Title: Hotel Palapa Palace - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Palapa Palace Hotel in Tuxtla Gutierrez with a 24-hour business center and a 24-hour front desk ![Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/4000000/3060000/3052500/3052451/8e175c5b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from room](https://images.trvl-media.com/lodging/4000000/3060000/3052500/3052451/09f8519b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/4000000/3060000/3052500/3052451/7d81f090.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Plasma TV](https://images.trvl-media.com/lodging/4000000/3060000/3052500/3052451/2ce7e9a8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/4000000/3060000/3052500/3052451/a47271a1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Palapa Palace blends modern convenience with tropical charm. Guests relax by the outdoor pool with sun loungers and umbrellas or wander through the garden. The 24-hour business center and free in-room WiFi ensure travelers stay connected throughout their visit. 8.6 Excellent ## Popular amenities - Pool - Room service - Pet-friendly - Breakfast available - Parking included - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov. 18 - Nov. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=3052451&PinnedHotelID=3052451&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=3052451&PinnedHotelID=3052451&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=3052451&PinnedHotelID=3052451&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=3052451&PinnedHotelID=3052451&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=3052451&PinnedHotelID=3052451&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=3052451&PinnedHotelID=3052451&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=3052451&PinnedHotelID=3052451&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=3052451&PinnedHotelID=3052451&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ![Comfort Room](https://images.trvl-media.com/lodging/4000000/3060000/3052500/3052451/77f4f8c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room 8.4 Very good 12 reviews ### Highlights Air conditioning Refrigerator Plasma TV Premium bedding Blackout drapes/curtains Private bathroom Free bottled water Cable channels - 247 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Double Room, 2 Double Beds](https://images.trvl-media.com/lodging/4000000/3060000/3052500/3052451/dad66c94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 2 Double Beds 8.0 Very good 2 reviews ### Highlights Air conditioning Refrigerator Plasma TV Premium bedding Blackout drapes/curtains Private bathroom Free bottled water Cable channels - 333 sq ft - City view - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTuxtla-Gutierrez-Hotels-Hotel-Palapa-Palace.h3052451.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTuxtla-Gutierrez-Hotels-Hotel-Palapa-Palace.h3052451.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.75961%2C-93.17436&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=fFbIcjIQNokA7_Qol4lOvYI9yDw=) Boulevard Belisario Dominguez No. 4389, Fraccionamiento La Gloria, Tuxtla Gutierrez, CHIS, 29054 #### What's nearby - Plaza Ambar - 3 min walk - 0.3 km - Plaza Crystal Shopping Mall - 8 min drive - 3.3 km - Plaza las Americas Shopping Mall - 11 min drive - 4.7 km - Marimba Park - 15 min drive - 6.2 km - Tuxtla Guitierrez Central Square - 19 min drive - 7.6 km #### Getting around - Angel Albino Corzo Intl Airport (TGZ) - 60 min drive #### Restaurants - ‪El guajiro - ‬3 min walk - ‪Caldos de gallina don pepe - ‬7 min walk - ‪Pop Salads - ‬7 min walk - ‪Domino's Pizza - ‬6 min walk - ‪Café San Carlos - ‬4 min walk ## About this property ### Hotel Palapa Palace Property highlights Consider a stay at Hotel Palapa Palace and take advantage of a terrace, a garden, and a 24-hour business center. Free in-room WiFi and a restaurant are available to all guests. You'll also enjoy perks such as: - An outdoor pool along with sun loungers and pool umbrellas - Free self parking - Cooked-to-order breakfast (surcharge), an area shuttle, and free newspapers - Tour/ticket assistance, an elevator, and a 24-hour front desk Room features All 82 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - Plasma TVs with cable channels - Refrigerators, daily housekeeping, and desks ## Similar properties ![Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/33000000/32470000/32467500/32467451/2a249efe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Palace Inn Tuxtla Gutierrez - Pool - Kids pool - Parking included - Free WiFi 8.4 Very good 509 reviews CA $58 CA $68 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=32467451&PinnedHotelID=32467451&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1410000/1402700/1402656/250d55c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express by Marriott Tuxtla Gutierrez Tuxtla Gutierrez - Pool - Breakfast included - Pet-friendly - Parking included 8.6 Excellent 869 reviews CA $57 CA $68 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=1402656&PinnedHotelID=1402656&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1670000/1668500/1668461/9eb9ec37.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Tuxtla Tuxtla Gutierrez - Pool - Pet-friendly - Parking included - Free WiFi 8.8 Excellent 594 reviews CA $70 CA $83 total includes taxes & fees Nov 22 - Nov 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=1668461&PinnedHotelID=1668461&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/10000/6400/6398/7d729321.