuttle bus is provided so access was easy. Also great for getting out to other areas of Bali without having to deal with the traffic in Kuta and Seminyak. Ubud is also much quieter and over all nicer with less street hawkers. Can't beat the value. Wouldn't get anything like this in Oz at the price we paid. Expedia deal was awesome with the best flights with Virgin.

10/10 Excellent

alan, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing rooms, Amazing complex and amazing staff
Resort is out of this world. Amazing rooms with pool, sun loungers and sun terrace. We did a cookery course arranged by the hotel which we would highly recommend. Restaurant is fantastic and breakfast with a view. Highly recommend to anyone wanting a specific al experience

10/10 Excellent

Carmelo, Balgownie Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best resort I have ever stayed at.
The villas were large and comfortable with a private pool and courtyard. The staff were friendly, courteous and attentive. I would recommend this resort to anyone staying in Ubud.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with the most friendly staff
The facility is top of the line, staff are really polite, understanding and extremely friendly. Would certainly recommend this quiet and upgraded facility.

10/10 Excellent

John, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great experience
Located just outside of the town but close enough to walk. 5min shuttle ride. Resort was beautiful. Very private. Not over crowded. Rooms w. private pool were great, especially for the price. Very good job at keeping the entire resort clean. Staff was very friendly and accommodating. We had a little issue with our room and not only did they immediately give us a new room but they gave us an upgraded suite. Staff makes you feel very welcome and at home. Would 100% stay here again.

10/10 Excellent

Christian, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and peaceful in a gorgeous setting.
Thanks to the wonderful, kind-hearted and always smiling staff, we spent an amazing stay in this delightful resort. The villas are comfortable, clean, spacious and well equipped. Everybody working there is friendly, polite and accommodating, you feel like you are part of a family. The privacy is fully respected while in the villas and the amenities in the resort are well looked after. It is definitely a place you look forward to coming back to after a day trip visiting the mesmerising Island of Bali. Would recommend and go back any time. Can't wait to be back in fact...

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Ubud
It was a dream come true. Excellent service. We stayed in the Hotel for a couple of nights for our honeymoon and was amazing. They offer shuttle every hour to Ubud town. Monkey forest very close to the hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific Villa right near Ubud town
We had a tremendous stay at Ubud Village. We used the spa facilities which were excellent, we used the main pool and had cocktails, as well as our plunge pool in our villa and both were great. Room service was quick and delicious and breakfast each morning was a dream. We also booked a cooking class which was setup in the garden and was so much fun. The transfers to the town were easy to use and easy to find.

10/10 Excellent

Serena, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome room
Loved the hotel staff. Everyone was so friendly and very accommodating. The room was magnificent!!!

10/10 Excellent

Reek, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for romantic getaway
Hotel pool was very large. everything was great. private pool villa perfect for couples. room cleaned everyday. All pictures in website are true as seen. view around the hotel is nice. well maintained property. breakfast was one of the best we had in bali. lunch and dinner menu also good and affordable. would surely return in future.
private pool villa

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our private villa. So spacious. Shuttle into town every hour was convenient.