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Citrus Tree Rooms - Shana

Star Rating
2.5 out of 5



3.6 / 5Good
5 reviews


  • Free WiFi
  • Breakfast included
  • Laundry


What's nearby

  • Popular Location
    Ubud Royal Palace
    4 min walk
  • Popular Location
    Ubud Traditional Art Market
    5 min walk
  • Popular Location
    Campuhan Ridge Walk
    14 min walk

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    About this area


    Located in Ubud, Citrus Tree Rooms - Shana is in the suburbs. The area's natural beauty can be seen at Ubud Monkey Forest and Campuhan Ridge Walk, while Bali Zoo and Bali Bird Park are popular area attractions. Bali Marine and Safari Park and John Hardy Ubud Design Studio and Workshop are also worth visiting.

    What's nearby

    • Popular Location
      Ubud Royal Palace - 4 min walk
    • Popular Location
      Ubud Traditional Art Market - 5 min walk
    • Popular Location
      Campuhan Ridge Walk - 14 min walk
    • Popular Location
      Blanco Museum - 16 min walk
    • Popular Location
      Ubud Monkey Forest - 5 min drive

    About this property

    Citrus Tree Rooms - Shana

    This resort features dry cleaning, express check-in and tour/ticket assistance. WiFi in public areas is free. Other amenities include free breakfast. All 4 rooms offer complimentary wireless Internet access, balconies and showers.

    Renovations and closures

    In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.



    Check-in time starts at 2 PM
    Express check-in
    Minimum check-in age - 18


    Check-out before 10 AM

    Children and extra beds

    • Children are welcome.


    • No pets or service animals allowed

    Property payment types

    Important information


    You'll be asked to pay the following charges at the property:

    • Deposit: IDR 500000 per night

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at the time of service, check-in or check-out.

    • Airport shuttle fee: IDR 450000 per vehicle (one way)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • No on-site parking is available.

    We should mention

    No pets or service animals are allowed at this property.

    Property is also known as

    • Citrus Tree B&B Shana Ubud
    • Citrus Tree B&B Shana
    • Citrus Tree Shana Ubud
    • Citrus Tree Shana
    • Citrus Tree Rooms Shana Resort Ubud
    • Citrus Tree Rooms Shana Resort
    • Citrus Tree Rooms Shana Ubud
    • Citrus Tree Rooms Shana
    • Citrus Tree B B Shana

    Property amenities


    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Free nearby parking
    • Return airport shuttle (surcharge)

    Food and drink

    • Free breakfast available

    Family friendly

    • Dry-cleaning service

    Guest services

    • Dry-cleaning service
    • Tour/ticket assistance

    Languages spoken

    • English
    • Indonesian

    Room amenities


    • Free toiletries
    • Shower

    Outdoor space

    • Balcony


    • Access via exterior corridors

    Nearby things to do


    • Bike hire
    • Mountain biking
    • Rafting
    • Safari
    • Scooter/moped hire
    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition


    Hotels.com had given me the wrong address of the hotel and therefore I missed a transfer.


    Noisy basic room

    Having read the prior reviews, I was looking forward to staying here. First the pickup I had asked for did not show. They quoted 40k rupiah and after calling several times and receiving no answer, I finally got a a prepaid taxi for 75% of their quoted price. Once on the street it was hard to find the place. There was only one small sign with Shana Bungalows. Thank you to an earlier reviewer who left the clue. There is no reference to Citrus Tree. I called when I only had 3% left of my cell phone battery and the woman who answered was very hard to understand and there was no place for my taxi driver to pull over on the one-way street to speak to her. I wound up getting out of the taxi at one end of the road and walking back to the bungalows. Only noticed the place when I stopped to change hands carrying the bag. Once I did arrive the lady said I would have to wait til the next morning for toilet paper as she was headed out to the temple. Good thing I got there when I did or I would be waiting even longer to get in my room. Never did get any toilet paper. Bought my own 3 days later. The bed was hard uncomfortable. It was two pieces of 3" foam butted together to form a double size bed. The fan was appreciated as the room was hot elsewise. Only got warm water once in the middle of the afternoon. Breakfast was OK. My room was right next to a restaurant and the road and was very noisy. Additionally, they are building another building on the property and so construction noise goes from early til late. All of this I would have accepted as part of the deal for having a cultural experience, however I missed any of the warm Balinese hospitality other reviews talked of. I guess they were either too busy or they choose just who gets the hospitality and culture exposure. I was very happy to leave and could barely say goodbye as I left. My next hotel was absolutely 180 degrees different in terms of welcome and caring.


