Ratings based on 113 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Couples
by A verified traveller fromNew York

Good Value

Posted 16-Jan-2017
Pros: The guests were nice and the front-desk staff was helpful most of the time. Ruth was with us for most of the stay and she was great.
Cons: Breakfast options could be improved, for example they could have better quality bread instead of sliced sandwich bread. There is no restaurant on site
Location: If you want to snorkel this hotel is far from the coral reefs (25 minute walk). There are no bikes for guests on site, but you can rent nearby.
Quiet and friendly hotel, a short walk to the beach through Grace Bay Club. It was within walking distance of the downtown area (10 minutes to the shopping center, 8 minutes to the grocery store). The management and front-desk staff were friendly overall. Our only issue with staff was one of the male pool staff members would stare at us during his morning shift and it was unnerving. We really enjoyed the rum punch reception. The music was lively. The guests were friendly. We danced and sang along. The rum punch was too sweet though. Our biggest complaint was the pool was not properly heated and the hot tub was warm. Because of that we did not get to use the facilities as much as we would have liked to. Also, if you have sensitive skin or hair bring your own toiletries. The soap can be harsh on your skin.
3out of 5
by A verified traveller fromTrent Lakes Ontario

Need for improvement

Posted 3-Dec-2016
Pros: Friendly staff Good location. Close to the beach and restaurants.
Cons: Rooms could be refreshed Mildew odour eliminated Pool kept cleaner More variety in continental breakfast
Location: Location was very good. Close to the beach, shopping, restaurants and car rentals.
Arrived at resort staff friendly, assigned room A103. Room had a very strong moldy/mildew odour and was well worn. Requested a different room and was assigned room A302. Room was less worn but still had a mildew odour. The odour was made tolerable by leaving the patio doors to the balcony open for the ten nights that we were there. After arriving home all our clothes had to be washed thoroughly to eliminate the mildew smell. (Possibility that the odour could be coming from the washing machines in the closet. The machines may need a thorough cleaning). The pool in front of A building had very cloudy water and could have used a vacuuming. Very sparse continental breakfast. Staff were very friendly and helpful.
4out of 5
Recommended
for Everyone
by A verified traveller fromBuenos Aires

Posted 3-Dec-2016
Muy buena opción para estar en la zona hotelera de Grace Bay Beach. No tiene el lujo de los que están frente al mar pero no le falta nada de lo necesario para tener una estadía confortable y una ubicación privilegiada
5out of 5
Recommended
for Everyone
by A verified traveller fromNY

Great Vacation Spot

Posted 22-Nov-2016
Pros: great deal, nice relaxing place
Cons: No improvement. FYI, no liquor sold in supermarket on Sundays, T&C coffee strong at breakfast- enjoyed making in room with own mix
Location: Great location- everything in walking distance
Great location, 2 minutes from nice beach, walking to store and restraunts
5out of 5
Recommended
for Everyone
by A verified traveller

Great location friendly staff

Posted 20-Sep-2016
Super relaxing vacation. Close to beach and great restaurants.
5out of 5
Recommended
for Everyone
by A verified traveller

Great Stay!

Posted 15-Sep-2016
Pros: It was quiet and had all the amenities we needed.
Cons: The pool bar allows items to be charged to your room without proof of room number, we had over $100 on our bill that was not ours, they removed it.
Location: This area has a ton of restaurants, Grace Bay Beach is amazing, water is so blue. Go snorkeling, if you have never been the reef will blow your mind.
Although this condo resort isn't on the beach you won't care. Plenty of free parking, nice staff, clean rooms, nice furniture, great appliances in the room, huge balconies. The pools are nice, the landscaping is lush and green, the grilles for guests work great, a nice little breakfast in the mornings at the bar area by the pools. Back to the beach, it's a 2 minute walk through another resort, so easy and nice. Just a side note before you get there and get all up in arms, irrigation water is grey water which means it is recycled water, it can be smelly, all the resorts do this and if you have been anywhere in the Caribbean you should know this.
3out of 5
by A verified traveller fromMilano

Ottimo per la posizione, non per la camera

Posted 24-Aug-2016
Pros: La posizione, l'inclusione nella tariffa di sdraio, ombrellone , acqua fresca, asciugamani per la spiaggia
Cons: La manutenzione delle camere, la prima colazione
Location: Vicinissimo alla splendida spiaggia di Grace Bay, dall'hotel è possibile raggiungere a piedi vari ristoranti, un supermercato, alcuni negozi.
Villa del Mar si trova vicinissima ad un mare e ad una spiaggia davvero stupendi, peccato che lo studio deluxe che abbiamo affittato, oltre ad essere molto umido, avesse un fastidioso e penetrante odore di muffa, un problema lamentato anche da altri utenti nelle loro recensioni. Tornerei in questa struttura, e quindi la consiglierei -fondamentalmente per il rapporto qualità/prezzo- solo con la garanzia di avere una sistemazione adeguata. Un'altra osservazione riguarda la prima colazione: è sicuramente vantaggioso averla inclusa ma la scelta, già di per sé non ampia, dovrebbe essere garantita a tutti, nell'ambito dell'orario previsto, mentre non era così.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Aug-2016
Overall wonderful atmosphere and very relaxing. The staff is incredible. The staff is exceptionally helpful and friendly making you feel right at home. The second pool however smelled overwhelmingly of chemicals and the breakfast was a little lacking in variety. But still loved having breakfast provided every morning.
4out of 5
Recommended
for Everyone
by A verified traveller

Great value property for Provo!

Posted 16-Jul-2016
Found this little gem through reviews on various travel sites. Hotel room was clean, nicely furnished, and QUIET! Even with the few families on property, it was not a kid fest! I traveled with my two BFFs for a girls getaway and this property was perfect. Breakfast is light (continental), but we ate at restaurants most mornings anyway. Beach access is literally across the street and down a short path. Super convenient! And the hotel has dedicated seating on the beach for its guests even though it's not a beachfront hotel. Friendly, courteous, and responsive staff. And the price was right! YAAASSSSS! Highly recommend this property!
4out of 5
Recommended
for Everyone
by A verified traveller

Great location easy walk to beach

Posted 22-Jun-2016
The staff went above and beyond. You can not beat the location. Only being on the beach would be better. The unit was a little smaller than imagined but it was clean and plenty good for a brief visit.