Title: South Beach Penthouse for 12 with Ocean Views & steps to beach! - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=21867183&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire condo # South Beach Penthouse for 12 with Ocean Views & steps to beach! Condo with kitchen, steps from Tybee Island Beach ## Photo gallery for South Beach Penthouse for 12 with Ocean Views & steps to beach! ![Property grounds - South Beach Penthouse for 12 with Ocean Views & steps to beach! (Tybee Island)](https://images.trvl-media.com/lodging/22000000/21870000/21867200/21867183/2d25efb4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - South Beach Penthouse for 12 with Ocean Views & steps to beach! (Tybee Island)](https://images.trvl-media.com/lodging/22000000/21870000/21867200/21867183/5641f139.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - South Beach Penthouse for 12 with Ocean Views & steps to beach! (Tybee Island)](https://images.trvl-media.com/lodging/22000000/21870000/21867200/21867183/2f4423b0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![6 bedrooms, iron/ironing board, free WiFi, bed sheets - South Beach Penthouse for 12 with Ocean Views & steps to beach! (Tybee Island)](https://images.trvl-media.com/lodging/22000000/21870000/21867200/21867183/5a10d0ae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - South Beach Penthouse for 12 with Ocean Views & steps to beach! (Tybee Island)](https://images.trvl-media.com/lodging/22000000/21870000/21867200/21867183/7ad0b7ad.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Amenities - Policies On Tybee Island's South Beach, The Ocean View Penthouse offers a spacious retreat with 6 bedrooms and 4 bathrooms. Enjoy smart TVs in two living areas, fully equipped kitchens, and private balconies with seating for relaxing away from the group. ## Reviews 9.4 Exceptional ### Entire condo 6 bedrooms4 bathroomsSleeps 12 ## Popular amenities - Ocean view - Kitchen - Washer - Dryer - Free WiFi - Air conditioning ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### South Beach Penthouse for 12 with Ocean Views & steps to beach! The Ocean View Penthouse welcomes you to Tybee Island's South Beach & Pier! FRESHLY UPDATED with ALL new furniture & fixtures! Our spacious & bright 3500 square feet condo encompasses the entire top floor of this Tybee Island South Beach condo and is steps to the beach! Walk out the door to Tybee's Famous Pier & Pavilion, restaurants, art galleries, shopping and the Tybee Island Marine Science Center. We open the middle, adjoining door between units 301 and 302 to combine the entire 3rd floor Penthouse. 17th Place Condo has an elevator and staircase for access to our 3rd floor. The Penthouse features 6 bedrooms, 2 with king size beds, 2 with queen beds and the other 2 room have 2 twin beds each. We can accommodate a total of 12 people. Your Oceanview Penthouse has two master bedroom suites. Each master bedroom has a private balcony, en-suite bathroom & smart TV. Balconies have seating for relaxing away from the group. Total of 4 bathrooms: 2 with walk-in showers, 2 with large tub/shower combinations. Both units have stackable washer/dryers for your use. Two living/dining areas with smart TVs for everyone to watch their favorite shows. Two fully equipped kitchens provide space for your family chefs to prepare memorable meals. NOTES \*Minimum age to reserve is 25 years old. \*Maximum occupancy is 12 people at all times, including infants & children. NOISE: This property is NOT PARTY friendly. We do not allow loud noise, music, public drunkenness, or parties of any sort. This is a family oriented building with year-round tenants. Violators may be evicted and/or fined. The City of Tybee Noise Ordinance requires strict observance of QUIET TIME between 10 pm and 7 am. Tybee Island Police and the neighborhood strictly enforces this. The individual violators (not the property owner) can be fined by the City. \*\*NO EVENTS/PARTIES. NO BACHELORETTE/BACHELOR GROUPS ALLOWED! PARKING: parking is on the ground level under the building. There are 4 total spaces included and a maximum of 4 cars allowed. Please contact the City of Tybee Island for parking passes/meter costs, etc. We do NOT allow trailers, RVs. Oversized vehicles will not fit in our space. \*No pets or smoking allowed. \*Once reserved, you will receive emails (Including your Check in Letter) from Luxury Living Savannah. Please check your spam/junk folders. TVs: We have all NEW TVs that can stream all the new apps. We do NOT have cable, so please bring your login info for your favorite apps. STR2021-00212 STR2021-00213 ## Property amenities ### Beach - Beach nearby ### Internet - Available in the condo: Free WiFi ### Parking and transportation - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Ice maker - Kitchen island - Microwave - Oven - Refrigerator - Stovetop - Toaster ### Dining - Dining table ### Bedrooms - 6 bedrooms - Bedsheets provided ### Bathroom - 4 bathrooms - Bathtub or shower - Hair dryer - Shower - Towels provided ### Living spaces - Dining table - Living room - Separate dining area ### Entertainment - Books - Games - Smart TV with cable/satellite channels ### Outdoor areas - Balcony ### Laundry - Laundry detergent - Laundry facilities - Washing machine ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessibility - Smoking not allowed ### Services and conveniences - Iron/ironing board ### Location highlights - Near a hospital - Near an outlet shopping mall - Near the marina - Near the sea ### Things to do - Golf - Tennis - Basketball nearby - Birdwatching nearby - Cycling nearby - Ecotours nearby - Fishing nearby - Golfing nearby - Hiking/biking trails nearby - Surfing/bodyboarding nearby - Swimming nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - Fire extinguisher - Deadbolt lock ## Similar properties ![Beach](https://images.trvl-media.com/lodging/35000000/34090000/34085500/34085411/9b3b15cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Perfect location, Ocean views - Discounted Fall Rates! 