Title: The Lu'um House - Latest Reviews, Deals & Photos 2026 - Expedia.ca

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# The Lu'um House

Travelers find the perfect balance between Tulum's vibrant energy and natural surroundings at this comfortable retreat that keeps them connected

## Photo gallery for The Lu'um House

![Superior Room - The Lu'um House (Tuxtla Gutierrez)](https://images.trvl-media.com/lodging/97000000/96250000/96246300/96246287/04f31931.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/2be634f4-fed4-40a3-8581-86800773f73a-thumbnail.jpg?impolicy=resizecrop&rw=1080)

![Comfort Studio Suite | Living area - The Lu'um House (Tuxtla Gutierrez)](https://images.trvl-media.com/lodging/97000000/96250000/96246300/96246287/a4549be4.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Premium Studio Suite - The Lu'um House (Tuxtla Gutierrez)](https://images.trvl-media.com/lodging/97000000/96250000/96246300/96246287/9e1677a0.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Reception - The Lu'um House (Tuxtla Gutierrez)](https://images.trvl-media.com/lodging/97000000/96250000/96246300/96246287/b93cc04f.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

The Lu'um House blends modern amenities with Tulum's character. Guests love the in-room WiFi for staying connected. The roundtrip airport shuttle ensures stress-free arrivals, and its location near Marimba Park is perfect for exploring the area.

## Reviews

9.6

Exceptional

## Popular amenities

- Free WiFi
- Air conditioning
- 24/7 front desk
- Kitchen

## Check prices for these days

[Tonight

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## Room options

### View all photos for Comfort Studio Suite

![Comfort Studio Suite](https://images.trvl-media.com/lodging/97000000/96250000/96246300/96246287/dd11e8f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Comfort Studio Suite

### Highlights

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Kitchen

Refrigerator

Smart TV

Down duvet

- 592 sq ft
- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed

### View all photos for Premium Studio Suite

![Premium Studio Suite](https://images.trvl-media.com/lodging/97000000/96250000/96246300/96246287/db2479e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Premium Studio Suite

### Highlights

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Kitchen

Refrigerator

Smart TV

Down duvet

- 592 sq ft
- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed

### View all photos for Premium Studio Suite

![Premium Studio Suite](https://images.trvl-media.com/lodging/97000000/96250000/96246300/96246287/f3988454.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Premium Studio Suite

### Highlights

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Kitchen

Refrigerator

Smart TV

Down duvet

- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed

### View all photos for Superior Room

![Superior Room](https://images.trvl-media.com/lodging/97000000/96250000/96246300/96246287/dc717be6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Superior Room

### Highlights

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Kitchen

Refrigerator

Smart TV

Down duvet

- 1 bedroom
- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed

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## About the area

Tuxtla Gutierrez is home to The Lu'um House. The area's natural beauty can be seen at Marimba Park and Canon del Sumidero National Park. Looking to enjoy an event or a game while in town? See what's happening at Foro Chiapas or Víctor Manuel Reyna Stadium. [Visit our Tuxtla Gutierrez travel guide](https://www.expedia.ca/Tuxtla-Gutierrez.dx3422)

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.75327%2C-93.14049&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ndndCvjNl1n71ggOigh_16vz450=)

Santa Elena, 272, Tuxtla Gutierrez, CHIS, 29060

### What's nearby

- ![Joyyo Mayu Park showing a statue or sculpture and a park](https://images.trvl-media.com/place/6274115/8bfb563b-b75f-4086-8740-3e7f90ce6a0a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Joyyo Mayu Park  
11 min walk \- 1.0 km
- ![Marimba Park which includes street performance, a sunset and a park](https://images.trvl-media.com/place/6182240/8f36b2cd-2754-4aae-b600-46219cd3266b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Marimba Park  
5 min drive \- 2.2 km
- Cana Hueca Park  
3 min walk \- 0.3 km
- Plaza las Americas Shopping Mall  
12 min walk \- 1.0 km
- Plaza Crystal Shopping Mall  
15 min walk \- 1.3 km

### Getting around

- Angel Albino Corzo Intl Airport (TGZ)  
44 min drive

### Restaurants

- Starbucks  
3 min walk
- iHop  
5 min walk
- Casa Marina Tuxtla  
4 min walk
- Cockteles de la Fuente  
4 min walk
- Gino's Ristorante Pasticceria  
5 min walk

## About this property

### The Lu'um House

Hotel near Marimba Park

Close to Tuxtla Guitierrez Central Square, The Lu'um House has plenty to offer. Stay connected with free in-room WiFi. 