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marriott Tuxtla Gutierrez Hotel Tuxtla Gutierrez - Pool - Spa - Kids pool - Parking included 8.8 Excellent 1,003 reviews CA $81 CA $96 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=6398&PinnedHotelID=6398&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/2000000/1770000/1766700/1766634/0b64ec63.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vista Inn Premium Tuxtla Gutierrez - Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 323 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=1766634&PinnedHotelID=1766634&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/5000000/4250000/4245300/4245228/38931c1e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Tuxtla Gutierrez Tuxtla Gutierrez - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 1,003 reviews CA $82 CA $98 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=4245228&PinnedHotelID=4245228&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1710000/1700900/1700828/b1781e9a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Del Carmen en el centro de Tuxtla Gutiérrez Tuxtla Gutierrez - Breakfast included - Parking included - Free WiFi - Restaurant 8.6 Excellent 491 reviews CA $50 CA $60 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=1700828&PinnedHotelID=1700828&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/9000000/8070000/8064400/8064311/8fa85ef7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Maria Eugenia Tuxtla Gutierrez Tuxtla Gutierrez - Pool - Parking included - Free WiFi - Restaurant 7.6 Good 293 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=8064311&PinnedHotelID=8064311&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/24000000/23530000/23527600/23527549/93410424.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Andiroba Palace Tuxtla Gutierrez - Pool - Pet-friendly - Kids pool - Parking included 8.2 Very good 130 reviews CA $58 CA $68 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=23527549&PinnedHotelID=23527549&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/79000000/78040000/78036700/78036625/c2802a3f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eco City Hoteles Tuxtla Gutierrez - Pool - Pet-friendly - Parking included - Free WiFi 8.4 Very good 56 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=78036625&PinnedHotelID=78036625&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Area shuttle (surcharge) - Free secured, uncovered self parking on site - Wheelchair-accessible parking available ### Food and drink - Cooked-to-order breakfast available for a fee 7:00 AM to noon on weekdays and 8:00 AM to noon on weekends; MXN 130 to 250 for adults and MXN 130 to 250 for children - A restaurant ### Things to do - Outdoor pool ### Family friendly - In-room refrigerator - Outdoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk - Vending machine - Water dispenser ### Guest services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Business services - 24-hour business center - Computer station - Meeting rooms ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Handrails in stairways - Lever door handles - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 2 floors - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - Plasma TV with cable channels ### Food and drink - Free bottled water - Limited room service - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Phone - Safe ## Policies ### Check-in Check-in start time: 1:00 PM; Check-in end time: 6:00 PM Early check-in subject to availability Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 1 PM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets stay free Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 18 lbs per pet) Pets cannot be left unattended Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 130 to 250 for adults, and MXN 130 to 250 for children - Pet deposit: MXN 500 per stay - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a smoke detector ### We should mention Pool access available from 8:00 AM to 9:00 PM ### Property is also known as Hotel Palapa Palace Hotel Palapa Palace Tuxtla Gutierrez Palapa Palace Palapa Palace Tuxtla Gutierrez Palapa Palace Tuxtla Gutierrez, Mexico - Chiapas Hotel Palapa Palace Hotel Hotel Palapa Palace Tuxtla Gutierrez Hotel Palapa Palace Hotel Tuxtla Gutierrez ## Frequently asked questions ### Does Hotel Palapa Palace have a pool? > Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM. ### How much does it cost to stay at Hotel Palapa Palace? > As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Hotel Palapa Palace on Nov 19, 2025 start from CA $57.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Tuxtla-Gutierrez-Hotels-Hotel-Palapa-Palace.h3052451.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Palapa Palace pet-friendly? > Yes, Hotel Palapa Palace allows dogs (limit 1 total) with a maximum weight of up to 18 lbs per pet. There's a deposit of MXN 500 per stay. Service animals are exempt from fees. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Hotel Palapa Palace? > Check-in start time: 1:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel Palapa Palace? > Check-out is at 1 PM. Late check-out is available for a fee (subject to availability). ### Where is Hotel Palapa Palace located? > Situated in Tuxtla Gutierrez, this hotel is 0.2 mi (0.3 km) from Plaza Ambar and within 3 mi (5 km) of Foro Chiapas and Plaza Crystal Shopping Mall. Chiapas Fairgrounds and Joyyo Mayu Park are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Palapa Palace Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 118 8 - Good 46 6 - Okay 20 4 - Poor 10 2 - Terrible 12 ### 8.8/10 Cleanliness ### 8.4/10 Staff & service ### 8.4/10 Amenities ### 8.6/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### Cristhian Mar 22, 2025 Liked: Amenities Nice place ##### Cristhian Stayed 1 night in Mar 2025 ### 8/10 Good #### Lars Jul 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Go there! Unfortunally I was only able to stay 1 day, with my wife, but have no complaints about it. When we come back to that area, we wil most surtainally look into it. Had many things we didn't have time to discover. ##### Lars Stayed 1 night in Jul 2025 ### 10/10 Excellent #### José Alfredo Jul 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### José Alfredo Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### julio Oct 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I have no negative reviews. Check in was easy and fast as well as checking out. ##### julio Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Yoshua May 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Yoshua Stayed 2 nights in May 2025 ### 4/10 Poor #### Franciscus Mar 6, 2024 Disliked: Property conditions & facilities The beds are terrible. The safebox is not working after they changed the batteries the box was not opening with my passports and cash in it. The restaurant was refushing orders 45 minutes before the official closing time. I am a reguliere guest in this Hotel but are choked to see how fast it is going down ##### Franciscus Stayed 3 nights in Mar 2024 ### 6/10 Okay #### Alejandra Aguirre Oct 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities El wifi no funciona bien y la red tampoco ##### Alejandra Aguirre Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Bibiana Cruz Sep 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo muy bien. ##### Bibiana Cruz Stayed 3 nights in Sep 2025 ### 8/10 Good #### CANDELARIA Aug 19, 2025 Disliked: Cleanliness, staff & service Que bueno que permiten nascotas ##### CANDELARIA Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Joshua Aug 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Opciones de habitaciones ##### Joshua Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Geraldine Ivette Aug 3, 2025 Liked: Staff & service, amenities Había muchos mosquitos en la habitación, lo bueno que hay un Aurrera cerca para comprar insecticida!! El.perwonal muy atento !! El restaurante excelente atención y comida ##### Geraldine Ivette Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Maria de Lourdes Jun 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Es un lugar, muy tranquilo y seguro para vacacionar. ##### Maria de Lourdes Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Gertrudis Jun 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities Es cómodo, accesible, el trato cordial ##### Gertrudis Stayed 1 night in Jun 2025 ### 8/10 Good #### Deneb Jun 7, 2025 Liked: Staff & service, property conditions & facilities, room comfort El servicio es muy bueno, el personal súper amable, el único inconveniente que tuvimos, fue que sentíamos que el cuerpo nos picaba con la cama como que los colchones están muy viejos ##### Deneb Stayed 1 night in Jun 2025 ### 8/10 Good #### Reyna Esperanza May 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Me gustó volvería a ir ##### Reyna Esperanza Stayed 1 night in May 2025 ### 10/10 Excellent #### Rocio May 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Un lugar tranquilo, tiene cerca varias tiendas ##### Rocio Stayed 1 night in May 2025 ### 10/10 Excellent #### Jose manuel Apr 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### De lo mejor Excelente ##### Jose manuel Stayed 1 night in Apr 2025 ### 8/10 Good #### Miguel Angel Mar 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buen servicio, limpias y cómodas habitaciones ##### Miguel Angel Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Verified traveller Mar 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo muy bien ##### Verified traveller Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Miguel Ángel Feb 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Se facil acceso y buena ubicación ##### Miguel Ángel Stayed 1 night in Feb 2025 ### 10/10 Excellent #### monica Jan 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio ##### monica Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Uziel Levi Jan 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Buena ubicación, recepción fue muy amable ya que tuve un problema con el banco emisor de mi tarjeta pero se solucionó gracias por la amabilidad y espera ##### Uziel Levi Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Ruben Jan 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort El lugar es genial, el ambiente rico muy fresco y limpio la pasamos increíblemente súper. ##### Ruben Stayed 2 nights in Dec 2024 ### 8/10 Good #### Enrique Dec 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Lo que no me gusto, que no respetaron mi reservacion ##### Enrique Stayed 1 night in Dec 2024 ### 8/10 Good #### Jaime Dec 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La habitación que nos toco estaba limpia, pero en general se ve percudida, había ruido de un motor girando toda la noche y no era del clima, se escucha el ruido de la calle y de los huespedes que circulan en el hotel, en la mesa donde se supone te sientas a trabajar no cuenta con contactos eléctricos, en general la atención con el personal fue buena, solo me hospede una noche ##### Jaime Stayed 1 night in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - 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