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Steps to beach & pier! South Beach - Ocean view - Kitchen - Washer - Dryer 9.4 Exceptional 102 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=21867089&PinnedHotelID=21867089&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=21867183&PinnedHotelID=21867183&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=21867183,34085411,67350628,109766592,33961783) ## Policies ### Check-in Check-in time starts at 4:00 PM Contactless check-in available Minimum check-in age: 25 ### Check-out Check-out before 10:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions Information provided by the property may be translated using automated translation tools ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Onsite parties or group events are strictly prohibited Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher and a deadbolt lock This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation ### Property is also known as South Beach Family Retreat Ocean Views Steps Beach Pier Condo South Beach Family Retreat Ocean Views Steps Beach Pier South Beach Family Retreat Ocean Views Steps Beach Pier Condo South Beach Family Retreat Ocean Views Steps Beach Pier Condo South Beach Family Retreat Ocean Views Steps Beach Pier 2313-135051 ## About the area Located near the beach, this condo is in South Beach, a neighborhood in Tybee Island. The area's natural beauty can be seen at Tybee Island Beach and Coligny Beach. Tybee Island Marine Science Center and Island Miniature Golf and Games are also worth visiting. Discover the area's water adventures with surfing/body boarding and fishing nearby, or enjoy the great outdoors with ecotours and hiking/biking trails. [Visit our Tybee Island travel guide](https://www.expedia.ca/Tybee-Island.dx10128) [View more Condo rentals in Tybee Island](https://www.expedia.ca/Tybee-Island-Condos.d10128-aaCondos.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C31.98948%2C-80.84865&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=OKMH7Knp3Q5vIJhtA5MkO_E5zog=) Tybee Island, GA ### What's nearby - ![Tybee Island Beach](https://images.trvl-media.com/place/6262633/8b915881-0224-4551-9938-71d0f365bf26.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tybee Island Beach 2 min walk \- 0.2 km - ![Ocean pier jetty at spectacular sunset. People walking on beach. Peaceful scene, calming waves, pastel cloudy sky, coast. Soft light](https://images.trvl-media.com/place/810257199560912896/cf3ccb03-30b7-4be5-919d-c2f8b6a47dab.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) South Beach 3 min walk \- 0.3 km - ![TybeeIsland_TybeeIslandFishingPierandPavilion_6262629_02](https://images.trvl-media.com/place/6262629/5b391e1a-bcd2-44bf-889b-1debd38a0847.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tybee Island Fishing Pier and Pavilion 5 min walk \- 0.4 km - ![TybeeIsland_BackRiverBeach_6300815_03](https://images.trvl-media.com/place/6300815/92098874-1fc8-4c31-b1c1-87263b629e8e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Back River Beach 6 min walk \- 0.5 km - ![TybeeIsland_MidBeach_553248621532654878_02](https://images.trvl-media.com/place/553248621532654878/583ff876-b031-456e-a3c6-9d2f7d3e1cab.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mid Beach 20 min walk \- 1.7 km ### Getting around - Savannah Amtrak Station 32 min drive - Hilton Head Island Airport (HHH) 102 min drive ### Restaurants - The Crab Shack - Fannies On The Beach 2 min walk - Pier 16 Seafood Restaurant 5 min walk - Wet Willie's 5 min walk - Sugar Shack 4 min drive ## Frequently asked questions ### Is South Beach Penthouse for 12 with Ocean Views & steps to beach! pet-friendly? ### How much is parking? ### What time is check-in at South Beach Penthouse for 12 with Ocean Views & steps to beach!? ### What time is check-out at South Beach Penthouse for 12 with Ocean Views & steps to beach!? ### Where is South Beach Penthouse for 12 with Ocean Views & steps to beach! located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## South Beach Penthouse for 12 with Ocean Views & steps to beach! Reviews ## Reviews ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative. [More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 42 8 - Good 11 6 - Okay 2 4 - Poor 0 2 - Terrible 1 ### 10 Cleanliness ### 9.8 Location ## Reviews ### 10/10 Excellent #### Juli H. Apr 30, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great location Very close to the beach and restaurants! Very clean and plenty of space for family gathering. Would definitely stay again! ##### Juli H. Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Bonnie B. Dec 30, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great mini vacation This was a great unit for our large family.It was close to the beach and pier, close to shopping and dinnng. We enjoyed our stay and would recommend this unit to large families . Thanks for sharing your home. ##### Bonnie B. Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Julie B. Jan 2, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Wonderful We had a fantastic time and actually stay in 301 in 2017:-) great location and condo! Only complaint is there isn’t enough hot water. ##### Julie B. Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### BBS Y. Feb 4, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Race weekend Our running group had a great stay at this place for the Tybee Runfest. It was so close to the start line, great view, and clean Only minor problem- couldn’t get some doors to close on the inside and outside of place ##### BBS Y. Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Sharon H. Sep 20, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Gorgeous Balcony View Great location - so relaxing being able to sip your coffee on the balcony watching the sun come up, and hearing the surf - we had six women staying in both units, it was great having the two connected. Lots of space and close to resturants and steps to the beach; can run back for lunch or a drink. This was on office trip and just what we all needed!! ##### Sharon H. Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Tammy E. Nov 13, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Awesome This trip allowed 4 sisters, living in different states, to come together and visit for the weekend. I can’t say enough positive things about this rental! It was in a great location, so very comfortable, and beautifully decorated! Thank you so much for a positive experience! ##### Tammy E. Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Greg K., Murfreesboro, TN Nov 27, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Awesome Thanksgiving weekend! Wonderful property spacious and close to the best of Tybee Island! ##### Greg K. Stayed 4 nights in Nov 2023 ### 10/10 Excellent #### Judi T., Atlanta, Georgia Dec 21, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great space for a small leadership retreat 6 bedrooms, 6 employees. When you are retreating for work purposes, you don't really always want to share a room with colleagues. This was the perfect space at a fair price. ##### Judi T. Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Rhonda Y. Mar 4, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Nice condo The condo worked great for my group. Finding the entrance was a little challenging at first even with the extra detailed instructions. The street is more like an alley which can throw you off. The inside was wonderful and so close to the beach. ##### Rhonda Y. Stayed 3 nights in Feb 2023 ### 8/10 Good #### Michelle b. Oct 7, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Well It wasn't as bad as we thought it was going to be. ##### Michelle b. Stayed 3 nights in Sep 2022 ### 8/10 Good #### Rodney & Stacie L. Nov 30, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Nice location with limits Overall, the stay was good. However, we had our elders who are 70’s and 81\. They have low iron and were cold. The thermostat was regulated to not heat above 71 which was far too cool for them. They were miserable until we resorted to turning the ovens on and leaving on to heat the common areas. Similarly, the hot water didn’t support having a full family needing to shower back to back. ##### Rodney & Stacie L. Stayed 3 nights in Nov 2022 This review comes from a trusted partner site and has not been verified. ### 2/10 Terrible #### Dharmaraj R. Jan 5, 2020 #### Worst customer service Rating Details: The property manager was very unhelpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The house was good and spacious. But customer service was pathetic and they cheated me. From the beginning they were rude. They had one glass dinning table and it started cracking inside for some reason. We have not done any damage. It may be because of heat or aging. They forced me to pay full price for the old dinning table and labor cost. Hopeless and beware of charges ##### Dharmaraj R. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Angela G., Springfield, Georgia Jul 4, 2023 #### FAMILY FUN AT TYBEE Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: AS ALWAYS IT WAS A GREAT WEEK AT TYBEE. OCEANVIEW PENTHOUSE IS A WONDERFUL RENTAL PROPERTY AND GAVE OUR FAMILY OF 9 PLENTY OF ROOM TO SPREAD OUT AND ENJOY BEING TOGETHER BUT WITH PLENTY OF ROOM FOR PRIVACY ALSO. WE ENJOYED BEING THERE FOR THE SECOND YEAR IN A ROW AND WILL DEFINITELY RENT AGAIN IN THE FUTURE. ##### Angela G. ### 10/10 Excellent #### Angela O. Nov 15, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Absolutely Must Stay!! After trying to find it which can be confusing and frustrating everything was great. The location is walking distance to everything, the view of the ocean breathtaking and the stay was extremely over the top worth it. My friends and family and I are already planning to come back next year. ##### Angela O. Stayed 3 nights in Nov 2022 ### 10/10 Excellent #### Ashley D. Nov 3, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### It was great! We enjoyed our stay. We had a small family trip for a wedding and everything went according to plan! Definitely will rent again. ##### Ashley D. Stayed 3 nights in Oct 2022 ### 8/10 Good #### Lauren T. Oct 20, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great getaway Overall, we had a great stay. There were a few issues with one shower not working at all, and neither