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SereS Springs Resort & Spa Singakerta - CHSE Certified

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3 outdoor pools, open 7 AM to 9 PM, cabanas (surcharge), pool umbrellas
3 outdoor pools, open 7 AM to 9 PM, cabanas (surcharge), pool umbrellas
3 outdoor pools, open 7 AM to 9 PM, cabanas (surcharge), pool umbrellas
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Overview of SereS Springs Resort & Spa Singakerta - CHSE Certified

VIP Access

SereS Springs Resort & Spa Singakerta - CHSE Certified

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Banjar Jukut Paku Singakerta, Ubud, 80571

Explore the area

  • Popular LocationTegallalang Rice Terrace39 min drive
  • Popular LocationKeramas Beach44 min drive
  • Popular LocationSanur Beach48 min drive
  • AirportDenpasar (DPS-Ngurah Rai Intl.)64 min drive

VIP Access

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  • Extra savings and perks for Rewards members
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About this area

Ubud

Located in Ubud, SereS Springs Resort & Spa Singakerta - CHSE Certified is on the riverwalk. Candi Tebing Jukut Paku and Taman Ayun Temple are notable landmarks, and the area's natural beauty can be seen at Ubud Monkey Forest and Tegenungan Waterfall. Traveling with kids? Consider Kemenuh Orchid Garden and Bali Orchid Garden. Take an opportunity to explore the area for outdoor excitement like mountain biking.
Visit our Ubud travel guideOpens in a new window
Map

What's nearby

  • Candi Tebing Jukut Paku - 3 min walk
  • Gajah Mas Gallery - 3 min drive
  • Tegallalang Rice Terrace - 39 min drive
  • Keramas Beach - 44 min drive
  • Sanur Beach - 48 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 64 min drive

Restaurants

  • The Green window Café - 20 min walk
  • Sage - 20 min walk
  • Warung Rama - 3 min drive
  • Hongalia - 3 min drive
  • Famous - 3 min drive

About this property

SereS Springs Resort & Spa Singakerta - CHSE Certified

5-star family-friendly hotel near Candi Tebing Jukut Paku
2 restaurants, 3 outdoor pools, and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas, free valet parking, and a free area shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
SereS Springs Resort & Spa Singakerta - CHSE Certified offers 80 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with premium digital channels. Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Ubud hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

3 outdoor swimming pools and 6 spa tubs are on site. In addition to a children's pool, other recreational amenities include a lazy river and a fitness center.

Guests under 13 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

SereS Spa Sanctuary has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free offsite parking; reservations required
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle up to 5 km

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: IDR 302500 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Mulberry Place
  • Bell' Aria
  • Caffe DarSini

Things to do

  • 3 outdoor pools
  • 6 spa tubs
  • Aerobics classes
  • Arcade/game room
  • Children's pool
  • Fitness center
  • Full-service spa
  • Mini golf
  • Playground
  • Shopping
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • In-room child care (surcharge)
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (431 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

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Ubud
Ubud
Business-friendly
Business-friendly
Guest rating 4.5+
Guest rating 4.5+
5 star
5 star
Air conditioned
Air conditioned
Hotel
Hotel

Policies

Check-in

Check-in from 2 PM - midnight
Express check-in
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for IDR 500000.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 302500 per person (approximately)
  • Airport shuttle fee: IDR 420000 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: IDR 500000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Set meals are served in guestrooms only (no menus or public dining)
Parking height restrictions apply
Guests under 13 years old are not allowed in the fitness facility
Guests under 12 years old are not allowed in the spa

Property is also known as

SereS Springs Resort Singakerta Ubud
SereS Springs Resort Singakerta
SereS Springs Singakerta Ubud
SereS Springs Singakerta
SereS Springs Resort Spa Singakerta
SereS Springs Resort Spa Singakerta CHSE Certified
SereS Springs Resort & Spa Singakerta - CHSE Certified Ubud
SereS Springs Resort & Spa Singakerta - CHSE Certified Hotel

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 221 out of 286 reviews
5 - Excellent 77%
Rating 4 - Good. 45 out of 286 reviews
4 - Good 16%
Rating 3 - Okay. 13 out of 286 reviews
3 - Okay 5%
Rating 2 - Poor. 5 out of 286 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 286 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5.0/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel I’ve stayed at!
Our stay was perfect! I told them I was pregnant and dealing with a lot of morning sickness and they accommodated accordingly! We got tea and fruits every morning and transportation to anywhere! The people that work here are amazing and respond immediately to any requests! I can’t wait to come back!
Stayed 4 nights in Mar 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the nicest hotel we stayed at in Bali, it was great!
Stayed 2 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people are very friendly & always willing to help. The property is kept very clean. Breakfast is amazing. I dont have anything bad to say about this place.
Stayed 6 nights in Feb 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service! The staff was on top of every need. Beautiful space. Great location. Easy to get transportation into Ubud and back. Orbitz photos are a bit deceiving when it comes to the room. Images show the delux rooms. I chose this hotel because of the bath tub and view when I arrived I was so sad to not have a bath tub. The manager was kind enough to upgrade me at no charge the next day. Beautiful yoga space. The Balinese offerring and dance was fun to try. I really enjoyed the pool and natural springs. Amazing views! Best reception service I have yet to experience in my travels. They truly male youbfeel special by remembering your name and offerring warm welcomes each time you walk through the door. Definitely glad I did the Ayuveda and Balinese massage treatments. Beautiful and will hopefully be back for a future retreat.
Stayed 6 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury and relax
The hotel room is superb & luxury with good view. Staff are well trained and friendly. Very serene and quiet place, distance to town is a bit inconvenience but shuttle provided
Stayed 3 nights in Feb 2020

4/5 Good

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property is beautiful. Service could be improved. Hotel advertised yoga on Tuesday's at 4. I checked the day before and day of then was told it was not happening. This was disappointing. Other than that everything was quite nice. Overall I would return.
Stayed 2 nights in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel just outside the centre
Service probably too attentive, asked X3 how breakfast was despite trying to have a conversation with my partner. Having flown 20 hours and sat in a taxi from the airport I just wanted to go to my room and freshen up instead of being forced into a hotel tour, even after letting the staff member know I want to rest with my eyes now stinging from tiredness and half closing she went onto a thorough bedroom tour. The rooms were otherwise clean, breakfast selection limited but still good. Not ideal to walk from this hotel as there is no pavement.
Stayed 2 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Location was very quiet and the villa was beautiful. The hotel offered a free shuttle service to ubud and back and the staff were very helpful and excellent
Stayed 6 nights in Feb 2020