    Local House-hold unit, not to my expection

    Quite surprised when I reached the place. Not aware this is indeed a unit of domestic house instead of a hotel room. Luckily we were only looking for a place to sleep in the night and did not expect much in the day.

    Pros: The breakfast is excellent, prepared per your order.

    Cons: To have a wall mounted fan outside the room and a curtain to block the sun in the dinning area and an Air-cond. unit for the room for a good sleep.

    Location: Close by the market, museum and shopping area, it is convenient.

    4/5 Good

    Basic but very pleasant stay

    Shana is located very conveniently on a smaller road close to the main road so exploring the city is easy. The room was very basic (could use a bit more light inside both bathroom and living spaces) but had all you need really. The small patio / terrace outside the room is lovely for chilling out. The best part of our stay were the lovely family and staff running the place. They were extremely friendly and helpful. We got to see their normal life which you don't get to see in a hotel / hostel. The breakfast was also delightful, good coffee and pancakes! Couple of negative things were the constant noise from the street and the restaurant next door as well as the smoke / smell in the morning that occasionally gets inside the room. But over all a very pleasant stay in Ubud, recommended.

    5/5 Excellent


    Perama社のシャトルバスで、クタからウブドへ移動し、Shana Bungalowへ歩いて移動しました。 Perama社のウブドオフィスからは歩いて20分くらいでした。  タクシーなら5分くらいだと思います。 私の荷物はバックパックのみでしたので歩きながらウブドの街やお店や寺院を観て回っていたら宿の近くへ着いた感じですね。 看板は赤い字で高いところに「Shana」とだけ出ていますので、Jl Gootama(Jalan Gootama : Gootama通り)に入ったらよく探してください。 バンガローには蚊帳付きのダブルベッドが一つと、蚊帳なしのシングルベッドが一つありました。 竹製のクローゼットの雰囲気がいい感じでとても気に入りました。 化粧台もありました。 洗面所とトイレとシャワーはベッドルームのとなりの部屋にまとまってありました。 タオルとトイレットペーパーは必要なら自分から新しいのをもらいたいとオーナーへ伝えましょう。オーナーは女性でとても優しいので話しやすいです。(英語かインドネシア語で) バンガローの入口はテラスになっていて、イスとテーブルセットとリゾート的なベッドがありました。 朝食はこのテラスで食べます。 朝食はバンと卵と野菜とデザートのセットです。パンと卵と野菜をどうするかを選べましたね。コーヒーか紅茶もついてました。美味しい朝食でしたよ♪ テラスは広くて中庭を見渡せるので気分が良かったです。 中庭の奥にはヒンズー教の神様が祭ってあるエリアがありますので、そこを観たい時は家人へ声をかけるようにしましょう。 オーナーの弟さんが隣のWarung Lokalという食堂を経営しています。表の通りのレストランと比べると半額くらいで食べられる食堂でした。タクシーやバスなどの手配も食堂で営んでいますので、相談してみましょう。 私はウブドから寺院やバトゥール湖や世界遺産のウルン・ダヌ・バトゥ寺院、ライステラスなどを周るために、車を1日チャーターしたのですが、オーナーの弟さんに頼んだら、とてもお得に手配をしてくれました。 オーナーの知り合いのドライバーさんで、とても親切なドライバーさんでした。  表の通りへ出ると、サークルkなどのコンビニエンスストアやATMがたくさんありましたので、とても便利でした。 ウブド王宮や寺院も歩いて10分くらいのところにありましたので、夜のケチャやレゴンダンスの見学にとても便利でした。 オーナーさんが寺院のケチャのチケットを販売してくれるので、オーナーさんから購入すると、寺院付近の道端でチケットを誰から買うか悩まずに済みます。(誰から買ってもチケットの値段は同じです) エアコンはありませんでしたが、大きな扇風機がありましたので、快適でした。 コンセントはベッドの頭側の壁にあったので、使いやすかったですね。 寝室のコンセントはタイプCでした。 洗面所の壁の目線くらいの高さにあるドライヤー用のコンセントはBFタイプでした。 220-240Vくらいの高い電圧ですので、気を付けて使いましょう。

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