bathtub plugged so that the kids could take a bath. Aside from that, the apartment was very spacious and our group was very comfortable. We had 10 people in our group, so having 2 kitchens, living spaces, and dining areas was great! Having 4 available bathrooms was also very convenient! The property is across the street from the 18th Street pier and included beach chairs, toys, and a wagon to transport to and from the water. The balconies were wonderful for having coffee in the morning and sitting out in the evening. We really had a great time during our stay at Tybee Island. ##### Lauren T. Stayed 7 nights in Oct 2022 ### 10/10 Excellent #### Melissa D. Aug 20, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Very Pleased!!!! I could not have ask for a better place to stay at, we had a wonderful time. It was amazing!!! ##### Melissa D. Stayed 5 nights in Aug 2022 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Angela G., Springfield, Georgia Jul 8, 2022 #### Always a good week at Tybee Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our family loved the place and location. We had lots of room for everyone and the kitchens were well appointed. The porches were so nice for relaxing or having morning coffee. We will definitely rent this place again if possible. ##### Angela G. ### 10/10 Excellent #### Kathy H., Mcminnville Jul 2, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Successful Family Vacation There were 10 of us and ages ranged from 12 to 67\. We all had a wonderful time!! The property was beautiful, the beach was perfect, and the property manager was so very easy to work with! ##### Kathy H. Stayed 7 nights in Jun 2022 ### 8/10 Good #### Connie M., Knoxville, Tennessee Jun 27, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great vacation trip the view not quite as promised Overall we had a great vacation trip, and this condo was very nice, in spite of the lack of updates lol it is still of very good quality and spacious. Floorplan is a little awkward but not bad. Bedrooms and bathrooms small, but again all quite nice. The view is a bit exaggerated, your view is to the right side, so yes you can sort of see the ocean from the distance. But not as great of a view as we hoped or certainly not what you see in the pictures online. Property again is very nice but one of the bedroom ceiling fans does not work, air-conditioning is limited to 72°, but overall again a very nice trip, a very nice home, it is a very short walk to the beach, and love that it is within walking distance to shopping, restaurants, bars etc. ##### Connie M. Stayed 7 nights in Jun 2022 ### 10/10 Excellent #### Kaitlin T. May 14, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great place for a group This was a perfect property for our group to stay while in Tybee. We had all the amenities required. The check in/check out process was super easy as well! There was a water main issue that was communicated well at the beginning of the stay and was promptly fixed. ##### Kaitlin T. Stayed 3 nights in May 2022 ### 10/10 Excellent #### ann p. Mar 21, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Girl’s Trip We were so impressed with this rental. It was very clean, very spacious, and the perfect layout for a large group. It is located within walking distance of so many restaurants and shops. We will definitely be renting this VRBO again. If I could give it more than 5 stars I would. ##### ann p. Stayed 3 nights in Mar 2022 This review comes from a trusted partner site and has not been verified. ### 6/10 Okay #### Trudy M. Dec 25, 2021 #### Family Christmas Trip Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: I’m going to try and be as fair and straightforward as possible. We went to Tybee for a Christmas get together with our adult children(4) and grandchildren (4). There was enough space for everyone and the beds were comfortable except for the master bed in 301 which had a plastic mattress cover and made a horrible noise with every move you made. Everything was pretty clean except the floors. Our babies feet were filthy the entire time and the sand and grit was yucky. Also, I think it’s a little deceptive to call this condo “luxury” and there are no ocean views. We enjoyed being together as a family but will not be back to this condo. ##### Trudy M. Stayed 4 nights in Dec 2021 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Kathy C. Oct 5, 2021 #### Luxury beach stay Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Thought location was directly on the beach, very little view of ocean. ##### Kathy C. Stayed 2 nights in Oct 2021 ### 8/10 Good #### Terra E. Sep 13, 2021 Liked: Cleanliness, listing accuracy #### Patience is a VIRTUE. Communication with property manager was fine but we had a difficult time looking for the house. I know we rode around the area for more than 15 minutes and we passed by it numerous times. I feel like since check in time is after 4 pm there should’ve been someone there to greet us especially if we were traveling for a long distance and seemed worried that we couldn’t find the place; when we called the prpty mgr to get clarification of the location he was very short tempered and before he hung up the phone on me, he stated “we will find it when we find it”….. grant it, it was after 11pm when I called him but his customer service could have been better. Other than that my family and I was satisfied. ##### Terra E. 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