You'll also enjoy perks such as:

- A roundtrip airport shuttle (surcharge), a banquet hall, and a front-desk safe
- A vending machine, a 24-hour front desk, and smoke-free premises

Room features

All guestrooms at The Lu'um House include comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and smart speakers. 

Other amenities include: 

- Bathrooms with showers and free toiletries
- 55-inch Smart TVs with premium channels
- Wardrobes/closets, separate sitting areas, and separate dining areas

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## Property amenities

### Internet

- Available in all rooms: Free WiFi and wired internet
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi

### Parking and transportation

- No onsite parking available
- 24-hour roundtrip airport shuttle (surcharge)

### Family friendly

- In-room kitchen
- In-room microwave
- In-room refrigerator
- Separate in-room dining area
- Soundproofed rooms

### Conveniences

- 24-hour front desk
- Safe at front desk
- Vending machine

### Guest services

- Housekeeping (on request)
- Proposal/romance packages

### Accessibility

- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No elevator
- Tile flooring in room
- Well-lit path to entrance

### More

- 1 building
- Banquet hall
- Smoking not allowed
- Traditional architecture

## Room amenities

### Bedroom

- Down comforter
- Premium bedding

### Bathroom

- Free toiletries
- Hair dryer
- Private bathroom
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided

### Entertainment

- 55-inch smart TV with premium cable channels
- Smart speaker

### Food and drink

- Blender
- Coffee/tea maker
- Cookware, dishware, and utensils
- Free bottled water
- Freezer
- Griddle
- Kitchen
- Microwave
- Paper towels
- Refrigerator
- Separate dining area
- Stovetop
- Toaster

### More

- Air conditioning
- Cleaning products are eco-friendly
- Iron/ironing board
- Laptop workspace
- Phone
- Safe
- Separate sitting area
- Soundproofed rooms
- Window screens

## Policies

### Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18 

### Check-out

Check-out before 1:00 PM

### Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Information provided by the property may be translated using automated translation tools

### Access methods

Staffed front desk

### Pets

Pets not allowed

### Children and extra beds

Children are welcome

### Property payment types

## Important information

### Optional extras

- Airport shuttle fee: MXN 350 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. 

### You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Long-term renters welcome

Property Registration Number 96246287

### We should mention

This property does not have elevators

### Property is also known as

The Lu'um House Hotel

The Lu'um House Tuxtla Gutierrez

The Lu'um House Hotel Tuxtla Gutierrez

## Frequently asked questions

### Is The Lu'um House pet-friendly?

### How much is parking?

### What time is check-in at The Lu'um House?

### What time is check-out at The Lu'um House?

### Does The Lu'um House provide a shuttle to the airport?

### Where is The Lu'um House located?

## Have a question?

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## Reviews

## The Lu'um House Reviews

9.6

### Exceptional

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines)

### 10

Cleanliness

### 10

Amenities

### 9.8

Staff & service

### 10

Property conditions & facilities

10 - Excellent

6

8 - Good

2

6 - Okay

0

4 - Poor

0

2 - Terrible

0

## Reviews

### 8/10 Good

#### Martin

Nov 7, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente servicio, excelente habitación tiene todo ! 

##### Martin

Stayed 1 night in Nov 2024

### 10/10 Excellent

#### Esperanza

Jul 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

##### Esperanza

Stayed 2 nights in Jul 2025

### 10/10 Excellent

#### Xoloxochitl

Jun 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

##### Xoloxochitl

Stayed 1 night in Jun 2025

### 8/10 Good

#### Antonio

Mar 19, 2025

Liked: Cleanliness, staff & service

##### Antonio

Stayed 2 nights in Mar 2025

### 10/10 Excellent

#### Guillermo

Feb 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

##### Guillermo

Stayed 1 night in Feb 2025

### 10/10 Excellent

#### Fernanda

Aug 11, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

##### Fernanda

Stayed 1 night in Aug 2024

### 10/10 Excellent

#### Francisco

Mar 19, 2024

##### Francisco

Stayed 1 night in Mar 2024